IBM Netfinity 1000-8477 21Y Hardware Maintenance Manual Download

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Netfinity Server HMM

Summary of Contents for Netfinity 1000-8477 21Y

Page 1: ...S00N 4129 01 IBM Netfinity Servers IBM Netfinity 1000 Type 8477 Models 11Y 21Y 31Y 42Y 51Y 52Y 61Y 62Y Hardware Maintenance Manual June 2000 We Want Your Comments Please see page 254...

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Page 3: ...S00N 4129 01 IBM Netfinity Servers IBM Netfinity 1000 Type 8477 Models 11Y 21Y 31Y 42Y 51Y 52Y 61Y 62Y Hardware Maintenance Manual June 2000 We Want Your Comments Please see page 254 IBM...

Page 4: ...formation herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at a...

Page 5: ...iar with IBM Netfinity products Before servicing an IBM product be sure to review Safety information on page 210 Important Safety Information Be sure to read all caution and danger statements in this...

Page 6: ...ligro ante de llevar a cabo cualquier operaci n Online support Use the World Wide Web WWW to download Diagnostic BIOS Flash and Device Driver files File download address is http www ibm com pc us file...

Page 7: ...Locations 59 Symptom to FRU index 162 Undetermined problems 201 Parts listing Netfinity 1000 Type 8477 202 Related service information 209 Safety information 210 Battery notice lithium 215 Battery no...

Page 8: ...vi Netfinity Server HMM...

Page 9: ...utility program 22 Configuration Setup utility program menus 25 System Summary 26 Product Data 26 Devices and I O Ports 26 Start Options 27 Date and Time 27 System Security 28 Setting power on passwor...

Page 10: ...ISA and PCI adapters 63 Installing or removing AGP adapters 66 Adding security options 68 Installing a U bolt and security cable 68 Battery 70 Bottom cover 72 Cabling 74 CD ROM drive 75 Handling a CD...

Page 11: ...h settings 144 Administrator password switch setting 144 Diskette write protect switch setting 146 Ethernet controller operation mode switch setting 148 Updating the server configuration 149 Video por...

Page 12: ...oth For an explanation of these messages refer to the information supplied with that software package A failed system might be part of a shared DASD cluster two or more systems sharing the same extern...

Page 13: ...vice is not recognized by the diagnostics program that device might be defective 7 If blank screen unreadable screen or other unusual response occurs go to Symptom to FRU index on page 162 8 For power...

Page 14: ...be defective 008 Run the Advanced Diagnostics test If necessary refer to Diagnostics If you receive an error go to Symptom to FRU index on page 162 If the test stops and you cannot continue replace th...

Page 15: ...programs run independently of the operating system and must be run either from CD or diskette This method of testing is generally used when other methods are not accessible or have not been successful...

Page 16: ...f the screen Quick mode is the default mode of operation To change the mode to Enhanced select Start Options from the Configuration Setup Utility program menu and follow the prompts on the screen Note...

Page 17: ...ric POST error messages and beep codes POST error messages and beep codes occur during startup when POST finds a problem with the hardware or detects a change in the hardware configuration POST error...

Page 18: ...oth Installing files from option diskettes An optional device or adapter might come with a diskette Diskettes that are included in option packages usually contain files that the system needs for recog...

Page 19: ...n Power on self test POST messages If you receive an error message during the power on self test POST completing the steps outlined in this section might enable you to resolve the problem Note If you...

Page 20: ...Configuration Setup Utility program menu Select Exit Setup if you want to exit from the Configuration Setup Utility program For more information on exiting from the Configuration Setup Utility progra...

Page 21: ...g Save Settings The operating system will not start but the server will automatically restart When the server restarts you will get a POST error message and then the Configuration Setup Utility progra...

Page 22: ...r was detected in SIMM socket Y Replace the SIMM in the socket identified by the last digit of the error code Re run the test If the same error code occurs again replace the system board 2xx 2y A memo...

Page 23: ...Message Failure Found Recommended Actions Test aborted by user User stopped test Restart test IBM Netfinity 1000 Type 8477 15...

Page 24: ...3 5 inch 1 44 MB Hard Disk Drives Number and capacities of hard disk drives vary by model Server supports up to four internal hard disk drives CD ROM Drive Standard IDE Keyboard and Auxiliary Device...

Page 25: ...grated Functions Voltage regulator for microprocessor Two serial ports Two universal serial bus USB ports One parallel port Mouse port Keyboard port Full duplex 10 100 Mbps Ethernet controller 10BASE...

Page 26: ...on Setup utility program on page 22 Configuration Setup utility program menus on page 25 Configuring the Ethernet controller on page 39 Erasing lost or forgotten passwords on page 43 Power supply on p...

Page 27: ...ces refer to the documentation that comes with the devices for specific information about the appropriate jumper and switch settings In general the greater the number and variety of hardware devices a...

Page 28: ...and unplug the server 3 Set jumpers or switches on the server s system board 4 Set jumpers or switches on the device See the device installation instructions 5 Install the device in the server Reserv...

Page 29: ...am configures only the system hardware and interrupt requests The program does not consider the requirements of the operating system or the application programs For these reasons memory address config...

Page 30: ...ty program to view the addresses that are used by your system board functions The best way to resolve memory address conflicts is to change the addresses that are used by the application program or th...

Page 31: ...epending on the configuration changes that occurred the error message that you see might be different from the one shown here If the preceding screen appears select Continue until you reach the Config...

Page 32: ...3 If you have set both an administrator and a power on password you can enter either one However to change any settings in the Configuration Setup Utility program you must enter the administrator pass...

Page 33: ...on changes by viewing and saving the changes or you can make manual changes and then save the settings The following is a quick reference for identifying symbols in the Configuration Setup Utility pro...

Page 34: ...hanges from the applicable menu choices Product Data Select this choice to view the machine type and model the system serial number the system board identifier and the revision level issue date or BIO...

Page 35: ...r the operating system The order in which the system checks the devices is the device startup sequence Note The default startup sequence is 1 CD ROM drive 2 Diskette drive 3 Hard disk drive To set the...

Page 36: ...a power on password is set you must type the password at a prompt that appears as the server starts When you set the power on password you can choose one of three password prompt modes On In password...

