IBM 56K Modem, Installation Manual

Page: 58 / 68

56K Modem Internet Kit
8-3
Warranty Service
To obtain warranty service for the Machine, you should contact your reseller
or call IBM.
In the United States, call IBM at 1-800-772-2227 .
In Canada, call IBM at 1-800-565-3344 .
You may be required to present proof of purchase.
IBM or your reseller will provide certain types of repair and exchange service,
either at your location or at IBM's or your reseller's service center, to restore a
Machine to good working order.
When a type of service involves the exchange of a Machine or part, the item
IBM or your reseller replaces becomes its property and the replacement
becomes yours.
You represent that all removed items are genuine and unaltered. The
replacement may not be new, but will be in good working order and at least
functionally equivalent to the item replaced. The replacement assumes the
warranty service status of the replaced item. Before IBM or your reseller
exchanges a Machine or part, you agree to remove all features, parts, options,
alterations, and attachments not under warranty service. You also agree to
ensure that the Machine is free of any legal obligations or restrictions that
prevent its exchange.
You agree to:
1. obtain authorization from the owner to have IBM or your reseller
service a Machine that you do not own; and
2. where applicable, before service is provided --
a) follow the problem determination, problem analysis, and service
request procedures that IBM or your reseller provide,
b) secure all programs, data, and funds contained in a Machine, and
c) inform IBM or your reseller of changes in a Machine's location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in
IBM's possession or 2) in transit in those cases where IBM is responsible for
the transportation charges.