IBM PS/2 3514 Service Information Download Page 75

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¦ ¦ Perform "Problem Recovery ¦ ¦ ¦ ¦

¦ ¦ Procedure 4a" in topic 3.5.8. ¦ ¦ ¦ ¦

+------+-------------------------------+----------+-----------+----------¦

¦ 91n1 ¦ Bus parity error, device n ¦ 73F8994 ¦ 49 ¦ Slot 1-8 ¦

¦ ¦ ¦ 16G7002 ¦ ¦ ¦

¦ ¦ Perform "Problem Recovery ¦ 16G6990 ¦ 49 ¦ D ¦

¦ ¦ Procedure 4a" in topic 3.5.8. ¦ 86F0843 ¦ 02 ¦ Slot 1-8 ¦

+------+-------------------------------+----------+-----------+----------¦

¦ 91n2 ¦ Communications failure, ¦ 73F8994 ¦ 48 ¦ Slot 1-8 ¦

¦ ¦ device n ¦ 16G7002 ¦ ¦ ¦

¦ ¦ ¦ 16G6990 ¦ 48 ¦ D ¦

¦ ¦ Perform "Problem Recovery ¦ 86F0843 ¦ 02 ¦ Slot 1-8 ¦

¦ ¦ Procedure 4a" in topic 3.5.8. ¦ 85F7839 ¦ 02 ¦ Slot 1-8 ¦

+------+-------------------------------+----------+-----------+----------¦

¦ 91n3 ¦ Device error, position n ¦ 73F8994 ¦ 100 ¦ Slot 1-8 ¦

¦ ¦ ¦ 16G7002 ¦ ¦ ¦

¦ ¦ Perform "Problem Recovery ¦ ¦ ¦ ¦

¦ ¦ Procedure 4a" in topic 3.5.8. ¦ ¦ ¦ ¦

+------+-------------------------------+----------+-----------+----------¦

¦ 91n7 ¦ Disk drive missing from disk ¦ 16G7002 ¦ 48 ¦ Slot 1-8 ¦

¦ ¦ array internal configuration ¦ 16G6990 ¦ 48 ¦ D ¦

¦ ¦ ¦ 86F0843 ¦ 02 ¦ Slot 1-8 ¦

¦ ¦ Perform "Problem Recovery ¦ 85F7839 ¦ 02 ¦ Slot 1-8 ¦

¦ ¦ Procedure 4a" in topic 3.5.8. ¦ ¦ ¦ ¦

+------+-------------------------------+----------+-----------+----------¦

¦ 91nA ¦ Predictive Failure Analysis ¦ 16G7002 ¦ 100 ¦ Slot 1-8 ¦

¦ ¦ threshold reached ¦ ¦ ¦ ¦

¦ ¦ ¦ ¦ ¦ ¦

¦ ¦ Perform "Problem Recovery ¦ ¦ ¦ ¦

¦ ¦ Procedure 4b" in topic 3.5.9. ¦ ¦ ¦ ¦

+------+-------------------------------+----------+-----------+----------¦

¦ 91nB ¦ Predictive Failure Analysis ¦ 16G7002 ¦ 100 ¦ Slot 1-8 ¦

¦ ¦ threshold reached ¦ ¦ ¦ ¦

¦ ¦ ¦ ¦ ¦ ¦

¦ ¦ Perform "Problem Recovery ¦ ¦ ¦ ¦

¦ ¦ Procedure 4b" in topic 3.5.9. ¦ ¦ ¦ ¦

+------+-------------------------------+----------+-----------+----------¦

¦ 91nF ¦ LRC error ¦ 16G7002 ¦ 100 ¦ Slot 1-8 ¦

¦ ¦ ¦ ¦ ¦ ¦

¦ ¦ Perform "Problem Recovery ¦ ¦ ¦ ¦

¦ ¦ Procedure 4a" in topic 3.5.8. ¦ ¦ ¦ ¦

+------+-------------------------------+----------+-----------+----------¦

¦ 93n0 ¦ Device error, position n ¦ 55F5000 ¦ 100 ¦ Slot 1-8 ¦

¦ ¦ ¦ 16G7003 ¦ ¦ ¦

¦ ¦ Perform "Problem Recovery ¦ ¦ ¦ ¦

¦ ¦ Procedure 4a" in topic 3.5.8. ¦ ¦ ¦ ¦

+------+-------------------------------+----------+-----------+----------¦

¦ 93n1 ¦ Bus parity error, device n ¦ 55F5000 ¦ 49 ¦ Slot 1-8 ¦

¦ ¦ ¦ 16G7003 ¦ ¦ ¦

¦ ¦ Perform "Problem Recovery ¦ 16G6990 ¦ 49 ¦ D ¦

¦ ¦ Procedure 4a" in topic 3.5.8. ¦ 86F0843 ¦ 02 ¦ Slot 1-8 ¦

+------+-------------------------------+----------+-----------+----------¦

¦ 93n2 ¦ Communications failure, ¦ 55F5000 ¦ 48 ¦ Slot 1-8 ¦

¦ ¦ device n ¦ 16G7003 ¦ ¦ ¦

¦ ¦ ¦ 16G6990 ¦ 48 ¦ D ¦

¦ ¦ Perform "Problem Recovery ¦ 86F0843 ¦ 02 ¦ Slot 1-8 ¦

¦ ¦ Procedure 4a" in topic 3.5.8. ¦ 85F7839 ¦ 02 ¦ Slot 1-8 ¦

+------+-------------------------------+----------+-----------+----------¦

¦ 93n3 ¦ Device error, position n ¦ 55F5000 ¦ 100 ¦ Slot 1-8 ¦

¦ ¦ ¦ 16G7003 ¦ ¦ ¦

¦ ¦ Perform "Problem Recovery ¦ ¦ ¦ ¦

¦ ¦ Procedure 4a" in topic 3.5.8. ¦ ¦ ¦ ¦

+------+-------------------------------+----------+-----------+----------¦

¦ 93n7 ¦ Disk drive missing from disk ¦ 16G7003 ¦ 48 ¦ Slot 1-8 ¦

¦ ¦ array internal configuration ¦ 16G6990 ¦ 48 ¦ D ¦

¦ ¦ ¦ 86F0843 ¦ 02 ¦ Slot 1-8 ¦

¦ ¦ Perform "Problem Recovery ¦ 85F7839 ¦ 02 ¦ Slot 1-8 ¦

¦ ¦ Procedure 4a" in topic 3.5.8. ¦ ¦ ¦ ¦

+------+-------------------------------+----------+-----------+----------¦

¦ 93nA ¦ Predictive Failure Analysis ¦ 16G7003 ¦ 100 ¦ Slot 1-8 ¦

¦ ¦ threshold reached ¦ ¦ ¦ ¦

¦ ¦ ¦ ¦ ¦ ¦

¦ ¦ Perform "Problem Recovery ¦ ¦ ¦ ¦

¦ ¦ Procedure 4b" in topic 3.5.9. ¦ ¦ ¦ ¦

+------+-------------------------------+----------+-----------+----------¦

¦ 93nB ¦ Predictive Failure Analysis ¦ 16G7003 ¦ 100 ¦ Slot 1-8 ¦

¦ ¦ threshold reached ¦ ¦ ¦ ¦

¦ ¦ ¦ ¦ ¦ ¦

¦ ¦ Perform "Problem Recovery ¦ ¦ ¦ ¦

¦ ¦ Procedure 4b" in topic 3.5.9. ¦ ¦ ¦ ¦

+------+-------------------------------+----------+-----------+----------¦

¦ 93nF ¦ LRC error ¦ 16G7003 ¦ 100 ¦ ¦

¦ ¦ ¦ ¦ ¦ ¦

¦ ¦ Perform "Problem Recovery ¦ ¦ ¦ ¦

3514 Service Information
Unit Reference Code Table

¦ Copyright IBM Corp. 1992, 1993

3.2 - 10

Summary of Contents for PS/2 3514

Page 1: ...Book Cover Personal System 2 High Availability External Disk Array Service Information Document Number SY31 0712 01 Part Number 46G4116 3514 Service Information Book Cover Copyright IBM Corp 1992 1993 COVER 1 ...

Page 2: ...ces Take Note Before using this information and the product it supports be sure to read the general information under Notices in topic FRONT_1 3514 Service Information Notices Copyright IBM Corp 1992 1993 NOTICES 1 ...

Page 3: ...fax your comments to United States and Canada 800 937 3430 Other countries 1 507 253 5192 If you have access to Internet you can send your comments electronically to IDCLERK RCHVMW2 VNET IBM COM IBMMAIL to IBMMAIL USIB56RZ When you send information to IBM you grant IBM a non exclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to ...

Page 4: ...Table 3 4 Control Panel Command Return Code Information 3 5 Problem Recovery Procedures 3 5 1 Problem Recovery Procedure 1c 3 5 2 Problem Recovery Procedure 2 3 5 3 Problem Recovery Procedure 3a 3 5 4 Problem Recovery Procedure 3b 3 5 5 Problem Recovery Procedure 3c 3 5 6 Problem Recovery Procedure 3d 3 5 7 Problem Recovery Procedure 3e 3 5 8 Problem Recovery Procedure 4a 3 5 9 Problem Recovery Pr...

Page 5: ...ditional Disk Drive Features 5 1 Installing Additional Disk Drive Features 6 0 Chapter 6 Parts Listing 6 1 How To Use This Parts Listing 6 2 Assemblies 6 2 1 Assembly 1 Cover Assembly 6 2 2 Assembly 2 Final Assembly 6 2 3 Assembly 3 DASD Airflow Block Assemblies 6 2 4 Assembly 4 Cables 7 0 Chapter 7 Service Log A 0 Appendix A Support Tools GLOSSARY Glossary of Terms and Abbreviations INDEX Index 3...

Page 6: ...s in writing to the IBM Director of Licensing IBM Corporation 500 Columbus Avenue Thornwood NY 10594 U S A This publication could contain technical inaccuracies or typographical errors This publication may refer to products that are announced but not currently available in your country This publication may also refer to products that have not been announced in your country IBM makes no commitment ...

Page 7: ...topics FRONT_1 1 1 Danger Notices FRONT_1 1 2 Caution Notices FRONT_1 1 3 Warning Notices FRONT_1 1 4 Product Recycling FRONT_1 1 5 Product Disposal 3514 Service Information Safety and Environmental Notices Copyright IBM Corp 1992 1993 FRONT_1 1 1 ...

Page 8: ...ectrical shock RSFTD201 DANGER To prevent a possible electrical shock when installing the device ensure that the power cord for that device is unplugged before installing signal cables RSFTD204 DANGER To prevent a possible electrical shock when adding the device to a system disconnect all power cords if possible from the existing system before connecting the signal cable to that device RSFTD205 DA...

Page 9: ...ion Notices A caution notice calls attention to a situation that is potentially hazardous to people because of some existing condition 3514 Service Information Caution Notices Copyright IBM Corp 1992 1993 FRONT_1 1 2 1 ...

Page 10: ...FRONT_1 1 3 Warning Notices A warning notice indicates the possibility of damage to a program device system or data 3514 Service Information Warning Notices Copyright IBM Corp 1992 1993 FRONT_1 1 3 1 ...

