66
ENG
Troubleshooting
Problem
Possible Cause
Countermeasure
The sound or image
quality is low.
Vibration is occurring from where the conversion
switch has been installed.
The sound may be short circuited and the image distorted if the device vibrates.
Image colour/tone quality is low.
The device will return to normal once vibrations stop.
The USB does not
work.
USB memory is damaged.
Please use after formatting the USB into FAT 16/32, exFAT or NTFS format.
USB memory has been contaminated.
Remove any foreign substances on the contact surface of the USB memory and
multimedia terminal.
A separately purchased USB hub is being used.
Directly connect the USB memory with the multimedia terminal on the vehicle.
A USB extension cable is being used.
Directly connect the USB memory with the multimedia terminal on the vehicle.
A USB which is not a metal cover type USB
memory is being used.
Use standard USB memory.
An HDD type, CF, SD memory is being used.
Use standard USB memory.
There are no music files which can be played.
Only MP3, WMA, OGG, FLAC and WAV file formats are supported. Please use
only the supported music file formats.
The iPod is not
recognised even
though it has been
connected.
There are no titles which can be played.
Use iTunes to download and save MP3 files into the iPod.
The iPod firmware version has not been properly
updated.
Use iTunes to update the firmware version and reconnect the iPod with the
device.
The iPod device does not recognise downloads.
Reset the iPod and reconnect with the device.