IES Keywatt 24 Wallbox User Manual Download

Page: 25 / 28

www.ies-synergy.com

User Manual

DUM016055-EN

Error

Error resolution

Error occurred: 0x22

The connector cannot lock. Please keep the connec-

tor closely leant against your vehicle when plugging,

until the charge has started. Please press X once your

vehicle is unplugged.

CHAdeMO only:

The connector cannot lock. Please

keep the connector closely leant against your vehicle

when plugging, until the charge has started. Please

press X once your vehicle is unplugged.

Error occurred: 0x3A

Your battery model is incompatible with this charger.

Please unplug your vehicle.

Not in CHAdeMO:

Your battery model is incompatible

with this charger. Please unplug your vehicle.

Error occurred: 0x11

Your battery model is incompatible with this charger.

Please press X once your vehicle is unplugged.

CHAdeMO only:

Your battery model is incompatible

with this charger. Please unplug then press X.

Error occurred: 0x32

Your gear is not in parking position. Please unplug

your vehicle and engage gear in parking position.

Not in CHAdeMO:

Your gear is not in parking position.

Please unplug your vehicle and engage gear in parking

position.

Error occurred: 0x14

Your gear is not in parking position. Please press X

once your vehicle is unplugged.

CHAdeMO only:

Your gear is not in parking position.

Please unplug your vehicle, press X and engage gear

in parking position.

Error occurred: 0x15

Your vehicle raised an error. Please check error mes-

sage in the vehicle and unplug your vehicle.

Not in CHAdeMO:

Your vehicle raised an error. Please

check error message in the vehicle and unplug it.

Error occurred: 0x15

Your vehicle raised an error. Please check error mes-

sage in the vehicle. Please press X once your vehicle

is unplugged.

CHAdeMO only:

Your vehicle raised an error. Please

check error message in the vehicle, unplug it then

press X.

Error occurred: 0x31

Your battery’s temperature is too high. Please unplug

your vehicle.

Not in CHAdeMO:

Your battery’s temperature is too

high. Please unplug your vehicle.

Error occurred: 0x19

Your battery’s temperature is too high. Please press X

once your vehicle is unplugged.

CHAdeMO only:

Your battery’s temperature is too

high. Please press X once your vehicle is unplugged.

Error occurred: 0x46

Connection between screen and charger has been

lost. Please unplug your vehicle.

Not in CHAdeMO:

Connection between HMI screen

and charger has been lost. Please unplug your vehicle.

Error occurred: 0x46

Connection between screen and charger has been

lost. Please press X once your vehicle is unplugged.

CHAdeMO only:

Connection between HMI screen

charger has been lost. Please press X once your vehi-

cle is unplugged.

Error occurred: 0x--

Please unplug your vehicle.

Not in CHAdeMO:

For all other error codes, please

refer to maintenance manual.

Error occurred: 0x--

Please press X once your vehicle is unplugged.

CHAdeMO only:

For all other error codes, please re-

fer to maintenance manual.

Summary of Contents for Keywatt 24 Wallbox

Page 1: ...User Manual Keywatt 24 Wallbox www ies synergy com DUM016055 EN_V003d ...

Page 2: ...your own personal noncommercial use all or part of this document on any medium whatsoever without permission of IES Synergy given in writing You also agree not to establish any hypertext links to this document or its content IES Synergy does not grant any right or license for the per sonal and noncommercial use of the document or its content except for a non exclusive license to consult it on an a...

Page 3: ...tructions 6 4 Overview 7 WBG3 external view 7 WBG3X external view 8 5 Specification 9 Main supply 9 Technical specification 10 6 Operating instructions 14 Start a Vehicle Charge Session 14 Stop a Vehicle Charge Session 14 Emergency Stop 14 7 Utilization 15 Human Machine interface HMI 15 Charge selection 16 User identification 17 EV connection 17 EV communication 18 EV charge 19 End of charge 20 Ot...

Page 4: ...ymbol to avoid possible injury or death I DANGER DANGER indicates an imminently hazardous situation which if not avoided will result in death or seri ous injury I WARNING WARNING indicates a potentially hazardous situation which if not avoided can result in death or seri ous injury I CAUTION CAUTION indicates a potentially hazardous situation which if not avoided can result in minor or mod erate i...

