IBM Power System POWER7 Series, Common Service Procedures

Page: 75 / 198

You can view manufacturer's VPD stored from the system boot prior to the one in progress now.
To perform this operation, your authority level must be one of the following levels:
v
General
v
Administrator
v
Authorized service provider
To display the VPD, complete the following steps:
1. On the ASMI Welcome pane, specify your user ID and password, and click Log In .
2. In the navigation area, expand System Information > Vital Product Data . A list of field replaceable
units (FRUs) that exist on the system and their descriptions are displayed.
3.
Select a single FRU or multiple FRUs from this list that you would like to view.
4. Click Display Details to display the details for selected FRUs, or click Display all details to display
details for all VPD entries.
Clearing all deconfiguration errors
Use the Advanced System Management Interface (ASMI) to clear error records for all or individual
system hardware resources that include the processor, memory, L2 and L3 cache, I/O hubs, service
processor card, and clock card.
To clear all deconfiguration errors, your authority level must be an authorized service provider.
Notes:
v
Before performing this operation, record error messages or ensure that the error record data is no
longer needed; otherwise, you will lose all error data from the hardware resources.
v
After completion of this procedure, the system must be powered off, and in standby mode, for the
deconfiguration errors to be cleared.
To clear all deconfiguration errors, do the following steps:
1. If the server is not powered off and in standby state, ask the customer to power off the server. When
the server is in standby state (the power on LED on the control panel is flashing slowly), continue
with the next step.
2. On the ASMI Welcome pane, specify your user ID and password, and click Log In .
3.
In the navigation area, expand
System Configuration
and
Hardware Deconfiguration
.
4. Click Clear All Deconfiguration Errors .
5.
In the right pane, select the desired hardware resource from the menu. You can click All hardware
resources or an individual resource.
6. Click Clear errors for selected hardware resource .
7. Power on the server after clearing the deconfiguration errors. This will cause the flexible service
processor (FSP) to retest the hardware as it powers on.
Service functions
Service functions provide enough detail for the service provider to gather information about hardware
problems while under the direction of the next level of support.
This information provides basic information about some of the service functions that are commonly used
by authorized service providers.
Before using this information, you should know how to service this particular hardware model. You must
also know how to safely work with electrical components.
Common service procedures
61