Page 37: ...is put the command PAUSEONERROR NO near the top of the CONFIG SYS file or Remove the mouse driver statement from the CONFIG SYS file If you are using Windows NT or Windows 95 do the following When the...

Page 38: ...tes in password prompt Off mode If both a power on and administrator password are set you can type either password at the password prompt that appears as you start the server However if you want to ch...

Page 39: ...for this password Keep a record of the password in a safe place 6 Enter the password again in the appropriate data field 7 In the Password Prompt data field select Off On or Dual Press the Left Arrow...

Page 40: ...ters A Z a z and 0 9 for this password Keep a record of the password in a safe place 6 Enter the password again in the appropriate data field 7 Define the Power On Password Changeable by User field Th...

Page 41: ...hey remain intact even if the battery expires or is removed Attention Administrator Password Users If enhanced security is enabled and you forget or lose the administrator password you must replace th...

Page 42: ...and remove the server cover 3 Locate the switch marked as 7 on the rocker switches section of the system board See Administrator password switch setting on page 144 for the location of the switch Move...

Page 43: ...inistration then press Enter 4 To enable update POST BIOS over the network select Enabled default setting To disable select Disabled You might need to perform a POST BIOS flash update under the follow...

Page 44: ...ssor control Attention The system might not operate properly if these options are configured incorrectly Follow the instructions on the screen carefully Use the Left Arrow or Right Arrow key to select...

Page 45: ...BIOS which supports Plug and Play technology If the required resources are available the BIOS software automatically configures the adapter around the resources already in use by other devices Most a...

Page 46: ...er Management feature The APM BIOS Mode feature is set to Disabled Do not change this default value Using the Automatic Configuration and Power Interface ACPI BIOS Mode When the automatic configuratio...

Page 47: ...server in full duplex mode In this case if you want the network to operate in full duplex mode you must manually override the settings to obtain a full duplex connection To do this your server must ha...

Page 48: ...use the Ethernet controller Notes 1 For information on Ethernet indicators see Controls and indicators on page 82 2 For information on the Ethernet connector see Input output connectors on page 95 and...

Page 49: ...ed but the problem persists try a different cable If you use the integrated Ethernet controller you must use Category 5 cabling See Specifications Ethernet cable on page 54 for additional information...

Page 50: ...e green LED is on it indicates that the Ethernet controller or adapter is connected to a hub or switch and is receiving link pulses If this LED is not on check all connections at the controller or ada...

Page 51: ...all configuration and setup information by moving the jumper designated for CMOS memory This jumper is known as the Clear CMOS Request jumper Attention Administrator Password Users 1 If enhanced secu...

Page 52: ...ot to scrape any system board components or to crush the jumper 1 2 3 1 2 3 1 2 3 3 Power on the server back on for approximately 10 seconds 4 Power off the server 5 Power on the server back on 6 CMOS...

Page 53: ...11 After clearing CMOS memory you must reconfigure the server After reassembling the server see Completing the installation on page 78 use the Configuration Setup Utility program to reset the date and...

Page 54: ...On Off Switch Power Supply connector System Board Power Supply connectors microprocessor s connection Reseat 2 Check the power cord for proper continuity Power Cord 3 Check the power on switch for co...

Page 55: ...SB Standby Voltage 10 12 V 12 V dc 11 3 3 V 3 3 V dc 12 12 V 12 V dc 13 COM Ground 14 PS ON DC Remote Enable 15 COM Ground 16 COM Ground 17 COM Ground 18 5 V 5 V dc 19 5 V 5 V dc 20 5 V 5 V dc IBM Net...

Page 56: ...administration on page 35 for additional information 1 Locate the configuration switches also known as rocker switches on the system board For more information refer to the label inside the server or...

Page 57: ...at you disconnected 9 Power on the server to restart the operating system 10 After changing configuration switch settings you must reconfigure the server After reassembling the server see Completing t...

Page 58: ...can press the F5 key to switch between color and monochrome modes if your monitor permits To change the settings of the displayed items such as Channel A or Channel B follow the directions on the scr...

Page 59: ...transfer rate for Fast SCSI devices Advanced Configuration Options Select this choice to view or change the settings for advanced configuration options These options include enabling support for larg...

Page 60: ...se the format disk program Use the Format Disk program When you are installing software that requires a low level format When you get recurring messages from the diagnostic tests directing you to run...

Page 61: ...tive tracks A message appears on the screen if the defect limit is reached If this happens replace the hard disk 3 To install an operating system after the hard disk is formatted follow the instructio...

Page 62: ...r all devices connected to the cables must be grounded Connect the appropriate type of UTP cable to the repeater If the port on the repeater is a crossover port also called an MDI X port use a UTP cab...

Page 63: ...ed TD TD RD RD Not used Signal Name Signal Name Relative to the device connected to the adapter Table 1 Cabling Specifications for 10BASE T and 100BASE TX Link Segments Characteristic Specification Ca...

Page 64: ...onal information about Ethernet protocols refer to your Ethernet documentation Wake on LAN feature The Wake on LAN feature is built into the Ethernet controller To enable this feature you must install...

Page 65: ...rate Size Depth 445 mm 17 5 in Width 200 mm 7 9 in Height 492 mm 19 4 in Weight Maximum configuration as shipped 17 3 kg 38 lb Standard configuration as shipped 15 kg 33 lb Environment Air temperature...

Page 66: ...utput vary depending on the number and type of optional features installed and the power management optional features in use Acoustical Noise Emission Values Average sound pressure levels At operator...

Page 67: ...ces on page 89 External view on page 92 Front fan on page 93 Input output connectors on page 95 Internal drives on page 98 Internal view on page 124 Memory modules on page 125 Microprocessors on page...

Page 68: ...access the system board more easily 1 Rotate the stabilizer feet in towards the server so that they do not detach due to the weight of the server 2 Place the server on a flat sturdy surface such as a...

Page 69: ...ctions that come with the adapter to determine if it is Plug and Play For more information see ISA Legacy Resources on page 37 Adapter considerations The server has connectors for Accelerated Graphics...

Page 70: ...lot connectors The following illustration shows the expansion slot connectors and other connectors on the riser card Front Fan Connector Disk Fan A Connector Disk Fan B Connector Modem Wakeup Connecto...