Page 11: ...where facilities are available and according to local regulations In some areas IBM will provide a product take back program that ensures proper handling of the product Contact your IBM representative for more information 3514 Service Information Product Recycling Copyright IBM Corp 1992 1993 FRONT_1 1 4 1 ...

Page 12: ...ied service personnel only Before disposing of the unit these batteries must be removed and discarded or recycled according to local regulations Contact your service representative to remove these batteries 3514 Service Information Product Disposal Copyright IBM Corp 1992 1993 FRONT_1 1 5 1 ...

Page 13: ...llowing terms denoted by an asterisk used in this publication are trademarks of the IBM Corporation in the United States and or other countries IBM PS 2 3514 Service Information Trademarks and Service Marks Copyright IBM Corp 1992 1993 FRONT_1 2 1 ...

Page 14: ...etermine what caused the failure Service procedures to Locate field replaceable units FRUs and to locate the model number and serial number Exchange and install an FRU and verify a good repair Inspect for safety conditions that could be of danger to the service representative Order parts Subtopics PREFACE 1 Who Should Use This Manual PREFACE 2 Related Printed Information 3514 Service Information A...

Page 15: ...sentatives who service or repair the IBM 3514 PS 2 High Availability External Storage Subsystem The term disk unit will be used throughout this manual when referring to this unit 3514 Service Information Who Should Use This Manual Copyright IBM Corp 1992 1993 PREFACE 1 1 ...

Page 16: ...ls that are not translated This manual is assembled so that it can be translated into the national language of any person using the 3514 Disk Unit Anyone who works with the 3514 Disk Unit should be familiar with and understand the safety notices contained in this manual 3514 Quick Reference Manual SA21 9613 3514 Technical Directory Supplement SA21 9612 3514 Service Information Related Printed Info...

Page 17: ...yzing 3514 A Array Adapter Problems 1 4 Analyzing No Response Problems 1 5 Analyzing Blank Data Display Problems 1 6 Analyzing DC Power Problems 1 7 Analyzing Other Problems 1 8 Analyzing Control Panel Problems 3514 Service Information Chapter 1 Always Start Here Copyright IBM Corp 1992 1993 1 0 1 ...

Page 18: ...es in this manual must be followed or your customer can lose data Note the following differences The 3514 maintains a set disk drive configuration Disk drives must be in the correct slots as defined by the 3514 internal configuration record Swapping disk drives between 3514s or inside a 3514 can cause loss of data Disk drives must be added or removed from the 3514 in a set determined sequence The ...

Page 19: ...3514 capacity by model Capacity per Maximum disk drive Model Minimum capacity capacity feature 001 797 Mb 2790 Mb 398 Mb 004 1973 Mb 6906 Mb 986 Mb 008 3934 Mb 13769 Mb 1967 Mb 3514 Service Information Model Chart Copyright IBM Corp 1992 1993 1 1 1 1 ...

Page 20: ...unit reference code URC Go to Analyzing No Response Problems in topic 1 4 3514 A Array Adapter test programs run on the system indicate an error Go to Analyzing 3514 A Array Adapter Problems in topic 1 3 The system reports a 3514 unit reference code URC or the 3514 Data display shows 3514xxxx or xxxx where xxxx is the unit reference code Go to Chapter 3 Unit Reference Codes in topic 3 0 No referen...

Page 21: ...dapter Out xx Card in topic 4 5 16 In xx 10 DMA Command Port Failure in 3514 A Array 86F0927 read write error Adapter See Adapter Card in topic 4 5 16 11 Can not send command to Failure in 3514 A Array 86F0927 DMA Command Port Adapter See Adapter Card in topic 4 5 16 13 3514A BIOS ROM read Failure in 3514 A Array 86F0927 error Adapter See Adapter Segment xxxx Card in topic 4 5 16 14 3514A BIOS ROM...

Page 22: ...re in 3514 A Array 86F0927 error Adapter See Adapter Address xxxx Card in topic 4 5 16 Out xx In xx 34 80C31 Dual Port RAM write Failure in 3514 A Array 86F0927 error Adapter See Adapter Address xxxx Card in topic 4 5 16 Out xx In xx 36 53C916 Reset Status Failure in 3514 A Array 86F0927 Register error Adapter See Adapter Card in topic 4 5 16 37 53C916 reset time out Failure in 3514 A Array 86F092...

Page 23: ...7 test error 53C916 Adapter See Adapter Transfer Counter not Card in topic 4 5 16 zero TC xxxxxx 55 53C916 DMA turn around Failure in 3514 A Array 86F0927 W test error Adapter See Adapter Transferred data Card in topic 4 5 16 miscompare Out xx In xx 56 53C916 DMA turn around Failure in 3514 A Array 86F0927 R test error 53C916 Adapter See Adapter REQ ACK offset count not Card in topic 4 5 16 equal ...

Page 24: ...86F0927 not detect any device Adapter See Adapter Card in topic 4 5 16 67 Check Condition status Failure in 3514 A Array 86F0927 occurred but Sense Key Adapter See Adapter is 0 Card in topic 4 5 16 Address xx OP xx 80 53C916 Command Sequence Failure in 3514 A Array 86F0927 Busy bit always high Adapter See Adapter Card in topic 4 5 16 81 53C916 command execution Failure in 3514 A Array 86F0927 time...

Page 25: ...DC Power Problems in topic 1 6 000 is displayed go to step 13 3514xxxx is displayed xxxx indicates any reference code that has not been previously identified in this step go to Chapter 3 Unit Reference Codes in topic 3 0 Any other display go to Analyzing Control Panel Problems in topic 1 8 PICTURE 1 2 A display of 90FF indicates that the 3514 is in offline mode Remove the front cover see Front Cov...

Page 26: ...ntroller card as instructed by local regulations for lithium batteries RSFTC228 Location Probable Cause Description Controller card see D 90 caution notice 9 8 Control panel F 1 Connector panel A C 1 Power module Note See the Failing Item Table in topic 3 3 for the correct part number for a specific FRU part End of procedure 10 A series of Bxxx characters are displayed After 3 minutes 000 B000 or ...

Page 27: ... Set the 3514 Power switch to the On position A series of Bxxx characters are displayed After 3 minutes 000 B000 or BBA0 should be displayed After 3 minutes is 000 B000 or BBA0 displayed on the Data display Yes No Return to step 1 17 From your computer system run the diagnostic test programs for the 3514 A Array Adapter See the 3514 Quick Reference Manual SA21 9613 for instructions on running diag...

Page 28: ...cated in the following table one at a time starting with the part that has the highest percent of probable cause until the problem is corrected CAUTION The controller card contains a lithium battery To avoid possible explosion do not burn exchange or charge the battery Discard the controller card as instructed by local regulations for lithium batteries RSFTC228 Location Probable Cause Description ...

Page 29: ...opic 3 3 for the correct part number for a specific FRU part End of procedure 26 Did the Data display change to 000 Yes No Go to step 27 The 3514 is operating correctly and ready to be used by the system End of procedure 27 Did the Data display change to B000 Yes No Go to Starting Problem Analysis in topic 1 2 28 From your computer system run the diagnostic test programs for the 3514 A Array Adapt...

Page 30: ... on the Data display Yes No Go to Starting Problem Analysis in topic 1 2 7 The 3514 is operational and ready to be used by the system End of procedure 8 Is the Data display background light on PICTURE 3 No Yes Exchange the parts listed in the following table one at a time starting with the part that has the highest percent of probable cause until the problem is corrected Location Probable Cause De...

Page 31: ...c power outlet 2 and then return to step 2 PICTURE 5 13 Remove the ac power cable from the rear of the 3514 DANGER Dangerous voltage being measured RSFTD005 Measure the ac voltage at the 3514 end of the ac power cable measure the two outside pins in the connector PICTURE 6 Is the ac voltage from 100 V ac to 127 V ac or from 200 V ac to 240 V ac No Yes Exchange the parts listed in the following tab...

Page 32: ...s defective Either have your electrician repair the ac outlet or exchange the ac power cable see AC Power Cable in topic 4 5 14 End of procedure 3514 Service Information Analyzing Blank Data Display Problems Copyright IBM Corp 1992 1993 1 5 3 ...

Page 33: ...e Rear Cover Removal or Installation Procedure in topic 4 4 5 Disconnect the power cable PICTURE 8 6 Remove the front cover see Front Cover Removal or Installation Procedure in topic 4 3 7 Loosen the screw 1 and place the control panel in the service position PICTURE 9 8 Remove the front EMC shield PICTURE 10 9 Remove the rear EMC shield a Loosen screw 1 b Remove screws 2 PICTURE 11 10 Look at the...

Page 34: ...91 displayed in the 3514 Data display Yes No Exchange the disk drive See Disk Drive in topic 4 5 1 Location Description 1 8 Disk drive assembly Note See the Failing Item Table in topic 3 3 for the correct part number for a specific FRU part End of procedure 17 Set the 3514 Power switch to the Off position 18 Connect the power cable to the disk drive that you removed it from in the previous step PI...

Page 35: ...ds is C991 displayed in the 3514 Data display Yes No Exchange power module A See Power Module in topic 4 5 5 Location Description A C Power module Note See the Failing Item Table in topic 3 3 for the correct part number for a specific FRU part End of procedure 28 Set the 3514 Power switch to the Off position 29 Install power module A in the 3514 using the screw and power module removed in a previo...

Page 36: ...ch to the Off position 39 Install power module C in the 3514 using the screw and power module removed in a previous step 40 Exchange the parts indicated in the following table one at a time starting with the part that has the highest percent of probable cause until the problem is corrected CAUTION The controller card contains a lithium battery To avoid possible explosion do not burn exchange or ch...

Page 37: ...ged parts CAUTION The controller card contains a lithium battery To avoid possible explosion do not burn exchange or charge the battery Discard the controller card as instructed by local regulations for lithium batteries RSFTC228 Location Description A C Power module see note D Controller card see caution notice 1 8 Disk drive logic card 1 8 Disk drive assembly 1 8 Disk drive power cable F Connect...

Page 38: ...the 3514 Power switch to the On position 58 Within 30 seconds is C992 displayed in the 3514 Data display Yes No Exchange the disk drive see Disk Drive in topic 4 5 1 Location Description 1 8 Disk drive assembly Note See the Failing Item Table in topic 3 3 for the correct part number for a specific FRU part End of procedure 59 Have all the disk drives in the 3514 been tested as described in steps 5...

Page 39: ... Data display Yes No Exchange power module B See Power Module in topic 4 5 5 Location Description A C Power module Note See the Failing Item Table in topic 3 3 for the correct part number for a specific FRU part End of procedure 70 Set the 3514 Power switch to the Off position 71 Install power module B in the 3514 using the screw and power module removed in a previous step 72 Remove the screw that...

Page 40: ...present at the power module connectors when the main power cord is connected to a power source RSFTD010 PICTURE 23 80 Install a new power module in position A using the screw removed in a previous step 81 Set the 3514 Power switch to the On position 82 Within 30 seconds is C990 displayed in the 3514 Data display Yes No Go to step 89 83 Set the 3514 Power switch to the Off position 84 Remove the sc...