Page 5: ...ity with others related documents This guide is intended for users of the charging stations Document scope This guide concerns the following charging station P N WBG3 3PN CHARGER P N WBG3 3P CHARGER P N WBG3 1PN CHARGER P N WBG3X_TRI S 3PN CHARGER P N WBG3X_TRI 3PN CHARGER P N WBG3X_BI 3PN CHARGER P N WBG3X_BI 3P CHARGER P N WBG3X_BI 1PN CHARGER Related documents Document title Product Reference I...

Page 6: ...C input breaker is OFF and measures 0V after the breaker Do not use this product if the cables input or output are frayed have damaged insulation or any other signs of damage Do not use this product if the enclosure or the EV connectors are broken cracked opened or show any other indication of damage This equipment employs parts such as switches and relays that tend to produce arcs or sparks and t...

Page 7: ...WBG3 external view Position Description 1 Antennas 2 7 touchscreen display 3 RFID reader 4 Emergency Stop button 5 Input cable 6 Output cable 7 Key locker 8 Connector support 9 Output DC connector Note May change depending on version or technical modification ...

Page 8: ... Antennas 2 7 touchscreen display 3 RFID reader 4 Connector support 5 Output Combo 2 DC connector 6 AC socket outlet Type 2 S 7 Emergency Stop button 8 Output cable 9 Key locks 10 Connector support 11 Output CHAdeMO DC connector Note May change depending on version or technical modification ...

Page 9: ...ge THDi 13 Max Mains supplies 3 phase L1 L2 L3 PE 3x208 240VAC Mains 3 phase voltage range VAC 208 240 VAC 10 Earthed electrical system TT TN IT I Warning for WBG3X IT earthed electrical system prohibited for AC charging Frequency range f 50 Hz 10 Nominal Input current IAC 72 63A Nom Maximum Input current IAC 80A Max Power Factor PF 0 99 Nom Efficiency ɳ 95 Max Harmonic current nominal network vol...

Page 10: ...unting Car Plug connector Plug 1 5 COMBO 2 5 Plug 2 5 CHAdeMO 5 Output cable length Meters 3 5 5 2 in option 10 0 AC output for WBG3X_TRI 3PN only AC Output voltage VAC _nom 400 VAC 10 AC Output current IAC _max 32 A Max Max Output Power POUT 22 kVA Max Car Plug socket Plug 3 AC type 2 S Type of connection Case B connection mode3 Detachable cable Internal DC output protection Hardware and software...

Page 11: ...t module is designed to provide customers with global network coverage on the connec tivity of UMTS HSPA and it is also fully backward compatible with the existing EDGE and GSM GPRS networks Frequency band MHz Output power dBm Tx Rx Min Max GSM850 EGSM900 GMSK 880 915 925 960 5 5dB 33 2dB GSM850 EGSM900 8 PSK 880 915 925 960 0 5dB 27 3dB DCS1800 PCS1900 GMSK 1710 1785 1805 1880 0 5dB 30 2dB DCS180...

Page 12: ...Electric vehicle charging station IEC 61851 23 Electric vehicle conductive charging system Part 24 Digital communication between a DC charging station and an EV for control of DC charging IEC 61851 24 Electromagnetic compatibility EMC IEC 61851 21 2 for G3 only EN 61000 3 11 for G3X only EN 61000 3 12 for G3X only EN 61000 6 2 for G3X only EN 61000 6 4 A1 for G3X only EN 301489 v2 2 0 for G3X only...

Page 13: ...correlation exists between the current and ambient temperature a derating curve is provided for all charging station Minutes before derating VOUT 370VDC IOUT 65A 0 10 0 10 20 30 55 5 15 25 50 35 60 75 40 65 80 45 70 85 20 30 40 50 60 70 90 80 100 35 C 40 C 45 C 50 C 55 C Max Power ...

