IBM System x3400 Type 7973, Problem Determination And Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, System x3400 Types 7973, 7974, 7975 and 7976,” on page 87 to determine
which components are customer replaceable units (CRU) and which components are field replaceable
units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
166-400-100 DMC Self Test Result failed tests: xxx where
xxx=flash, ROM, or RAM.
1. Disconnect all server and option power cords
from the server, wait 30 seconds, reconnect the
power cords, and retry.
2. Update the BIOS code, BMC, service processor,
and diagnostics firmware (see “Updating the
firmware” on page 165).
180-197-000 SCSI ASPI driver not installed.
1. Remove the RAID adapter, if one is installed, and
run the test again.
2. Reseat the SAS/SATA hard disk drive backplane
cables.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. SAS/SATA hard disk drive backplane
b. (Trained service technician only) System
board
180-361-003 Failed fan LED test.
1. Reseat the fan.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Fan
b. (Trained service technician only) System
board
180-xxx-000 Diagnostics LED failure. Run the diagnostic LED test for the failing LED.
180-xxx-001 Failed front LED panel test.
1. Reseat the control-panel assembly cable.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Control-panel assembly cable
b. (Trained service technician only) System
board
180-xx-002 Failed diagnostics LED panel test.
1. Reseat the control-panel assembly cable.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Control-panel assembly cable
b. (Trained service technician only) System
board
Chapter 2. Diagnostics
67