Chapter 3
Diagnostic Flowchart
3-1
Start diagnostic flowchart
Use the following flowchart to start the diagnostic process.
Start
Diagnosis
Do you want to perform
the Remote Diagnosis?
Does the
Server power on?
Does the
Server complete POST?
Are physical drives not
shown or are errors displayed
during POST?
Are logical drives not shown
or are errors displayed during
POST?
Does the server
boot to the OS
Does the
server have insight
Management Agent fault or
LED fault indication?
Go to
Remote
Diagnosis
Go to Power
On Issues
Go to POST
Issues
Go to
Physical
Drive Issues
Go to
Logical
Drive Issues
Go To OS
Boot Issues
Is the NIC working?
Go to
Server Fault
Indications
Go to NIC
Issues
Go to
General
Diagnosis
Yes
No
Yes
No
Yes
No
No
Yes
No
Yes
No
Yes
Yes
No
No
Yes
