background image

Index

 

System

 

(IntelliStation

 

Z

 

Pro,

 

Type

 

6221,

 

Models

 

10X

 

1PU

 

22X

 

29X

 

B2G

 

B9G

 

2PU

 

33X

 

36X

 

37X

 

38X

 

3PU

 

40X

 

42X

 

46X

 

47X

 

48X

 

49X

 

52X

 

53X

 

56X

 

57X

 

58X

 

59X

 

5PU

 

67X

 

68X

 

69X

 

91X

 

92X

 

A0G

 

C3G

 

C6G

 

C7G

 

C8G

 

D0G

 

D2G

 

D6G

 

D7G

 

D8G

 

D9G

 

E2X

 

E3X

 

E6X

 

E7X

 

E9X

 

E8X

 

F7X

 

F9X)

 

FRU

 

FRU/CRU

 

19

 

Retention

 

module,

 

533

 

FSB

 

(all

 

models)

 

71P8107

 

FRU

 

20

 

System

 

board

 

(all

 

models)

 

59P2607

 

FRU

 

21

 

Adapter

 

retainer

 

(all

 

models)

 

59P4790

 

FRU

 

22

 

Power

 

supply,

 

425

 

watt

 

(all

 

models)

 

49P2042

 

FRU

 

Bezel

 

kit

 

(all

 

models)

 

00N7082

 

FRU

 

Bezel

 

release

 

latch

 

(all

 

models)

 

59P4791

 

FRU

 

Adapter,

 

graphic,

 

980XGL

 

(models

 

36X

 

38X

 

46X

 

53X

 

56X

 

66X

 

C6G

 

C8G

 

D6X

 

E3X

 

E6X

 

)

 

59P4991

 

CRU

 

Adapter,

 

graphic,

 

G450

 

DVI

 

(models

 

10X

 

40X

 

A0G

 

D0G)

 

25P6691

 

CRU

 

Adapter,

 

graphic,

 

NVIDIA

 

Q4

 

280NS

 

(models

 

1PU

 

22X

 

29X

 

2PU

 

33X

 

42X

 

49X

 

3PU

 

4PU

 

52X

 

5PU

 

B2G

 

B9G

 

C3G

 

D2G

 

D9G

 

E2X)

 

59P4994

 

CRU

 

Adapter,

 

graphic,

 

Wildcat

 

4

 

7110

 

(models

 

37X

 

47X

 

C7G

 

D7G)

 

59P5000

 

CRU

 

Adapter,

 

graphic,

 

NVIDIA

 

FX

 

1000

 

(model

 

48X

 

57X

 

58X

 

92X

 

D8G

 

E7X

 

E8X)

 

71P8380

 

CRU

 

Adapter,

 

graphic,

 

NVIDIA

 

FX

 

1100

 

(model

 

67X

 

68X

 

69X

 

F7X

 

F9X)

 

73P9613

 

CRU

 

Adapter,

 

graphic,

 

NVIDIA

 

FX

 

3000

 

(model

 

59X

 

E9X)

 

71P8522

 

CRU

 

Cover

 

assembly,

 

power/LED/USB/audio

 

(all

 

models)

 

49P1967

 

FRU

 

Connector,

 

DVI-A,

 

digital

 

to

 

analog

 

(models

 

36X

 

37X

 

38X

 

46X

 

47X

 

48X

 

53X

 

56X

 

91X

 

C6G

 

C7G

 

C8G

 

D3G

 

D4G

 

D6G

 

D7G

 

D8G

 

E3X

 

E6X)

 

09N3435

 

FRU

 

Door

 

assembly,

 

sliding

 

(all

 

models)

 

49P1964

 

FRU

 

Fan

 

duct

 

assembly

 

(all

 

models)

 

59P4888

 

FRU

 

Handle

 

cap

 

(all

 

models)

 

49P1968

 

FRU

 

Handle

 

support

 

(all

 

models)

 

49P1969

 

FRU

 

Memory,

 

256MB

 

(models

 

10X

 

1PU

 

22X

 

29X

 

2PU

 

33X

 

3PU

 

40X

 

42X

 

4PU

 

52X

 

53X

 

56X

 

5PU

 

A0X

 

B2X

 

B9X

 

C3X

 

D0G

 

D2G

 

E2X

 

E3X

 

E6X

 

)

 

09N4306

 

CRU

 

Memory,

 

512MB

 

(models

 

37X

 

C7X

 

38X

 

46X

 

47X

 

48X

 

49X

 

57X

 

58X

 

59X

 

C8G

 

D6G

 

D7G

 

D8G

 

D9G

 

E7X

 

E8X

 

E9X)

 

09N4307

 

CRU

 

Memory,

 

1

 

GB

 

(66X

 

