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Troubleshooting
Problem
Cause/Point to check
Action
Is the power cable connected to the
power socket?
Connect the power cable to the power socket.
The AVeL Link Player does
not power up.
Is the power cable connected to the
AVeL Link Player?
Confirm that the power cable is connected to the AVeL Link
Player.
Aren't the batteries in the remote
controller low?
Replace them with new batteries.
Are the batteries connected in the
correct polarities (positive, negative)?
Set the batteries correctly.
The remote controller does not
work.
Is the remote controller facing the AVeL
Link Player?
Operate the remote controller by orienting it toward the
remote-controller light-receiving part on the AVeL Link Player
(located at the front center of the AVeL Link Player).
No screen is displayed.
Video Output is set to a mode not
matching the connected TV or monitor.
[1] Press the TV MODE button on the remote controller several
times until the screen is displayed.
[2] Set Video Output to match the output of the connected TV or
monitor by referring to "Options" (p.62).
AVeL Link Server has not been started. Check if the computer is on and AVeL Link Server is running.
The network is not set up correctly.
For detail check procedures and actions to be taken, refer to
"WHEN THE AVEL LINK PLAYER CANNOT CONNECT TO
A SERVER (COMPUTER)" (p.51).
The server icon is not
displayed in the AVeL Link
Player menu.
Isn't the hub or router hindering proper
network connection?
Connect the AVeL Link Player to the computer directly using a
cross cable and then check if the problem persists.
(If the AVeL Link Player is connected to the computer directly,
the IP addresses of the AVeL Link Player and computer must be
manually entered.)
The USB equipment is not
recognized.
The login screen does not
respond.
The power to the AVeL Link Player was
turned on with the USB equipment
connected.
Turn on the power to the AVeL Link Player first, and then turn
on the power to the USB equipment.
The message "Cannot connect
to the specified server" or
"Log in to AVeL Link later" is
displayed, and files in the
server (computer) are not
shown.
The network is not set up correctly.
For detail check procedures and actions to be taken, refer to
"WHEN THE AVEL LINK PLAYER CANNOT CONNECT TO
A SERVER (COMPUTER)" (p.51).
The hard disk storing the specified
Watch Folder or Library Folder has
been removed.
Install the hard disk again, or do not specify the Watch Folder or
Library Folder in the hard disk you want to remove.
AVeL Link Server is running,
but the AVeL Link Player
does not respond.
The specified folder contains too many
files.
Reduce the number of files and then check if the problem
persists.