Page 41: ...er see Rear Cover Removal or Installation Procedure in topic 4 4 92 Look at the LEDs on the power modules at the back of the 3514 Are the LED indicators on all three power modules off No Yes Go to step 97 93 Using the control panel enter the following sequence to display the quick status of the power modules 0 3 The control panel displays a power module quick status with the location of failing po...

Page 42: ...ontroller card Connector panel All disk drives All disk drive power cables All fans 103 Are any parts damaged No Yes Exchange the damaged parts CAUTION The controller card contains a lithium battery To avoid possible explosion do not burn exchange or charge the battery Discard the controller card as instructed by local regulations for lithium batteries RSFTC228 Location Description A C Power modul...

Page 43: ...he disk drive that you removed it from in the previous step PICTURE 32 111 Disconnect the power cable from the disk drive that is located in the next slot number higher than the disk drive that you just connected the power cable to 112 Set the 3514 Power switch to the On position 113 Within 30 seconds is 3514C9A0 or C9A0 3514C9B0 or C9B0 or 3514C9C0 or C9C0 displayed in the 3514 Data display Yes N...

Page 44: ... removed in a previous step 122 Remove the screw that fastens power module B to the guide and remove power module B DANGER Up to 240 V ac is present at the power module connectors when the main power cord is connected to a power source RSFTD010 123 Set the 3514 Power switch to the On position 124 Within 30 seconds is 3514C9A0 or C9A0 3514C9B0 or C9B0 or 3514C9C0 or C9C0 displayed in the 3514 Data ...

Page 45: ...removed in a previous step 132 Exchange the parts indicated in the following table one at a time starting with the part that has the highest percent of probable cause until the problem is corrected CAUTION The controller card contains a lithium battery To avoid possible explosion do not burn exchange or charge the battery Discard the controller card as instructed by local regulations for lithium b...

Page 46: ...itch to the Off position 6 Disconnect the ac power cable from the rear of the 3514 PICTURE 35 7 Exchange the FRUs that appear to have a problem parts that match the symptoms indicated in step 1 of this procedure Notes a For a list of FRUs that can be exchanged see Failing Item Table in topic 3 3 b See Chapter 4 Service Procedures in topic 4 0 for the correct procedures to exchange any FRU 8 If exc...

Page 47: ...xchange the control panel using the exchange procedure Control Panel in topic 4 5 9 4 Press keys 1 through 8 Did the solid boxes change to the number of each position as shown 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 Yes No Exchange the control panel using the exchange procedure Control Panel in topic 4 5 9 5 Press the Enter key PICTURE 36 Are all solid boxes displayed as shown 1 2 3 4 5 6 7 8 Yes No Excha...

Page 48: ...End of procedure 3514 Service Information Analyzing Control Panel Problems Copyright IBM Corp 1992 1993 1 8 2 ...

Page 49: ...el Switches Indicators and Data Display 2 3 Using the Control Panel 2 4 How to Switch On Power to the 3514 2 5 How to Switch Off Power to the 3514 2 6 Using the 3514 Unit Reference Code URC Error Log 3514 Service Information Chapter 2 Control Panel Copyright IBM Corp 1992 1993 2 0 1 ...

Page 50: ...commands are used in most conditions to service the 3514 or to add disk drives These commands are described in the service procedure that needs to use this command You should use these commands only as they are described in a specific procedure Warning Service procedures used on the 3514 differ from those used on other products If you do not use the commands correctly you can cause loss of availab...

Page 51: ...oncerning the 3514 The information includes power sequence codes unit reference codes URCs operational status and service functions 6 Keypad The keypad is used to enter the function code of the specific control panel function Use the keypad as follows Start a function by entering the function code on the keypad After you have entered a specific function on the keypad the display may direct you to ...

Page 52: ...er switch is set to the On position Then a display of either 000 B000 or BBA0 with the Unit Ready light on and the Unit Attention light off If the Unit Attention light is on or if a display other than 000 B000 or BBA0 appears an error exists that needs service The following tables describe commands that can be performed from the control panel Quick Status Commands in topic 2 5 1 Display Commands i...

Page 53: ...mbers BBnn are displayed The 3514 power is on and the 3514 is ready when either 000 B000 or BBA0 is continuously displayed the Unit Ready light is on and the Unit Attention light is off continuously Note When B000 or BBA0 is displayed the 3514 is ready but has not communicated with the host system PICTURE 40 Any display other than 000 that appears on the Data display after approximately 3 minutes ...

Page 54: ... Unit Attention light should be off and the Data display should be blank PICTURE 42 Did the 3514 switch off power Yes No The 3514 needs service Go to Starting Problem Analysis in topic 1 2 2 The 3514 power is now switched off Subtopics 2 5 1 Quick Status Commands 2 5 2 Display Commands 3514 Service Information How to Switch Off Power to the 3514 Copyright IBM Corp 1992 1993 2 5 1 ...

Page 55: ...f the disk drive quick status display Note You will be directed by a specific exchange procedure under Chapter 4 Service Procedures in topic 4 0 on how to use this command Also what to do concerning any valid character that may appear as described below Valid characters are 1 8 The disk drive is operating normally _ No disk drive has been recognized for this slot The disk drive has been powered up...

Page 56: ...hrough the display 0 9 Display the lamp test and perform the keypad key test This command is used to test all displays and indicators on the control panel and to indicate the correct operation of the keypad keys Example of a lamp test Data display characters are active 1 2 3 4 5 6 7 8 Note All control panel LED indicators should be on Example of keypad key test Notes 1 By pressing a key on the key...

Page 57: ... numbers are recognized 73F8987 398 Mb disk drive 55F9827 986 Mb disk drive 86F0107 1967 Mb disk drive Note These are not FRU part numbers For the correct orderable part number see the Failing Item Table in topic 3 3 1 2 2 n Display the serial number of the disk drive in slot n PICTURE 51 This command is used to display the serial number of a disk drive that is configured in slot n of the 3514 1 2...

Page 58: ...panel 1 6 9 Display the URC error log PICTURE 61 This command displays the first entry in the URC error log This is the most recent entry Additional entries may be displayed as follows n PICTURE 62 Display URC error log entry number n PICTURE 63 Note The time stamp is the number of 0 1 second intervals since ac power was applied This number is displayed in hexadecimal 0 PICTURE 64 Display current ...

Page 59: ...maximum of 8 entries If more than 8 entries are logged only the latest 8 entries are kept in the error log Subtopics 2 6 1 What the Error Log Contains 2 6 2 How to Display the Error Log 3514 Service Information Using the 3514 Unit Reference Code URC Error Log Copyright IBM Corp 1992 1993 2 6 1 ...

Page 60: ... 3514 unit reference code URC error log contains two types of entries URC entries Marker entries Subtopics 2 6 1 1 URC Entries 2 6 1 2 Marker Entries 3514 Service Information What the Error Log Contains Copyright IBM Corp 1992 1993 2 6 1 1 ...

Page 61: ...acters contain additional information for the third level support representative An example of a URC entry is as follows 93130120 Notes 1 The characters 9313 are the URC 2 The characters 0120 are coded information used by the third level support representative 3514 Service Information URC Entries Copyright IBM Corp 1992 1993 2 6 1 1 1 ...

Page 62: ...e command that was entered on the 3514 control panel 3 When the command ends the rightmost position will contain the character F An example and description of the last 4 entries in an error log is as follows the latest entry is shown on line 1 1 1111429F 2 7F1A0000 3 11114292 4 4 Notes 1 Line 4 4 No errors occurred before the line 3 entry 2 Line 3 11114292 The command 4292 exchange disk drive in s...

Page 63: ... or 3 PICTURE 67 displays the third entry A time stamp for each log entry is also stored by the 3514 The time stamp is given in 1 10 second intervals of time since ac power was attached to the 3514 To display the time stamp of any log entry press the PICTURE 68 key after you display a log entry Each time you press the PICTURE 69 key the display changes between the log entry and the associated time...

Page 64: ... by a service representative Subtopics 3 1 Introduction 3 2 Unit Reference Code Table 3 3 Failing Item Table 3 4 Control Panel Command Return Code Information 3 5 Problem Recovery Procedures 3514 Service Information Chapter 3 Unit Reference Codes Copyright IBM Corp 1992 1993 3 0 1 ...

Page 65: ...re This procedure will direct you to exchange procedures If the problem recovery procedure does not correct the problem exchange the remaining failing items one at a time until the problem is corrected 3 Use this table for a list of the failing item part numbers a description of the failing items and a document reference if any including a recovery procedure for the parts that need to be exchanged...

Page 66: ...Communications failure 16G7002 48 Slot 1 8 device n 16G6990 48 D 86F0843 02 Slot 1 8 Perform Problem Recovery 85F7839 02 Slot 1 8 Procedure 7b in topic 3 5 18 51n3 Device error position n 16G7002 100 Slot 1 8 Perform Problem Recovery Procedure 7b in topic 3 5 18 51n7 Disk drive missing from disk 16G7002 48 Slot 1 8 array internal configuration 16G6990 48 D 86F0843 02 Slot 1 8 Perform Problem Recov...

Page 67: ...ocedure 7b in topic 3 5 18 53nB Predictive Failure Analysis 16G7003 100 Slot 1 8 threshold reached Perform Problem Recovery Procedure 7b in topic 3 5 18 53nF LRC error 16G7003 100 Slot 1 8 Perform Problem Recovery Procedure 7b in topic 3 5 18 56n0 Device error position n 86F0110 100 Slot 1 8 Perform Problem Recovery Procedure 7b in topic 3 5 18 56n1 Bus parity error device n 86F0110 49 Slot 1 8 16...

Page 68: ...ons failure 16G7002 48 Slot 1 8 device n 16G6990 48 D 86F0843 02 Slot 1 8 Perform Problem Recovery 85F7839 02 Slot 1 8 Procedure 7a in topic 3 5 17 61n3 Device error position n 16G7002 100 Slot 1 8 Perform Problem Recovery Procedure 7a in topic 3 5 17 61n7 Disk drive missing from disk 16G7002 48 Slot 1 8 array internal configuration 16G6990 48 D 86F0843 02 Slot 1 8 Perform Problem Recovery 85F7839...

Page 69: ...improperly substituted in the disk array Perform Problem Recovery Procedure 7a in topic 3 5 17 63nA Predictive Failure Analysis 16G7003 100 Slot 1 8 threshold reached Perform Problem Recovery Procedure 7a in topic 3 5 17 63nB Predictive Failure Analysis 16G7003 100 Slot 1 8 threshold reached Perform Problem Recovery Procedure 7a in topic 3 5 17 63nF LRC error 16G7003 100 Slot 1 8 Perform Problem R...

Page 70: ...evice n 16G7002 49 Slot 1 8 16G6990 49 D 86F0843 02 Slot 1 8 71n2 Communications failure 16G7002 48 Slot 1 8 device n 16G6990 48 D 86F0843 02 Slot 1 8 85F7839 02 Slot 1 8 71n3 Device error position n 16G7002 100 Slot 1 8 71n7 Disk drive missing from disk 16G7002 48 Slot 1 8 array internal configuration 16G6990 48 D 86F0843 02 Slot 1 8 Perform Problem Recovery 85F7839 02 Slot 1 8 Procedure 4c in to...