Page 71: ...If you need to install an AGP adapter in the dedicated AGP slot connector go to Installing or removing AGP adapters on page 66 Notes 1 See Input output connectors on page 95 for an illustration of th...

Page 72: ...ot cover out of the server c Store the expansion slot cover in a safe place for future use 6 Touch the static protective package that contains the adapter to any unpainted metal surface on the server...

Page 73: ...to locate the Modem Wakeup connector on the riser card 10 If you removed the bottom cover the front fan or the system board replace them See Front fan on page 93 System board on page 138 and Bottom co...

Page 74: ...install only a special AGP graphics adapter in the dedicated AGP slot connector For information on the available AGP adapters go to http www ibm com pc us compat on the World Wide Web Note Read Safet...

Page 75: ...rds A daughterboard is an adapter that can be plugged into another adapter or the system board Because a daughterboard might provide another connector for external devices a second slot is provided in...

Page 76: ...the diskette write protect switch as described in Diskette write protect switch setting on page 146 To erase lost or forgotten passwords you can move the CMOS clear password jumper on the system board...

Page 77: ...not want to install any other internal options replace the server side cover and reconnect all external cables and power cords See Completing the installation on page 78 if you need additional informa...

Page 78: ...Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations Note In the U S please call 1 800 IBM 4333 for in...

Page 79: ...the battery clip b As you slide it under the battery clip press the battery down into the socket 4 Reinstall the server covers and complete the installation see Completing the installation on page 78...

Page 80: ...5 2 Position the server as described in Accessing the system board on page 60 3 Remove the screws from the bottom cover 4 Pivot the end of the bottom cover away from the server frame Note The server b...

Page 81: ...3 Align the holes and insert the two bottom screws 4 If you want to install or remove any other options do so now Otherwise go to Completing the installation on page 78 IBM Netfinity 1000 Type 8477 73...

Page 82: ...or air circulation be sure to maintain the clearances To cable the server 1 Use the following illustration to cable the server For information about Ethernet cables see Specifications Ethernet cable o...

Page 83: ...following conditions exist High temperature High humidity Excessive dust Excessive vibration or sudden shock An inclined surface Direct sunlight Do not insert any object other than a CD into the drive...

Page 84: ...not drop or bend the CD Loading and unloading a CD Note Before you load or unload a CD be sure that you have turned on the server To load and unload a CD in a CD ROM drive 1 Press the Eject Load butt...

Page 85: ...utton insert one end of a large paper clip into the emergency eject hole located above and to the left of the CD ROM drive in use light 2 In some models you might have to remove the front bezel from t...

Page 86: ...e left inside the server 2 Clear any cables that might impede the replacement of the cover 3 Place the server in an upright position and ensure that the stabilizer feet are positioned correctly For mo...

Page 87: ...e server Notches Tab Opening c Insert the bottom cover tab into the tab opening Notches Tab d With one hand align the top so that the cover rests against the server With the other hand press the cover...

Page 88: ...er hand to slide the cover as shown in the following illustration Make sure that the cover is latched into position S o c k e t 7 S o c k e t 7 5 If a cover lock is present go to the back of the serve...

Page 89: ...chine attached to the server and you are not in the United Kingdom reconnect the telephone line to the wall outlet and the server and plug the power cords into properly grounded electrical outlets If...

Page 90: ...t test that occurs when the server is turned on when a single touch of the power switch will not turn off the power If power must be turned off during POST press and hold the power switch for 5 second...

Page 91: ...opped Ethernet Activity Light This light comes on when the Ethernet controller is transmitting data to or receiving data from another system in the network Ethernet Diagnostic LED The server contains...

Page 92: ...Diskette Drive In Use Light This light comes on when the diskette drive is accessed 84 Netfinity Server HMM...

Page 93: ...e than one power cord To remove all electrical current from the server ensure that all power cords are disconnected from the power source 2 Touch the rear of the bare metal frame to dissipate any stat...

Page 94: ...configuration procedures 7 Disconnect all cables attached to the server this includes power cords input output I O cables and any other cables that are connected to the server Notes 1 For more inform...

Page 95: ...at the rear of the server Cover Lock 9 Remove the side cover by pulling out on the cover release tab at the rear of the side cover Then slide the cover toward the front of the server and lift it off 1...

Page 96: ...d the information in this section to connect it to the server The information in this section supplements the instructions that come with the external option Use the instructions that come with the op...

Page 97: ...cable that comes with the server It is good practice not to exceed the following cable length guidelines If you connect one or more UltraSCSI devices to the UltraSCSI adapter do not exceed 1 5 meters...

Page 98: ...n one of the expansion slots Serial ports transfer data asynchronously they can transmit any number of bits at any time with no restriction on the duration of the pauses between characters The serial...

Page 99: ...l Port EPP Extended Parallel Port ECP Table 3 shows the pin number assignments for the parallel port connector The signal names for all three modes are shown SSP and ECP signal names are the same EPP...

Page 100: ...D ROM drive 6 CD ROM eject button 7 CD ROM emergency eject hole 8 Bay 2 9 Bay 3 1 Bay 4 3 5 inch diskette drive The server comes with a diskette drive installed in bay 4 and a CD ROM drive installed i...

Page 101: ...age 85 2 Position the server as described in Accessing the system board on page 60 3 Disconnect the front fan cable from the riser card See the label inside the server for the location of the front fa...

Page 102: ...o the connector on the riser card 8 Replace the bottom cover see Bottom cover on page 72 9 If you want to install or remove any other options do so now Otherwise go to Completing the installation on p...

Page 103: ...led in expansion slots might also provide I O connectors The following illustration shows the I O connectors that come with the server 2 1 Monitor USB 1 Parallel Audio Line In Audio Line Out Ethernet...

Page 104: ...udio signals from an external device such as a CD player or stereo to the server so that the signals can be recorded on the hard disk Audio Line Out This connector is used to send audio signals from t...

Page 105: ...en the amber LED is on it indicates that the Ethernet network is operating at 100 Mbps When this LED is off it indicates that the Ethernet network is operating at 10 Mbps Parallel Connector A signal c...

Page 106: ...front of the server are contained in the upper drive bracket Drive bays 5 and 6 at the rear of the server are contained in the lower drive bracket Note A drive bracket is also known as a drive bay ass...