68X

 

91X

 

92X)

 

09N4308

 

CRU

 

Nameplate

 

kit

 

(all

 

models)

 

59P8525

 

CRU

 

Feet

 

(all

 

models)

 

59P8537

 

CRU

 

Miscellaneous

 

hardware

 

kit

 

(contains:

 

M3.5

 

screw

 

(7);

 

EMC

 

two-position

 

gasket

 

(1);

 

I/O

 

blank

 

bracket

 

(1);

 

power

 

support

 

bracket

 

(1);

 

blank

 

isolator

 

(4);

 

key

 

holder

 

bracket

 

(1);

 

slotted

 

M3x5

 

screw

 

(4);

 

RFID

 

clip

 

(1);

 

system

 

board

 

spacer

 

(4);

 

SCSI

 

cable

 

clamp

 

(1);

 

slotted

 

M3.5

 

screw

 

(6))

 

(all

 

models)

 

09N5764

 

CRU

 

Rail,

 

hard

 

disk

 

drive

 

(all

 

models)

 

23P1328

 

CRU

 

Retainer

 

assembly

 

(all

 

models)

 

13N2970

 

CRU

 

C2

 

switch

 

cable

 

(all

 

models)

 

09K9827

 

FRU

 

Cable,

 

IEEE

 

1394,

 

rear

 

(models

 

29X

 

36X

 

37X

 

38X

 

46X

 

47X

 

48X

 

49X

 

91X

 

92X

 

B9G

 

C6G

 

C7G

 

C8G

 

D6G

 

D7G

 

D8G

 

D9G)

 

49P1975

 

FRU

 

Cable,

 

2-drop

 

(2

 

per)

 

(all

 

models

 

except

 

56X

 

57X

 

59X

 

5PU

 

E6X

 

E7X

 

E9X)

 

37L5098

 

FRU

 

Cable,

 

1394,

 

front

 

(models

 

29X

 

36X

 

37X

 

38X

 

46X

 

47X

 

48X

 

49X

 

91X

 

92X

 

B9G

 

C6G

 

C7G

 

C8G

 

D6G

 

D7G

 

D8G

 

D9G)

 

49P1995

 

FRU

 

Cable,

 

front

 

audio

 

(all

 

models)

 

49P1933

 

FRU

 

Cable,

 

CD-ROM

 

drive

 

audio

 

(all

 

models)

 

75H9219

 

CRU

 

Cable,

 

diskette

 

drive

 

(all

 

models)

 

76H4228

 

CRU

 

Cable,

 

DVI

 

dual

 

VGA

 

(models

 

10X

 

40X

 

A0G

 

D0G)

 

48P7583

 

FRU

 

Cable,

 

SCSI,

 

U320,

 

1-drop

 

(models

 

29X

 

33X

 

36X

 

37X

 

49X

 

B9G

 

C3G

 

C6G

 

C7G

 

D9G)

 

59P5007

 

FRU

 

Cable,

 

SCSI,

 

U320,

 

3-drop

 

(models

 

1PU

 

29X

 

2PU

 

33X

 

36X

 

37X

 

3PU

 

46X

 

47X

 

48X

 

49X

 

4PU

 

56X

 

57X

 

59X

 

5PU

 

B9G

 

C3G

 

C6G

 

C7G

 

D6G

 

D7G

 

D8G

 

D9G

 

E6X

 

E7X

 

E9X)

 

49P1953

 

FRU

 

Cable,

 

VGA

 

pigtail

 

(models

 

1PU

 

22X

 

29X

 

2PU

 

33X

 

3PU

 

42X

 

49X

 

4PU

 

52X

 

53X

 

56X

 

57X

 

58X

 

59X

 

5PU

 

B2G

 

B9G

 

C3G

 

D2G

 

D9G

 

E2X

 

E3X

 

E6X

 

E7X

 

E8X

 

E9X)

 

48P7586

 

FRU

   

Parts

 

listing

 

for

 

the

 

IntelliStation

 

Z

 

Pro

 

111

Summary of Contents for IntelliStation Z Pro 6221

Page 1: ...IBM IntelliStation Z Pro Type 6221 Hardware Maintenance Manual...

Page 2: ......

Page 3: ...IBM IntelliStation Z Pro Type 6221 Hardware Maintenance Manual...

Page 4: ...ports read Notices on page 151 Fifth Edition April 2004 Copyright International Business Machines Corporation 2002 All rights reserved US Government Users Restricted Rights Use duplication or disclosu...

Page 5: ...of the instructions See Safety information on page 117 Leia todas as instru es de cuidado e perigo antes de executar qualquer opera o Prenez connaissance de toutes les consignes de type Attention et D...

