IBM Thinkpad X30 Series, Service And Troubleshooting Manual

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Contents
Important Regulatory Notice for Users . . iii
Information about hard disk capacity . . . v
Finding information with Access IBM . . . vii
Chapter 1. Overview of your new ThinkPad
computer .
. . . . . . . . . . . . 1
Your ThinkPad at a glance . . . . . . . 2
Features . . . . . . . . . . . . . . 3
Specifications . . . . . . . . . . . . 5
Caring for your ThinkPad computer . . . . 6
Chapter 2. Solving computer problems . . 11
Diagnosing problems . . . . . . . . . 12
Troubleshooting . . . . . . . . . . . 13
Error messages . . . . . . . . . . 13
Errors without messages . . . . . . . 17
A password problem . . . . . . . . 18
A power switch problem . . . . . . . 19
Keyboard problems . . . . . . . . 19
TrackPoint problems . . . . . . . . 20
Standby and hibernation problems . . . 21
Computer screen problems . . . . . . 25
Battery problems . . . . . . . . . 26
Hard disk drive problems . . . . . . 27
A startup problem . . . . . . . . . 27
Other problems . . . . . . . . . . 29
Starting IBM BIOS Setup Utility . . . . . 32
Recovering pre-installed software . . . . . 33
Upgrading the hard disk drive . . . . . . 34
Replacing the battery . . . . . . . . . 36
Chapter 3. Getting help and service from
IBM.
. . . . . . . . . . . . . . 39
Getting help and service . . . . . . . . 40
Getting help on the Web . . . . . . . . 40
Calling IBM . . . . . . . . . . . . 41
Getting help around the world . . . . . . 43
Appendix A. Important safety instructions 45
Modem safety information . . . . . . . 47
Laser compliance statement . . . . . . . 48
Appendix B. Wireless related information 51
Wireless Interoperability . . . . . . . . 51
Usage environment and your Health . . . . 51
Appendix C. Warranty information . . . . 53
Warranty Period . . . . . . . . . . 53
Warranty service and support . . . . . . 53
Before you call for service . . . . . . 54
Calling for service . . . . . . . . . 54
IBM Statement of Limited Warranty
Z125-4753-06 8/2000 .
. . . . . . . . 55 55 58
Appendix D. Notices. . . . . . . . . 67
Processing date data . . . . . . . . . 67
References to the Web site addresses . . . . 68
Electronic emission notices . . . . . . . 68
Product notice requirements . . . . . . 69
Environmental notices for Japan . . . . . 69
Trademarks . . . . . . . . . . . . 71
Index . . . . . . . . . . . . . . 85
© Copyright IBM Corp. 2002
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