Page 71: ...the 9337 disk unit 73nF LRC error 16G7003 100 Slot 1 8 Perform Problem Recovery Procedure 6a in topic 3 5 12 76n0 Device error position n 86F0110 100 Slot 1 8 76n1 Bus parity error device n 86F0110 49 Slot 1 8 16G6990 49 D 86F0843 02 Slot 1 8 76n2 Communications failure 86F0110 48 Slot 1 8 device n 16G6990 48 D 86F0843 02 Slot 1 8 85F7839 02 Slot 1 8 76n3 Device error position n 86F0110 100 Slot 1...

Page 72: ...6F0110 7FnC Command issued to disk drive 16G7002 100 Slot 1 8 not supported 16G7003 86F0110 The system has issued an invalid command to the 9337 disk unit 7FnF LRC error 16G7002 100 Slot 1 8 16G7003 Perform Problem Recovery 86F0110 Procedure 6a in topic 3 5 12 81n0 Device error position n 16G7002 100 Slot 1 8 81n1 Bus parity error device n 16G7002 49 Slot 1 8 16G6990 49 D 86F0843 02 Slot 1 8 81n2 ...

Page 73: ...83n9 A disk drive was improperly substituted in the disk array Perform Problem Recovery Procedure 4d in topic 3 5 11 83nA Predictive Failure Analysis 16G7003 100 Slot 1 8 threshold reached 83nB Predictive Failure Analysis 16G7003 100 Slot 1 8 threshold reached 83nC Command issued to disk drive 16G7003 100 Slot 1 8 not supported The system has issued an invalid command to the 9337 disk unit 83nF LR...

Page 74: ...03 86F0110 16G6990 48 D 86F0843 02 Slot 1 8 85F7839 02 Slot 1 8 8Fn3 Device error position n 16G7002 100 Slot 1 8 16G7003 86F0110 8Fn9 A disk drive was improperly substituted in the disk array Perform Problem Recovery Procedure 4d in topic 3 5 11 8FnA Predictive Failure Analysis 16G7002 100 Slot 1 8 threshold reached 16G7003 86F0110 8FnB Predictive Failure Analysis 16G7002 100 Slot 1 8 threshold r...

Page 75: ...rm Problem Recovery Procedure 4a in topic 3 5 8 93n0 Device error position n 55F5000 100 Slot 1 8 16G7003 Perform Problem Recovery Procedure 4a in topic 3 5 8 93n1 Bus parity error device n 55F5000 49 Slot 1 8 16G7003 Perform Problem Recovery 16G6990 49 D Procedure 4a in topic 3 5 8 86F0843 02 Slot 1 8 93n2 Communications failure 55F5000 48 Slot 1 8 device n 16G7003 16G6990 48 D Perform Problem Re...

Page 76: ...ic 3 5 9 96nB Predictive Failure Analysis 86F0110 100 Slot 1 8 threshold reached 96nF LRC error 86F0110 100 Slot 1 8 Perform Problem Recovery Procedure 4a in topic 3 5 8 C010 Data error sector 16G7002 100 Slot 1 reassignment required 16G7003 86F0110 Perform Problem Recovery Procedure 1c in topic 3 5 1 C01C Disk unit load Licensed Internal Code Perform Problem Recovery Procedure 2 in topic 3 5 2 C0...

Page 77: ...t load Licensed Internal Code Perform Problem Recovery Procedure 2 in topic 3 5 2 C080 Data error sector 16G7002 100 Slot 8 reassignment required 16G7003 86F0110 Perform Problem Recovery Procedure 1c in topic 3 5 1 C08C Disk unit load Licensed Internal Code Perform Problem Recovery Procedure 2 in topic 3 5 2 C0DC Disk unit load Licensed Internal Code Perform Problem Recovery Procedure 2 in topic 3...

Page 78: ...volt supply 16G7003 Slot 1 8 86F0110 Slot 1 8 74F2525 40 A B C 85F7862 05 F1 85F7862 05 F2 85F7839 02 1 8 85F7732 02 F C9A0 A single power module failed 74F2525 98 A 17G2012 01 9 85F7732 01 F C9A1 5 volt over current 74F2525 98 A condition on a single power 17G2012 01 9 module 85F7732 01 F C9A2 12 volt over current 74F2525 98 A condition on a single power 17G2012 01 9 module 85F7732 01 F C9A3 A si...

Page 79: ... D C9D5 Controller card 16G6990 100 D C9D6 Controller card 16G6990 100 D C9D7 LRC error 16G6990 100 D 16G7002 100 Slot 1 8 Perform Problem Recovery 16G7003 Slot 1 8 Procedure 6c in 86F0110 Slot 1 8 topic 3 5 13 86F0843 100 Slot 1 8 C9D8 LRC error 16G6990 100 D Perform Problem Recovery Procedure 6d in topic 3 5 14 C9DA Controller card 16G6990 100 D C9DB Controller card 16G6990 100 D C9DC Controller...

Page 80: ...uted in the disk array Perform Problem Recovery Procedure 3d in topic 3 5 6 CE2D Configuration error minimum configuration assumed Perform Problem Recovery Procedure 3e in topic 3 5 7 3514 Service Information Unit Reference Code Table Copyright IBM Corp 1992 1993 3 2 15 ...

Page 81: ...3 Terminating plug See Terminating Plug in topic 4 5 13 73F8994 Disk drive logic card Model See Disk Drive Logic Card 001 in topic 4 5 2 74F2525 Power module See Power Module in topic 4 5 5 85F7732 Connector panel See Connector Panel in topic 4 5 11 85F7839 Disk drive power cable See Disk Drive Power Cable in topic 4 5 4 85F7845 AC Power cable filter See AC Power Cable in topic 4 5 14 85F7862 Fan ...

Page 82: ...sk drive is not active or a data rebuild or parity resynchronization is in progress If a disk drive is broken it must be exchanged before this command can be performed If a disk drive is powered off it must be reset before this command can be performed If a data rebuild or parity resynchronization is in progress the function must end before this command can be performed DD Disk drive capacity is n...

Page 83: ...it Reference Code URC Error Log in topic 2 6 Go to Unit Reference Code Table in topic 3 2 EB Command not valid for this model EE User stopped the command EF Password entry is not correct Repeat the command and enter the correct password F0 Command cannot be performed no disk drive was selected See the service procedures in Chapter 4 Service Procedures in topic 4 0 for a description of how to use t...

Page 84: ... complete Note The format can take up to 40 minutes to complete F7 Command cannot be performed a data reallocation is in progress Repeat the command after the data reallocation is complete Note The data reallocation can take up to 40 minutes to complete F8 Command cannot be performed a data rebuild is in progress Repeat the command after the data rebuild is complete Note The data rebuild can take ...

Page 85: ... FF Power has failed to switch off a power module 3514 Service Information Control Panel Command Return Code Information Copyright IBM Corp 1992 1993 3 4 4 ...

Page 86: ...c 3 5 6 Problem Recovery Procedure 3d 3 5 7 Problem Recovery Procedure 3e 3 5 8 Problem Recovery Procedure 4a 3 5 9 Problem Recovery Procedure 4b 3 5 10 Problem Recovery Procedure 4c 3 5 11 Problem Recovery Procedure 4d 3 5 12 Problem Recovery Procedure 6a 3 5 13 Problem Recovery Procedure 6c 3 5 14 Problem Recovery Procedure 6d 3 5 15 Problem Recovery Procedure 6e 3 5 16 Problem Recovery Procedur...

Page 87: ...ence in which n is the slot number for the failing disk drive indicated by the third character n of the URC 6 2 0 n PICTURE 73 Wait until the command is completed 5 Enter the command to switch on power to the failing disk drive Using the control panel enter the following sequence in which n is the slot number for the failing disk drive indicated by the third character n of the URC 6 2 9 n PICTURE ...

Page 88: ...ence on the control panel a 9 PICTURE 78 Note This command can take up to 80 minutes to complete Data on this disk drive will be built again b As the command processes the display indicates the percent completed c When the operation ends without error a quick status of the disk drives is displayed Example 1 2 3 _ 5 _ 7 _ Indicates the disk configuration 1 2 3 4 5 6 7 8 d If the 3514 detects an err...

Page 89: ...is procedure 12 The data on the 3514 must be recovered using the latest backup data available See your system unit and operating system manuals for instructions Do not attempt to save data from the failing 3514 End of procedure 3514 Service Information Problem Recovery Procedure 1c Copyright IBM Corp 1992 1993 3 5 1 3 ...

Page 90: ...ust be loaded on the 3514 To complete the problem recovery see the 3514 Quick Reference Manual SA21 9613 for information on how to load Licensed Internal Code on the 3514 End of procedure 3514 Service Information Problem Recovery Procedure 2 Copyright IBM Corp 1992 1993 3 5 2 1 ...

Page 91: ...3 5 3 Problem Recovery Procedure 3a Subtopics 3 5 3 1 URC CE00 3514 Service Information Problem Recovery Procedure 3a Copyright IBM Corp 1992 1993 3 5 3 1 ...

Page 92: ... an extra disk drive and can be removed Example 1 2 3 4 5 _ 7 8 1 2 3 4 5 6 7 8 3 Do you want to add the extra disk drives to the 3514 Yes No Go to step 5 4 Warning Data on the extra disk drives will be destroyed Go to Installing Additional Disk Drive Features in topic 5 1 End of procedure 5 Warning Before you proceed use the ESD handling kit IBM part 6428316 or similar Loosen the screw 1 and plac...

Page 93: ...tach the front EMC shield Note Engage both thumbscrews before you tighten either screw PICTURE 85 12 Restore the control panel to operating position and tighten screw 1 PICTURE 86 13 Install the front cover see Front Cover Removal or Installation Procedure in topic 4 3 End of procedure 3514 Service Information URC CE00 Copyright IBM Corp 1992 1993 3 5 3 1 2 ...

Page 94: ...3 5 4 Problem Recovery Procedure 3b Subtopics 3 5 4 1 URC CE10 3514 Service Information Problem Recovery Procedure 3b Copyright IBM Corp 1992 1993 3 5 4 1 ...

Page 95: ...5 1 2 3 4 5 6 7 8 4 Record the serial number in the following chart Slot Serial Number Number 1 ______________ 2 ______________ 3 ______________ 4 ______________ 5 ______________ 6 ______________ 7 ______________ 8 ______________ 5 Repeat steps 3 and 4 for all eight slots 6 Set the Power switch to the Off position 7 Loosen the screw 1 and place the control panel in the service position PICTURE 88 ...

Page 96: ... or 7 PICTURE 93 13 Set the Power switch to the On position 14 After 3 minutes is 000 B000 or BBA0 displayed on the Data display Yes No Go to Starting Problem Analysis in topic 1 2 15 From your computer system run the diagnostic test programs for the 3514 A Array Adapter See the 3514 Quick Reference Manual SA21 9613 for instructions on running diagnostics Did the test programs run without error Ye...

