IDK DFS-01UHD, User Manual

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DFS-01UHD / DFS-01HD User’s Guide
64
Problem Cause/Check item/Solution Page
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Audio output
Audio is not output.
(Cont’d)
Is the input audio format supported by the connected sink device or
AV amplifier input?
LCD monitors, especially, may not output 88.2 kHz or higher sampling
frequency of linear PCM and compressed audio (such as Dolby Digital,
DTS, and so on). Audio signal output from the source device can be
controlled by setting EDID.
55
46
If the source device has multiple output connectors, check the audio
output settings of the selected output device.
－
If the output resolution is set to a value other than “AT”, make sure that the
sink device or AV amplifier supports the selected output resolution. If a PC
output resolution (VGA to 4K) is selected, some sink devices and AV
amplifiers cannot output audio.
26
Compressed audio
(such as Dolby Digital,
DTS) is not output from
the source device.
Compressed audio input is set to OFF (EDID settings) by factory default. If
using compressed audio, change the EDID setting.
46
In order to output compressed audio of multi-channel, set the number of
speakers.
45
Check the audio output settings of the source device.
－
Multi-channel audio is
not output.
In order to output multi-channel audio, set the number of speakers. 45
Audio of only a specific
scene is not output from
digital input
Is “DOWN MIX” is set for multi-channel audio output?
For multi-channel audio, since channels changes depending on scenes,
audio may not output if audio is not included in the set channel.
39
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Key operation
Keys do not operate. Ensure that keys are not locked. 20
Immediately after start-up, all keys are disabled until the connection of the
sink device is confirmed.
19
Settings are not saved
or reflected to the
actual operation.
Settings of some menus may not be saved if the “MENU/SET” key is not
pressed after setting.
19
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Communication command control
Communication
command control from
the PC to the DFS
cannot be performed.
The IP address and subnet mask are set correctly? 50
If additional assistance is required, please perform the following tests and then contact us.
1. The problem occurs at all connectors?
2. Connect the devices using genuine cables without connecting the DFS.
The problem still cannot be solved? Please contact us for assistance.