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We Think of Customer Satisfactio
n
10. Before Contacting Service Center
Operating Status
Checklist
What to do
1. Machine is Not
Working
1. Is the power supplied?
1. Supply power.
2. Is the power supply of the machine using
correctly?
2. Check power and use exclusive outlet.
3. Is the 3-step switch turned to ice?
3. If on 'OFF' or 'WASH', turn to 'ICE'.
4. Is the water curtain open?
4. Eliminate the cause and close.
2. Takes Too Long
to Make Ice
1. Machine is too dirty.
1. Clean as indicated in 'Clause 6'.
2. Ambien temperature is too low.
2. Adjust ambient temperature to 50 ℉
or greater.
3. Dregs remaining in the coolant flow control
valve.
3. Clean the valve as indicated in
'Clause 6'.
4. Ice thickness is too widely set.
4. Adjust to 0.23~0.31 inches.
3. Ice is Too Small
or Dirty.
1. Water supply pressure is too weak.
1. Raise the supply pressure.
Clean the strainer on the back.
2. Machine is too dirty.
2. Clean as indicated in 'Clause 6'.
4. Does Not Form
or Make Easily.
1. Ice thickness adjustment sensor
is malfunctioning.
1. Maintain at around 0.23~0.31 inches
by adjusting the sensor screw.
2. Water supply level is too low or high.
2. Adjust water supply delay time.
3. Water supply valve failure.
3. Check normal operation.
4. Strainer is blocked.
4. Disassemble and clean the strainer
on the back.
5. Water supply temperature and pressure are
high.
5. Refer to '3-2'.
5. Ice Producing
Amount is
Too Small
1. Supplied water is dirty.
1. Clean as indicated in 'Clause 6'.
2. Insufficient water supply.
2. Check water pressure or water outage.
3. Condenser is dirty.
3. Clean the filter on the back for air-cooled
condenser.
4. Ambient temperature is too high.
4. Ambient temperature should be less
than 100 ℉.
6. Water Standing
inside Bin
1. Drain is higher than bin.
1. Ensure that the drain is lower than bin.
2. Drain is clogged.
2. Clean the hose.
If the machine is not operating as it is expected to, please check the following.
If the machine does not operate properly afterwards, please contact the retailer you purchased the product from
or the service center.
When you contact the retailer or service center, please inform them the following thoroughly.
(Model name, manufacturer's serial, agency that sold the machine, date of purchase and the detailed description
of the current state)
Summary of Contents for IM-0350-AC
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