Page 6: ...iv IBM IntelliStation Z Pro Type 6221 Hardware Maintenance Manual...

Page 7: ...messages 16 POST error log 16 Small computer system interface SCSI messages 16 Diagnostic programs and error messages 16 Text messages 17 Starting the diagnostic programs and viewing the test log 18 D...

Page 8: ...p 61 Replacing the side cover 62 Connecting external options 63 Input output connectors 63 Audio connectors 64 Auxiliary device pointing device connector 64 Ethernet RJ 45 connector 65 IEEE 1394 FireW...

Page 9: ...inspection guide 119 Handling electrostatic discharge sensitive devices 120 Grounding requirements 120 Safety notices multilingual translations 120 Appendix Notices 151 Trademarks 151 Important notes...

Page 10: ...viii IBM IntelliStation Z Pro Type 6221 Hardware Maintenance Manual...

Page 11: ...computer might be part of a cluster if v The customer identifies the computer as part of a cluster v One or more external storage units are attached to the computer and at least one of the attached s...

Page 12: ...he System Error Log If an error was recorded by the computer see Symptom to FRU index on page 83 v Start the Diagnostic Programs see Starting the diagnostic programs and viewing the test log on page 1...

Page 13: ...tation Documentation CD Each statement is numbered for reference to the corresponding statement in the Safety Information book The notices and statements are v Notes These notices provide important ti...

Page 14: ...and rear Mic front and rear Line in rear v ATA 100 dual channel IDE controller Video adapter Accelerated graphics port AGP Pro 50 video with one of the following v Matrox Millennium G450 DVI I 4X wit...

Page 15: ...te eject button Press this button to release a diskette from the diskette drive Ethernet link status LED This LED is on the Ethernet connector on the back of the computer When this LED is lit it indic...

Page 16: ...ogic is shut down however the computer can respond to remote requests to turn on the computer The power on LED flashes to indicate that the computer is connected to an ac power source but is not turne...

Page 17: ...on and other options The Configuration Setup Utility menu is displayed at the top of the screen To navigate the menu and screen items follow the instructions on the right of the screen The operating s...

Page 18: ...mputer If this feature is supported by your operating system it will turn off the computer after performing an orderly shutdown of the operating system Note After turning off the computer wait at leas...

Page 19: ...age 13 for more information v Ethernet controller configuration process To configure the integrated Ethernet controller see Configuring the Gigabit Ethernet controller on page 14 Using the Configurati...

Page 20: ...n settings appear on this summary screen You cannot edit the fields of the configuration and system information v System Information Select this choice to display information about your computer Chang...

Page 21: ...the operating system starts For example you can define a startup sequence that checks for a startable diskette in the diskette drive then checks the hard disk drive and then checks a network adapter Y...

Page 22: ...only view limited information in the Configuration Setup Utility program Keep a record of your password in a secure place If you forget the user or administrator password you can regain access to the...

Page 23: ...f there is data you want to save back up the hard disk before performing this procedure Complete the following steps to format a drive Note Before you format a SCSI hard disk make sure that it is not...

Page 24: ...firmware and BIOS for an optional ServeRAID controller you must use the IBM ServeRAID Support CD that comes with the ServeRAID option Configuring the Gigabit Ethernet controller The Ethernet controll...

Page 25: ...toms and steps to correct each problem See the Error symptom charts on page 21 for more information v System board error LEDs An LED on the system board might be lit to help isolate an error indicated...

Page 26: ...t have a SCSI hard disk drive ignore any message that indicates that the BIOS code is not installed Diagnostic programs and error messages The system diagnostic programs are stored on the Device Drive...

Page 27: ...failure These codes are for trained service personnel see Symptom to FRU index on page 83 iii is the three digit device ID These codes are for trained service personnel see Symptom to FRU index on pag...

Page 28: ...list that appears then follow the instructions on the screen 6 Save the test log to a file on a diskette or to your hard disk Notes a To save the test log to a diskette you must use a diskette that yo...

Page 29: ...the CD To create a startable IBM Enhanced Diagnostics diskette from the CD be sure to have a formatted diskette available and complete the following steps 1 Insert the IBM Enhanced Diagnostics CD into...

Page 30: ...tte 1 From Access IBM click the How do I tab then click Protect data 2 Click Creating emergency diskettes 3 Click Recovery Repair diskette 4 Follow the instructions on the screen Using the emergency r...

Page 31: ...rtant If diagnostic error messages are displayed that are not listed in the error symptom charts make sure that your system has the latest levels of BIOS code installed Software error messages These m...

Page 32: ...oblem is isolated To use this method it is important to know the minimum configuration required for a system to turn on see page 106 Recovering your operating system and preinstalled software This sec...

