I-Bus IBC2602, User Manual

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Appendix 1 - Limited Warranty
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-1 IBC2601 Us er’ s Gui de
LIMITE D WARRANTY
I-Bus warrants this product to be free of defects in material and workmanship for an initial period of one (1)
year from date of delivery to the original purchaser from I-Bus.
During th is period, I -Bus will, at its option, repair o r replace this p roduct a t n o additional charge to th e
purchaser, except as set forth in this warranty agreement.
I -Bus will, at its option, repair o r replace this p roduct a t n o additional charge to th e purchaser, if the defect is
related to the I-Bus manufactured product, such as power supply, backplanes, other chassis components,
or CPUs. I -Bus is not liable for any defects in material or workmanship of any peripherals, products or parts
which I -Bus does not design or manufacture. However, I -Bus will honor the original
manufacturer’s warranty for these products.
I-Bus will analyze the defective component and the customer will be charged.
Receipt of damaged goods voids the I-Bus warranty.
Repair parts and replacement products will be furnished on an exchange basis and will be either new or
reconditioned. All replacement parts and products shall become the property of I-Bus, if such parts or
products are provided under this warranty agreement. In the event a defect is not related to the I-Bus
manufactured product, I-Bus shall repair or replace the defective parts at purchaser’s cost and deliver the
defective parts to the purchaser.
This Limited Warranty shall not apply if the product has been misused, carelessly handled, defaced, modified or
altered, or if unauthorized repairs have been attempted by others.
The above warranty is the only warranty authorized by I-Bus and is in lieu of any implied warranties,
including implied warranty of merchantability and fitness for a particular purpose.
In no event will I-Bus be liable for any such damage as lost business, lost profits, lost savings, downtime or
delay, labor, repair or material cost, injury to person or property or any similar or dissimilar consequential loss or
damage incu rre d b y purchaser, e ve n if I -Bus has been advised of th e possibility o f such losse s o r damages.
In order to obtain warranty service , the product must b e delivered to th e I -Bus facility, or to an authorized
I-Bus service representative, with all included parts and accessories as originally shipped, along with proof
of purchase and a Returned Merchandise Authorization (RMA) number.
The RMA number is obtained, in advance, from I-Bus Customer Service Department and is valid for 30
days. The RMA number must be clearly marked on the exterior of the original shipping container or equivalent.
Purchaser will be responsible and liable for any missing or damaged parts. Purchaser agrees to pay shipping
charges one way, and to either insure the product or assume the liability for loss or damage during transit. Ship to:
I-Bus (see page 2 to get I-BUS address)
ATTENTION: RMA REPAIR DEPT.
RMA ####