IBM LTO, User Manual

Page: 41 / 70

Displayed error
message Causes Recovery actions
Drive offline The drive was taken offline
because of the following:
v
User took drive offline
using front-panel controls
v
Host computer took drive
offline
v
Drive failed power-on test
v
Drive failed serial
communication with
autoloader
v
Drive failed to load or
unload tape
Turn the autoloader off and then on. Ensure that the drive
is correctly installed and online. Put drive back online
from the front panel. Check the error log from the front
panel or remote management card.
Drive online pending Drive is turned on but has
outdated firmware. Download new drive firmware. See “Firmware revisions”
on page 22.
Drive needs cleaning Drive needs cleaning. Clean the drive. See “Cleaning a drive” on page 17.
Drive critical error Critical error occurred on the
drive. Check the drive error logs. See “Accessing error log files”
on page 37.
Firmware update
needed Autoloader component has
incompatible firmware with
the rest of the autoloader. Download new loader firmware. See “Firmware revisions”
on page 22.
Incompatible magazine The magazine is
incompatible with the drive
type. Use the correct magazine for the autoloader drive.
Fan failure Fan has failed. Turn the autoloader off and then on.
Magazine missing Autoloader could not detect
the magazine. Ensure that the magazine is present and correctly installed.
Door open Front door is open. Close the door.
Remote management
card not present Autoloader could not detect
the remote management
card. Check that the remote management card is correctly
installed.
Front panel not present Autoloader could not detect
the front panel display. Turn the autoloader off and then on.
Remote management
card failed Remote management card
failed power-up test. Check that the remote management card is correctly
installed.
Front panel failed Front panel display failed on
power-up test. Turn the autoloader off and then on.
Date and time not set The date and time are not set
on the front panel. Set the date and time. See “Setting the date and time” on
page 10.
Hard (unrecoverable) errors
Note: The hard error codes are described on the front panel and in this appendix.
When a hard error occurs, the front panel will display Hard Error and the LED bar
will flash amber. The front panel will automatically display information about the
error, shown in the following illustrations. You cannot operate the autoloader until
this error is resolved.
Chapter 5. Error messages, troubleshooting, and problem solving
33