Page 33: ...nd in the c ibmtools drivers directory Restoring the factory preinstalled device drivers is part of the Product Recovery program and the Device Drivers and IBM Enhanced Diagnostics CD Notes 1 Before y...

Page 34: ...move the diskette from the diskette drive 13 Disconnect all power cords then remove the computer cover 14 Return the boot block recovery jumper to pins 1 and 2 15 Reinstall the computer cover then rec...

Page 35: ...ns information about problems that might occur with the 1 Gbps Ethernet controller This section provides troubleshooting information for some of the problems that might occur with the Ethernet control...

Page 36: ...v Run diagnostics on the LEDs v Reseat or replace the adapter Data is incorrect or sporadic Check the following v Make sure that you are using Category 5 or higher cabling when operating the computer...

Page 37: ...fter loading AFT NLM but before any bind command can be issued Action Load the driver for the supported adapter and try loading the AFT module again If the problem remains contact the network supplier...

Page 38: ...s contact the network supplier AFT is not supported on this version of NetWare Explanation The NetWare on the computer is not a version supported by AFT Action Load and bind AFT only on supported vers...

Page 39: ...Control Panel Network and Dial up Connections 2 Right click an IBM Ethernet adapter in the list and click Properties 3 Select a component and click Configure 4 Click the Advanced tab and lower the re...

Page 40: ...ion Did not find any Ethernet controllers that matched the required subven subdev Action Using the Configuration Setup Utility program make sure that Ethernet is enabled 0x16 Explanation Single adapte...

Page 41: ...pter link down Action Make sure the adapter is functioning properly 11 Informational Explanation Team nn Secondary adapter took over Action None 12 Warning Explanation Team nn Secondary adapter is dea...

Page 42: ...re the computer and reset the system date and time Complete the following steps to replace the battery 1 Review Safety information on page 117 Installation guidelines on page 35 and Handling electrost...

Page 43: ...and installing the support bracket on page 42 and Replacing the side cover on page 62 7 Turn on the computer 8 Start the Configuration Setup Utility program and set configuration parameters v Set the...

Page 44: ...34 IBM IntelliStation Z Pro Type 6221 Hardware Maintenance Manual...

Page 45: ...m the computer See Moving the stabilizing feet on page 39 for more information v The blue color on components and labels identifies touch points where you can grip a component move a latch and so on v...

Page 46: ...shield Filler panel Key lock 1394 Air baffle System board option connectors The following illustration shows the system board connectors for user installable options Microprocessor 1 CPU1 Microprocess...

Page 47: ...FDD1 Secondary IDE IDE2 Primary IDE IDE1 Error LED JER2 Cover switch JCI2 Internal speaker JSPK1 Front panel switch LEDs JFP1 SCSI channel A SCSI1 SCSI channel B SCSI2 System board external connector...

Page 48: ...LEDs DIMM 1 error LED D27 DIMM 2 error LED D26 DIMM 3 error LED D29 DIMM 4 error LED D28 Microprocessor 2 error LED D32 SCSI controller status LED D45 38 IBM IntelliStation Z Pro Type 6221 Hardware M...

Page 49: ...g the side cover To remove the side cover you might find it easier to lay the computer on its side If you do move the stabilizing feet so that they do not break see Moving the stabilizing feet Complet...

Page 50: ...ore turning on the computer Operating the computer with the cover removed might damage computer components Front bezel Note Read Installation guidelines on page 35 and the safety notices at Safety inf...

Page 51: ...mputer 13 94 3 Pull the top of the bezel away from the chassis then lower the bezel to disengage the bottom tabs 4 Remove the bezel from the computer and store the bezel in a safe place Complete the f...

Page 52: ...g the support bracket When working with some devices such as hard disk drives adapters and memory modules you must first remove the support bracket to access the device Complete the following steps to...

Page 53: ...steps to remove the air baffle 1 Review Safety notices multilingual translations on page 120 Installation guidelines on page 35 and Handling electrostatic discharge sensitive devices on page 120 2 Tur...

Page 54: ...considerations Before you install an adapter review the following information v Read the documentation that comes with your operating system v Locate the documentation that comes with the adapter and...

Page 55: ...X expansion slots 2 through 5 v For a list of supported options for your computer go to http www ibm com pc on the World Wide Web then select your country and navigate to the list of options for your...

Page 56: ...t Move the adapter directly from the static protective package to the adapter slot Avoid touching the components and gold edge connectors on the adapter Rear adapter retention bracket Expansion slot c...

Page 57: ...a SCSI adapter in your computer and for additional information about SCSI adapters Note An optional SCSI adapter or cable option is required to connect external SCSI devices Complete the following st...

Page 58: ...IDE devices 3 You can install a 3 5 in slim high or 5 25 in half high removable media drive such as a tape backup CD RW or DVD drive in bay 2 4 The IntelliStation Z Pro computer supports only one dis...

