Possible solutions
Probable cause
Flagged parameter
If all cable connections are tight, the
antenna may need to be repointed
by a qualified installer.
Wait. When the weather clears, the
signal strength should return to
normal.
Weather interference – occurs if
rain, snow, or wind is heavy enough
to interfere with signal reception.
Make sure the receive cable is
tightly connected to the modem’s
Receive IFL cable is loose, faulty,
or has been disconnected.
rear panel. Any other cable
connections must be checked by a
qualified installer.
Antenna pointing by a qualified
installer is required.
Antenna has been severely
deflected.
In most cases this problem must be
corrected by a qualified installer or
Foreign object is blocking the
antenna
other professional (for example, a
tree specialist).
Make sure you are using the correct
power supply. (See
Power supply
information
on page 10.)
Wrong power supply
Wait for the weather to improve.
Average SNR is too low. Severe
weather condition.
PTP SNR
Transmission Information page
The Transmission Information page shown in
Figure 50: Transmission Information page
on
page 71 displays information about data transmissions from the satellite modem.
Figure 50: Transmission Information page
71
HN9000 Satellite Modem Installation Guide
1037576-0001 Revision G
Chapter 9
System Control Center
Summary of Contents for NH9000
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