IBM System x3400 Type 7973, Problem Determination And Service Manual

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POST error codes
The following table describes the POST error codes and suggested actions to
correct the detected problems.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, System x3400 Types 7973, 7974, 7975 and 7976,” on page 87 to determine
which components are customer replaceable units (CRU) and which components are field replaceable
units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
062 Three consecutive boot failures using the
default configuration.
1. Update the system firmware to the latest level
(see “Updating the firmware” on page 165).
2. (Trained service technician only) Replace the
system board.
101 Tick timer internal interrupt failure. (Trained service technician only) Replace the system
board.
102 Internal timer channel 2 test failure. (Trained service technician only) Replace the system
board.
151 Real-time clock error.
1. Reseat the battery.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
161 Real-time clock battery failure.
1. Reseat the battery.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
162 Invalid configuration information or CMOS
random-access memory (RAM) checksum
failure.
1. Run the Configuration/Setup Utility program,
select Load Default Settings , and save the
settings.
2. Reseat the following components:
a. Battery
b. Failing device (If the device is a FRU, it must
be reseated by a trained service technician
only.)
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. Failing device (If the device is a FRU, it must
be replaced by a trained service technician
only.)
c. (Trained service technician only) System
board
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System x3400 Types 7973, 7974, 7975, and 7976: Problem Determination and Service Guide