Page 59: ...the computer and all attached devices 3 Disconnect all power cords then disconnect all external cables 4 Remove the side cover see Removing the side cover on page 39 5 Disconnect the CD ROM connector...

Page 60: ...iation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optica...

Page 61: ...a SCSI drive in bay 2 11 Route the signal cable so that it does not block the air flow to the rear of the drives or over the microprocessor and memory 12 Connect the power cable to the back of the dr...

Page 62: ...ive cage The drive cage is behind the front of the adapter support bracket Note You might find it useful to work with the computer laying on its side Complete the following steps to install a drive in...

Page 63: ...connect the new drive 10 Route the signal cable so that it does not block the air flow to the rear of the drives or over the microprocessor and memory 11 Connect the power cable to the back of the dri...

Page 64: ...IDE signal cable has three connectors One of these connectors is attached to the drive one is a spare and the third is attached to the primary or secondary IDE connector on the system board The spare...

Page 65: ...Ms These DIMMs must be compatible with the latest PC2100 SDRAM Registered DIMM specification For a list of supported options for your computer go to http www ibm com pc on the World Wide Web then sele...

Page 66: ...d in the connector If there is a gap between the DIMM and the retaining clips the DIMM has not been correctly installed Open the retaining clips remove the DIMM then reinsert it DIMM 1 DIMM 3 DIMM 2 D...

Page 67: ...c type of microprocessor on your system board Important A microprocessor must always be installed in socket CPU1 of the system board Notes 1 To order additional microprocessor options see Parts listin...

Page 68: ...er button d On the Device Manager window click on the plus sign next to the Computer node to expand the list then double click on ACPI Uniprocessor PC e On the Advanced Configuration and Power Interfa...

Page 69: ...age 39 5 Remove the support bracket Removing and installing the support bracket on page 42 6 Remove the air baffle by unhooking it from its retaining tabs and lifting it off the chassis 7 Locate the s...

Page 70: ...ouching the thermal grease will contaminate it If the thermal grease on the microprocessor or heat sink becomes contaminated contact your service technician 11 Install the heat sink on the microproces...

Page 71: ...l knockouts 5 Insert the rope clip through the rear panel then attach and tighten the nuts 6 Thread a cable through the rope clip and around an object that is not part of or permanently secured to the...

Page 72: ...r the bottom edge of the computer chassis 3 Rotate the side cover to a vertical position inserting the tabs at the top of the side cover into the matching slots in the computer chassis 4 Slide the sid...

Page 73: ...age 120 and the documentation that comes with your options 2 Be sure that the computer and all attached devices are turned off 3 Follow the instructions that come with the option to prepare it for ins...

Page 74: ...r The computer receives audio signals through this connector from an external audio device Line out There are two line out connectors one on the front and one on the rear of the computer The computer...

Page 75: ...y between the computer and the network is indicated by the Ethernet transmit receive activity LEDs on the front and rear of the computer see Controls and indicators on page 5 IEEE 1394 FireWire connec...

Page 76: ...t 4 Follow the instructions on the screen to save your changes and exit from the Configuration Setup Utility menu Serial connectors There are two serial connectors on the rear of the computer Use thes...

Page 77: ...al Bus USB v2 0 connectors two on the front of the computer and two on the rear of the computer Use the USB connectors to connect optional telephony and multimedia devices USB 2 0 technology transfers...

Page 78: ...els with the Matrox Millennium G450 DVI I video adapter come with a DVI I to dual analog monitor pigtail cable Models with the Wildcat4 7110 or NVIDIA Quadro4 980XGL video adapter come with a DVI I to...

Page 79: ...ove the front adapter retention bracket assembly 1 Turn off the computer and attached devices then disconnect all power cords and external cables 2 Remove the cover and support bracket see Removing th...

Page 80: ...and baffle see Removing the side cover on page 39 and Removing and installing the support bracket on page 42 3 Remove any adapters that impede access to the IEEE 1394 adapter 4 Disconnect the cables o...

Page 81: ...ht be easier to route any cables before you install the adapter 5 Set any jumpers or switches on the adapter or system board according to the documentation that comes with the adapter 6 Press each of...

Page 82: ...page 117 Complete the following steps to remove a rear fan 1 Turn off the computer and attached devices then disconnect all power cords and external cables 2 Remove the cover support bracket and baffl...

Page 83: ...nd slide it toward the drive cage until it pulls free of the chassis 6 Pull the fan up and out of the chassis To install the front fan reverse the previous steps sliding the fan into place Operator in...

Page 84: ...mation panel into place Front USB connector assembly Note Read Installation guidelines on page 35 and the safety notices at Safety information on page 117 Complete the following steps to remove the fr...

