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HPE Cloudline CL2200 Gen10 Server

User and Maintenance Guide

Abstract

This document is for the person who installs, administers, services, and troubleshoots servers. This guide describes identification and
maintenance procedures, and specifications and requirements for hardware components and software. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment, trained in recognizing hazards in pr oducts, and are familiar with weight
and stability precautions.

Part Number:

P04907-001

December 2017
Edition: 1

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Summary of Contents for Cloudline CL2200 Gen10

Page 1: ... guide describes identification and maintenance procedures and specifications and requirements for hardware components and software Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment trained in recognizing hazards in products and are familiar with weight and stability precautions Part Number P04907 001 December 2017 Edition 1 ...

Page 2: ...Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein Links to third party websites take you outside the Hewlett Packard Enterprise website Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website Microsoft Windows and Windows Server are either registered trademarks ...

Page 3: ...ators 16 SFF 16 LFF 17 Rear panel LED indicators 19 Operations 20 Power down the server 20 Using Power Control function through BMC 20 Remove the access panel 21 Install the access panel 22 Setup 23 Overview 23 Powering up the server 23 Powering on and selecting boot options in BIOS setup 23 Installing the operating system 23 Driver resources 23 Software and configuration utilities 24 Product Quic...

Page 4: ...re parts catalog 55 Customer self repair 55 Parts only warranty service 55 System components 56 Hood Label Information 59 Removal and replacement procedures 62 Required tools 62 Safety considerations 62 Preventing electrostatic discharge 62 Symbols on equipment 62 Warnings and cautions 63 Preparation procedures 63 Storage SFF 64 Storage LFF 66 Power supply 68 Fan duct 69 Riser cage 70 PCIe add on ...

Page 5: ... only 124 Front HDD Back Plane Board Power 124 Front HDD Back Plane Board Signal 125 Rear HDD Back Plane Board Power 125 Rear HDD Back Plane Board Signal 126 On Board SATA to Rear HDD Back Plane Board 126 Slimline SAS HD to Slimline 8i RAID Card 127 Slimline SAS HD to Slimline 8i 8i RAID Card 128 Slimline SAS HD to Slimline 16i RAID Card 129 Slimline SAS HD to Slimline 8i 16i RAID Card 130 24x SAS...

Page 6: ...Russia marking 141 Turkey RoHS material content declaration 142 Ukraine RoHS material content declaration 142 Electrostatic discharge 143 Preventing electrostatic discharge 143 Grounding methods to prevent electrostatic discharge 143 Specifications 144 Environmental specifications 144 Server specifications 144 Support and other resources 145 Accessing Hewlett Packard Enterprise Support 145 Informa...

Page 7: ...utton with LED 2 Reset button 3 NMI button 4 UID button 5 USB 3 0 ports 2 6 Hard drives 16 17 18 19 20 21 22 23 7 Hard drives 8 9 10 11 12 13 14 15 8 Hard drives 0 1 2 3 4 5 6 7 9 System LEDs NOTE See Front panel LED indicators on page 16 for descriptions of LEDs NOTE Hard drive sequence is from left to right ...

Page 8: ...2 Reset button 3 NMI button 4 UID button 5 USB 3 0 ports 2 6 Hard drives 9 10 11 7 Hard drives 6 7 8 8 Hard drives 3 4 5 9 Hard drives 0 1 2 10 System LEDs NOTE See Front panel LED indicators on page 16 for descriptions of LEDs NOTE Hard drive sequence is from top to bottom ...

Page 9: ...card slot 6 RJ 45 management port 7 Serial port if DB9 connector interface is required an RJ 45 to DB9 cable is needed 8 RJ 45 LAN ports 2 9 USB 3 0 ports 2 10 VGA port 11 Power Supply Unit 1 12 Power Supply Unit 2 NOTE See Rear panel LED indicators on page 19 for descriptions of LEDs NOTE Sequence is from top to bottom BIOS PCIe Slot Number Mapping The following table and image describes how each...

Page 10: ...r 1 PCIe Slot 6 Processor 1 PCIe slot 4 Processor 1 PCIe Slot 7 Processor 1 PCIe slot 5 Processor 1 PCIe Slot 8 Processor 1 PCIe slot 5C Processor 1 OCP Mezzanine Card Slot Processor 0 PCIe slot 6 Processor 0 Server components Item Description 1 Front hard drives SFF 24 LFF 12 2 System fans 4 3 Heatsink Processor 0 socket ...

Page 11: ...M slots 12 5 System board 6 PCIE add on cards 8 7 Rear hard drive slots 8 Redundant Power Supply Units 2 9 Processor 1 DIMM slots 12 10 Heatsink Processor 1 socket System board components Item Description 1 HDD back plane board connector 2 Processor 0 DIMM slots 6 ...

Page 12: ...ry 21 Slimline SAS connector 1 SATA1 22 Rear back plane board power connector 23 HDD back plane board power connector 24 Extension card power connectors 3 25 Processor 1 DIMM slots 6 26 Processor 1 socket 27 Processor 1 DIMM slots 6 28 Processor 0 DIMM slots 6 The table below describes the type of connections enabled for various LAN combinations as determined by the NCSI switch Connection Devices ...

Page 13: ...pulation order below for spare replacement Memory Module Population Rules All DIMMs must be DDR4 DIMMs DIMMs must be installed in the Processor 0 memory slots first There is no priority for populating DIMMs into channels When populating DIMMs into a channel slot 0 must be populated first and then followed by slot 1 ...

Page 14: ...k Per DIMM and Data Width DIMM Capacity GB Speed MT s Voltage V Slots per Channel SPC DIMMs per Channel DPC 2 Slots per Channel DRAM Density 1DPC 2DPC 4Gb 8Gb 1 2V 1 2V RDIMM SRx4 8GB 16GB 2666 2666 RDIMM SRx8 4GB 8GB RDIMM DRx8 8GB 16GB RDIMM DRx4 16GB 32GB RDIMM 3DS QRx4 N A 2H 64GB 8Rx4 N A 4H 128GB LRDIMM QRx4 32GB 64GB LRDIMM 3DS QRx4 N A 2H 64GB 8Rx4 N A 4H 128GB ...