Page 107: ...nd capacities of the hard disk drives vary by model For information on the supported types of drives and their installation see Drive specifications on page 100 Preinstallation steps all bays on page...

Page 108: ...lled in bay 2 If you are installing a 5 25 inch drive in bay 2 you must first remove the conversion kit 4 Removable media include CD ROMs optical discs diskettes and tapes If you install removable med...

Page 109: ...that come with the server The wider signal cable attaches to the primary IDE connector on the back of the riser card The narrower signal cable attaches to the diskette drive and to the diskette drive...

Page 110: ...or the location of the appropriate connectors Note The following illustration is for reference only Before you install drives be sure to check the orientation of the server riser card for the correct...

Page 111: ...you turn off the power Front Fan Connector Disk Fan A Connector Disk Fan B Connector Modem Wakeup Connector PCI PCI PCI ISA ISA ISA 340 Pin Connector SCSI Hard Disk LED Connector Wake on LAN Connecto...

Page 112: ...ve is the primary device If you install a second IDE device it must be the secondary device You can install one diskette drive only If you plan to attach an internal SCSI drive connect it to one of th...

Page 113: ...l additional SCSI devices you must set a unique ID for each SCSI device that you connect to the integrated SCSI 2 connector This unique ID enables the UltraSCSI adapter to identify the devices and to...

Page 114: ...s in bays 2 3 5 and 6 you must disable the termination for the devices before you install them If you connected external SCSI devices to the server set the termination for the last device on the exter...

Page 115: ...led 3 Drive bays 2 and 3 have a bay panel bezel and static shield installed 4 If you remove a drive that has removable media and you do not intend to install a new drive immediately reinstall the stat...

Page 116: ...Bay 5 6 Bay 6 Note The front drive bay assembly is also known as the upper drive bay assembly Attention The presence of 5 V ac standby power might result in damage to the hardware unless you disconnec...

Page 117: ...rive bay assembly on page 113 Note Read Working with drives in bays 1 through 4 on page 108 Read the documentation that comes with the drive 1 Remove the bay panel bezel for the drive bay where you ar...

Page 118: ...he bay panel 2 If knockouts are present in the drive bay opening twist them with a screwdriver or pliers to remove The following illustration shows the type of knockout in bays 2 and 3 110 Netfinity S...

Page 119: ...shown in the following illustration only two screws are needed to secure the drive within the drive bay 4 Attach the cables to the drive See ISA and PCI adapters on page 62 for an illustration that s...

Page 120: ...M drive and want to connect the drive to the CD ROM audio connector see ISA and PCI adapters on page 62 to locate the CD ROM audio connector on the riser card 7 If you want to install or remove any ot...

Page 121: ...rive being removed has nonremovable media remove the bay panel bezel a Locate the appropriate bay panel bezel in the front of the server b Use the tip of a screwdriver if necessary to release the plas...

Page 122: ...e screws that hold the drive and slide it out the front of the server 4 If you are not installing another drive replace the bay panel bezel 5 If you want to install or remove any other options do so n...

Page 123: ...h drives in bays 1 through 4 on page 108 Read the documentation that comes with the drive 1 With the front of the drive bay assembly facing you remove the metal shield for the drive bay you want to us...

Page 124: ...ert the drive into the desired unoccupied drive bay Insert and tighten the screws that hold it in place The following illustration shows a hard disk drive being installed in bay 2 116 Netfinity Server...

Page 125: ...talled a drive with removable media you must remove the bay panel bezel If you have installed a drive with nonremovable media you must install a bay panel if it was not already installed To remove a b...

Page 126: ...riate bay panel in the front of the server b Use the tip of a screwdriver if necessary to release the plastic tabs that hold the bay panel at the front of the server c Remove the bay panel d Continue...

Page 127: ...nstalled a CD ROM drive and want to connect the drive to the CD ROM audio connector see ISA and PCI adapters on page 62 to locate the CD ROM audio connector on the riser card d Go to Installing a driv...

Page 128: ...rive The following illustration identifies the server bays 1 Bay 1 2 Bay 2 3 Bay 3 4 Bay 4 5 Bay 5 6 Bay 6 The drives in bays 5 and 6 must have nonremovable media In some models the server comes with...

Page 129: ...ay assembly past the cover lock and out 2 If there is a hard disk drive in bay 6 disconnect the cable from the drive in that bay If there is a drive in bay 5 disconnect its cable 3 If you are removing...

Page 130: ...ive in bay 6 turn the drive upside down before you slide it into the bay This ensures that the drive connector will align with and attach properly to the cable connector If the server comes with a dri...

Page 131: ...rew that you removed in step 1 on page 121 7 Attach the cables to the drive as shown in the following illustration 8 If you want to install or remove any other options do so now Otherwise go to Comple...

Page 132: ...the side panel removed Note The following illustration is for reference only 1 Drive bay assembly for bays 1 through 4 2 System board 3 Riser card 4 Adapter 5 Expansion slots 6 Drive bay assembly for...

Page 133: ...illustration on page 141 DIMM 0 DIMM 1 DIMM 2 The memory modules that the server uses are dual inline memory modules DIMMs The DIMMs that come with the server are unbuffered synchronous dynamic rando...

Page 134: ...Ms that the server supports go to the following World Wide Web address http www ibm com pc us compat Memory configuration When you are adding or removing memory install the DIMMs with greater memory c...

Page 135: ...tor 2 Each memory connector contains two keys dividers which are used to assure that a memory module can be installed only in the correct position 3 A retaining clip at each end of the connector locks...

Page 136: ...r until the retaining clips close and snugly fit around both ends of the DIMM Notches Note Adding or removing DIMMs changes the configuration information in the server When you restart the server the...

Page 137: ...act your IBM reseller or IBM marketing representative If you do upgrade the microprocessor use the instructions that come with the upgrade along with the instructions in Installing or replacing microp...

Page 138: ...for the appropriate World Wide Web addresses and bulletin board telephone numbers For a list of supported operating systems see http www ibm com netfinity on the World Wide Web Read Accessing the syst...

Page 139: ...system board illustration See System board illustration on page 141 For information about the appropriate switch settings see Microprocessor speed switches settings on page 152 or see the label inside...