Page 85: ...steps to remove the front audio 1394 card assembly 1 Turn off the computer and attached devices then disconnect all power cords and external cables 2 Remove the cover and the support bracket see Remov...

Page 86: ...page 72 5 Disconnect the speaker cable from the system board 6 Reaching under the drive cage grasp the speaker and slide it towards the drive cage then remove it from the computer Note The speaker can...

Page 87: ...y cables 139 4 4 Remove the four screws that secure the power supply to the chassis 5 Lift the power supply out of the chassis disengaging it from the two connectors on at the top of the power supply...

Page 88: ...roprocessor Note It might be necessary to gently twist the heat sink to loosen it from the microprocessor 4 Loosen the two captive screws on the heat sink and remove the heat sink Important Be careful...

Page 89: ...cleaning pad to wipe the thermal grease from the bottom of the heat sink Note Be sure that all of the thermal grease is removed 4 Use a clean area of the cleaning pad to wipe the thermal grease from...

Page 90: ...ystem board be careful when handling the adhesive material on the microprocessor If the adhesive material on the microprocessor will be reused do not contaminate it If replacement adhesive material is...

Page 91: ...to the system board 8 Remove the 9 remaining screws that secure the system board to the chassis and put them in a safe place Note Eight of the screws described in step 8 secure the two heat sink reten...

Page 92: ...82 IBM IntelliStation Z Pro Type 6221 Hardware Maintenance Manual...

Page 93: ...ror codes and messages on the screen The initial column or columns of the tables in this index lists error codes or messages and the final column lists one or more suggested actions or FRUs to replace...

Page 94: ...4 3 Interrupt vector loading test failed v System board 2 1 1 Secondary DMA register failed v System board 2 1 2 Primary DMA register failed v System board 2 1 3 Primary interrupt mask register faile...

Page 95: ...oard 3 3 1 Memory size mismatch occurred 1 DIMM 2 System board 3 Battery 3 3 3 No operational memory in system 1 Install or reseat the memory modules then do a 3 boot reset See Using the Configuration...

Page 96: ...rning error and may not indicate a hardware failure For all error codes replace follow the FRU Action indicated Error code symptom FRU action 001 XXX 000 Failed core tests v System board 001 XXX 001 F...

Page 97: ...CSI ID of failing fixed disk v Fixed disk hard disk drive with SCSI ID NN on RAID adapter in PCI slot S 035 253 S99 RAID adapter initialization failure 1 ServeRAID adapter in slot S is not configured...

Page 98: ...a different CD 2 CD ROM drive cables 3 CD ROM drive 4 System board 217 198 XXX Could not establish drive parameters 1 Check cable and termination 2 Fixed disk hard disk drive 217 XXX 000 Failed BIOS...

Page 99: ...m test 1 Cable 2 Modem 3 System board Error symptoms You can use the error symptom table to find solutions to problems that have definite symptoms If you cannot find the problem in the error symptom c...

Page 100: ...Configuration Setup utility program v The diskette is good and not damaged Try another diskette if you have one v The diskette is inserted correctly in the drive v The diskette contains the necessary...

Page 101: ...re connected securely to the rear of the computer and attached options When the computer is turned on air is flowing from the rear of the computer at the fan grill If there is no airflow the fan is no...

Page 102: ...289 v If the DIMM was disabled by a system management interrupt SMI replace the DIMM v If the DIMM was disabled by the user or by POST a Start the Configuration Setup Utility program b Enable the DIM...

Page 103: ...ion programs 1 Verify that v The application program is not setting a display mode higher than the capability of the monitor v The primary monitor cable is connected to the C2T device breakout cable v...

Page 104: ...n information in the Configuration Setup Utility program Whenever memory or an option is changed you must update the configuration 2 Option you just installed An IBM option that used to work does not...

Page 105: ...urn off the system by holding the power control button for 4 seconds c If computer fails during BIOS POST and power control button does not work remove the AC power cord 2 If the problem remains or if...

Page 106: ...oes not work v Verify that You are not trying to use a USB device during POST if you have a standard non USB keyboard attached to the keyboard port Note If a standard non USB keyboard is attached to t...

Page 107: ...desired settings then save the configura tion 1 Run Configuration Setup 2 Battery 3 Failing device 4 System board 163 Real Time Clock error 1 Run Configuration Setup 2 Battery 3 System board 164 Memo...

Page 108: ...d 289 DIMM has been disabled by user or system 1 Run Configuration Setup if disabled by user 2 Disabled DIMM if not disabled by user 301 Keyboard or keyboard controller error 1 Keyboard 2 System board...

Page 109: ...2C cable from system board to power on and reset switches not found 1 Cable 2 Power switch assembly 3 System board 1303 I2C cable from system board to power backplane not found 1 Cable 2 Power backpla...