Page 15: ...Component identification 15 Fan locations ...

Page 16: ...clude Redundant power module failure Temperature and voltage issue Blinking Amber Non critical condition may include Redundant power module failure Temperature and voltage issue Solid Amber Critical condition may include System fan failure System temperature Green System is operating normally 4 HDD LED 1 See table below 5 HDD LED 2 Off No hard drive is present Solid Green Hard drive is present 6 L...

Page 17: ...dant power module failure Temperature and voltage issue Blinking Amber Non critical condition may include Redundant power module failure Temperature and voltage issue Solid Amber Critical condition may include System fan failure System temperature Green System is operating normally 4 HDD LED 1 See table below 5 HDD LED 2 Off No hard drive is present Solid Green Hard drive is present 6 LAN2 Active ...

Page 18: ...on via HBA PCH Disk LED Green On 1 Off Green Off Amber Off Off Amber Off Removed HDD Slot Green On 1 Off Green Amber Off Off Amber RAID Configuration via HW RAID Card or SW RAID Card Disk LED Green On Off Alternate Off Amber Off On Low Speed 2Hz Off Removed HDD Slot Green On 1 Off 3 Amber Off On 3 NOTE 1 Depends on HBA Utility specifications NOTE 2 Blink cycle depends on HDD s activity signal NOTE...

Page 19: ... NIC Link right Off No data transmission is occurring Blinking Green Data transmission is occurring Solid Green Link between system and network or no access 7 and 8 Power Supply Off No AC power Blinking Green In standby sleep redundant offline mode Blinking Green 2Hz Undergoing firmware update Solid Green Output on and OK Blinking Amber Power supply warning event Solid Amber 12V Fault or fan lock ...

Page 20: ... server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown Use a virtual power button selection through BMC This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode Before proceeding verify that the server is in standby mode by observing that...

Page 21: ...uring the access panel to the chassis b Remove the single screw at the front of the system securing the access panel to the chassis c Using the grip areas on the access panel slide the access panel back about 1 5 cm 0 5 in and remove the access panel Turn the access panel over to locate the access panel label This label provides information on installing various options flexible memory configurati...

Page 22: ...e the server with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage To install the component 1 Place the access panel on top of the server Be sure all notches are in alignment 2 Using the grip areas on the access panel slide the access panel toward the front of the server The access panel locks into...

Page 23: ...h language 3 Go to the Boot menu screen and select the desired Boot Option Priority 4 Press F10 to Save Exit and continue the booting process using the device you have chosen Installing the operating system To operate properly the server must have a supported operating system installed For the latest information on operating system support see the product QuickSpecs on the Hewlett Packard Enterpri...

Page 24: ...ESTful API support Online and Offline HPE BMC BMC is a remote server management processor embedded on the system boards of HPE CL2200 Gen10 servers BMC enables the monitoring and controlling of servers from remote locations HPE BMC management is a powerful tool that provides multiple ways to configure update monitor and repair servers remotely BMC Standard comes preconfigured on HPE servers withou...

Page 25: ...ul API is a management interface that server management tools can use to perform configuration inventory and monitoring of the CL2200 Gen10 server via BMC The RESTful API uses basic HTTPS operations GET PUT POST DELETE and PATCH to submit or return JSON formatted data with BMC web server HPE BMC is Redfish 1 0 conformant For a comprehensive BMC User Interface guide visit http www hpe com support F...

Page 26: ...Software and configuration utilities 26 ...

Page 27: ... work All open widgets will be closed automatically If upgrade process is cancelled in the middle of the wizard the device will be reset NOTE The firmware upgrade process is a crucial operation Make sure that the chances of a power or connectivity loss are minimal when performing this operation Once you enter into Update Mode and choose to cancel the firmware flash operation the BMC must be reset ...

Page 28: ...ware and configuration utilities 28 1 Click Preserve all Configuration to preserve all configuration You can also customize which configuration is retained by clicking the Edit Preserve Configuration option ...

Page 29: ...files the file is automatically uploaded displaying the status of upload 3 Click Start firmware update to start the firmware update A pop up window will ask for your confirmation to proceed with the update 4 Click OK to start the firmware update 5 Select the images you want to update If you are updating all images click the select all checkbox 6 Click Flash selected sections The firmware update pa...

Page 30: ...des procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance on servers and server blades To view the guide select a language English http www hpe com support CL2100 2200Gen10 TSG en ...

Page 31: ...lete before POST is completed you will need to restart the server Use the Left Right arrow keys to move between the menu screens then press Enter to view that menu tab Use the Up Down arrow keys to move between the menu options then press Enter to execute that option Some options lead to pop up dialog boxes that prompt you to verify that you wish to execute that option Other options lead to dialog...

Page 32: ...closed in square brackets is user configurable Black font parameters are not user configurable for one of the following reasons The field value is auto configured or auto detected The field value is informational only The field is password protected F1 To bring up the General Help window The General Help window describes other setup navigation keys that are not displayed on the legend bar F2 Resto...

Page 33: ...S version BIOS Build Date Date when the system BIOS was built BMC Version Current BMC version Model Project Version Official model name of the server Processor 0 BrandString Processor model installed in Processor 0 slot Processor 1 BrandString Processor model installed in Processor 0 slot Total Memory Size of system memory detected during boot up Memory Frequency Frequency of system memory detecte...

Page 34: ...System utilities 34 Parameter Description System Language Sets the system language System Date Sets the system date System Time Sets the system time ...

Page 35: ... Port 2 Configuration LSI MegaRAID Configuration Utility RAID Configuration Trusted Computing Trusted Computing Setting Serial Port Console Redirection Serial Port Console Redirection SIO Configuration SIO Configuration parameters PCI Subsystem Setting PCI Subsystem Setting Network Stack Configuration Network Stack Settings Post Report Configuration POST Report Setting NVMe Configuration NVMe Devi...

