IBM IntelliStation E Pro 6836, User Manual

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Viewing the test log
The test log records data about system failures and other pertinent information.
The test log will not contain any information until after the diagnostic program has
run.
Note: If you already are running the diagnostic programs, begin with step 4.
Complete the following steps to view the test log:
1. Insert the Device Drivers andIBM Enhanced Diagnostics CD.
2. Turn on the computer and watch the screen.
If the system is on, shut down your operating system and restart the system.
3.
If a power-on password is set, the system prompts you for it. Type in the
appropriate password; then, press Enter.
4. Run the diagnostic programs and when the Diagnostic Programs screen
appears, select
Utility .
5. Select View Test Log from the list that appears; then, follow the instructions on
the screen.
6. You can save the test log to a file on a diskette or to your hard disk drive.
Note: The system maintains the test-log data while the system is powered on.
When you turn off the power to the computer, the test log is cleared.
Diagnostic error message tables
The following tables provide descriptions of the error messages that might be
listed in the test log after you run the diagnostic programs.
Attention: If diagnostic error messages appear that are not listed in the following
tables, make sure that your system has the latest levels of BIOS and diagnostics
installed.
Code Function Result Text message Action
001 Core system Failed Processor board, ECC Test Call for service.
System board
005 Video port Processor and system boards
011 Serial port Integrated serial port
014 Parallel port Integrated parallel port
015 USB interface Aborted Can NOT test USB interface while it is in use.
Note:
If you have a USB keyboard or mouse
attached, you cannot run the diagnostic program
for the USB interface.
1. Turn off the system.
2.
Replace the USB
keyboard and
mouse with a
standard keyboard
and mouse.
3. Turn on the system.
4. Run the diagnostic
test again.
Failed System board Call for service.
020 PCI interface Failed System board Call for service.
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IBM
®
IntelliStation
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E Pro: User’s Guide IntelliStation E Pro Types 6836, 6846