v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
System-error
log
message
Action
OS
Watchdog
response
enabled
by
x
Information
only.
PFA
Alert,
see
preceding
error
in
system
error
log
Information
only.
See
the
preceding
entry
in
the
system-error
log.
Possible
ASM
reset
occurred
--
reason
unknown
Information
only.
Power
off
Information
only.
Power
on
Information
only.
PPP[
xxx
]
PPP-Cfg,
Local-
IP@=
aaa.aaa.aaa.aaa
,
Remote-
IP@=
bbb.bbb.bbb.bbb
NetMsk=
ccc.ccc.ccc.ccc
,
Auth=
ddd
Information
only.
PPP_1:Client
Connected
at
xxx
bps
Information
only.
PPP_1:User
requested
to
abort
PPP
interface
Information
only.
Received
alert
from
system
x
;
type:
y
,
sender’s
ID:
z
Information
only.
Remote
access
attempt
failed
Information
only.
Remote
access
attempt
failed.
Invalid
userid
or
password
received.
Userid
is
’
x
’
from
WEB
browser
at
IP@=
yyy.yyy.yyy.yyy
Information
only.
Remote
access
attempt
failed.
Invalid
userid
or
password
received.
Userid
is
’
x
’
from
CMD
mode
client
at
IP@=
yyy.yyy.yyy.yyy
Information
only.
Remote
access
attempt
failed.
Invalid
userid
or
password
received.
Userid
is
’
x
’
from
TELNET
client
at
IP@=
yyy.yyy.yyy.yyy
Information
only.
Remote
Login
Successful.
Login
ID:
Information
only.
Remote
Login
Successful.
Login
ID:’
x
’
from
CMD
mode
client
at
IP@=
yyy.yyy.yyy.yyy
Information
only.
Retried
alert
accepted
from
system
x
;
type:
y
,
sender’s
ID:
z
Information
only.
Retry
count
exceeded.
Incorrect
password
entered
too
many
times
for
userid
w
,
x
,
y
,
z
Information
only.
RS485
broadcast
from
x
ignored;
more
than
y
devices
present
on
the
RS485
network
Information
only.
RS485
connection
to
system
x
has
ended
Information
only.
RS485
network
overload
has
cleared;
x
or
fewer
devices
are
present
on
the
RS485
network
Information
only.
RSA
x
Became
the
ISMP
Gateway
Information
only.
Running
the
backup
ASM
main
application
Information
only.
Secondary
Device
Event[00
x
UNKNOWN-
y
]
Information
only.
Sending
alert
to
remote
system
x
;
type:
y
,
ID:
z
Information
only.
Chapter
2.
Diagnostics
77
Summary of Contents for System x3400 Type 7973
Page 1: ...System x3400 Types 7973 7974 7975 and 7976 Problem Determination and Service Guide...
Page 2: ......
Page 3: ...System x3400 Types 7973 7974 7975 and 7976 Problem Determination and Service Guide...
Page 8: ...vi System x3400 Types 7973 7974 7975 and 7976 Problem Determination and Service Guide...
Page 18: ...xvi System x3400 Types 7973 7974 7975 and 7976 Problem Determination and Service Guide...
Page 34: ...16 System x3400 Types 7973 7974 7975 and 7976 Problem Determination and Service Guide...
Page 104: ...86 System x3400 Types 7973 7974 7975 and 7976 Problem Determination and Service Guide...
Page 112: ...94 System x3400 Types 7973 7974 7975 and 7976 Problem Determination and Service Guide...
Page 182: ...164 System x3400 Types 7973 7974 7975 and 7976 Problem Determination and Service Guide...
Page 192: ...174 System x3400 Types 7973 7974 7975 and 7976 Problem Determination and Service Guide...
Page 200: ...182 System x3400 Types 7973 7974 7975 and 7976 Problem Determination and Service Guide...
Page 209: ......
Page 210: ...Part Number 31R2197 Printed in USA 1P P N 31R2197...