7
FOR YOUR INFORMATION
7-3
Cannot connect to the Internet (continued)
• Failed to obtain a WAN IP address from the ISP.
- The obtained WAN IP address is displayed on the [TOP] screen.
• The WAN line has been manually disconnected.
- To recover the connection, click <Connect> in the [Connection Status] item on the [WAN1]/[WAN2] screen.
• The DNS server's IP is not correctly set.
- Check the DNS server setting in the [Router Settings] menu.
Cannot access the SR-VPN1's setting screen from WAN
• The access is blocked by the default IP filter setting.
- Change the IP filter setting.
R
Caution:
Icom is not responsible for the result of changing the IP filter setting.
Cannot establish a VPN connection
• Cannot connect to the Internet.
- Check the network setting on the [WAN1]/[WAN2] port.
• The IPsec function is disabled.
- Select "Enable" in the [IPsec Common Settings] item on the [VPN] screen. (
☞
P5-50)
• The IPsec tunnel setting is wrong.
- Check the other SR-VPN1's WAN IP address (Host name), pre-shared key, LAN subnet, and so on.
- Check the routes (
☞
5-53). (If the routes are incorrectly set, a VPN connection is successful but no communi-
cation is available.)
• The IPsec connection is correctly set.
- Check the IPsec settings on the [IPsec (Detail)] screen.
1. Trouble shooting (continued)
