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M O D E L   5 3 4 1 J  

C A B L E   M O D E M    

Q U I C K   S T A R T  

 

 

This Quick Start describes how to connect your Zoom cable modem to a cable modem 
service.  This lets your cable modem provide Internet access to a computer or other 
device connected to the cable modem’s Ethernet LAN Jack. If that device is a wireless 
router, wireless devices can connect through the router and Zoom cable modem to the 
Internet. 

 

 

Package Contents 

 Cable 

modem 

 Power 

cube 

 

Ethernet RJ-45 cable  

 

This Quick Start flyer 

 

 
Before installing your cable modem, please read this. 

You need to connect the cable modem to a cable modem service that uses any of the 
popular DOCSIS standards – 3.0, 2.0, or 1.1. If you need to get cable modem service, 
please speak with your cable service provider. 

Your cable service provider will need to know your modem's 

MAC ADDRESS

 and may 

need the account number of your cable service.  Your 

MAC Address is printed on a 

label on the bottom of your modem and is called RF MAC

.  Your service provider 

may refer to this as a CM MAC address or as a Cable Modem MAC address. Your 
account number can be found on your bill, or you can call your service provider and ask 
them for you account number. You need to provide this information when you order cable 
modem service, or when calling the cable company after installing your modem, or by 
filling out the account setup web page that appears when you first connect your cable 
modem to your provider’s network. You may also be asked for your cable modem's 
model name and number, which is 

ZOOM 5341J

. If you need the modem's 

serial 

number

, you can find it near the MAC address on the label.  

 

Summary of Contents for 5341J

Page 1: ...ase speak with your cable service provider Your cable service provider will need to know your modem s MAC ADDRESS and may need the account number of your cable service Your MAC Address is printed on a label on the bottom of your modem and is called RF MAC Your service provider may refer to this as a CM MAC address or as a Cable Modem MAC address Your account number can be found on your bill or you...

Page 2: ...ime cable modem installation that is you are NOT replacing an old cable modem do this 1 Connect a live coaxial cable from your cable service provider to your cable modem First check that the wire in the center of the cable s connector is centered straight and clean If the coaxial cable has a screw on connector turn the connector clockwise when tightening the cable onto the Zoom cable modem If you ...

Page 3: ...een the cable modem s yellow LAN jack and a computer s Ethernet jack We recommend that you do this even if you later plan to connect the cable modem to a router 3 Connect the Zoom power cube between the Zoom cable modem and a live power jack Make sure the cable modem s Power Switch is ON 4 Go to Now that your cable modem is connected do this below Now that your cable modem is connected do this It ...

Page 4: ...ownstream US upstream and Online modem lights flashing until the Online light stays steady green to signal success The Blue US DS LEDs blink during negotiation of bonded channels and become solid when negotiation is complete If after several minutes the US DS LEDs continue to blink this indicates partial service at least one designated channel has not completed bonding This does not generally affe...

Page 5: ...able between this port and a computer or router LAN Yellow Press this button for 5 seconds in the unlikely event that you need to restore factory default settings Reset RF Cable Connect your coaxial cable line to this port POWER AC IN Connect the supplied power cube to this port Push the button in to turn the power ON Push the button again to turn the power OFF ON OFF Please note the following Do ...

Page 6: ...N Ranging is complete operate on 1 channel Green or UPSTREAM Blue Blinking Negotiating bonded channel s Blue Upstream sync Blue ON Bonded with 1 or more channels OFF Upstream channel is inactive Blinking Cable interface is acquiring IP Time and configuration Online Green ON Cable modem router is online OFF Cable modem router is offline Blinking Data is flowing and the Ethernet link is connected LI...

Page 7: ...he Configuration Manager Solution Make sure you have a connection between your computer or other device and the cable modem 1 On your computer open a browser and type in the address 192 168 100 1 Enter User Name admin Password password 2 Now you will see status information about your cable modem and its connection that you can read back to your service provider Problem What if I m told that my Mod...

Page 8: ... Inc warrants this product against defects in material and workmanship for a warranty period of 2 years To read the full warranty please see www zoomtel com cablewarranty Safety Issues Warnings WARNING Risk of electric shock Do NOT expose to water or moisture The cable modem is a high performance communications device designed for home and office environments Do NOT use the cable modem outdoors Ke...

Page 9: ...d complies with all applicable electrical and fire safety requirements Disclaimer Zoom Telephonics Inc hereinafter Zoom assumes no liabilities with respect to the contents of this document Zoom also reserves the right to revise this document or update occasionally the content hereof without any obligation to notify any person of such revisions or amendments Specifications subject to change without...

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