IBM IntelliStation Z Pro 6221, Hardware Maintenance Manual

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Note: SCSI channel jumper details, if any, appear elsewhere in this
publication.
e. Check for proper cabling configuration in systems that use hard disk drive
status cables. Reconnect all cables removed in step 1 on page 103.
f. Disconnect one drive at a time attached to the channel identified in step 2a
on page 103; then, restart the computer to determine which drive is causing
the error.
g. Replace the hard disk drive cable.
h. Replace the hard disk drive backplane.
FFFF or other code not listed
1. Place download jumpers on the controller and try to flash the firmware code to
the adapter.
2. Isolate the SCSI subsystem from the controller by disconnecting all hard disk
drive cables attached to the suspect adapter, and restart the computer.
CAUTION:
Do not press F5. Doing so will change the configuration of the server.
If ISPR code is EF10 after disconnecting cables, complete the following steps
until the error is eliminated:
a. Identify which channel is causing the error by reconnecting cables one at a
time and restarting the computer until the error returns.
b. Check the termination of the channel that was identified in step 2a.
Note: SCSI channel termination details, if any, appear elsewhere in this
publication.
c. Disconnect one drive at a time attached to the channel identified in step 2a
and reboot each time to determine which drive is causing the problem.
d. Replace the hard disk drive cable attached to the channel identified in step
2a.
e. Replace the backplane attached to the channel identified in step 2a.
3. If original ISPR code is still present after disconnecting all hard disk drive cables
and restarting the computer, perform the following actions until the error is no
longer present:
v
Reseat the controller
v Replace the controller
ServeRAID error codes
In the following error codes, x can be any number or letter.
Error code/symptom FRU/action
1 xxx (Microcode checksum error)
1. ServeRAID controller
2 xxx (Code DRAM error)
1. Install download jumpers, flash latest level BIOS code
and firmware for controller. Remove jumpers.
2. ServeRAID controller.
3000-31 XX (Code DRAM error)
1. Install download jumpers, flash latest level BIOS code
and firmware for controller. Remove jumpers.
2. ServeRAID controller.
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IBM IntelliStation Z Pro Type 6221: Hardware Maintenance Manual