IBM Aptiva 2187, Service Manual

Page: 86 / 161

2-24
Factory-Installed Storage Devices
Use this check procedure to test any factory-installed drives.
ATTENTION: The customer may have customized settings in the Setup Utility
(other than default settings) on the computer you are servicing.
Running the Setup Utility might alter those settings. Take note of the
current settings and verify that the customer settings are in place
when service is complete.
NOTE: If you cannot access the hard disk drive or load a diskette from Drive
A or load a CD from the CD-ROM drive, make sure that the BIOS
Setup Utility has the startup sequence set with diskette, CD-ROM,
and hard disk drives.
001 - START
q
Insert the diagnostics diskette into the diskette drive.
q
Power-off then power-on the system unit.
002 - DO ANY POST MESSAGES, ERROR CODES, BEEPS, OR
SYMPTOMS OCCUR? (YES, READ AHEAD. NO, GO TO STEP 003)
q
Go to “Index of Symptoms, Messages, Error Codes, or Beeps” on page 2-
8.
q
End.
003 -
q
Select Utility from the menu.
q
Select and execute Tech Support Form from the menu to generate a
system configuration report.
q
Compare the system configuration list with the actual devices installed in
system.
NOTE: If necessary, remove the cover and visually compare the devices
installed in the system unit to those shown in the Tech Support
Form.
004 - IF THE NUMBER OF DISKETTE, HARD DISK, OR CD-ROM DRIVE
IS NOT CORRECT, READ AHEAD; OR GO TO STEP 005.
q
Check the cable installation of all disk drives.
q
Diskette drive should be connected to the system board connector J14.
(See “Aptiva Type 2187 System Board Layout" on page 5-3).