Page 140: ...ssor in a static protective package e Go to step 3 to install the replacement microprocessor 3 Touch the static protective package that contains the new microprocessor to any unpainted metal surface i...

Page 141: ...iner tabs see the illustration in step 2b on page 131 5 Align the new microprocessor with the microprocessor connector on the system board and slide it into the guides Press the microprocessor down un...

Page 142: ...rogram Note If you have not already done so go to http www ibm com pc support on the World Wide Web and download the appropriate flash update program Review the applicable README files and use this in...

Page 143: ...all important data before you make changes to hard disk drives Have a small flat blade screwdriver available Attention To allow for air circulation be sure to maintain the following minimum clearance...

Page 144: ...Caution Use safe lifting practices when lifting the machine k32 kg 70 5 lbs k55 kg 121 2 lbs 136 Netfinity Server HMM...

Page 145: ...eet a quarter turn away from the server Then carefully position the server on its feet When you need to access the inside of the server to install options you might find it easier to place the server...

Page 146: ...ter you might have to remove the system board To remove the system board 1 Remove the server side cover see Disconnecting cables and removing the side cover on page 85 2 Position the server as describ...

Page 147: ...Align the system board rails with the tracks on the chassis and slide the board in until it is approximately 6 mm 0 25 in from the riser card edge connector 3 Rotate the latch handle counterclockwise...

Page 148: ...ere Alignment Mark System Board Tab Hole Note You cannot see the connection with a full sized adapter in place To make sure that the system board is fully seated lock the tab on the underside of the s...

Page 149: ...in the server or if you must set jumpers and switches you will need to know the layout of the system board The following illustration shows the layout of the system board in the server The numbered po...

Page 150: ...ch 8 Diskette write protect 3 Microprocessor 4 DIMM Connector 0 5 DIMM Connector 1 6 DIMM Connector 2 7 Clear CMOS Request jumper J9 8 AGP slot connector for optional AGP adapter 142 Netfinity Server...

Page 151: ...A down level BIOS may cause false error and unnecessary replacement of the system board 2 The processor and memory modules are separate FRUs Remove them from the old system board and install them on t...

Page 152: ...screwdriver to set the switch Attention The following illustration is for reference only Before you change the settings for switch 7 be sure that you check the orientation of your server system board...

Page 153: ...onfigure the server For more information see Configuration Setup utility program menus on page 25 Note For more information on enhanced security see Using the Enhanced Security features on page 33 IBM...

Page 154: ...ette operation or for read only diskette operation set switch 8 as shown in the following illustration It might be helpful to use the end of a small screwdriver to set the switch Attention The followi...

Page 155: ...ecify who has access to the diskettes in your server use the Configuration Setup Utility program Follow the instructions in Restricting access to IDE devices and diskette drives on page 34 IBM Netfini...

Page 156: ...illustration is for reference only Before you change the settings for switch 6 be sure that you check the orientation of your server system board to correctly identify the switch number locations If y...

Page 157: ...er or manually by you When the server automatically configures an option it uses system programs However you must save the new settings through the Configuration Setup Utility program If the system pr...

Page 158: ...ou must allocate system resources to support it see ISA Legacy Resources on page 37 6 Make a record of all customized settings before you make any changes 7 For more information handling resource conf...

Page 159: ...e video port connector Table 7 Video Port Connector Pin Number Assignments Pin Signal 1 Red 2 Green or monochrome 3 Blue 4 Not connected 5 Ground 6 Red ground 7 Green ground or monochrome ground 8 Blu...

Page 160: ...al information 1 Locate the configuration switches also known as rocker switches on the system board For more information refer to the label inside the server or see System board illustration on page...

Page 161: ...en the microprocessor clock and the front side bus clock Therefore two different speed microprocessors each with a different FSB speed might use the same switch settings 400 MHz microprocessor with 66...

Page 162: ...Off Off Off Switch 4 Off Off Off Off Off On On On On Off Switch 3 On On On On Off Off Off Off Off On Switch 2 On On Off Off On On On Off Off On Switch 1 On Off On Off On On Off On Off On Table 8 Page...

Page 163: ...Off Off Off Off Off Off Off Off Off Off On On On Off Off On Table 8 Page 2 of 2 Microprocessor switch settings Switch positions 650 100 700 100 IBM Netfinity 1000 Type 8477 155...

Page 164: ...to the primary diskette drive and run the flash program Follow the instructions in the program 4 After changing configuration switch settings you must reconfigure the server After reassembling the ser...

Page 165: ...ng device The server provides two 6 pin port connectors 6 4 2 1 3 5 Table 9 shows the pin number assignments for the keyboard and auxiliary device port connectors Table 9 Keyboard and Auxiliary Device...

Page 166: ...Internal SCSI connector A 4 drop 68 pin 16 bit cable is installed in the server This cable is connected to the internal connector for the 16 bit UltraSCSI adapter You can use this cable to install ad...

Page 167: ...Data 5 12 Ground 46 Data 6 13 Ground 47 Data 7 14 Ground 48 Data P0 15 Ground 49 Reserved 16 Ground 50 PRSN 17 Terminal power 51 Terminal power 18 Terminal power 52 Terminal power 19 Reserved 53 Rese...

Page 168: ...B connector into multiple attachment points A hub has multiple ports where peripherals can be attached USB provides 12 megabits per second Mbps bandwidth with a maximum of 63 peripherals and a maximum...

Page 169: ...t be Category 5 or higher to meet various standards including electromagnetic compatibility See Configuring the Ethernet controller on page 39 for additional information about the Ethernet controller...

Page 170: ...omputer XX used in place of the last 2 digits can be any number or letter No beep symptoms No Beep Symptom FRU Action No Beeps occur after successfully completing POST The Power On Status is disabled...

Page 171: ...d 2 System Board One Beep POST completed successfully or an incorrect password was entered 1 N A Two Short Beeps POST encountered an error 1 Run Diagnostics Three Short Beeps 1 Memory Module 2 Micropr...

Page 172: ...Beep Symptom FRU Action Two Long and Two Short Beeps Video adapter not supported 1 Video adapter 164 Netfinity Server HMM...

Page 173: ...nfiguration mismatch 1 Run Setup and verify Configuration 2 Had a device been added removed changed location If not suspect that device 3 Power on external devices first then power on computer 4 CMOS...

