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11-PREGUNTAS FRECUENTES

 ¿Hasta qué distancia funciona la 

 radio?

Los alcances de radio no son 

predecibles, son demasiado 

dependientes del entorno en el cual 

van a instalarse.

Sin embargo unas pautas le permitirán 

darse una idea. La Gate-Flow debería 

poder instalarse en un lugar donde el 

nivel de la Wifi sea como mínimo de 3 

barras sobre 4. Para el Stop-Flow, 

intentar colocar un hotspot Wifi en 

lugar de la Gate-Flow y buscar tener de 

la misma forma un nivel de 3 a 4 barras.

Se pueden añadir repetidores de radio 

específicos entre el Stop-Flow y la 

Gate-Flow, ya que permiten aumentar 

mucho los alcances. Contacte a Hydrelis 

para más detalles.

 ¿Qué hacer en caso de cierre de la 

 entrada de agua?

Si el Stop-Flow se ha cerrado por sí 

mismo, ya sea tiene una fuga, o bien ha 

dejado un grifo abierto demasiado 

tiempo. Verificar su instalación y luego 

abrir de nuevo la entrada de agua en el 

Stop-Flow Conectado pulsando el botón 

OPEN/CLOSED

 

 durante más de 

5 segundos. Esta reapertura también es 

posible en la Gate-Flow 

 y en la 

aplicación 

 siempre pulsando el 

botón 

OPEN/CLOSED

.

Si no ha consumido agua durante más 

de 3 días, el Stop-Flow se ha cerrado 

por sí mismo, en ese caso, pulse el 

botón 

OPEN/CLOSED

 para abrir el 

Stop-Flow.

11-FAQs

 What is the range of the radio ?

Radio range is unpredictable. It 

depends on the environment in which 

you have installed the device.

Nevertheless, some rules help to give 

you an idea. Gate-Flow must be 

installed in a place where the Wi-Fi 

strength is at least 3 out of 4. Stop-Flow 

must be in a Wi-Fi hot spot near the 

Gate-Flow. Try for a level of at least 3 

out of 4.

You can add a specific radio range 

extender between the Stop-Flow and 

Gate-Flow; this will extend the range. 

Please contact Hydrelis for more details.

 What if the water input is stopped ?

If Stop-Flow shuts off, that is because 

you have a leak, or you have left a 

faucet open for too long. Check your 

device, then re-open the water input at 

Connected Stop-Flow by pressing the 

OPEN/CLOSED

 

 button for more than 

five seconds. You can also re-open the 

flow at the Gate-Flow 

 and the 

application 

 by pressing on the 

OPEN/CLOSED

 button.

If you have not consumed water for 

more than three days, Stop-Flow will 

close on its own. In this case, click on 

the 

OPEN/CLOSED

 button to re-open 

Stop-Flow.

GB

E

31

11-QUESTIONS FRÉQUENTES

 Jusqu’à quelle distance la radio 

 fonctionne-t-elle ?

Les portées radio ne sont pas 

prédictibles, elles sont trop 

dépendantes de l’environnement dans 

lequel elles vont être installées.

Néanmoins des repères permettent de 

donner une idée. La Gate-Flow devrait 

pouvoir être installée dans un endroit 

où le niveau Wifi est à minima de 3 

barres sur 4. Pour le Stop-Flow, essayer 

de placer un hotspot Wifi à la place de 

la Gate-Flow et chercher à avoir de la 

même façon un niveau de 3 à 4 barres.

Il est possible de rajouter des répéteurs 

radio spécifiques entre le Stop-Flow et 

la Gate-Flow, ils permettent 

d’augmenter fortement les portées. 

Veuillez contacter Hydrelis pour plus de 

détails.

 Que faire en cas de fermeture de 

 l’arrivée d’eau ?

Si le Stop-Flow s’est fermé de lui-même, 

soit vous avez une fuite, soit vous avez 

laissé un robinet ouvert trop 

longtemps. Vérifier votre installation, 

puis rouvrir l’arrivée d’eau au Stop-Flow 

Connecté en appuyant sur le bouton 

OPEN/CLOSED

 

 pendant plus de 

5 secondes. Cette réouverture est aussi 

possible sur la Gate-Flow 

 et sur 

l’application 

 toujours en appuyant 

sur le bouton 

OPEN/CLOSED

.

Si vous n’avez pas consommé d’eau 

pendant plus de 3 jours, le Stop-Flow 

s’est fermé de lui-même, dans ce cas, 

cliquez sur le bouton 

OPEN/CLOSED

 

pour ouvrir le Stop-Flow.

F

30

STAND-BY

671

Semaine

OPEN

Summary of Contents for STOP-FLOW

Page 1: ...VOUS SOYEZ STOP FLOW CONNECTÉ CONNECTED CONECTADO Disjoncteur d eau Water circuit breaker Disyuntor de agua E Manual de instalación y utilización GB Installation and user manual F Notice d installation et d utilisation 671 Semaine STAND BY CLOSE ...

Page 2: ...DE BASE 3 FONCTIONNEMENT DU SYSTÈME 4 RÈGLES DE SÉCURITÉ ET RECOMMANDATIONS 5 MISE EN SERVICE DE L APPAREIL ET POSE 6 COMMANDES ET ÉTAT 7 MODE STAND BY 8 MODE ABSENCE 9 EN CAS DE FUITE 10 CARACTÉRISTIQUES TECHNIQUES 11 QUESTIONS FRÉQUENTES 12 CAS PARTICULIERS page 2 page 2 page 4 page 6 page 8 page 14 page 22 page 22 page 24 page 26 page 30 page 34 1 LE STOP FLOW CONNECTÉ Le Stop Flow Connecté sur...

