IBM 8364 E series, User Manual, Page: 22 / 150

Replacing all other parts
To replace a keyboard, mouse, power module, memory DIMM, or other
Network Station part, remove the part from the system, and install a
replacement part.
Note: You need to return some parts to IBM. Always check the replacement
part packaging for any return instructions regarding defective parts.
Returning parts to IBM
To return a defective logic unit to IBM, customers must ship only the logic
unit drawer (covers not included). The customer must package the defective
part by using the packaging container they received when the replacement
part arrived.
Note: Customers should not ship features, such as memory, and PCI adapter
cards, with the defective logic unit, because it is not possible for IBM to
return them.
If customers do not follow IBM shipping instructions, any damage to the
defective part may be charged to them. IBM covers shipping costs on all
warranted hardware and maintenance agreement hardware. Replacement
parts become the customer’s property in exchange for the defective parts,
which become the property of IBM.
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IBM Network Station