Page 36: ...System utilities 36 iSCSI Configuration menu Parameter Description iSCSI Initiator Name The worldwide unique name of iSCSI Initiator Only IQN format is accepted Range is from 4 to 223 ...

Page 37: ...System utilities 37 Intel Virtual RAID on CPU Optional Parameter Description All Intel VMD Controllers Select to see more information about the Intel VMD controllers ...

Page 38: ...gabit Network Connection Parameter Description NIC Configuration Network Interface Controller configuration Blink LEDs Identifies the physical network port by blinking the associated LED Press the numeric keys to adjust desired values ...

Page 39: ...System utilities 39 VLAN Configuration Parameter Description Enter Configuration Menu VLAN Configuration ...

Page 40: ... Description Configuration Management Displays configuration options Controller Management Controller configuration Virtual Drive Management Virtual drive configuration Drive Management Drive configuration Hardware Components Basic hardware status and configuration ...

Page 41: ...ilities 41 Trusted Computing Parameter Description Value Security Device Support Enable Disable Security Device NOTE Your computer will reboot during restart in order to change State of the Device Enable Disable ...

Page 42: ...nabled Disabled Console Redirection Settings This setting specifies the host computer and the remote computer which the user is using will exchange data Both computers should have the same or compatible settings Legacy Console Redirection Settings NOTE Enabling console redirection will change the settings to text mode and disable the logo during POST ...

Page 43: ...System utilities 43 SIO Configuration menu Parameter Description Serial Port 1 2 View and set basic properties of the SIO logical device Like IO Base IRQ Range DMA Channel and Device Mode ...

Page 44: ...abled Onboard LAN1 I O ROM Enable Disable the onboard LAN1 devices and initializes device expansion ROM Enabled Disabled Onboard LAN2 I O ROM Enable Disable the onboard LAN2 devices and initializes device expansion ROM Enabled Disabled PCI Devices Common Settings Above 4G Decoding Enable Disable memory mapped I O to 4GB or greater address space Above 4G Decoding Enabled Disabled SR IOV Support If ...

Page 45: ... will not be created Enabled Disabled Ipv4 HTTP Support Enable Disable Ipv4 HTTP feature Enabled Disabled Ipv6 PXE Support Enable Ipv6 PXE Boot Support If disabled IPV6 PXE boot option will not be created Enabled Disabled Ipv6 HTTP Support Enable Disable Ipv6 HTTP feature Enabled Disabled PXE boot wait time Wait time to press ESC key to abort the PXE boot 0 5 Media detect count Number of times pre...

Page 46: ...System utilities 46 Post Report Configuration menu Parameter Description Value Post Error Message Enable Disable POST error message support Enabled Disabled ...

Page 47: ...System utilities 47 NVMe Configuration menu Parameter Description NVMe configuration Shows information on NVMe devices installed ...

Page 48: ...und for OS without XHCI hand off support The XHCI ownership change should be claimed by the XHCI driver Enabled Disabled USB Mass Storage Driver Support Enable Disable USB Mass Storage Driver support Enabled Disabled Port 60 64 Emulation Enable Disable the I O port 60h 64h emulation support This should be enabled for the complete USB keyboard legacy support for non USB aware OS Enabled Disabled ...

Page 49: ...tive power state prior to shutdown STAY OFF The system will remain off after the power shutdown POWER ON The system will power on after the power shutdown Last State Stay Off Power On Default Setting depends on the BMC setting Skip Above 4G Decoding for VGA Enable Disable 64bit capable devices to be decoded in Skip Above 4G Address VGA Space Enabled Disabled Chassis Opened Warning Enable Disable t...

Page 50: ...uration Configure the memory IIO Configuration Configure the IIO Advanced Power Management Configuration Configure the Advanced Power Management settings PCH Configuration Configure the PCH Miscellaneous Configuration Configure miscellaneous settings Server ME Configuration Configure the server ME settings Runtime Error Logging Configure error log settings Power Policy Configure general power poli...

Page 51: ...er Enable Disable OS watchdog timer Enabled Disabled OS Wtd Timer Timeout Configure the OS watchdog timer 5 minutes 10 minutes 15 minutes 20 minutes OS Wtd Timer Policy Configure the FRB 2 Timer policy Do Nothing Reset Power Down System Event Log Configure system event log settings View FRU Information View information for installed FRU parts BMC VLAN configuration Configure BMC VLAN parameters BM...

Page 52: ...stem utilities 52 Security menu Parameter Description Administrator Password Set the administrator s password User Password Set the user s password Secure Boot Select to configure the secure boot function ...

Page 53: ...Disabled Boot mode select Selects the boot mode Legacy UEFI Fixed Boot Order Priorities Boot Option 1 Boot Option 2 Boot Option 3 Boot Option 4 Boot Option 5 Displays the device assigned to the specified boot sequence The Setup Utility attempts to boot the operating system in this order By default the server searches for boot devices in the following order Storage Device HDD SSD NVMe Optical Drive...

Page 54: ...nd Reset Save changes made and restart the system Discard Changes and Exit Discard changes made restart the system Save Changes Save changes made Discard Changes Discard changes made Default Options Restore Defaults Load the factory default settings for all setup parameters Keyboard shortcut F3 Save as User Defaults Save the current configuration settings as user default values Restore User Defaul...

Page 55: ... day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the Hewlett Packard Enterprise Support Center and a technician will help you over the telephone Hewlett Packard Enterprise specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to Hewlett Packard Enterp...

