IBM x3630 M3 7377, Problem Determination And Service Manual

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Hardware inventory, including PCI and USB information
v Installed applications and hot fixes
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Kernel modules
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Light path diagnostics status
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Network interfaces and settings
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Performance data and details about processes that are running
v RAID and controller configuration
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Service processor (integrated management module) status and configuration
v System configuration
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Vital product data and firmware information
For system-specific information about the action that you should take as a result of
a message that DSA generates, see the table in “DSA messages” on page 61.
If you cannot find a problem by using DSA, see “Solving undetermined problems”
on page 121 for information about testing the server.
Notes:
1. In a multi-node environment, each server has a unique DSA interface. You can
view server-specific information, such as error logs, from these unique DSA
interfaces.
2. DSA Preboot might appear to be unresponsive when you start the program.
This is normal operation while the program loads.
To obtain DSA code and the Dynamic System Analysis Installation and User's
Guide , go to http://www.ibm.com/systems/support/supportsite.wss/
docdisplay?brandind=5000008&lndocid=SERV-DSA or complete the following steps.
Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.
1. Go to http://www.ibm.com/systems/support/.
2. Under IBM Systems support , click System x .
3. Under Related downloads , click Dynamic System Analysis (DSA) .
DSA editions
Three editions of Dynamic System Analysis are available:
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DSA Portable
DSA Portable Edition runs within the operating system; you do not have to restart
the server to run it. It is packaged as a self-extracting file that you download from
the Web. When you run the file, it self-extracts to a temporary folder and
performs comprehensive collection of hardware and operating-system
information. After it runs, it automatically deletes the temporary files and folder
and leaves the results of the data collection and diagnostics on the server.
If you are able to start the server, use DSA Portable (or DSA Installable).
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DSA Bootable
DSA Bootable is run from a bootable CD; you must restart the server to run it. It
is packaged as an ISO image that you download from the Web and copy to a
CD. DSA Bootable performs comprehensive collection of hardware and
operating-system and includes the same set of diagnostics as DSA Portable and
DSA Installable.
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IBM System x3630 M3 Type 7377: Problem Determination and Service Guide