Corrective action
Explanation
State name
State code
See
Table 5: Reasons for
registration errors and corrective
actions
on page 32.
Modem is in commissioning phase:
registration with the NOCC has
failed.
ST Registration Failure
17
Transient – No action is necessary.
Modem is in commissioning phase;
modem is waiting for capacity keys
from the NOCC.
Waiting for Capacity
Keys
18
Transient – No action is necessary.
Modem is in commissioning phase;
modem is reconciling profiles with
the NOCC.
Reconciling Profiles in
Commissioning
19
Transient – No action is necessary.
Modem is in commissioning phase
and is downloading operational
software.
Downloading
Operational Software
20
Note:
State codes 1 – 20 appear only while the modem is being installed or during a hard reboot
(resulting from power being removed and then restored).
Operational phase
Transient – No action is necessary.
Modem is starting up in operational
phase.
Starting Up in Operation
21
Transient – No action is necessary.
Modem is in operational phase.
Downlink has been established;
Downlink Established in
Operational
22
that is, beacon is being tracked and
transmission information packets
are being received.
Transient – No action is necessary.
Modem is in operational phase and
is waiting for indirect and direct
management packets.
Waiting for MIPs in
Operational
23
Transient – No action is necessary.
Modem is in operational phase.
Profiles are being distributed to
various subsystems.
Reconciling Profile in
Operational
24
Steady state – No action is
necessary.
Modem is fully operational.
Fully Operational
(normal operation)
25
Error codes
Check for loose, disconnected, or
faulty receive cable.
Rx cable connectivity tests have
failed.
Rx Connectivity Down
26
Verify cabling and pointing. If
antenna has moved or been
disturbed, repoint it.
Modem is unable to track beacon.
No Beacon
27
Verify cabling and pointing. If
antenna has moved or been
disturbed, repoint it.
Modem is not receiving
transmission information packets
from satellite.
No TIPs
28
Check for loose, disconnected, or
faulty transmit cable.
Tx cable connectivity tests have
failed.
Tx Connectivity Down
29
Rain or snow can cause this
condition. If it continues during
Bad slots
are transmissions from
the modem that are not received
Too Many Bad Slots
30
81
HN9000 Satellite Modem Installation Guide
1037576-0001 Revision G
Chapter 9
System Control Center
Summary of Contents for NH9000
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