Page 56: ...1 Mandatory 1 on page 87 3 Fan P02121 001 Mandatory 1 on page 81 4 Fan Cage P02123 001 Mandatory1 on page 99 or 101 5 Heatsink P02124 001 Mandatory1 on page 77 6 System Board4 P02119 001 Mandatory1 on page 83 7 Riser 2 P02120 001 Mandatory 1 on page 70 8 Riser 3 P02129 001 Mandatory 1 on page 70 9 Riser 4 P02130 001 Mandatory 1 on page 70 10 Rear Backplane P02131 001 Mandatory 1 on page 85 11 1200...

Page 57: ...Xeon Gold 5120 14C 105 W 875718 001 Mandatory1 on page 77 k 2 10 GHz Intel Xeon Gold 6130 16C 125 W 874736 001 Mandatory 1 on page 77 l 2 00 GHz Intel Xeon Gold 6138 20C 125 W 874735 001 Mandatory1 on page 77 m 2 30 GHz Intel Xeon Gold 6140 18C 140 W 874734 001 Mandatory 1 on page 77 n 2 10 GHz Intel Xeon Gold 6152 22C 140 W 874730 001 Mandatory 1 on page 77 o 3 60 GHz Intel Xeon Gold 5122 4C 105 ...

Page 58: ...on page 113 Cable Kit PWR Slimline SAS CL2200 P02180 001 Mandatory 1 on page 113 c M 2 Enablement P02966 001 Mandatory 1 on page 117 d Trusted Platform Module 2 0 P02967 001 Mandatory 1 on page 82 Not shown See Cabling section 1 Mandatory Parts for which customer self repair is mandatory If you request Hewlett Packard Enterprise to replace these parts you will be charged for the travel and labor c...

Page 59: ...0B Original 5CRS2131NR HP 10A New P01239 001 P02120 001 5CRS2124NR 00 10B Original 5CRS2124NR HP 10A New P01462 001 P02130 001 5CNVO124NR 00 10A Original 5CNVO124NR HP 10A New P02200 001 P02176 001 5CEPM080NR 00 10A Original 5CEPM080NR HP 10A New P02201 001 P02177 001 5CEP26O0NR 00 10A Original 5CEP26O0NR HP 11A New P02205 001 P02179 001 5CBP20O2NR 00 10B Original 5CBP20O2NR HP 10A New P01254 001 ...

Page 60: ... Original 5CFP2001NR HP 10A New 25CR5 700604 Y4R 25CFB 103K00 L5R P01540 001 P02118 001 6N0ASP031PR HP 100 P01837 001 P02123 001 6N0ASP030PR HP 100 P01247 001 P02121 001 5CRS2132NR 00 10B Original 5CRS2132NR HP 10A New P01461 001 P02129 001 5CRS2131NR 00 10B Original 5CRS2131NR HP 10A New P01239 001 P02120 001 5CRS2124NR 00 10B Original 5CRS2124NR HP 10A New P01462 001 P02130 001 5CNVO124NR 00 10A...

Page 61: ...00309 Y4R P02204 001 P02178 001 25CRI 220302 Y4R 25CRI 220302 B1R P01468 001 P02132 001 25CR5 550700 Y4R P01467 001 P02132 001 25CR5 250800 Y4R P01198 001 P02132 001 25CFM 850820 A4R P02202 001 P02178 001 25CFM 800820 A4R P01245 001 P02133 001 25CFM 750820 A4R P02203 001 P02178 001 25CFM 700820 A4R P01244 001 P02133 001 25CFM 600820 A4R P01243 001 P02133 001 25CFM 400820 A4R P01201 001 P02180 001 ...

Page 62: ...ners Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Symbols on equipment The following symbols may be placed on equipment to indicate the presence ...

Page 63: ...r to the equipment Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the rack CAUTION Do not operate the rack for long periods with the access panel open or removed Operating the rack in this manner results in improper airflow and improper cooling that can lead...

Page 64: ... hot surfaces allow the drives and the internal system components to cool before touching them To install the component 1 Remove the hard drive carrier from the chassis a Press the hard drive carrier handle release button to release the handle b Pull the carrier handle to remove the hard drive carrier ...

Page 65: ...Removal and replacement procedures 65 2 Place the hard drive into the hard drive carrier and secure it with four screws To replace the component reverse the removal procedure ...

Page 66: ... hot surfaces allow the drives and the internal system components to cool before touching them To install the component 1 Remove the hard drive carrier from the chassis a Press the hard drive carrier handle release button to release the handle b Pull the carrier handle to remove the hard drive carrier ...

Page 67: ...Removal and replacement procedures 67 2 Place the hard drive into the hard drive carrier and secure it with four screws To replace the component reverse the removal procedure ...

Page 68: ...jury from hot surfaces allow the drives and the internal system components to cool before touching them To remove the component 1 Power down the server on page 20 2 Disconnect all peripheral cables from the server 3 Remove the power supply To replace the component reverse the removal procedure ...

Page 69: ...ces allow the drives and the internal system components to cool before touching them To remove the component 1 Power down the server on page 20 2 Disconnect all peripheral cables from the server 3 Remove the access panel on page 21 4 Remove the fan duct To replace the component reverse the removal procedure ...

Page 70: ...to cool before touching them To remove the component 1 Power down the server on page 20 2 Disconnect all peripheral cables from the server 3 Remove the access panel on page 21 4 Loosen the two thumbscrews securing the riser cage to the rear of the system 5 Remove the riser cages from the system a Loosen the two thumbscrews securing the riser cage inside the system ...

Page 71: ...Removal and replacement procedures 71 b Remove the single screw at the rear of the system To replace the component reverse the removal procedure ...

Page 72: ...nternal system components to cool before touching them To install the component 1 Power down the server on page 20 2 Disconnect all peripheral cables from the server 3 Remove the access panel on page 21 4 Remove the riser cage on page 70 5 Remove the screws securing the riser cage bracket to the riser cage and then remove the riser cage bracket ...

Page 73: ...Removal and replacement procedures 73 6 Install the PCIe add on card To remove the component reverse the installation procedure ...

Page 74: ...rank DIMM is similar to having two single rank DIMMs on the same module with only one rank accessible at a time A quad rank DIMM is effectively two dual rank DIMMs on the same module Only one rank is accessible at a time The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM Dual and quad rank DIMMs provide the greatest capacity with th...

