IBM PC 300PL Types 6862, User Manual

Page: 145 / 190

Chapter 7. Getting help, service, and
information
If you need help, service, technical assistance, or just want more information
about IBM products, you will find a wide variety of sources available from
IBM to assist you.
For example, IBM maintains pages on the World Wide Web where you can
get information about IBM products and services, find the latest technical
information, and download device drivers and updates. Some of these
pages are:
http://www.ibm.com
Main IBM home page
http://www.ibm.com/pc
IBM Personal
Computing
http://www.ibm.com/pc/support
IBM Personal
Computing Support
http://www.ibm.com/pc/us/ibmpc
IBM Commercial
Desktop PCs (U.S.)
http://www.ibm.com/pc/us/intellistation
IBM IntelliStation
Workstations (U.S.)
http://www.ibm.com/pc/us/accessories
Options by IBM (U.S.)
http://www.ibm.com/pc/us/netfinity
IBM Netfinity Servers
(U.S.)
You can select a country-specific Web site from these pages.
Help is also available from bulletin boards and online services, as well as by
fax and telephone. This section provides information about these sources.
Services available and telephone numbers listed are subject to change
without notice.
Service support
With the original purchase of an IBM hardware product, you have access to
extensive support coverage. During the IBM hardware product warranty
period, you may call the IBM Personal Computer HelpCenter
(1-800-772-2227 in the U.S.) for hardware product assistance covered under
the terms of the IBM hardware warranty. See “Getting help by telephone”
on page 131 for HelpCenter telephone numbers in other countries.

Copyright IBM Corp. 2000
127