23
IBM SPSS Data Collection Interviewer Server installation information
Sytel dialer
Table 3-3
Sytel dialer certification
Feature
Status
Comments
Power Dialing
Passed
Group Dialing
Passed
Dialer Administration
Passed
PhoneInterviewing Login
Passed
Call Outcomes
Passed
Dialer Settings
Passed
Interviewer Quali
fi
cation
Passed
Review Audio
Passed
Answering Machine Detection
Passed
VoIP
Passed
Phone Reports
Passed
Remote Mode
Passed
Fail-Over
Passed
Load Test
Passed
50 concurrent interviews
Benchmark
N/A
The Sytel dialer group dialing load test, with 50 concurrent interviews, details are provided below:
Hardware environment:
Single machine - Intel Core 1.86Ghz, 4GB RAM
Software environment:
Microsoft Windows Server 2003, Microsoft SQL Server 2005
Server version:
IBM SPSS Data Collection Server 6 Patch 1
Sytel dialer version:
1.0.9
Concurrent interviews:
50
Loading mode:
1 interview per 2 seconds
Duration:
120 minutes
Project:
Multimode
Dialing mode:
Sytel group dialing
Table 3-4
Timing results
Timing
Min
Max
Average
Std Dev
Time to login to Interviewer Server
Administration
0.82
1.45
0.97
0.98
Time to start Phone Participants
1.46
2.22
1.73
1.74
Wait time
0.23
4.15
0.40
0.43
Time to start interview
0.22
2.05
0.26
0.27