Page 75: ...ion PC4 DDR4 5 Maximum memory speed 2666 MT s 6 CAS latency V 9 7 DIMM type R RDIMM registered L LRDIMM load reduced 8 SPD Revision 11 For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the Hewlett Packard Enterprise website http www hpe com info qs For DIMM spare replacement install the DIMMs per slot number as instruc...

Page 76: ...static dissipating work surface or inside separate antistatic bags CAUTION To prevent damage to electrical components take the appropriate anti static precautions before beginning any installation removal or replacement procedure Improper grounding can cause electrostatic discharge To remove the component 1 Power down the server on page 20 2 Disconnect all peripheral cables from the server 3 Remov...

Page 77: ... to the processor or system board only authorized personnel should attempt to replace or install the processor in this server See video instructions for replacing the heatsink and processor on the Hewlett Packard Enterprise website https www brainshark com HPLearning vu pi zKFzystysz7uRez0 To remove and install the component 1 Power down the server on page 20 2 Disconnect all peripheral cables fro...

Page 78: ...ssembly and heatsink The slot is across from the Pin 1 indicator near the corner b Insert a 1 4 flathead screwdriver into the slot Be sure that the screwdriver is between the processor assembly and the heatsink c To release the adhesion of the thermal grease gently rotate the screwdriver 7 Unlatch the remaining corners of the processor assembly and remove the processor assembly from the heatsink ...

Page 79: ...please follow the Processor Spare Kit Installation Instructions to apply thermal grease to the processor Use the full contents of the thermal grease syringe If installing a new heatsink the thermal grease is pre applied 10 Install the processor assembly on the heatsink Align the Pin 1 indicator on the processor to the Pin 1 indicator on the heatsink and then latch the processor assembly to the hea...

Page 80: ...ent procedures 80 11 Place the heatsink with processor onto the processor slot making sure the pegs on the processor slot fit into the openings in the heatsink 12 Secure the four screws on the heatsink in sequence 1 2 3 4 ...

Page 81: ...w the drives and the internal system components to cool before touching them To remove the component 1 Power down the server on page 20 2 Disconnect all peripheral cables from the server 3 Remove the access panel on page 21 4 Remove the fan module from the chassis To replace the component reverse the removal procedure ...

Page 82: ...l injury Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 70 C 158 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product IMPORTANT When the server is in standby mode auxiliary power is still being provided to the system To install the component 1 Power down the s...

Page 83: ...ng work surface or inside separate antistatic bags CAUTION To prevent damage to electrical components take the appropriate anti static precautions before beginning any installation removal or replacement procedure Improper grounding can cause electrostatic discharge To install the component 1 Power down the server on page 20 2 Disconnect all peripheral cables from the server 3 Remove the access pa...

Page 84: ...ove the system board a Remove the four screws securing the system board to the system b Carefully slide the system board towards the front of the system c Lift the system board out the system To replace the component reverse the removal procedure ...

Page 85: ...ing them 1 Power down the server on page 20 2 Disconnect all peripheral cables from the server 3 Remove the access panel on page 21 4 Remove the fan duct on page 69 5 Untie and disconnect all relevant cables located on the left and right side of the system chassis and then remove them from their respective cable routing channels 6 Remove 2 screws securing the rear backplane to the system ...

Page 86: ...Removal and replacement procedures 86 7 Remove the rear backplane from the system To replace the component reverse the removal procedure ...

Page 87: ...ver 3 Remove the access panel on page 21 4 Remove the fan duct on page 69 5 Untie and disconnect all relevant cables located on the left and right side of the system chassis and then remove them from their respective cable routing channels 6 Disconnect all fan cables from the front drive cage backplane on page 135 7 Remove the front access panel a Remove 5 screws on securing the front access panel...

Page 88: ...Removal and replacement procedures 88 8 Remove the LED and USB covers a Remove the 4 screws securing the LED and USB covers to the system b Pull and remove the LED and USB covers ...

Page 89: ...Removal and replacement procedures 89 9 Remove the hard drive cage a Remove the 12 screws securing the hard drive cage b Slide the hard drive cage forward then lift and remove the hard drive cage ...

Page 90: ...Remove the front drive cage backplane a Remove the 4 screws securing the front drive cage backplane to the hard drive cage b Remove the front drive cage backplane from the hard drive cage To replace the component reverse the removal procedure ...

Page 91: ...all peripheral cables from the server 3 Remove the access panel on page 21 4 Remove the fan duct on page 69 5 Untie and disconnect all relevant cables located on the left and right side of the system chassis and then remove them from their respective cable routing channels 6 Disconnect all fan cables from the front drive cage backplane on page 135 7 Remove 6 screws on the left and right side of th...

Page 92: ...92 8 Remove the front drive cage backplane assembly from the system a Remove 3 screws securing the front drive cage backplane to the system see image below for screw location b Lift the front drive cage backplane assembly from the system ...

Page 93: ...cage backplane board to the frame and then remove the front drive cage backplane board NOTE If you are removing the front drive cage backplane from the system in order to access other parts you do not need to complete this step To replace the component reverse the removal procedure ...

Page 94: ... cables from the server 3 Remove the access panel on page 21 4 Remove the fan duct on page 69 5 Untie and disconnect all relevant cables located on the left and right side of the system chassis and then remove them from their respective cable routing channels 6 Disconnect all fan cables from the front drive cage backplane on page 135 7 Remove the fan cage bracket a Remove the 2 screws securing the...

Page 95: ... screws on securing the front access panel to the system b Slide the front access panel backward then lift and remove the front access panel 9 Remove the LED and USB covers a Remove the 4 screws securing the LED and USB covers to the system b Pull and remove the LED and USB covers ...

