RETURNING PRODUCTS FOR SERVICE
Ikelite is most interested in performing any service to ensure that all
products perform as intended. Evidence of purchase date must be provided
to obtain warranty service.
No prior authorization is required. You may return directly to us or through
your dealer. Please include a brief description of the problem, any relevant
email correspondence, and/or instructions on what you want us to do.
Always include name, shipping address, email address, and phone number
inside of the package. Send postage paid to:
Ikelite Underwater Systems
Attention: Service Department
50 West 33 Street
Indianapolis, IN 46208 USA
No reimbursements for postage paid will be issued.
You may also want to insure the package.
For the separate international customs documentation form that you
complete to accompany the shipment, please state or designate that the
enclosed products were originally manufactured in the USA and are being
returned to the manufacturer for repair service. Value of the equipment
listed for customs purposes should be zero.
Returning Products for Service - outside the United States
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LIMITED WARRANTY
This Ikelite product is warranted against any manufacturing defects for a
period of one (1) year from the original date of purchase. Defective products
should be returned to Ikelite postage paid. Ikelite will, at its sole discretion,
repair or replace such products, and will return to customer postage paid.
All other claims of any nature are not covered. Except as mentioned above,
no other warranty expressed or implied applies to this Ikelite product.