Page 97: ...3 5 5 Problem Recovery Procedure 3c Subtopics 3 5 5 1 URC CE27 3514 Service Information Problem Recovery Procedure 3c Copyright IBM Corp 1992 1993 3 5 5 1 ...

Page 98: ...This disk drive should be serial number 1900645 1 2 3 4 5 6 7 8 4 Record the serial number in the following chart Slot Serial Number Number 1 ______________ 2 ______________ 3 ______________ 4 ______________ 5 ______________ 6 ______________ 7 ______________ 8 ______________ 5 Repeat steps 3 and 4 for all eight slots 6 Set the Power switch to the Off position 7 Loosen the screw 1 and place the con...

Page 99: ... Off position one at a time until your problem is corrected Exchange the following FRUs CAUTION The controller card contains a lithium battery To avoid possible explosion do not burn exchange or charge the battery Discard the controller card as instructed by local regulations for lithium batteries RSFTC228 Location Description Data cables for disk drives indicated as 1 8 missing D Controller card ...

Page 100: ...s installed in the position shown and is only installed on disk drives in odd numbered slots 1 3 5 or 7 20 Set the Power switch to the On position 21 After 3 minutes is 000 B000 or BBA0 displayed on the Data display Yes No Go to Starting Problem Analysis in topic 1 2 22 From your computer system run the diagnostic test programs for the 3514 A Array Adapter See the 3514 Quick Reference Manual SA21 ...

Page 101: ... connected to the correct power cable and signal cable Also ensure that the address jumper is installed in the position shown and is only installed on disk drives in odd numbered slots 1 3 5 or 7 PICTURE 102 30 Insert a new disk drive in the slot for which the disk drive could not be found Attach the disk drive power and data cables 31 Set the Power switch to the On position 32 After 3 minutes a U...

Page 102: ...3 5 6 Problem Recovery Procedure 3d Subtopics 3 5 6 1 URC CE29 3514 Service Information Problem Recovery Procedure 3d Copyright IBM Corp 1992 1993 3 5 6 1 ...

Page 103: ...wing is an example of a disk drive serial number Example 9 0 0 6 4 5 This disk drive should be serial number 900645 1 2 3 4 5 6 7 8 4 Record the serial number in the following chart Slot Serial Number Number 1 ______________ 2 ______________ 3 ______________ 4 ______________ 5 ______________ 6 ______________ 7 ______________ 8 ______________ 5 Repeat steps 3 and 4 for all eight slots 6 Set the Pow...

Page 104: ... not be found Attach the disk drive power and data cables 15 Set the Power switch to the On position 16 After 3 minutes a URC should be displayed on the 3514 control panel Is 35147xx9 or 35148xx9 displayed on the 3514 control panel Yes No Go to Starting Problem Analysis in topic 1 2 17 Install the new disk drive Use Reset Disk Drive in topic 4 5 7 with the slot number of the new disk drive This wi...

Page 105: ...4 The data on the missing disk drives cannot be restored To make the 3514 operational again do the following Using the control panel set the 3514 offline by entering the following sequence 9 1 7 0 PICTURE 110 A display of 90FF indicates that the 3514 is offline 25 Install the new disk drives into the missing disk drive slots using the procedure Reset Disk Drive in topic 4 5 7 This will make the ne...

Page 106: ...3 5 7 Problem Recovery Procedure 3e Subtopics 3 5 7 1 URC CE2D 3514 Service Information Problem Recovery Procedure 3e Copyright IBM Corp 1992 1993 3 5 7 1 ...

Page 107: ...equence of commands 3 Set the 3514 offline 9 1 7 0 PICTURE 112 A display of 90FF indicates that the 3514 is offline 4 Enter 3 0 8 9 PICTURE 113 The Data display shows 1 2 3 4 5 6 7 8 5 Enter 8 0 7 9 s s PICTURE 114 Note s s are the last two numbers of the 3514 serial number This command can take up to 80 minutes to complete 6 Using the control panel set the 3514 online by entering the following se...

Page 108: ...3 5 8 Problem Recovery Procedure 4a Subtopics 3 5 8 1 URC 9tpx 3514 Service Information Problem Recovery Procedure 4a Copyright IBM Corp 1992 1993 3 5 8 1 ...

Page 109: ... URC error log to find the URC that occurred during the exchange command in step 5 The URC is the 4 leftmost characters in the error log entry See Using the 3514 Unit Reference Code URC Error Log in topic 2 6 7 Is the rightmost character of the URC the fourth character in the error log entry a 0 or 3 No Yes Go to step 11 8 Exchange the controller card using the exchange procedure Controller Card i...

Page 110: ... the first failing disk drive Then return to the next step in this procedure Wait until the command completes before continuing 15 Did the exchange procedure Disk Drive with the new disk drive complete without an error Yes No Go to step 19 16 The disk drive on which you exchanged the disk drive logic should be exchanged Use Disk Drive in topic 4 5 1 17 Using the control panel set the 3514 online b...

Page 111: ...514 must be recovered using the latest backup data available See your system unit and operating system manuals for instructions Do not attempt to save data from the failing 3514 End of procedure 26 Use the URC error log to find the URC indicating the first failing disk drive See Using the 3514 Unit Reference Code URC Error Log in topic 2 6 27 Using the exchange procedure Disk Drive in topic 4 5 1 ...

Page 112: ...3 5 9 Problem Recovery Procedure 4b Subtopics 3 5 9 1 URC 91pA 91pB 93pA 93pB 96pA 96pB 3514 Service Information Problem Recovery Procedure 4b Copyright IBM Corp 1992 1993 3 5 9 1 ...

Page 113: ...splay Other characters indicate that the disk drive is not failing The failing disk drive indicated by the Data display should be different than the one indicated by the third character p in the URC recorded above 3 Does the Data display indicate that more than one disk drive is broken more than one x No Yes Go to Problem Recovery Procedure 4a in topic 3 5 8 4 Exchange the first failing disk drive...

Page 114: ...3 5 10 Problem Recovery Procedure 4c Subtopics 3 5 10 1 URC 71p7 73p7 76p7 81p7 83p7 86p7 3514 Service Information Problem Recovery Procedure 4c Copyright IBM Corp 1992 1993 3 5 10 1 ...

Page 115: ...nit Reference Code URC Error Log in topic 2 6 Is this URC the same one that sent you to this procedure Yes No Go to Starting Problem Analysis in topic 1 2 Go to step 6 5 Can the missing disk drive be located Yes No Go to step 7 6 Install the disk drive in the correct slot indicated by the third position of the URC by performing the exchange disk procedure Disk Drive in topic 4 5 1 Location Descrip...

Page 116: ......

Page 117: ...3 5 11 Problem Recovery Procedure 4d Subtopics 3 5 11 1 URC ktp9 3514 Service Information Problem Recovery Procedure 4d Copyright IBM Corp 1992 1993 3 5 11 1 ...

Page 118: ... Using the control panel enter the following sequence in which n is the slot number for the new disk drive 1 2 2 n PICTURE 125 The following is an example of a disk drive serial number 0 1 9 0 0 6 4 5 This disk drive should be serial number 1900645 1 2 3 4 5 6 7 8 5 Record the serial number _ _ _ _ _ _ _ 6 Can the missing disk drive be located No Yes Go to step 8 7 Warning Installing a disk drive ...

Page 119: ...End of procedure 3514 Service Information URC ktp9 Copyright IBM Corp 1992 1993 3 5 11 1 2 ...

Page 120: ...3 5 12 Problem Recovery Procedure 6a Subtopics 3 5 12 1 URC 71pF 73pF 76pF 7FpF 81pF 83pF 86pF 8FpF 3514 Service Information Problem Recovery Procedure 6a Copyright IBM Corp 1992 1993 3 5 12 1 ...

Page 121: ...from the controller card and move them away from the card PICTURE 129 7 CAUTION The controller card contains a lithium battery To avoid possible explosion do not burn exchange or charge the battery Discard the controller card as instructed by local regulations for lithium batteries RSFTC228 Remove the controller card from the 3514 PICTURE 130 8 Install the replacement controller card 9 Connect all...

Page 122: ...ontrol panel will display a disk drive configuration with the slot number of the drive to be reset indicated by a solid block Example 1 2 3 _ _ 7 _ Indicates the disk in slot 5 is to 1 2 3 4 5 6 7 8 be reset Note If an X is displayed in another position and you are not repairing a double disk drive failure the exchange command may have been issued to the wrong disk drive Verify that the slot numbe...

Page 123: ...e of DE may indicate an address jumper or cable is not installed correctly e Press the Home key to clear the display and return it to ready status 000 Warning Do not continue with step 19 until the exchange is complete 19 Attach the front EMC shield Note Engage both thumbscrews before you tighten either screw PICTURE 140 20 Restore the control panel to operating position and tighten screw 1 PICTUR...

Page 124: ...3 5 13 Problem Recovery Procedure 6c Subtopics 3 5 13 1 URC C9D7 3514 Service Information Problem Recovery Procedure 6c Copyright IBM Corp 1992 1993 3 5 13 1 ...

Page 125: ...E 145 7 CAUTION The controller card contains a lithium battery To avoid possible explosion do not burn exchange or charge the battery Discard the controller card as instructed by local regulations for lithium batteries RSFTC228 Remove the controller card from the 3514 PICTURE 146 8 Install the replacement controller card 9 Connect all four disk drive data cables to the controller card PICTURE 147 ...

Page 126: ...o numbers of the 3514 serial number This command can take up to 80 minutes to complete 19 Using the control panel set the 3514 online by entering the following sequence 9 0 7 9 PICTURE 154 20 Attach the front EMC shield Note Engage both thumbscrews before you tighten either screw PICTURE 155 21 Restore the control panel to operating position and tighten screw 1 PICTURE 156 22 Install the front cov...

Page 127: ...3 5 14 Problem Recovery Procedure 6d Subtopics 3 5 14 1 URC C9D8 3514 Service Information Problem Recovery Procedure 6d Copyright IBM Corp 1992 1993 3 5 14 1 ...

Page 128: ... CAUTION The controller card contains a lithium battery To avoid possible explosion do not burn exchange or charge the battery Discard the controller card as instructed by local regulations for lithium batteries RSFTC228 Remove the controller card from the 3514 PICTURE 161 8 Install the replacement controller card 9 Connect all four disk drive data cables to the controller card PICTURE 162 10 Conn...

Page 129: ...tes to complete 18 Using the control panel set the 3514 online by entering the following sequence 9 0 7 9 PICTURE 169 19 Attach the front EMC shield Note Engage both thumbscrews before you tighten either screw PICTURE 170 20 Restore the control panel to operating position and tighten screw 1 PICTURE 171 21 Install the front cover see Front Cover Removal or Installation Procedure in topic 4 3 22 Th...

Page 130: ...3 5 15 Problem Recovery Procedure 6e Subtopics 3 5 15 1 URC C9p7 C9p8 3514 Service Information Problem Recovery Procedure 6e Copyright IBM Corp 1992 1993 3 5 15 1 ...

Page 131: ...ata cables from the controller card and move them away from the card PICTURE 175 7 CAUTION The controller card contains a lithium battery To avoid possible explosion do not burn exchange or charge the battery Discard the controller card as instructed by local regulations for lithium batteries RSFTC228 Remove the controller card from the 3514 PICTURE 176 8 Install the replacement controller card 9 ...

