IBM Thinkpad X30 Series, Service And Troubleshooting Manual

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Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such as assistance via telephone
with “how-to” questions and those regarding Machine set-up and installation, will be provided
WITHOUT WARRANTIES OF ANY KIND
.
Warranty Service
To obtain warranty service for a Machine, contact IBM or your reseller. If you do not register your
Machine with IBM, you may be required to present proof of purchase.
During the warranty period, IBM or your reseller, if approved by IBM to provide warranty service,
provides without charge certain types of repair and exchange service to keep Machines in, or restore
them to, conformance with their Specifications. IBM or your reseller will inform you of the available
types of service for a Machine based on its country of installation. At its discretion, IBM or your reseller
will 1) either repair or exchange the failing Machine and 2) provide the service either at your location or
a service center. IBM or your reseller will also manage and install selected engineering changes that
apply to the Machine.
Some parts of IBM Machines are designated as Customer Replaceable Units (called “CRUs”), e.g.,
keyboards, memory, or hard disk drives. IBM ships CRUs to you for replacement by you. You must
return all defective CRUs to IBM within 30 days of your receipt of the replacement CRU. You are
responsible for downloading designated Machine Code and Licensed Internal Code updates from an
IBM Internet Web site or from other electronic media, and following the instructions that IBM provides.
When warranty service involves the exchange of a Machine or part, the item IBM or your reseller
replaces becomes its property and the replacement becomes yours. You represent that all removed items
are genuine and unaltered. The replacement may not be new, but will be in good working order and at
least functionally equivalent to the item replaced. The replacement assumes the warranty service status
of the replaced item. Many features, conversions, or upgrades involve the removal of parts and their
return to IBM. A part that replaces a removed part will assume the warranty service status of the
removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts,
options, alterations, and attachments not under warranty service.
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X30 Series Service and Troubleshooting Guide