Page 3: ...It should be within radio range of the Gate Flow Gate Flow or pass through sends information from the Stop Flow to the Hydrelis server via your Wi Fi router It should therefore be situated within radio range of the Stop Flow and your Wi Fi router It reports the Stop Flow status and controls it It is ideally situated in a pass through area where it can be seen The application can be installed on An...

Page 4: ...ter meter Leaks between the device and the meter will not be detected We recommend protecting the device by installing an upstream filter Ensure that there are no thread residues Teflon or metal dust as they could damage the device Do not unscrew or disassemble the device even partially Pay attention to the installation direction to avoid any damage and ensure that the vertical top is correctly po...

Page 5: ...you start up the system Use this document and the smart phone animated instructions to install the device step by step 5 1 Install the application on your smart phone Remove the products from the packaging and find the quick installation guide The application contains a scanner link Find the Stop Flow application on your smart phone store and install Start the application then click on login The c...

Page 6: ...the case of the letters The application will request your Wi Fi password later during installation It will request information during the process Follow the instructions and handling requested and give the authorisations needed this can be reversed later The application ensures that the Stop Flow Gate Flow Wi Fi router and Hydrelis server interact and are configured properly Once completed the app...

Page 7: ...mpleted and the device functions GB E 13 Montage du Stop Flow Couper l arrivée d eau Couper la canalisation Insérer les colliers de fixation Insérer les raccords Placer les joints Raccorder le Stop Flow Installing Stop Flow Cut the inflow Cut the pipe Insert the fixation collars Insert the connectors Place the joints Connect the Stop Flow Montaje del Stop Flow Cortar la llegada de agua Cortar la c...

Page 8: ...lays a system error Contact your installer LEAK leak display i button shows the device status and requests the device to light the display It will turn off to save battery power 6 2 From Gate Flow The upper part changes colour blinks or stabilises depending upon system status The lower cylindrical part does the same thing OPEN CLOSED button opens or closes the valve STAND BY button deactivates or ...

Page 9: ... équivalente supérieure ou inférieure à vos consommations habituelles Click on the item to show consumption prices The coloured arrow indicates if this consumption was the same greater or less than your usual consumption Para visualizar el precio del consumo hacer clic en la pieza La flecha de color permite indicar si este consumo es equivalente superior o inferior a sus consumos habituales 165 Jo...

Page 10: ... Contact your installer to fix it Pass through communication error Check to ensure that it is connected and nothing inhibits communication If one of these alerts is shown acknowledge it Correct if needed and then acknowledge by clicking on this button STAND BY button activates or deactivates the stand by mode CLOSE OPEN slider button opens or closes the circuit breaker GB E 19 Indicateur d état du...

Page 11: ...ption 2Average consumption over the period in litres and euros 3Consumption over a period 4Period during which the block was closed 5A leakage occurred during this period 6Average consumption 7Consumption in litres 8Start date and end date of the histogram 1Modifiable by sliding the graph to the right and to the left 2Modifiable by zooming in or out 3You can also click on the dates to change them ...

Page 12: ...activate the stand by mode and restart leak detection click on STAND BY The yellow stand by indicator will turn off One can also set the Connected Stop Flow from the Gate Flow or application by clicking on the same button This will light up in yellow to indicate that it has moved to the stand by mode 8 ABSENCE MODE Stop Flow will close as a preventive action if no water has been consumed for three...

Page 13: ... of the presence of a leak The screen becomes red the LEAK symbol appears with details of the incident The valve cursor position moves to the right in the closed position with a grey background After searching for and repairing the leak the fault must be acknowledged on your smart phone by clicking on Acknowledged Finally the installation can be restarted by sliding the valve cursor to OPEN The va...

Page 14: ...r Water meter range from 3 to 5000 litres h Water temperature range 0 to 30 C Ambient air temperature range 0 to 50 C Below 0 C use anti freezing insulation for the device meter Stop Flow s service life will be impacted if the operating temperature is above 50 C Battery Lithium specified for four years operation Radio 868MHz 25mW EN300 220 compliant Professionals contact Hydrelis for other diamete...

Page 15: ...ow is connected must be protected by a password Types of supported security WEP 128 WPA PSK TKIP WPA2 PSK AES The Wi Fi name and password should not include a space comma parenthesis or closing character 10 3 Stop Flow application Android available on Google Play compatible with versions higher than v4 0 1 iOS available on the App Store compatible with versions higher than iOS v10 or iPhone 5 GB E...

Page 16: ...tact Hydrelis for more details What if the water input is stopped If Stop Flow shuts off that is because you have a leak or you have left a faucet open for too long Check your device then re open the water input at Connected Stop Flow by pressing the OPEN CLOSED button for more than five seconds You can also re open the flow at the Gate Flow and the application by pressing on the OPEN CLOSED butto...

Page 17: ...eted As soon as the battery power weakens the BATTERY display on the Stop Flow will light up red and water is shut off You will have one month of power remaining Re open Stop Flow with the BY PASS button on your smart phone in order to ensure water flow during this period You must replace the product head in which the battery is located Order a new head from Hydrelis service It s very easy to chan...

Page 18: ... pipes which are not protected by Connected Stop Flow Pool put Connected Stop Flow on stand by for the time needed to completely fill the pool or or Swamp coolers connect the system to pipes which are not protected by Connected Stop Flow Kärcher equipment manual sprinklers etc do not let the water run for more than 10 minutes Simply stopping for 10 seconds ensures that the Connected Stop Flow will...

Page 19: ...ble device with a new part number The warranty applies solely to devices produced and delivered by the manufacturer and excludes any other part of the customer s installation The validity of the warranty is cancelled in the following cases device is damaged due to improper handling during installation the device has been damaged due to use in non standard conditions the device has been removed eve...

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