Page 132: ...number of the disk drive 4 2 9 n PICTURE 184 b The control panel will display a disk drive configuration with the slot number of the drive to be reset indicated by a solid block Example 1 2 3 _ _ 7 _ Indicates the disk in slot 5 is to 1 2 3 4 5 6 7 8 be reset Note If an X is displayed in another position and you are not repairing a double disk drive failure the exchange command may have been issue...

Page 133: ... 5 6 7 8 Note A return code of DE may indicate an address jumper or cable is not installed correctly e Press the Home key to clear the display and return it to ready status 000 Warning Do not continue with step 19 until the exchange command is complete 19 Attach the front EMC shield Note Engage both thumbscrews before you tighten either screw PICTURE 186 20 Restore the control panel to operating p...

Page 134: ...3 5 16 Problem Recovery Procedure 6f Subtopics 3 5 16 1 URC 91pF 93pF 96pF 3514 Service Information Problem Recovery Procedure 6f Copyright IBM Corp 1992 1993 3 5 16 1 ...

Page 135: ...MC shield PICTURE 190 7 Warning Use the ESD handling kit IBM part 6428316 Attach the ground lead to the frame of the 3514 Disconnect all disk drive data cables from the controller card and move them away from the card PICTURE 191 8 CAUTION The controller card contains a lithium battery To avoid possible explosion do not burn exchange or charge the battery Discard the controller card as instructed ...

Page 136: ...A display of 90FF indicates that the 3514 is offline 19 Begin the Exchange Disk Drive command from the control panel Note The Exchange Disk Drive command will do the reset function a Using the control panel enter the following sequence where n is the location number of the disk drive 4 2 9 n PICTURE 201 b The control panel will display a disk drive configuration with the slot number of the drive t...

Page 137: ...red go to Control Panel Command Return Code Information in topic 3 4 4 2 9 n x x Return Code x x on disk drive n 1 2 3 4 5 6 7 8 Note A return code of DE may indicate an address jumper or cable is not installed correctly e Press the Home key to clear the display and return it to ready status 000 Warning Do not continue with step 21 until the exchange command is complete 21 Exchange the second by s...

Page 138: ... 3 27 The data on the 3514 must be recovered using the latest backup data available See your system unit and operating system manuals for instructions Do not attempt to save data from the failing 3514 End of procedure 3514 Service Information URC 91pF 93pF 96pF Copyright IBM Corp 1992 1993 3 5 16 1 4 ...

Page 139: ...3 5 17 Problem Recovery Procedure 7a Subtopics 3 5 17 1 URC 6tpx 3514 Service Information Problem Recovery Procedure 7a Copyright IBM Corp 1992 1993 3 5 17 1 ...

Page 140: ... Using the 3514 Unit Reference Code URC Error Log in topic 2 6 7 Is the rightmost character of the URC the fourth character in the error log entry a 0 or 3 No Yes Go to step 11 8 Exchange the controller card using the exchange procedure Controller Card in topic 4 5 8 Then return to step 9 in topic 3 5 8 1 in this procedure CAUTION The controller card contains a lithium battery To avoid possible ex...

Page 141: ...ting Problem Analysis in topic 1 2 End of procedure 16 Warning Some data on the 3514 will be damaged Using the exchange procedure Disk Drive in topic 4 5 1 exchange the second failing disk drive as indicated by the second rightmost position of the URC 6tpx where p slots 1 through 7 Location Description 1 8 Disk drive assembly Note See the Failing Item Table in topic 3 3 for the correct part number...

Page 142: ... 21 Using the control panel set the 3514 online by entering the following sequence 9 0 7 9 PICTURE 210 22 After 3 minutes is 000 displayed on the 3514 control panel Yes No Go to step Starting Problem Analysis in topic 1 2 End of procedure 3514 Service Information URC 6tpx Copyright IBM Corp 1992 1993 3 5 17 1 3 ...

Page 143: ...3 5 18 Problem Recovery Procedure 7b Subtopics 3 5 18 1 URC 5tpx 3514 Service Information Problem Recovery Procedure 7b Copyright IBM Corp 1992 1993 3 5 18 1 ...

Page 144: ...ce Code URC Error Log in topic 2 6 7 Is the rightmost character of the URC the fourth character in the error log entry a 0 or 3 No Yes Go to step 11 8 Exchange the controller card using the exchange procedure Controller Card in topic 4 5 8 Then return to step 9 in topic 3 5 8 1 in this procedure CAUTION The controller card contains a lithium battery To avoid possible explosion do not burn exchange...

Page 145: ...ning Some data on the 3514 will be damaged Using the exchange procedure Disk Drive in topic 4 5 1 exchange the second failing disk drive as indicated by the second rightmost position of the URC 5tpx where p slots 1 through 7 Location Description 1 8 Disk drive assembly Note See the Failing Item Table in topic 3 3 for the correct part number for a specific FRU part 17 Using the control panel set th...

Page 146: ...the 3514 online by entering the following sequence 9 0 7 9 PICTURE 215 22 After 3 minutes is 000 displayed on the 3514 control panel Yes No Go to step Starting Problem Analysis in topic 1 2 End of procedure 3514 Service Information URC 5tpx Copyright IBM Corp 1992 1993 3 5 18 1 3 ...

Page 147: ...al go to Starting Problem Analysis in topic 1 2 Subtopics 4 1 Locations 4 2 Working with Electrostatic Discharge ESD Sensitive Parts 4 3 Front Cover Removal or Installation Procedure 4 4 Rear Cover Removal or Installation Procedure 4 5 Exchanging FRU Procedures 4 6 Safety Inspection Guide 3514 Service Information Chapter 4 Service Procedures Copyright IBM Corp 1992 1993 4 0 1 ...

Page 148: ...4 1 Locations Subtopics 4 1 1 Field Replaceable Units 3514 Service Information Locations Copyright IBM Corp 1992 1993 4 1 1 ...

Page 149: ... representatives are shown in the following diagrams For the specific exchange procedure for each FRU see Exchanging FRU Procedures in topic 4 5 Subtopics 4 1 1 1 Location Codes for the Unit Reference Code Table 3514 Service Information Field Replaceable Units Copyright IBM Corp 1992 1993 4 1 1 1 ...

Page 150: ...power cable H AC power cable filter J1 Host adapter cable J2 Host adapter terminating plug 1 8 Disk drive power cable 1 8 Disk drive data cable 1 8 Disk drive logic card 1 8 Disk enclosure 9 Control panel assembly PICTURE 216 PICTURE 217 3514 Service Information Location Codes for the Unit Reference Code Table Copyright IBM Corp 1992 1993 4 1 1 1 1 ...

Page 151: ...frame of the machine If possible keep one hand on the frame when you are installing or exchanging a ESD sensitive part Hold the ESD sensitive part by the edge or connector shroud cover Do not touch any connector or test point pins If you are exchanging a field replaceable module use the correct tool Return the part to its special container when it is not being used Do not place the ESD sensitive p...

Page 152: ...cedure 1 To remove the front cover see the following diagram PICTURE 218 2 To install the front cover see the following diagram PICTURE 219 3514 Service Information Front Cover Removal or Installation Procedure Copyright IBM Corp 1992 1993 4 3 1 ...

Page 153: ...ocedure 1 To remove the rear cover see the following diagram PICTURE 220 2 To install the rear cover see the following diagram PICTURE 221 3514 Service Information Rear Cover Removal or Installation Procedure Copyright IBM Corp 1992 1993 4 4 1 ...

Page 154: ...le 4 5 6 Airflow Blocking Plate 4 5 7 Reset Disk Drive 4 5 8 Controller Card 4 5 9 Control Panel 4 5 10 Fan 4 5 11 Connector Panel 4 5 12 Line Filter and Cable 4 5 13 Terminating Plug 4 5 14 AC Power Cable 4 5 15 Cable Assembly 4 5 16 Adapter Card 4 5 17 Verifying a Repair 3514 Service Information Exchanging FRU Procedures Copyright IBM Corp 1992 1993 4 5 1 ...

Page 155: ... Procedure in topic 4 3 Note If you do not know the location of the failing FRU the character in the third position of the URC that initiated this repair action indicates the slot number 1 through 8 2 Warning Before you proceed use the ESD handling kit IBM part 6428316 or similar To exchange the disk drive begin the Exchange Disk Drive command from the control panel a Using the control panel enter...

Page 156: ... shown below on the new disk drive Note Only disk drives in odd numbered slots 1 3 5 7 have an address jumper PICTURE 227 8 Insert the new disk drive assembly into the 3514 PICTURE 228 9 Attach the following cables a Disk drive data cable 1 b Disk drive power cable 2 PICTURE 229 10 Attach the front EMC shield Note Engage both thumbscrews before you tighten either screw PICTURE 230 11 Restore the c...

Page 157: ...on disk drive n 1 2 3 4 5 6 7 8 Note A return code of DE may indicate an address jumper or cable is not installed correctly e Press the Home key to clear the display and return it to ready status 000 Note Do not attempt to correct new problems at this time Return to the problem recovery procedure that sent you here 13 Install the front cover see Front Cover Removal or Installation Procedure in top...

Page 158: ...osition of the URC that initiated this repair action indicates the slot number 1 through 8 2 Warning Before you proceed use the ESD handling kit IBM part 6428316 or similar To exchange the disk drive logic card begin the Exchange Disk Drive command from the control panel a Using the control panel enter the following sequence where n is the location number of the disk drive logic card being exchang...

Page 159: ...k drive on the ESD protected work surface PICTURE 238 8 Remove the mounting bracket from the disk drive PICTURE 239 9 Use the instructions included in the disk drive logic card FRU to exchange the disk drive logic card Then return to step 10 in this procedure 10 Install the mounting bracket onto the disk drive PICTURE 240 11 Move the address jumper to the same position shown below on the new disk ...

Page 160: ...termine if further action is required go to Control Panel Command Return Code Information in topic 3 4 4 2 9 n x x Return Code x x on disk drive n 1 2 3 4 5 6 7 8 Note A return code of DE may indicate an address jumper or cable is not installed correctly If an address jumper or cable is the cause of the problem correct the problem If an address jumper or cable is not the cause of the problem conti...

Page 161: ...sequence where n is the slot number of the disk drive attached to the broken disk drive data cable FRU 4 2 9 n PICTURE 249 b The control panel displays a disk drive configuration with the slot number of the drive to be exchanged indicated by a solid block Example 1 2 3 _ _ 7 _ Indicates the disk in slot 5 is ready 1 2 3 4 5 6 7 8 to be exchanged Note If an X is displayed in another position and yo...

Page 162: ...isplayed Example 1 2 3 _ 5 _ 7 _ Indicates the disk configuration 1 2 3 4 5 6 7 8 d If the 3514 detects an error during the 4 2 9 n command a return code is displayed To determine if further action is required go to Control Panel Command Return Code Information in topic 3 4 4 2 9 n x x Return Code x x on disk drive n 1 2 3 4 5 6 7 8 Note A return code of DE may indicate an address jumper or cable ...