Page 96: ...ing the hard drive cage b Slide the hard drive cage forward then lift and remove the hard drive cage 11 Remove the LED and USB boards a Remove the 4 screws securing the LED and USB boards to the system b Pull and remove the LED and USB boards To replace the component reverse the removal procedure ...

Page 97: ...e the access panel on page 21 4 Remove the fan duct on page 69 5 Untie and disconnect all relevant cables located on the left and right side of the system chassis and then remove them from their respective cable routing channels 6 Remove the front drive cage backplane on page 91 7 Remove the front access panel a Remove 2 screws on the left and right side of the chassis securing the front access pa...

Page 98: ...crews securing the LED and USB covers to the system b Pull and remove the LED and USB covers 9 Remove the LED and USB boards a Remove the 4 screws securing the LED and USB boards to the system b Pull and remove the LED and USB boards To replace the component reverse the removal procedure ...

Page 99: ...es from the server 3 Remove the access panel on page 21 4 Remove the fan duct on page 69 5 Untie and disconnect all relevant cables located on the left and right side of the system chassis and then remove them from their respective cable routing channels 6 Disconnect all fan cables from the front drive cage backplane on page 135 7 Remove the fan cage bracket c Remove the 2 screws securing the fan ...

Page 100: ...es 100 8 Remove all fans from the system on page 81 9 Remove the fan cage from the system a Remove the 6 screws securing the fan cage to the system b Lift and remove the fan cage To replace the component reverse the removal procedure ...

Page 101: ...server on page 20 2 Disconnect all peripheral cables from the server 3 Remove the access panel on page 21 4 Remove the fan duct on page 69 5 Remove all fans from the system on page 81 6 Remove the front drive cage backplane on page 91 7 Remove the fan cage from the system a Remove the 3 screws securing the fan cage to the system b Lift and remove the fan cage To replace the component reverse the r...

Page 102: ...nce only the actual product may vary To install the component 1 Power down the server on page 20 2 Disconnect all peripheral cables from the server 3 Before installation check the rack post type used as the rail kit is pre installed with screws for for square hole posts If the rack post type features round hole posts please switch the pre installed square hole screws and then install round hole sc...

Page 103: ... rail until you hear a click WARNING When extending the inner rail ensure that the ball bearings lock in place If the they are not locked in placed you will be able to properly insert the chassis b Pull the release tab forward then remove the inner rail 5 Insert the inner rail onto the chassis so that it locks in place ...

Page 104: ...Removal and replacement procedures 104 6 Secure the inner rail onto the chassis with 4 screws 7 Affix the outer rail bracket assembly to the frame ...

Page 105: ...Removal and replacement procedures 105 8 Insert the chassis into the outer rail a Ensure the ball bearing retainer is located at the front of the rail b Insert the chassis into the outer rails ...

Page 106: ... rails of the rack hold the chassis securely and push the chassis in for at least 20 cm 200mm before loosening to ensure proper installation as seen in the image below 9 Continue pushing the chassis into the outer rail until you hit a stop then pull push the release tab on the inner rails ...

Page 107: ...Removal and replacement procedures 107 10 Secure the chassis using the thumbnail screws on the front and the supplied screws in the rear To remove the component reverse the installation procedure ...

Page 108: ...he correct OCP mezzanine card bracket for your card a Identify the name of the corresponding bracket for your OCP mezzanine card in the table below OCP Card Bracket Name Part Number INTEL HPE CL Eth 1x25Gb XXV71 OCP FIO Adptr XXV710DA1OCPG PA 01 25HB1 R18106 I0R Mellanox HPE CL Eth 1x50Gb MLX4Lx OCP FIO Adptr MCX4431A GCAN PA 02 25HB1 R18107 I0R INTEL HPE CL Eth 2x25Gb XXV71 OCP FIO Adptr XXV710DA...

Page 109: ...CP mezzanine card into the system a Insert the OCP mezzanine card into the slot at the rear of the system CAUTION When inserting the MCX4421 and MCX4431 OCP mezzanine cards users will need to press and squeeze the foam at the rear of the card to fit the card into the slots along the rear wall of the chassis Failure to press the foam may result in damage to the card s mylar sheath ...

Page 110: ...Removal and replacement procedures 110 b Secure the OCP mezzanine card to the chassis with three screws To replace the component reverse the removal procedure ...

Page 111: ...efore touching them To install the component 1 Power down the server on page 20 2 Disconnect all peripheral cables from the server 3 Remove the access panel on page 21 4 Remove the riser cage on page 70 5 Locate the TPM connector on the system board see page 11 for connector locations 6 Install the TPM module into the system To remove the component reverse the installation procedure ...

Page 112: ...nts to cool before touching them 1 Power down the server on page 20 2 Disconnect all peripheral cables from the server 3 Remove the access panel on page 21 4 Remove the riser cage on page 70 5 Locate the VROC upgrade module connector on the system board see page 11 for connector locations 6 Install the VROC upgrade module To remove the component reverse the installation procedure ...

Page 113: ...onents to cool before touching them To install the component 1 Power down the server on page 20 2 Disconnect all peripheral cables from the server 3 Remove the access panel on page 21 4 Remove the fan duct on page 69 5 Remove the left riser cage on page 70 6 Remove the fan cage bracket a Remove the 2 screws securing the fan cage bracket to the system b Lift and remove the fan cage bracket ...

Page 114: ...Removal and replacement procedures 114 7 Install the expander PCB tray 8 Turn the expander PCB tray arm to a 45 degree angle towards the front of the system ...

Page 115: ... bottom slot PCIe add on card slot 1 on the riser cage 10 Install the riser cage with SAS card into the system 11 Secure the riser cage to the system using the thumbnail screws described in the Riser cage section on page 70 12 Connect and route the SAS cables on page 131 ...

Page 116: ...Removal and replacement procedures 116 To remove the component reverse the installation procedure ...

Page 117: ...w the drives and the internal system components to cool before touching them To install the component 1 Power down the server on page 20 2 Disconnect all peripheral cables from the server 3 Remove the access panel on page 21 4 Remove the fan duct on page 69 5 Remove the left riser cage on page 70 6 Install the M 2 SSD into the M 2 card ...