Page 174: ...ID are disabled in Configuration Setup An RFID Antenna should not be installed 186 1 System Board 187 1 Clear Administration password 2 System Board 18X not listed above 1 C2 Security 190 Chassis intr...

Page 175: ...rocessor 3 System Board 11XX Serial port error 1 Serial Cable 2 Serial Device 3 System Board 1762 Hard disk drive configuration error 1 Run Configuration 1780 Disk Drive 0 1781 Disk Drive 1 1782 Disk...

Page 176: ...emory Modules 4 Video Adapter if installed 5 System Board 5962 An IDE device other than hard drive configuration error 1 Run Configuration 2 CD ROM Drive 3 CD ROM Adapter 4 ZIP or other ATAPI device 5...

Page 177: ...tup error 1 Run Setup 2 Flash the system 3 Boot block 4 System board 000 034 XXX BIOS Buffer Allocation failure 1 Reboot the system 2 Flash the system 3 Run memory test 4 System board 000 035 XXX BIOS...

Page 178: ...000 250 XXX BIOS APM failure 1 Flash the system 2 System board 000 270 XXX BIOS ACPI failure 1 Flash the system 2 System board 001 000 XXX System Test Passed 1 No action 001 00X XXX System Error 1 Sys...

Page 179: ...tem test halt error threshold exceeded 1 Press F3 to review the log file See Viewing the test log on page 14 2 Re start the test to reset the log file 001 197 XXX System test warning 1 Make sure compo...

Page 180: ...evice on IRQ7 2 System board 001 275 XXX System IRQ8 failure 1 Device on IRQ8 2 System board 001 276 XXX System IRQ9 failure 1 Device on IRQ9 2 System board 001 277 XXX System IRQ10 failure 1 Device o...

Page 181: ...Ram 2 Video card if installed 3 System board 005 024 XXX Video Addressing test failure 1 Video card if installed 2 System board 005 025 XXX Video Checksum Value error 1 Video card if installed 2 Syst...

Page 182: ...cted 2 Flash the system and re test 3 Go to Undetermined problems on page 201 005 199 XXX Video test failed cause unknown 1 Go to Undetermined problems on page 201 2 Flash the system and re test 3 Rep...

Page 183: ...test 3 Replace component under function test 006 25X XXX Diskette interface Error 1 Diskette drive Cable 2 Diskette drive 3 System board 011 000 XXX Serial port Interface Test Passed 1 No action 011...

Page 184: ...nt is called out make sure it is enabled and or connected 2 Flash the system and re test 3 Go to Undetermined problems on page 201 011 199 XXX Serial port test failed cause unknown 1 Go to Undetermine...

Page 185: ...test warning 1 Make sure component that is called out is enabled and or connected 2 Re run test 3 Component that is called out in warning statement 4 Component under test 014 198 XXX Parallel port tes...

Page 186: ...Register error 1 System board 015 040 XXX USB port IRQ failure 1 Run setup and check for conflicts 2 Flash the system 3 System board 015 195 XXX USB port Test aborted by user 1 Information 2 Re start...

Page 187: ...7 XXX PCI Card test warning 1 Make sure component that is called out is enabled and or connected 2 Re run test 3 Component that is called out in warning statement 4 Component under test 018 198 XXX PC...

Page 188: ...o to Undetermined problems on page 201 020 199 XXX PCI test failed cause unknown 1 Go to Undetermined problems on page 201 2 Flash the system and re test 3 Replace component under function test 020 26...

Page 189: ...199 XXX IDE interface test failed cause unknown 1 Go to Undetermined problems on page 201 2 Flash the system and re test 3 Replace component under function test 030 000 XXX SCSI interface Test Passed...

Page 190: ...onnected 2 Flash the system and re test 3 Go to Undetermined problems on page 201 030 199 XXX SCSI interface test failed cause unknown 1 Go to Undetermined problems on page 201 2 Flash the system and...

Page 191: ...e 201 2 Flash the system and re test 3 Replace component under function test 071 000 XXX Audio port Interface Test Passed 1 No action 071 00X XXX 071 01X XXX 071 02X XXX Audio port error 1 Run Setup 2...

Page 192: ...der function test 071 25X XXX Audio port failure 1 Speakers 2 Audio card if installed 3 System board 080 000 XXX Game Port interface Test Passed 1 No action 080 XXX XXX Game Port interface Error 1 Rem...

Page 193: ...Mouse Port interface Device controller failure 1 Mouse 2 System board 086 035 XXX Mouse Port interface Reset 1 Mouse 2 System board 086 040 XXX Mouse Port interface IRQ failure 1 Run Setup 2 Mouse 3 S...

Page 194: ...2 Re start the test if need to 089 196 XXX Microprocessor test halt error threshold exceeded 1 Press F3 to review the log file See Viewing the test log on page 14 2 Re start the test to reset the log...

Page 195: ...mponent under test 170 198 XXX Voltage Sensor s test aborted 1 If a component is called out make sure it is enabled and or connected 2 Flash the system and re test 3 Go to Undetermined problems on pag...

Page 196: ...etermined problems on page 201 175 199 XXX Thermal Sensor s test failed cause unknown 1 Go to Undetermined problems on page 201 2 Flash the system and re test 3 Replace component under function test 1...

Page 197: ...Hard Disk Drive IDE error 1 Hard Disk Drive Cable 2 Check power supply voltages 3 Hard Disk drive IDE 4 System board 217 28X XXX 217 29X XXX Hard Disk Drive SCSI error 1 Hard Disk Drive Cable 2 Check...

Page 198: ...tick and re test the system 305 000 XXX Monitor DDC Test Passed 1 No action 305 250 XXX Monitor DDC self test failure 1 Run Setup to enable DDC 2 Cable 3 Monitor 4 Video card 5 System board 415 000 XX...

Page 199: ...mon error messages are RPL ROM ERR 1 5 The integrated Ethernet failed the loopback test RPL ROM ERR 1 7 The media test failed Error 105 indicates that a power on diagnostic test performed by the Ether...

Page 200: ...back test A power on diagnostic test performed by the Ethernet module did not execute correctly Action Replace the system board RPL ROM ERR 106 The integrated Ethernet controller is configured for Plu...

