IBM IntelliStation A Pro 6224, User Manual

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Parallel port problems
Symptom Suggested action
A parallel device does not work. Make sure that:
v The device is compatible with the computer.
v
The parallel port is enabled.
If the problem remains, call for service.
Power problems
Symptom Suggested action
The power-control button does
not work, and the reset button,
if supported, does work.
Call for service.
The computer does not turn on. v Make sure that the power cords are correctly connected to the computer.
v
Make sure that the electrical outlet functions correctly.
v Make sure that the type of memory installed is correct.
v
If you just installed an option, remove it, and restart the computer. If the
computer now turns on, you might have installed more options than the power
supply supports.
If the problem remains, call for service.
The computer does not turn off. Determine whether you are using an ACPI or non-ACPI operating system. If you
are using a non-ACPI operating system, complete the following steps:
1. Press Ctrl+Alt+Delete.
2. Turn off the computer by holding the power-control button for 4 seconds.
3. If the computer fails during POST and the power-control button does not work,
remove the ac power cord.
If the problem remains, call for service.
Printer problems
Symptom Suggested action
The printer does not work. Make sure that:
v The printer is turned on and is online.
v
The printer signal cable is connected to the correct serial or parallel port on the
computer.
Note: Non-IBM printer cables might cause unpredictable results.
v You have assigned the printer port correctly in your operating system or
application program.
v You have assigned the printer port correctly using the Configuration/Setup Utility
program.
v You have run the tests that are described in the documentation that comes with
your printer.
If the problem remains, call for service.
Chapter 5. Solving problems
91