Page 110: ...System board 2462 Video memory configuration error 1 Video adapter if installed 2 System board 5962 IDE CD ROM configuration error 1 Run Configuration Setup 2 CD ROM drive 3 CD ROM power cable 4 IDE...

Page 111: ...are not correct change the settings 2 If the memory settings are correct the PCI adapter might be defective 00180400 A PCI adapter has requested a memory address that is not available v If all memory...

Page 112: ...not lit and no LEDs on the system board are lit the LEDs have not detected a system error If the system error LED on the front panel is lit and one or more system board LEDs are lit take the action d...

Page 113: ...H controllers have four channels ServeRAID 4L and 4Lx controllers have only one channel and ServeRAID 4M and 4Mx controllers have two channels ServeRAID 5i controllers have no channels The ServeRAID 5...

Page 114: ...til the error returns b Check the termination of the channel that was identified in step 2a Note SCSI channel termination details if any appear elsewhere in this publication c Disconnect one drive at...

Page 115: ...ter 2 Install download jumpers flash latest level BIOS code and firmware for controller then remove jumpers 3 ServeRAID controller 7xxx thru 8xxx Host local PCI bus interface error 1 Flash latest leve...

Page 116: ...ernal SCSI termination is set to automatic 4 Make sure that the last device in each SCSI chain is terminated correctly 5 Make sure that the SCSI devices are configured correctly Undetermined problems...

Page 117: ...om Do diagnostics fail What when where Single or multiple systems Is the failure repeatable Has this configuration ever worked If it has been working what changes were made prior to it failing Is this...

Page 118: ...108 IBM IntelliStation Z Pro Type 6221 Hardware Maintenance Manual...

Page 119: ...Parts listing for the IntelliStation Z Pro This parts listing supports the IntelliStation Z Pro Type 6221 1394 1 2 3 4 5 6 7 8 9 10 11 11 12 13 14 15 16 17 18 19 20 22 21 Copyright IBM Corp 2002 109...

Page 120: ...5548 CRU 4 EMC shield 5 25 all models 32P8503 CRU 5 Hard disk drive 36 4 SCSI models 29X 33X 36X 37X 38X 46X 47X 48X 49X 56X 57X 59X B9G C3G C6G C7G C8G D6G D7G D8G D9G E6X E7X E9X 24P3704 CRU 5 Hard...

Page 121: ...X 1PU 22X 29X 2PU 33X 3PU 40X 42X 4PU 52X 53X 56X 5PU A0X B2X B9X C3X D0G D2G E2X E3X E6X 09N4306 CRU Memory 512MB models 37X C7X 38X 46X 47X 48X 49X 57X 58X 59X C8G D6G D7G D8G D9G E7X E8X E9X 09N430...

Page 122: ...indows XP all J models 59P5790 Chinese Windows XP all C models 59P5792 Chinese Hong Kong Windows XP all D models 59P5793 Chinese Taiwan Windows XP all V models 59P5794 Recovery CD Windows XPP Recovery...

Page 123: ...models 88P9006 Chinese Simplified Windows XPP all C models 88P9004 Korean Windows XPP all K models 88P9003 Keyboards Keyboard FRU No US English 37L2551 French Canadian 37L2552 LA Spanish 37L2553 Arabi...

Page 124: ...ountry or region are usually available only in that country or region IBM power cord part number Used in these countries and regions 02K0546 China 13F9940 Australia Fiji Kiribati Nauru New Zealand Pap...

Page 125: ...87 Israel 1838574 Antigua and Barbuda Aruba Bahamas Barbados Belize Bermuda Bolivia Brazil Caicos Islands Canada Cayman Islands Costa Rica Colombia Cuba Dominican Republic Ecuador El Salvador Guam Gua...

Page 126: ...116 IBM IntelliStation Z Pro Type 6221 Hardware Maintenance Manual...

Page 127: ...e customer or that makes the equipment unsafe v Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position v Place removed cove...

Page 128: ...units v Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in...

Page 129: ...nel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of non IBM features or options not covered by this ins...

Page 130: ...v Wear a grounded wrist strap against your skin to eliminate static on your body v Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wear...

Page 131: ...nnect all power cords to a properly wired and grounded electrical outlet v Connect to properly wired outlets any equipment that will be attached to this product v When possible use one hand only to co...

Page 132: ...ives fiber optic devices or transmitters are installed note the following v Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation Ther...

Page 133: ...t supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 v S...

Page 134: ...necte todos os equipamentos ao qual esse produto ser conectado a tomadas corretamente instaladas v Sempre que poss vel utilize apenas uma das m os para conectar ou desconectar cabos de sinal v Nunca l...

