iHome iW1 air series, User Manual

Page: 14 / 20

14
English
Occasional breaking of AirPlay music
streaming.
Enable the Auto Channel Scan option (if available on the Wi-Fi router).
Enable the Wireless Intelligent Stream Handling (WISH) option (if available on the
Wi-Fi router).
Enable the Quality of Service (QoS) option (if available on the Wi-Fi router).
Move your iW1 speaker closer to your Wi-Fi access point.
Change network security settings to WPA (WPA2) Personal. WEP is known to cause
issue with AirPlay streaming and we do not recommend this legacy security format.
Restart your iPod Touch/iPhone/iPad or iTunes or iW1 speaker.
Browsing Internet content like news, music, video and etc. via your home Wi-Fi
network from other Wi-Fi devices may affect the AirPlay performance. In case of
AirPlay break or disconnection, it is recommended to stop or limit Internet surfing.
Do one or all of the following:
1.
2.
3.
4.
5.
6.
7.
Sometimes there is an authentication error with an iOS device (common to any iOS
accessory) that causes the device running the iHome Connect app to be unable to
detect the iW1. Often times when this happens, the user will correctly connect the iW1
with the USB sync cable, but the app will keep showing the message “Please connect
your iHome AirPlay compatible device with an iPod USB sync cable.
Problems using the iHome Connect
app.
I’ve selected the iW1 speaker as my
AirPlay audio source, but I do not hear
any music. Verify that the volume is not muted or set to 0.
Verify that there is not another iTunes library or iOS device connected to the iW1
speaker.
Try restarting iTunes or your iOS device.
Try restarting your iW1 by lifting the iW1 off the charging base and switch the rear
power switch OFF and then ON.
Upgrade the software on your AirPlay compatible device (iTunes, iPad, iPhone, or iPod
touch). 1.
2.
3.
4
Questions? Visit www.ihomeaudio.com/support/airplay
Verify sync cable is connected to the rear USB port on the iW1 and securely connected
to your iOS device (iPad, iPhone, iPod touch)
Restart iHome Connect app (takes 10 sec.)
- Exit app and double tap home button
- Press & hold iHome connect app
- Close app and exit app manager
- Restart iHome Connect
Restart iOS device (takes 1 minute)
Restart iW1 (takes 30 seconds)
- Unplug the AC jack or remove the iW1 from the charging base
- Slide the rear Power Switch to the OFF and then ON position
- Reconnect AC jack, place iW1 on charging base and wait 30 seconds
- Repeat iW1 Wi-Fi Network Setup process if necessary
Note:
iHome Connect only works when docked with iHome AirPlay products and
requires iOS 4.0 to work.
1.
2.
3.
4.
Problems Solution