IBM x3105 - System - 4347, Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, System x3105 Type 4347,” on page 53 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
1807, 1808 General PCI error occurred.
1. Make sure that no devices have been disabled in
the Configuration /Setup Utility program.
2. Reseat the failing adapter.
Note: If an error LED is lit on an adapter, reseat
that adapter first; if no LEDs are lit, reseat each
adapter one at a time, restarting the server each
time to isolate the failing adapter.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Adapter
b. (Trained service technician only) System
board
1962 A hard disk drive does not contain a valid
boot sector.
1. Make sure that a bootable operating system is
installed.
2. Run the hard disk drive diagnostic tests.
3. Reseat the hard disk drive cable.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Hard disk drive cable
b. Hard disk drive
c. (Trained service technician only) System
board
5962 IDE, CD, or DVD drive configuration error
occurred.
1. Run the Configuration/Setup Utility program and
load the default settings (see “Using the
Configuration/Setup Utility program” on page 94).
2. Reseat the CD or DVD drive cable.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. CD or DVD drive cable
b. CD or DVD drive
c. (Trained service technician only) System
board
8603 A pointing-device error occurred.
1. Reseat the pointing device cable.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Pointing device
b. (Trained service technician only) System
board
Chapter 2. Diagnostics
23