eSpace 6805 IP Phone
Administrator Guide
5 Troubleshooting
Issue 01 (2014-01-06)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
69
default, a log server saves device logs displayed on the log server into D:\syslog, with
the log file named
syslog.log
.
Figure 5-2
Syslog Configuration
3.
After the setting, test whether the log file can be saved.
Access the directory and verify that the
syslog.log
file exists and that the information in
the file is the same as the information displayed on the log server.
4.
Set the IP address of log servers of other IP phones to the IP address of this computer if
the setting is successful.
----End
If you do not want to trace debugging information, select
NONE
from
Syslog Level
and do not set any
IP phone number. In this case, the impacts on IP phones and the network are reduced.
5.1.2 Capturing Packets Through the Packet Capture Tool
You can connect the LAN interface of an IP phone and a computer to the same hub, and use
the packet capture software such as the Sniffer, Ethereal, or Wireshark to capture packets.
Alternatively, you can configure mirroring on the interface connected to the IP phone. You
can locate faults quickly by analyzing the captured packets.
For details on how to capture and analyze packets, see