Page 163: ...re you tighten either screw PICTURE 257 17 Restore the control panel to operating position and tighten screw 1 PICTURE 258 18 Install the front cover see Front Cover Removal or Installation Procedure in topic 4 3 19 Verify that the 3514 is operating correctly See Verifying a Repair in topic 4 5 17 End of procedure 3514 Service Information Disk Drive Data Cable Copyright IBM Corp 1992 1993 4 5 3 3 ...

Page 164: ...ol panel a Using the control panel enter the following sequence where n is the slot number of the disk drive attached to the broken disk drive power cable FRU 4 2 9 n PICTURE 261 b The control panel displays a disk drive configuration with the slot number of the drive to be exchanged indicated by a solid block Example 1 2 3 _ _ 7 _ Indicates the disk in slot 5 is ready 1 2 3 4 5 6 7 8 to be exchan...

Page 165: ...led in the cable retainer clips PICTURE 266 12 Insert the disk drive assembly into the slot from which it was removed PICTURE 267 13 Put the airflow blocking plate into the slot next to the disk drive assembly that was installed PICTURE 268 14 Attach the following cables a Disk drive data cable 1 b Disk drive power cable 2 Note Place the other end of the disk drive data cable in the clip on the ai...

Page 166: ...y and return it to ready status 000 Note Do not attempt to correct new problems at this time Return to the problem recovery procedure that sent you here End of procedure 18 Ensure that the 3514 Power switch is set to the Off position 19 Disconnect the following cables from both disk drives that are attached to the disk drive data cable a Disk drive data cable 1 b Disk drive power cable 2 PICTURE 2...

Page 167: ...Attach the front EMC shield Note Engage both thumbscrews before you tighten either screw PICTURE 279 26 Restore the control panel to operating position and tighten screw 1 PICTURE 280 27 Install the front cover see Front Cover Removal or Installation Procedure in topic 4 3 28 Verify that the 3514 is operating correctly See Verifying a Repair in topic 4 5 17 End of procedure 3514 Service Informatio...

Page 168: ...quick status with the location of the power module to be exchanged indicated by a solid block Example PICTURE 282 Module B is selected Modules A and C are on Modules A and C cannot be turned off without losing availability c If the 3514 detects an error during the 4 3 9 n command a return code is displayed To determine if further action is required go to Control Panel Command Return Code Informati...

Page 169: ...ar the display and return it to ready status 000 9 Attach the rear EMC shield Install and tighten screws 2 Tighten screw 1 PICTURE 286 10 Install the rear cover see Rear Cover Removal or Installation Procedure in topic 4 4 11 Install the front cover see Front Cover Removal or Installation Procedure in topic 4 3 End of procedure 12 Ensure that the 3514 Power switch is set to the Off position 13 Rem...

Page 170: ...hield Install and tighten screws 2 Tighten screw 1 PICTURE 289 18 Install the rear cover see Rear Cover Removal or Installation Procedure in topic 4 4 19 Verify that the 3514 is operating correctly See Verifying a Repair in topic 4 5 17 End of procedure 3514 Service Information Power Module Copyright IBM Corp 1992 1993 4 5 5 3 ...

Page 171: ...nel in the service position PICTURE 290 3 Remove the front EMC shield PICTURE 291 4 Is a disk drive installed in a slot that is not configured Yes No Go to step 7 5 Disconnect the following cables from the disk drive to be exchanged Note If the data cable is attached to another disk drive hold this connector in place with one hand while disconnecting the other connector from the disk drive to be r...

Page 172: ...osition and tighten screw 1 PICTURE 297 11 Install the front cover see Front Cover Removal or Installation Procedure in topic 4 3 Return to the procedure that sent you here 3514 Service Information Airflow Blocking Plate Copyright IBM Corp 1992 1993 4 5 6 2 ...

Page 173: ...isplays a disk drive configuration with the slot number of the drive to be exchanged indicated by a solid block Example 1 2 3 _ _ 7 _ Indicates the disk in slot 5 is ready 1 2 3 4 5 6 7 8 to be exchanged Note If an X is displayed in another position and you are not repairing a double disk drive failure the exchange command may have been issued to the wrong disk drive Verify that the slot number of...

Page 174: ...operation ends without error a quick status of the disk drives is displayed Example 1 2 3 _ 5 _ 7 _ Indicates the disk configuration 1 2 3 4 5 6 7 8 d If the 3514 detects an error during the 4 2 9 n command a return code is displayed To determine if further action is required go to Control Panel Command Return Code Information in topic 3 4 4 2 9 n x x Return Code x x on disk drive n 1 2 3 4 5 6 7 ...

Page 175: ...um battery To avoid possible explosion do not burn exchange or charge the battery Discard the controller card as instructed by local regulations for lithium batteries RSFTC228 Remove the controller card from the 3514 PICTURE 310 8 Install the replacement controller card 9 Connect all four disk drive data cables to the controller card PICTURE 311 10 Attach the front EMC shield Note Engage both thum...

Page 176: ... procedure that sent you to this exchange procedure 15 Verify that the 3514 is operating correctly See Verifying a Repair in topic 4 5 17 End of procedure 3514 Service Information Controller Card Copyright IBM Corp 1992 1993 4 5 8 2 ...

Page 177: ...ip tab one at a time Start at the right side of the control panel and proceed to the left side 7 Remove the control panel from the metal mounting plate PICTURE 318 8 Attach the replacement control panel to the metal mounting plate 9 Attach the control panel shield assembly to the control panel Note Position the clip tabs on the left side of the control panel shield assembly into the holes on the m...

Page 178: ...14 Verify that the 3514 is operating correctly See Verifying a Repair in topic 4 5 17 End of procedure 3514 Service Information Control Panel Copyright IBM Corp 1992 1993 4 5 9 2 ...

Page 179: ...in power cord is connected to a power source RSFTD010 PICTURE 325 6 Disconnect the fan power cable 7 Remove the fan from the connector panel Note Use a screw driver to pry loose the spring clip that holds the failing fan to the connector panel PICTURE 326 8 Attach the replacement fan in the connector panel using the spring clip that was removed from the failing fan Use a screwdriver to attach the ...

Page 180: ...e Rear Cover Removal or Installation Procedure in topic 4 4 14 Verify that the 3514 is operating correctly See Verifying a Repair in topic 4 5 17 End of procedure 3514 Service Information Fan Copyright IBM Corp 1992 1993 4 5 10 2 ...

Page 181: ...es from all disk drives a Disk drive data cable 1 b Disk drive power cable 2 PICTURE 334 8 Remove the controller card Note You do not have to remove the disk drive data cables from the controller card PICTURE 335 9 Warning Note exact location of each disk drive Moving the drives to different locations can result in loss of data and system availability Remove all disk drives and airflow blocking pl...

Page 182: ...cted to a power source RSFTD010 PICTURE 342 17 Remove the two screws securing the top cover Remove the top cover by sliding the cover to the rear of the 3514 PICTURE 343 18 Remove the side covers PICTURE 344 19 Remove the mounting plates as follows a Disconnect the line filter power cord attached to the connector panel from the line filter b Remove the screws holding each mounting plate to the 351...

Page 183: ...Ensure that the adapter cable is to the rear c Firmly seat the connector panel seats into the guide flange on the side of the 3514 frame 26 Attach the connector panel and screws to secure the connector panel to the disk enclosure a Two screws 2 inside the enclosure b Six screws 1 outside the enclosure PICTURE 350 27 Attach the two cable connectors to the enclosure PICTURE 351 28 Connect both fan p...

Page 184: ...all disk drive assemblies and airflow blocking plates into the slots from which they were removed PICTURE 358 39 Install the controller card with attached disk drive data cables PICTURE 359 40 Attach the following cables a Disk drive data cable 1 b Disk drive power cable 2 Note Place the center connector of the disk drive data cable and any power cables into the airflow control plate or on the sec...

Page 185: ...rocedure in topic 4 3 45 Connect the ac power cable to the rear of the 3514 PICTURE 364 46 Verify that the 3514 is operating correctly See Verifying a Repair in topic 4 5 17 End of procedure 3514 Service Information Connector Panel Copyright IBM Corp 1992 1993 4 5 11 5 ...

Page 186: ...ire terminal lug and star washer c Press on the retaining clips that hold the connector panel power cord connector to the mounting plate Then remove the connector from the mounting plate 8 Install the replacement line filter and cable Notes a Ensure that the green ground wire terminal lug is attached to the mounting plate with the star washer under the terminal lug PICTURE 369 b Ensure that the po...

Page 187: ...ear Cover Removal or Installation Procedure in topic 4 4 13 Verify that the 3514 is operating correctly See Verifying a Repair in topic 4 5 17 End of procedure 3514 Service Information Line Filter and Cable Copyright IBM Corp 1992 1993 4 5 12 2 ...

Page 188: ...4 4 2 Remove the terminating plug PICTURE 372 3 Attach the replacement terminating plug PICTURE 373 4 Install the rear cover see Rear Cover Removal or Installation Procedure in topic 4 4 5 Verify that the 3514 is operating correctly See Verifying a Repair in topic 4 5 17 End of procedure 3514 Service Information Terminating Plug Copyright IBM Corp 1992 1993 4 5 13 1 ...

Page 189: ...c power cable from the rear of the 3514 and the electrical outlet PICTURE 374 4 Install the replacement ac power cable to the rear of the 3514 and the electrical outlet 5 Install the rear cover see Rear Cover Removal or Installation Procedure in topic 4 4 6 Verify that the 3514 is operating correctly See Verifying a Repair in topic 4 5 17 End of procedure 3514 Service Information AC Power Cable Co...

Page 190: ...the cable from the adapter 3 At the 3514 turn the two thumbscrews counterclockwise to remove the cable from the back of the 3514 4 At the 3514 connect the new cable to the back of the 3514 by inserting the connector and turning the two thumbscrews clockwise 5 At the system connect the new cable to the adapter by inserting the connector into the adapter socket and turning the two thumbscrews clockw...

Page 191: ...nd install the adapter card 3 Set the 3514 Power switch to the On position 4 Run the 3514 A Array Adapter diagnostics See the 3514 Quick Reference Manual SA21 9613 for information on how to run diagnostics Did the diagnostics run without error Yes No go to Starting Problem Analysis in topic 1 2 End of procedure 3514 Service Information Adapter Card Copyright IBM Corp 1992 1993 4 5 16 1 ...

Page 192: ...orted the error and go to step 25 The third character of the URC contains the slot number 1 8 of the disk drive 8 Did you come to this procedure from a problem recovery procedure in this manual Yes No Go to step 12 9 Set the 3514 Power switch to the On position 10 After 3 minutes the power up sequence should be complete Is 000 or B000 displayed Yes No The exchange procedure was not successful Retu...

Page 193: ...topic 1 2 20 Wait until the display changes This can take up to 30 minutes Is 000 or B000 displayed Yes No Go to Starting Problem Analysis in topic 1 2 21 Note The failure has been corrected but the error must now be cleared using the Exchange Power Module command Using the control panel enter the following sequence where x is the location A B or C of the power module that was exchanged or is repo...

