IBM x3630 M3 7377, Problem Determination And Service Manual

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Table 7. Integrated management module error messages (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 4, “Parts listing, Type 7377 server,” on page 125 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Message Severity Description Action
Memory uncorrectable error
detected for DIMM One of
the DIMMs on Memory
Subsystem One of the
DIMMs. Error A memory uncorrectable error has
occurred.
6. (Trained service technician only)
Remove the affected
microprocessor and check the
microprocessor socket pins for
any damaged pins. If a damage
is found, replace the system
board (see “Removing the
system board” on page 228 and
“Installing the system board” on
page 230).
7. (Trained Service technician
only) Replace the affected
microprocessor (see “Removing
a microprocessor and heat sink”
on page 221 and “Installing a
microprocessor and heat sink”
on page 223).
Memory DIMM disabled for
All DIMMs on Memory
Subsystem All DIMMs. Info DIMM disabled
1. Make sure the DIMM is installed
correctly (see “Installing a
memory module” on page 162).
2. If the DIMM was disabled
because of a memory fault
(memory uncorrectable error or
memory logging limit reached),
follow the suggested actions for
that error event and restart the
server.
3. Check the IBM support website
for an applicable retain tip or
firmware update that applies to
this memory event. If no
memory fault is recorded in the
logs and no DIMM connector
error LED is lit, you can
re-enable the DIMM through the
Setup utility or the Advanced
Settings Utility (ASU).
Chapter 3. Diagnostics
109