Page 14: ...ry state of charge The charger will adjust its output according to the demands of the vehicle ambient temperatures and other factors To stop charging before the end of the charging cycle follow these steps 1 A With the same card that the session was initiated with swipe over the card reader or B Remotely stop the charge through an application linked to the backend 2 The display will indicate that ...

Page 15: ...ing Available Preparing Finishing Charging Unavailable Error Note Applicable in COMBO CHAdeMO and AC Charger states Available Connector available Preparing Charge preparation Finishing Charge ending or ended but connector still connected to the vehicle Unavailable Connector unavailable Error An error has occured ...

Page 16: ... your configuration the Wallbox offers up to 3 means of connection to the vehicle Mono Standard version Note Applicable in COMBO and CHAdeMO Bi Standard version The choice of the type of charge is made by selecting the right logo directly on the touch screen Tri Standard version ...

Page 17: ...2 ways to identify on the charging station to swipe an activated RFID card once across the card reader or to remotely start the charge through an application linked to the supervision tool Note Applicable in COMBO CHAdeMO and AC Note Applicable in COMBO CHAdeMO and AC EV connection The charging station invites the user to connect the EV with the following screen Note Applicable in COMBO CHAdeMO an...

Page 18: ...tarting a charge the charging station communicates with the electrical vehicle to collect information All these steps are necessary to adapt the charging station parameters to the electrical vehicle Note Applicable in COMBO CHAdeMO and AC Note Applicable in COMBO and CHAdeMO ...

Page 19: ...l vehicle the charging station shows the charge informations time since the start of charging charged energy and percentage of charge Note Applicable in COMBO and CHAdeMO AC for WBG3X only During the charge of the electrical vehicle the charging station shows the charge informations time since the start of charging and charged energy ...

Page 20: ...arge After completing the charge of the electric vehicle the charging station performs multiple control steps before disconnecting the vehicle Combined Charging System CSS When the COMBO protocol is used the user can unplug the vehicle once the charge is done ...

Page 21: ...www ies synergy com User Manual DUM016055 EN 21 CHAdeMO When the CHAdeMO protocol is used the user must press the red cross after unplugging his vehicle ...

Page 22: ...www ies synergy com User Manual DUM016055 EN 22 AC for WBG3X only When the AC type 2 S protocol is used the user can unplug the vehicle once the charge is done ...

Page 23: ...lease retry identifying User rejected by the backend server Charger offline Set up to refuse offline charging Charger offline Error timeout Please unplug your vehicle then identify Time out user identified unplug the vehicle before retrying to identify Link established Waiting for car s start command WBG3X only This screen can be displayed when the user is using AC charging The vehicle decides whe...

Page 24: ...hicle press X and release the emer gency button Error occurred 0x0A 0x86 The charging station is overheating Please unplug your vehicle and check that no air vent is clogged Not in CHAdeMO The charging station is overheat ing Please unplug your vehicle and check that no air vent is clogged Error occurred 0x0A 0x86 The charging station is overheating Check that no air vent is clogged Please press X...

Page 25: ...ion Error occurred 0x15 Your vehicle raised an error Please check error mes sage in the vehicle and unplug your vehicle Not in CHAdeMO Your vehicle raised an error Please check error message in the vehicle and unplug it Error occurred 0x15 Your vehicle raised an error Please check error mes sage in the vehicle Please press X once your vehicle is unplugged CHAdeMO only Your vehicle raised an error ...

Page 26: ...www ies synergy com User Manual DUM016055 EN 26 Notes ...

Page 27: ...www ies synergy com User Manual DUM016055 EN 27 Notes ...

Page 28: ...aine Bergfeldstr 11 34130 Saint Aunès 83607 Holzkirchen France Germany Tel 33 0 4 99 13 62 80 Tel 49 0 80244633980 Fax 33 0 4 99 13 62 81 IES Synergy Inc USA IES WANMA New Energy China 330 East Maple Rd Building No 4 Wellong Technology Park Unit U No 88 Jiang Lin Rd MI43084 Troy Binjiang Hangzhou USA Zhejiang 310051 Tel 1 586 206 4410 China Tel 8657189877710 www ies synergy com DUM016055 EN_V003d ...

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