Troubleshooting
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Troubleshooting
Problem:
USB cable connected, but the battery is not being charged
Reason:
USB port of laptop does not provide enough power
Solution:
Connect the meter to the battery charger or a USB port which is able to supply at
least 500 mA.
Reason:
USB cable broken
Solution:
Replace cable
Problem:
The meter can not be switched on
Reason:
Battery is empty.
Solution:
Connect the meter to a battery charger or an USB port.
Reason:
Other problems.
Solution:
Press and hold the on/off key for at least 5 seconds. The meter will perform a
"Low-Level-Reset" and should start afterwards.
Problem:
The meter powers off itself after a couple of seconds.
Reason:
Battery empty.
Solution:
Connect the meter to a battery charger or an USB port.
Problem:
pH channel can not be selected (only Version
BP
)
Reason:
pH channel is disabled in basic settings menu.
Solution:
enable pH channel in basic settings menu.
Problem:
Pressure value does not tare / zero balancing does not work (only versions
BO
and
BP
)
Reason:
There is still pressure applied to the pressure transducer.
Solution:
Disconnect pressure hose directly at meter.