Page 201: ...No client or server Internet protocol IP address M43 No boot startup file name M44 Cannot ARP redirected BOOTP server M6f System is locked Press Ctrl Alt Del to restart M90 Cannot initialize controlle...

Page 202: ...ss the CD ROM drive 1 CD ROM 2 CD ROM Cable Diskette drive in use light stays on or the system bypasses the diskette drive 1 Verify that the diskette drive is enabled in the Configuration Setup Utilit...

Page 203: ...e Configuration Setup Utility program Screen flickers Attention Using a resolution or refresh rate that is not supported by the monitor might damage it 1 Set monitor to highest noninterlaced refresh r...

Page 204: ...instructions to test the option 2 An external option must be powered on prior to powering on the system 1 Check all cable connections 2 For SCSI options check for proper termination 3 Option Device Th...

Page 205: ...peater Card The Ethernet Controller cannot connect to the network 1 Run Diagnostics 2 Check Cables 3 System Board The Configuration Setup Utility program reports the Ethernet controller interrupt Util...

Page 206: ...r 10 Mbps or 100 Mbps The Ethernet Activity light does not come on 1 Make sure the network device drivers are loaded 2 Check all connections 3 Try sending data from this workstation 4 Use another Ethe...

Page 207: ...he Ethernet adapter 2 Make sure that the PCI system BIOS is current 3 Reseat the adapter 4 System Board The Ethernet controller or adapter stopped working without apparent cause 1 Reseat the adapter 2...

Page 208: ...controller An improper SCSI configuration or SCSI termination jumper setting Duplicate SCSI IDs in the same SCSI chain A missing or improperly installed SCSI terminator A defective SCSI terminator An...

Page 209: ...time until you find the failure power on the computer and reconfigure each time Any external devices Surge suppressor device on the computer Modem printer mouse or non IBM devices Each adapter Drives...

Page 210: ...Parts listing Netfinity 1000 Type 8477 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 202 Netfinity Server HMM...

Page 211: ...62Y Optional 36L8649 7 1 44 MB Diskette Drive Optional Models 11Y 21Y 31Y 42Y 51Y 52Y 61Y 62Y 75H9550 Diskette Drive Cable Models 11Y 21Y 31Y 42Y 51Y 52Y 61Y 62Y 76H7340 8 Miscellaneous Blank Bezels...

Page 212: ...2Y 03K9623 24 3 5 Inch Hard Disk Drive Bracket Models 11Y 21Y 31Y 42Y 51Y 52Y 61Y 62Y 03K9608 25 I O Clamp Models 11Y 21Y 31Y 42Y 51Y 52Y 61Y 62Y 03K9604 26 Power Supply 330 Watt Models 11Y 21Y 31Y 42...

Page 213: ...Models 11Y 21Y 31Y 42Y 51Y 52Y 61Y 62Y 02K2766 SCSI Card Models 11Y 21Y 31Y 42Y 51Y 52Y 61Y 62Y 10L7095 SCSI Cable Models 11Y 21Y 31Y 01K1467 SCSI LED Cable Models 11Y 21Y 31Y 76H7344 Speaker Assembly...

Page 214: ...n ID 058 37L0815 02K0863 German 37L0826 02K0878 Greek 37L0827 02K0879 Hebrew 37L0828 02K0880 Hungarian 37L0829 02K0881 Icelandic 37L0830 02K0882 Italian 37L0831 02K0883 Japan 37L0847 02K0899 Korea 37L...

Page 215: ...Thailand 37L0850 02K0902 Turkish ID 179 37L0842 02K0894 Turkish ID 440 37L0843 02K0895 UK English 37L0844 02K0896 US English 37L0814 02K0861 UK English ISO Compliant 37L0846 02K0898 Yugoslavia Lithua...

Page 216: ...Germany 1339520 Hungary 1339520 Israel 14F0087 Italy 14F0069 Latvia 1339520 Netherlands 1339520 Norway 1339520 Poland 1339520 Portugal 1339520 Serbia 1339520 Slovakia 1339520 South Africa 14F0015 Spa...

Page 217: ...upplement and the PS 2 Hardware Maintenance Manual part number 83G8990 form number S52G 9971 02 Safety information 210 General safety 210 Electrical safety 211 Safety inspection guide 212 Handling ele...

Page 218: ...ustomer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from walk...

Page 219: ...switch or electrical outlet If an electrical accident occurs you can then operate the switch or unplug the power cord quickly Do not work alone under hazardous conditions or near equipment that has h...

Page 220: ...lective surface of a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage Do not service the following parts with the power on when they are remov...

Page 221: ...the power cord for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The powe...

Page 222: ...the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work su...

Page 223: ...a 100 C 212 F n o a incinere ou ponha o conte do da respectiva c lula em contacto com a gua nem remova o respectivo conector polarizado Destrua a pilha de acordo com as normas ou regulamenta es locai...

Page 224: ...t lteni polariz lt csatlakoz j b l elt vol tani sz tszedni 100 C 212 F feletti h m rs kletre felhev teni el getni vagy az elem cell j nak tartalm t nedvess g hat s nak kitenni Az elem megsemmis t s ne...

Page 225: ...predpisov a pravidiel Pou ite iba v robcom odpor an bat riu Pou itie nevhodnej bat rie m e zapr ini vznietenie alebo v buch bat rie La bateria de repuesto es una bateria de litio y puede provocar inc...

Page 226: ...argez pas ne les exposez ni au feu ni l eau Ne les mettez pas en court circuit Pour les mettre au rebut conformez vous la r glementation en vigueur Lorsque vous remplacez la pile de sauvegarde ou cell...

Page 227: ...la batteria di supporto utilizzare soltanto i tipi inseriti nell appropriato Catalogo parti L impiego di una batteria non adatta potrebbe determinare l incendio o l esplosione della batteria stessa Ni...

Page 228: ...tials Electrical current from power telephone and communications cables is hazardous To avoid shock hazard connect and disconnect cables as described following when installing moving or opening covers...

Page 229: ...ordinances or regulations Caution When a CD ROM drive is installed note the following Use of controls or adjustments or performance of procedures other than those specified herein might result in haza...

Page 230: ...from the server ensure that all power cords are disconnected from the power source Caution When the power cord bracket option is installed on the power cord the server must be plugged to a power sour...

