Troubleshooting
４９
Problem
Cause/Point to check
Action
The file format is not supported.
Convert the file to MPEG or other supported format.
Refer to "Supported Formats" (p.9).
A video file cannot be played
correctly.
If the problem file is an AVI file, check
if the file is "interleaved."
If a non-interleaved file is played, either video or audio may not
be played. When creating or playing an AVI file, check if
"interleaving" is enabled or the file is "interleaved." For
interleaving of a file during the file creation process, refer to the
Help screens or manual of the encoding application you are
using.
It takes some time for the
screen to be displayed after
the power to the AVeL Link
Player is turned on.
If there is no network connection, the
screen will not be displayed promptly
because the IP address cannot be
obtained.
If the server selection screen is not displayed after around 1
minute or so, reconnect the power to restart the AVeL Link
Player.
The AVeL Link Player always
logs in to the same server
(computer) when the power is
turned on.
The AVeL Link Player is set to log in to
that server (computer) automatically.
1. Go to the login selection screen (showing a list of server
names), which is displayed when the AVeL Link Player is
started.
If the message "Cannot connect to the specified server" is
displayed, press the SERVER button on the remote controller
to return to the login selection screen.
2. Select Edit.
3. Select the name of the computer you want to cancel the auto
login to.
4. Clear the check box of Always connect to this AVeL Link
Server.
5. Select Save.
A WMA file cannot be played
and the screen shows
"DRM Not Supported."
The WMA file you are trying to play is
copyright-protected.
Refer to "Supported Formats" (p.9).
A DivX file cannot be played
and the screen shows
"Q-PIXEL Not Supported."
The DivX file you are trying to play is
encoded with Quarter Pixel setting.
Refer to "Supported Formats" (p.9).
Files with a ".ORIGINAL"
extension are created in the
folder specified under VIDEO
in AVeL Link Server.
These files are created in order to retain
the original data of OpenDivX3 video
files when they are converted.
When an OpenDivX3 video file is converted automatically, the
original data will be saved as a .ORIGINAL file. If you don't
want the original data, you can delete the .ORIGINAL file.
You can also set AVeL Link Server so that the original data files
will be automatically deleted after conversion.
Refer to "Reference on AVeL Link Server" (p.54).
A still image written to a CD
or DVD is not displayed.
The still image file you are trying to
view is not created in JPEG.
The AVeL Link Player only supports JPEG as the format of
photo data stored in a DVD/CD, USB equipment or UHDL
SERIES.
It does not support files written in BMP or other format.
A still image is displayed with
a black border.
The still image you are trying to view
exceeds the maximum resolution.
When a still image file in a DVD/CD, USB equipment or UHDL
SERIES is displayed, it will be automatically shrunk if the file
exceeds the maximum resolution supported.
In this case, a black border may appear around the image.
