Cannot
charge device
• Check that your smart phone supports wireless charging.
• If you have a smart phone case, you must remove it when charging.
• Ensure the smart phone is facing up, making sure the centre of the
smart phone is aligned to the centre of the wireless charging stand.
• Check and remove any metal or other objects between the smart
phone and the wireless charging stand.
• If your smart phone is in a portrait position, rotate to landscape
and ensure the centre of your smart phone is aligned to the
centre of the wireless charging stand.
Charging
slowly
• To achieve 10W/15W quick wireless charging, ensure that the
wireless charging stand is connected to a USB power supply
supporting Quick Charge 2.0 or Quick Charge 3.0 (12VDC, 2A),
or 25W USB-C PD charger.
Cannot
achieve 15W
charging
• Your smart phone must support 15W wireless charging.
• Ensure that the wireless charging stand is connected to a USB
power supply supporting Quick Charge 2.0 or Quick Charge 3.0
(12VDC, 2A), or 25W USB-C PD charger.
LED status
indicator does
not light up
• Ensure that the cable is connected to the USB port securely.
• Check that the power source is switched on.
Product Overview
Have you got everything?
Charging
A. Wireless Charging Pad
B. USB-C Cable
C. User Guide
D. Warranty Certificate
Charging your device
• Connect the USB-C cable to a 12V 2A or 9V 1.67A (Quick Charge
2.0 or 3.0) power supply (power supply not included).
• The LED status indicator will light blue,green then off.
• Place your smart phone facing up on the charging pad using
the support base of the wireless charging stand to support
your phone. You can also place your smart phone in landscape
orientation. The LED status indicator will light up blue once the
phone is correctly aligned.
• If no devices are being charged, the wireless charging stand will turn off after 2
seconds and the LED status indicator will turn off.
• Note: The LED status indicator will light up blue when charging and green when
fully charged.
LED status indicator colour
• Blue - Smart phone is being charged.
• Flashing blue+green - Error. Smart phone does not support wireless charging and/
or other objects are obstructing the wireless charging stand.
• Note: If connected to a USB power supply that supports Quick Charge 2.0 or 3.0
(12V, 2A), or 25W USB-C PD charger, the wireless charging stand will automatically
achieve up to 15W charging (smart phone must support 15W quick charge). If the
USB power supply is 9V, 1.67A or 20W USB-C PD charger, charging will be limited
to 10W. If power supply is 5V, 1.5A, charging will be 5W.
A. Charging Pad
B. LED Status Indicator
C. USB-C Port
SIDE VIEW
Give us a call
What? You mean this User Guide didn’t have ALL the answers? Speak to us!
We’d love to help you get up and running as quickly as possible.
Call our
After Sales Support
on
1300 002 534
.
Operating hours: Monday-Friday, 8:30am-6pm; Saturday, 9am-6pm AEST
Enjoy using your product!
Well done, you made it.
Now sit back and relax... your product is
automatically covered by a 1-year warranty.
How nice!
Troubleshooting
User Guide
Model: AMPDQ-1222-C
Wireless Charging Pad
A
C
B
D