Page 231: ...d communication cables can be hazardous To avoid personal injury or equipment damage disconnect the attached power cords telecommunications systems networks and modems before you open the server cover...

Page 232: ...hoque ao tocar duas superf cies com potenciais el tricos diferentes A corrente el trica proveniente de cabos de alimenta o de telefone e de comunica o perigosa Para evitar choques el tricos conecte e...

Page 233: ...idado Quando uma unidade de CD ROM estiver instalada observe o seguinte A utiliza o de controles ou ajustes ou a execu o de procedimentos diferentes daqueles especificados nesta publica o pode resulta...

Page 234: ...rvidor assegure que todos os cabos de alimenta o estejam desconectados da fonte de energia cuidado Quando o suporte do cabo de alimenta o estiver instalado no cabo de alimenta o o servidor deve estar...

Page 235: ...cabos de alimenta o de telefone e de comunica o perigosa Para evitar ferimentos pessoais ou danos aos equipamentos desconecte os cabos de alimenta o sistemas de telecomunica o redes e modems antes de...

Page 236: ...228 Netfinity Server HMM...

Page 237: ...Related service information 229...

Page 238: ...230 Netfinity Server HMM...

Page 239: ...Related service information 231...

Page 240: ...232 Netfinity Server HMM...

Page 241: ...ans les c bles de communication ou les cordons t l phoniques et d alimentation peut tre dangereux Pour viter tout risque de choc lectrique lorsque vous installez ou que vous d placez le pr sent produi...

Page 242: ...z vous la r glementation en vigueur attention Si une unit de CD ROM est install e prenez connaissance des informations suivantes Pour viter tout risque d exposition au rayon laser respectez les consig...

Page 243: ...isoler totalement le serveur du r seau lectrique d branchez tous les cordons d alimentation des socle de prise de courant attention Lorsqu une patte de fixation du cordon d alimentation est install e...

Page 244: ...les de communication et les cordons t l phoniques et d alimentation peut tre dangereux Pour votre s curit et celle de l quipement avant de retirer les carters du serveur mettez celui ci hors tension e...

Page 245: ...unterschiedlichem elektrischem Potential zu vermeiden Elektrische Spannungen von Netz Telefon und Daten bertragungsleitungen sind gef hrlich Um einen Stromschlag zu vermeiden nur nach den Anweisungen...

Page 246: ...ufwerk installiert ist beachten Sie folgendes Steuer und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen Andernfalls kann gef hrliche Laserstrahlun...

Page 247: ...ung des Servers auszuschalten mu sicherestellt werden da alle Netzkabel aus den Netzsteckdosen herausgezogen wurdn achtung Wenn am Netzkabel eine Kabelhalterung angebracht ist u der Server an eine lei...

Page 248: ...k nnen gef hrliche elektrische Spannungen anliegen Um eine Gef hrdung des Benutzers oder Besch digung des Ger ts zu vermeiden ist der Server auszuschalten Die Verbindung zu den angeschlossenen Netzkab...

Page 249: ...anti dal contatto con due superfici a diverso potenziale elettrico La corrente elettrica circolante nei cavi di alimentazione del telefono e di segnale pericolosa Per evitare scosse elettriche collega...

Page 250: ...del 5 2 97 e successive disposizioni nazionali e locali ATTENZIONE Quando installata un unit CD ROM notare quanto segue L utilizzo di controlli regolazioni o l esecuzione di procedure non descritti ne...

Page 251: ...ca del servente assicurarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione ATTENZIONE Quando sul cavo di alimentazione installata l opzione di sostegno del cavo il...

Page 252: ...ione del telefono e di segnale pericolosa Per evitare situazioni pericolose per le persone o danneggiamenti all apparecchiatura scollegare i cavi di alimentazione i sistemi di telecomunicazioni le ret...

Page 253: ...Related service information 245...

Page 254: ...246 Netfinity Server HMM...

Page 255: ...Related service information 247...

Page 256: ...ficies con distinto potencial el ctrico La corriente el ctrica de los cables de comunicaciones tel fono y alimentaci n puede resultar peligrosa Para evitar una posible descarga siga las indicaciones d...

Page 257: ...auci n Cuando instale una unidad de CD ROM tenga en cuenta la siguiente informaci n Si se llevan a cabo controles o ajustes o se utilizan m todos que no se atengan a lo aqu especificado se puede produ...

Page 258: ...trica del servidor aseg rese de desconectar todos los cables de alimentaci n del suministro de alimentaci n percauci n Cuando la opci n de soporte del cable de alimentaci n est insalada en el cable de...

Page 259: ...nte el ctrica de los cables de comunicaciones de tel fono y de alimentaci n puede resultar peligrosa Para evitar posibles lesiones o da os del aparato desconecte los cables de alimentaci n los sistema...

Page 260: ...ducts When a CD ROM drive is installed note the following CAUTION Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation expo...

Page 261: ...iretamente por meio de instrumentos ticos e evite exposi o direta com o feixe de luz Rayonnement laser si carter ouvert vitez de fixer le faisceau de le regarder directement avec des instruments optiq...

Page 262: ...ey complete it and then fax it to IBM HMM Survey at 919 543 8167 USA Name Phone Number 1 Do you like this manual Yes No 2 What would you like to see added changed or deleted in this manual 3 What is y...

Page 263: ...ostics CD Version Type and version level Hardware configuration Print print screen configuration currently in use BIOS level Operating system software Type and version level Important To eliminate con...

Page 264: ...8 7080 IBM Warranty Parts Claims Center Number Information 919 517 0001 Bulletin Board Service IBM 800 426 8322 Customer Education Business Unit 800 999 0052 Customized Operational Services 800 237 48...

Page 265: ...PartnerLine 800 263 2769 Parts Orders Exchange or Emergency 416 443 5808 Fax Parts Regular Orders Exchange 416 443 5755 Parts Orders Inquiries 514 938 3022 PC Co Bulletin Board Montreal 905 316 4255 P...

Page 266: ...Corporation in the United States or other countries or both MMX and Pentium are trademarks or registered trademarks of Intel Corporation in the United States and other countries Microsoft Windows and...

Page 267: ......

Page 268: ...IBM Part Number 09N1594 Printed in U S A S N 4129 1...

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