Page 135: ...reio para a IBM Instru o 3 PRECAUCI N Quando produtos a laser unidades de CD ROM unidades de DVD dispositivos de fibra tica transmissores etc estiverem instalados observe o seguinte v N o remova as ta...

Page 136: ...O dispositivo tamb m pode ter mais de um cabo de alimenta o Para remover toda a corrente el trica do dispositivo assegure que todos os cabos de alimenta o estejam desconectados da fonte de energia el...

Page 137: ...Related service information 127...

Page 138: ...128 IBM IntelliStation Z Pro Type 6221 Hardware Maintenance Manual...

Page 139: ...23 50 110 50 110 Related service information 129...

Page 140: ...130 IBM IntelliStation Z Pro Type 6221 Hardware Maintenance Manual...

Page 141: ...23 50 110 50 110 Related service information 131...

Page 142: ...ment connect ce produit v Lorsque cela est possible n utilisez qu une seule main pour connecter ou d connecter les c bles d interface v Ne mettez jamais un quipement sous tension en cas d incendie ou...

Page 143: ...Si des produits laser sont install s tels que des unit s de CD ROM ou de DVD des p riph riques contenant des fibres optiques ou des metteurs r cepteurs prenez connaissance des informations suivantes v...

Page 144: ...pent pas l arriv e de courant lectrique l int rieur de la machine Il se peut que votre unit dispose de plusieurs cordons d alimentation Pour isoler totalement l unit du r seau lectrique d branchez tou...

Page 145: ...steckdosen mit ordnungsgem geerdetem Schutzkontakt anschlie en v Signalkabel m glichst einh ndig anschlie en oder l sen v Keine Ger te einschalten wenn die Gefahr einer Besch digung durch Feuer Wasser...

Page 146: ...Transmitter installiert ist beachten Sie folgendes v Das Entfernen der Abdeckungen des CD ROM Laufwerks kann zu gef hrlicher Laserstrahlung f hren Es befinden sich keine Teile innerhalb des CD ROM La...

Page 147: ...am Netzteil wird die Stromversorgung f r den Server nicht unterbrochen Der Server k nnte auch mehr als ein Netzkabel aufweisen Um die gesamte Stromversorgung des Servers auszuschalten mu sichergestell...

Page 148: ...ra collegata a questo prodotto ad una presa elettrica correttamente cablata e munita di terra di sicurezza v Quando possibile collegare o scollegare i cavi di segnale con una sola mano v Non accendere...

Page 149: ...allano prodotti laser come ad esempio le unit DVD CD ROM a fibre ottiche o trasmettitori prestare attenzione a quanto segue v Non rimuovere i coperchi L apertura dei coperchi di prodotti laser pu dete...

Page 150: ...nit L unit potrebbe disporre di pi di un cavo di alimentazione Per disattivare la corrente elettrica dall unit accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentaz...

Page 151: ...Related service information 141...

Page 152: ...142 IBM IntelliStation Z Pro Type 6221 Hardware Maintenance Manual...

Page 153: ...50 Kg 50 23 Related service information 143...

Page 154: ...144 IBM IntelliStation Z Pro Type 6221 Hardware Maintenance Manual...

Page 155: ...Related service information 145...

Page 156: ...23 50 110 50 110 146 IBM IntelliStation Z Pro Type 6221 Hardware Maintenance Manual...

Page 157: ...tomas de alimentaci n con un cableado correcto cualquier equipo que vaya a estar conectado a este producto v Si es posible utilice una sola mano cuando conecte o desconecte los cables de sent al v No...

Page 158: ...local Declaraci n 3 PRECAUCI N Cuando instale productos l ser como por ejemplo CD ROM unidades DVD dispositivos de fibra ptica o transmisores tenga en cuenta las advertencias siguientes v No retire la...

Page 159: ...corriente el ctrica suministrada al dispositivo Es posible tambi n que el dispositivo tenga m s de un cable de alimentaci n Para eliminar la corriente el ctrica del dispositivo aseg rese de desconecta...

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Page 161: ...OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warrant...

Page 162: ...both Linux is a registered trademark of Linus Torvalds Other company product or service names may be trademarks or service marks of others Important notes Processor speeds indicate the internal clock...

Page 163: ...residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors mus...

Page 164: ...s resulting from a nonrecommended modification of the product including the fitting of non IBM option cards This product has been tested and found to comply with the limits for Class A Information Tec...

Page 165: ...Japanese Voluntary Control Council for Interference VCCI statement Appendix Notices 155...

Page 166: ...156 IBM IntelliStation Z Pro Type 6221 Hardware Maintenance Manual...

Page 167: ......

Page 168: ...Part Number 71P7639 1P P N 71P7639...

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