Page 118: ...Removal and replacement procedures 118 7 Secure the M 2 SSD to the M 2 card using a single screw 8 Install the M 2 card into the bottom slot PCIe add on card slot 3 on the riser cage ...

Page 119: ...es 119 9 Install the riser cage with M 2 card into the system 10 Secure the riser cage to the system using the thumbnail screws described in the Riser cage section on page 70 To remove the component reverse the installation procedure ...

Page 120: ...ents to cool before touching them To install the component 1 Power down the server on page 20 2 Disconnect all peripheral cables from the server 3 Remove the access panel on page 21 4 Remove the fan duct on page 69 5 Remove the fan cage bracket a Remove the 2 screws securing the fan cage bracket to the system b Lift and remove the fan cage bracket 6 Remove the riser cage on page 70 ...

Page 121: ...the expander PCB tray 8 Turn the expander PCB tray arm to a 45 degree angle towards the front of the system 9 Install the OCP Card on page 102 10 Connect and route the NVMe cables on page 138 To remove the component reverse the installation procedure ...

Page 122: ...n the remote mount board b Align the 3 screws and secure the clip to the remote mount board using the 3 screws c Attach the CVPM05 module to the remote mount board by pressing the CVPM05 module into the clip on the remote mount board until the module clicks firmly into place d Connect the CVPM05 module to the MegaRAID adapter by connecting the module interface cable connector the larger connector ...

Page 123: ...er super capacitator card into the system 9 Secure the riser cage to the system using the thumbnail screws described in the Riser cage section on page 70 10 Connect and route the RAID controller super capacitator card on page 139 To remove the component reverse the installation procedure ...

Page 124: ...tt Packard Enterprise website CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped To change cables 1 Power down the server on page 20 2 Disconnect all peripheral cables from the server 3 Remove the access panel on page 21 4 Remove the fan duct on page 69 Storage Cabling SFF only Front HDD Back Plane Board Power Description Spare par...

Page 125: ...al Description Spare part number M B Location BPB Location Power and Signal Cable Kit P02132 001 BP_1 BP_1 Rear HDD Back Plane Board Power Description Spare part number M B Location BPB Location Power and Signal Cable Kit P02132 001 ATX2 BPB_PWR ...

Page 126: ...bling 126 Rear HDD Back Plane Board Signal Description Spare part number Front BPB Location Rear BPB Location Power and Signal Cable Kit P02132 001 SERIES SERIES On Board SATA to Rear HDD Back Plane Board ...

Page 127: ...001 SSATA 4 SSATA 5 SATA0 Slimline SAS HD to Slimline 8i RAID Card Description Spare part number Card Location BPB Location Slimline Cable Kit Green P02133 001 C0 SATA0 Slimline Cable Kit Turqouise P02133 001 C1 SATA1 NOTE The RAID card also requires the connection of the BBU Cable x 1 kit see page 139 ...

Page 128: ...line Cable Kit Green P02133 001 Riser Card 1 C0 SATA0 Slimline Cable Kit Turqouise P02133 001 Riser Card 1 C1 SATA1 Slimline Cable Kit Purple P02133 001 Riser Card 2 C0 SATA2 Slimline Cable Kit Orange P02133 001 Riser Card 2 C1 SATA3 NOTE The RAID card also requires the connection of the BBU Cable x 2 kit see page 140 ...

Page 129: ...ine Cable Kit Green P02133 001 Riser Card 1 C0 SATA0 Slimline Cable Kit Turqouise P02133 001 Riser Card 1 C1 SATA1 Slimline Cable Kit Purple P02133 001 Riser Card 1 C2 SATA2 Slimline Cable Kit Orange P02133 001 Riser Card 1 C3 SATA3 NOTE The RAID card also requires the connection of the BBU Cable x 1 kit see page 139 ...

Page 130: ...Cable Kit Turqouise P02133 001 Riser Card 1 C1 SATA1 Slimline Cable Kit Purple P02133 001 Riser Card 2 C0 SATA2 Slimline Cable Kit Orange P02133 001 Riser Card 2 C1 SATA3 Slimline Cable Kit Dark Steel P02133 001 Riser Card 2 C2 SATA4 Slimline Cable Kit Light Gray P02133 001 Riser Card 2 C3 SATA5 NOTE The RAID card also requires the connection of the BBU Cable x 2 kit see page 140 ...

Page 131: ...limline SAS Cables Purple P02180 001 SAS_2 SATA2 Power Slimline SAS Cables Orange P02180 001 SAS_3 SATA3 Power Slimline SAS Cables Dark Steel P02180 001 SAS_4 SATA4 Power Slimline SAS Cables Light Gray P02180 001 SAS_5 SATA5 Power Slimline SAS Cables Dark Grey P02180 001 SAS_IN0 RAID Card C0 Power Slimline SAS Cables Slate P02180 001 SAS_IN1 RAID Card C1 Power Slimline SAS Cables Bronze P02180 001...

Page 132: ...ling 132 Storage Cabling LFF only Front HDD Back Plane Board Power Description Spare part number M B Location BPB Location Power and Signal Cable Kit P02132 001 ATX1 ATX1 Front HDD Back Plane Board Signal ...

Page 133: ...al Cable Kit P02132 001 BP_1 BP_1 On Board SATA to Front HDD Back Plane Board Description Spare part number M B Location BPB Location Slimline Cable Kit Green P02133 001 SATA0 SATA0 Slimline Cable Kit Turquiose P02133 001 SATA1 SATA1 Slimline Cable Kit Purple P02133 001 SSATA0 SATA2 ...

Page 134: ...ption Spare part number M B Location BPB Location Power and Signal Cable Kit P02132 001 ATX2 BPB_PWR Rear HDD Back Plane Board Signal Description Spare part number Front BPB Location Rear BPB Location Power and Signal Cable Kit P02132 001 SERIES SERIES ...

