v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
parts
listing
in
the
Problem
Determination
and
Service
Guide
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
The
mouse
or
pointing
device
does
not
work.
1.
(Standard
mouse)
If
the
server
is
attached
to
a
KVM
switch,
bypass
the
KVM
switch
to
eliminate
it
as
a
possible
cause
of
the
problem:
connect
the
mouse
or
pointing
device
cable
directly
to
the
correct
connector
on
the
rear
of
the
server.
2.
Make
sure
that:
v
The
mouse
or
pointing-device
cable
or
USB
cable
is
securely
connected
and
the
keyboard
and
mouse
cables
are
not
reversed.
v
(Standard
mouse)
The
mouse
device
drivers
are
installed
correctly.
v
(Standard
mouse)
The
mouse
is
enabled
in
the
Configuration/Setup
Utility
program.
v
(USB
mouse)
Keyboardless
operation
has
been
enabled
in
the
Configuration/Setup
Utility
program.
3.
(USB
mouse)
If
a
USB
hub
is
in
use,
disconnect
the
USB
device
from
the
hub
and
connect
it
directly
to
the
server.
4.
Reseat
the
following
components:
a.
Mouse
or
pointing
device
b.
I/O
board
5.
Replace
the
components
listed
in
step
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
42
IBM
System
x3800
Type
8865:
Installation
Guide