Page 194: ...4 3 End of verifying a repair 25 Set the 3514 Power switch to the On position 26 After 3 minutes the power up sequence should be complete Is 000 B000 or 3514xxxx displayed No Yes Go to step 29 27 Is the code BBA0 displayed Yes No Go to Starting Problem Analysis in topic 1 2 28 Wait until the display changes This can take up to 30 minutes Is 000 B000 or 3514xxxx displayed Yes No Go to Starting Prob...

Page 195: ...played Example 1 2 3 _ 5 _ 7 _ Indicates the disk configuration 1 2 3 4 5 6 7 8 If the 3514 detects an error during the 4 2 9 n command a return code is displayed To determine if further action is required go to Control Panel Command Return Code Information in topic 3 4 4 2 9 n x x Return Code x x on disk drive n 1 2 3 4 5 6 7 8 Note A return code of DE may indicate an address jumper or cable is n...

Page 196: ...ion guide These procedures are for use by IBM service representatives only If these procedures are used by persons other than IBM service representatives IBM cannot verify that the machine has met all safety conditions Subtopics 4 6 1 Getting Ready 4 6 2 Verifying Serial Numbers 4 6 3 Checking the AC Power Cable 4 6 4 Checking the Safety Labels 4 6 5 Checking the Shields or Safety Covers 4 6 6 Che...

Page 197: ... this guide ensure that conditions are safe and that the machine is powered off Subtopics 4 6 1 1 Safety Conditions 4 6 1 2 Safety Education 4 6 1 3 Chemicals 4 6 1 4 Reference Information 3514 Service Information Getting Ready Copyright IBM Corp 1992 1993 4 6 1 1 ...

Page 198: ...ollowing conditions are not safe Electrical In the primary power area a frame is not grounded Mechanical Missing covers Other Leaking capacitors You must determine if the problem should be repaired before you can continue with this inspection 3514 Service Information Safety Conditions Copyright IBM Corp 1992 1993 4 6 1 1 1 ...

Page 199: ...efore you perform the inspection procedures in this guide complete the Electrical Safety Training Course for IBM Customer Engineers 77170 or later 3514 Service Information Safety Education Copyright IBM Corp 1992 1993 4 6 1 2 1 ...

Page 200: ...4 6 1 3 Chemicals Do not use solvents cleaners or other chemicals not approved by IBM 3514 Service Information Chemicals Copyright IBM Corp 1992 1993 4 6 1 3 1 ...

Page 201: ...morandums CEMs Engineering Change Announcements ECAs and Service Aids SAs for this machine type System installation or upgrade instructions that you used to exchange the 3514 Electrical Safety for IBM Customer Engineers S229 8888 3514 Service Information Reference Information Copyright IBM Corp 1992 1993 4 6 1 4 1 ...

Page 202: ...trol panel 1 0 2 PICTURE 380 Example 0 0 0 1 0 6 4 5 The 3514 serial number is 10645 1 2 3 4 5 6 7 8 2 The 3514 serial number is in the following locations Control panel Frame bottom Verify that the serial number matches with the serial number shown in the display PICTURE 381 3 Continue to the next procedure 3514 Service Information Verifying Serial Numbers Copyright IBM Corp 1992 1993 4 6 2 1 ...

Page 203: ...e 3514 PICTURE 382 4 Check the power cable for visible cracks wear or damage 5 Check for 1 0 ohm or less of resistance between the power cable ground terminal and the power supply frame 6 Connect the ac power cable to the power outlet and to the rear of the 3514 7 Continue to the next procedure 3514 Service Information Checking the AC Power Cable Copyright IBM Corp 1992 1993 4 6 3 1 ...

Page 204: ...el at two locations 2 Main power rating on the enclosure of the 3514 3 240 V ac on the cover of the line filter 4 Hazardous Area Trained Service Personnel Only on the rear EMC shield 5 Do Not Open Do Not Service label on each power module 6 PICTURE 383 2 Continue to the next procedure 3514 Service Information Checking the Safety Labels Copyright IBM Corp 1992 1993 4 6 4 1 ...

Page 205: ... fan Front EMC shield Rear EMC shield Line filter cover PICTURE 384 2 Ensure that the front cover is present and that no sharp edges are exposed from broken or bent parts 3 Attach the rear cover 4 Continue to the next procedure 3514 Service Information Checking the Shields or Safety Covers Copyright IBM Corp 1992 1993 4 6 5 1 ...

Page 206: ...to the inside of the connector panel 4 One ground screw that holds each power module to the mounting plate note the ground symbol next to the screw 5 Ground screws on the appliance coupler ac input on the line filter 6 Ground screw and green yellow terminal wire attaching the line filter to the power module mounting plate note the ground symbol next to the screw 7 PICTURE 385 2 Verify that the 351...

Page 207: ... 5 Installing Additional Disk Drive Features Subtopics 5 1 Installing Additional Disk Drive Features 3514 Service Information Chapter 5 Installing Additional Disk Drive Features Copyright IBM Corp 1992 1993 5 0 1 ...

Page 208: ...ide the top cover of the carrying case Note The disk drive that you are installing must have at least the same capacity as the disk drives currently in the 3514 The disk drive must also be able to be formatted to the correct bite size Use the following procedure to upgrade or install additional disk drives 1 Remove the front cover see Front Cover Removal or Installation Procedure in topic 4 3 2 Wa...

Page 209: ...you just installed a disk drive in slot 7 and the next slot available is slot 2 1 3 5 1 2 3 4 5 6 7 8 b If you get an error see Control Panel Command Return Code Information in topic 3 4 for a description of the error Example 3 0 2 9 E 6 This command cannot be performed This drive 1 2 3 4 5 6 7 8 is not present or not in the configuration record c A return code of DE may indicate an address jumper...

Page 210: ...ns are performed by the controller at this time If the disk drive format is not correct the disk drive is formatted to the correct format Vital product data VPD from the disk drives you just installed is added to the 3514 configuration All the disk drives in the 3514 are written with zeros 15 Install the front cover see Front Cover Removal or Installation Procedure in topic 4 3 End of procedure 35...

Page 211: ...6 0 Chapter 6 Parts Listing Subtopics 6 1 How To Use This Parts Listing 6 2 Assemblies 3514 Service Information Chapter 6 Parts Listing Copyright IBM Corp 1992 1993 6 0 1 ...

Page 212: ...dicates that the part has a restricted availability Indenture The indenture is marked by a series of dots located before the parts description The indenture indicates the relationship of a part to the next higher assembly For example Indenture Relationship of Parts No dot Main Assembly One dot Detail parts of a main assembly One dot Subassembly of the main assembly Two dots Detail part of a one do...

Page 213: ...w Block Assemblies 6 2 3 Final Assembly 6 2 2 Subtopics 6 2 1 Assembly 1 Cover Assembly 6 2 2 Assembly 2 Final Assembly 6 2 3 Assembly 3 DASD Airflow Block Assemblies 6 2 4 Assembly 4 Cables 3514 Service Information Assemblies Copyright IBM Corp 1992 1993 6 2 1 ...

Page 214: ...gium French 3 85F7750 1 Overlay Japanese 3 85F7754 1 Overlay Korean 3 85F7757 1 Overlay Chinese ROC 3 85F7769 1 Overlay Chinese PRC 3 85F7772 1 Overlay Norwegian 4 85F7872 1 Front Cover Assembly 5 8265462 2 Clip 6 85F7868 1 Bezel 7 7366312 5 Screw 8 85F7805 1 Nameplate 9 85F7870 1 Left Side Cover Assembly 10 85F7873 1 Rear Cover Assembly 11 85F7853 2 Mounting Brace 12 1624776 2 Screw 13 1624779 2 ...

Page 215: ...1 Control Card Assembly 17 85F7815 1 Control Card Carrier 18 85F7819 1 Control Card Guide 19 92X6809 5 Screw 20 86F0802 1 Shield PICTURE 400 Asm Part Index Number Units Description 2 21 85F7732 1 Connector Panel Assembly 22 1624776 6 Screw 23 85F7862 2 Fan Assembly 24 92X7012 2 Fan Clip 25 85F7875 1 Right Mounting Plate Assembly 26 74F2525 3 Power Module 27 92X6859 3 Screw 28 85F7822 1 Rear EMC Sc...

Page 216: ...03 AR Disk Drive Assembly Model 004 2 86F0921 AR Disk Drive Assembly Model 008 3 17G1910 AR Air Blocking Plate Assembly 4 93X2420 4 Screw DASD 5 73F8994 AR Disk Drive Logic Card Model 001 5 55F5000 AR Disk Drive Logic Card Model 004 5 86F0110 AR Disk Drive Logic Card Model 008 3514 Service Information Assembly 3 DASD Airflow Block Assemblies Copyright IBM Corp 1992 1993 6 2 3 1 ...

Page 217: ...mbly 4 Cables Asm Part Index Number Units Description 4 1 21F9046 1 Cable Assembly 1 5 meters 5 0 feet 2 56F0383 4 Terminating Plug 3514 Service Information Assembly 4 Cables Copyright IBM Corp 1992 1993 6 2 4 1 ...

Page 218: ...rvice Log Machine Type Serial Number Description of Problem Action Taken Service Date Do not record hours or part numbers Representative 3514 Service Information Chapter 7 Service Log Copyright IBM Corp 1992 1993 7 0 1 ...

Page 219: ...of the 3514 serial number 6 2 1 n Start data verifications on the disk drive in slot n PICTURE 406 This command causes data written to the disk drive in slot n to be verified after it is written It should be used when disk drive data cable is being attached to or disconnected from another disk drive The Stop data verifies on the disk drive in slot n 6 2 3 n command should be used when you want to ...

Page 220: ...slot n Notes 1 This command does not run if it would cause a loss of availability 2 The display will indicate the disk drive status of all slots 6 3 9 x Switch on power to the power module in location x PICTURE 415 6 3 0 x Switch off power to the power module in location x PICTURE 416 7 1 D x Set address to x PICTURE 417 This command is used to set the address The address can be 0 through 6 The de...

Page 221: ...lectronics Industries Association equal to 44 45 millimeters 1 75 inches keypad A small keyboard on the control panel mirrored protection A function that protects data by duplicating all disk data in an auxiliary storage pool ASP to another disk unit mirror unit in the same ASP If a disk failure occurs the system keeps running using the mirrored unit of the mirrored pair until the disk unit is rep...

Page 222: ...and cable 4 5 12 power cable see ac power cable 4 5 14 power module 4 5 5 reset disk drive 4 5 7 terminating plug 4 5 13 F fan exchanging 4 5 10 front cover installation procedure 4 3 removal procedure 4 3 H host adapter card exchanging 4 5 16 I i o cable exchanging 4 5 15 installing additional disk drive features 5 0 L line filter and cable exchanging 4 5 12 locations 4 1 M maintenance procedures...

Page 223: ... procedures 4 0 shields safety inspection 4 6 5 T terminating plug 4 5 13 terminating plug exchanging 4 5 13 U unit reference code error log how to display the error log 2 6 what the error log contains 2 6 W working with ESD sensitive parts 4 2 3514 Service Information Index Copyright IBM Corp 1992 1993 INDEX 2 ...

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