Diagnostics
The diagnostic programs use a full range of diagnostic utilities to determine the
operating condition of the computer’s hardware components.
For a complete list of error codes and messages, see
″
Symptom-to-FRU Index
″
on
page 39.
Diagnostics download
To download the diagnostic programs, do the following:
v
Go to
http://www.ibm.com/
.
v
Select
Support
.
v
Select
Desktop computing
from the
″
Search by Category
″
pull-down menu.
v
Select
NetVista
from the
″
Product Family
″
list.
v
Search for the machine type in the
″
Quick Path
″
box on the left.
v
Select
Diagnostics
from the
″
Downloadable files by Category
″
pull-down menu
or go directly to the link
PC Enhanced Diagnostics diskette
from the
″
Downloadable files by date
″
list. This link will take you to the self-starting
utility download and instructions.
Navigating through the diagnostic programs
Use the cursor movement keys to navigate within the menus.
v
The
Enter
key is used to select a menu item.
v
The
Esc
key is used to back up to the previous menu.
v
For online help select
F1
.
Running diagnostic tests
There are four ways to run the diagnostic tests.
1.
Using the cursor movement keys, highlight
Run Normal Test
or
Run Quick
Test
from the Diagnostics menu and then press
Enter
.
This will automatically run a pre-defined group of tests from each test category.
Run
Normal Test
runs a more extensive set of tests than does
Run Quick Test
and takes longer to execute.
2.
Press
F5
to automatically run all selected tests in all categories. See
″
Test
Selection
″
.
3.
From within a test category, press
Ctrl-Enter
to automatically run only the
selected tests in that category. See
″
Test Selection
″
.
4.
Using the cursor movement keys, highlight a single test within a test category,
then press
Enter
. This will run only that test.
Press
Esc
at any time to stop the testing process.
Test results, (N/A, PASSED, FAILED, ABORTED), are displayed in the field beside
the test description and in the test log. See “Viewing the test log” on page 14.
Test selection
To select one or more tests, use the following procedure.
1.
Open the corresponding test category.
2.
Using the cursor movement keys, highlight the desired test.
3.
Press the space bar.
10
Hardware Maintenance Manual
Summary of Contents for NETVISTA 2251
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