Page 135: ...ing 135 On Board SATA to Rear HDD Back Plane Board Description Spare part number M B Location BPB Location Power and Signal Cable Kit P02132 001 SSATA 4 SSATA 5 SATA0 System Cabling SFF and LFF System Fans ...

Page 136: ...part number M B Location BPB Location Fan Cage P02123 001 N A FAN1_A FAN1_B FAN2_A FAN2_B FAN3_A FAN3_B FAN4_A FAN4_B Front Panel Board Description Spare part number M B Location FP Location Front Panel and USB P02118 001 FP_1 FP_1 ...

Page 137: ...Cabling 137 Front USB 3 0 Description Spare part number M B Location FP Location Front Panel and USB P02118 001 F_USB1 ...

Page 138: ...ation BPB Location Power Slimline NVMe cables Green P02178 001 U 2A U 2H Power Slimline NVMe cables Turqouise P02178 001 U 2B U 2G Power Slimline NVMe cables Purple P02178 001 U 2C U 2F Power Slimline NVMe cables Orange P02178 001 U 2D U 2E Power Slimline NVMe cables Bronze P02178 001 12V_BP3 12V IN ...

Page 139: ...r Capacitor CVPM05 Optional NOTE For detailed installation instructions please refer to the Broadcom website Description Spare part number Module Location Board Location RAID Controller Super Capacitor P03112 001 BBU PW Connector J14 ...

Page 140: ...etailed installation instructions please refer to the Broadcom website Description Spare part number Module Location Board Location RAID Controller Super Capacitor Green P03112 001 BBU PW Connector J14 RAID Controller Super Capacitor Turquoise P03112 001 BBU PW Connector J14 ...

Page 141: ... and Compliance Information for Server Storage Power Networking and Rack Products available at the Hewlett Packard Enterprise website http www hpe com support Safety Compliance EnterpriseProducts Belarus Kazakhstan Russia marking Manufacturer and Local Representative Information Manufacturer information Hewlett Packard Enterprise Company 3000 Hanover Street Palo Alto CA 94304 U S Local representat...

Page 142: ...ates the year counting from within each new decade with 2000 as the starting point for example 238 2 for 2002 and 38 for the week of September 9 In addition 2010 is indicated by 0 2011 by 1 2012 by 2 2013 by 3 and so forth YYWW where YY indicates the year using a base year of 2000 for example 0238 02 for 2002 and 38 for the week of September 9 Turkey RoHS material content declaration Ukraine RoHS ...

Page 143: ...ic sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance i...

Page 144: ...ximum humidity of 95 is based on a maximum temperature of 38 7 C 101 7 F Altitude maximum for storage corresponds to a pressure minimum of 70 KPa Maximum allowable altitude change rate is 305 m min 1 000 ft min NOTE The upper operating temperature limit and rate of change may be limited by the type and number of options installed Maximum operating altitude may be limited by the type and number of ...

Page 145: ...cumentation to identify the recommended software update method To download product updates go to either of the following o Hewlett Packard Enterprise Support Center Get connected with updates page http www hpe com support e updates o Software Depot website http www hpe com support softwaredepot To view and update your entitlements and to link your contracts and warranties with your profile go to t...

Page 146: ...hat an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the Hewlett Packard Enterprise Support Cen...

Page 147: ...rd consultez le site Web Hewlett Packard Enterprise http www hpe com support selfrepair Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose i prodotti Hewlett Packard Enterprise sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fas...

Page 148: ...nzeichnet CSR Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar Wenn Sie Hilfe benötigen können Sie das Hewlett Packard Enterprise Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien von ...

Page 149: ...á cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio Para obtener más información acerca del programa de Reparaciones del propio cliente de Hewlett Packard Enterprise póngase en contacto con su proveedor de servicios local Si está interesado en el programa para Norteamérica visite la página web de Hewlett Packard En...

Page 150: ... obra do serviço Opcional Peças cujo reparo feito pelo cliente é opcional Essas peças também são projetadas para o reparo feito pelo cliente No entanto se desejar que a Hewlett Packard Enterprise as substitua pode haver ou não a cobrança de taxa adicional dependendo do tipo de serviço de garantia destinado ao produto OBSERVAÇÃO Algumas peças da Hewlett Packard Enterprise não são projetadas para o ...

Page 151: ...Support and other resources 151 ...

Page 152: ...Support and other resources 152 ...

Page 153: ...oduct includes additional remote support details use search to locate that information Remote support and Proactive Care information HPE Get Connected http www hpe com services getconnected HPE Proactive Care services http www hpe com services proactivecare HPE Proactive Care service Supported products list http www hpe com services proactivecaresupportedproducts HPE Proactive Care advanced servic...

Page 154: ... Acronyms and abbreviations CSR Customer Self Repair ESD electrostatic discharge ID identification POST Power On Self Test RPS redundant power supply SATA serial ATA UEFI Unified Extensible Firmware Interface UID unit identification ...

Page 155: ...tion send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hpe com When submitting your feedback include the document title part number edition and publication date located on the front cover of the document For online help content include the product name product version help edition and publication date located on the legal notices page ...

Page 156: ...ocumentation feedback 155 E electrical 62 143 electrostatic discharge 62 143 environmental specifications 144 EuroAsian Economic Commision 141 European Union notice 141 F Federal Communications Commision FCC notice 141 front panel buttons 7 16 front panel components 16 G grouding methods 62 143 H help resources 145 Hewlett Packard Enterprise contact information 145 Hewlett Packard Enterprise techn...

Page 157: ... S safety considerations 62 141 143 safety information 62 series number 141 setup 23 specifications 144 specifications environmental 144 specifications server 144 static electricity 62 support 145 support and other resources 145 symbols on equipment 62 system battery 82 T Taiwan battery recycling notice 141 technical support 145 telephone numbers 145 U UEFI System Utilities 23 V Virtual Power butt...

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