Action
NIC issues flowchart (1 of 2)
Start
NIC issues
Gather important symptom
information for use in
troubleshooting the issue
Did the NIC work
previously?
Were any
changes made
recenyly?
What changes
where made?
Reseat the NIC and
verify cabling is
connected properly.
Does condition
still exist?
Verify that the NIC is supported on the
server.
If new hardware was
added to the server
recently. Remove the
hardware
Verify that the firmware
and drivers are correct for
the hardware. Make
updates as required.
Update
firmware/drivers to
the most recent
supported version
Reinstall the previous
firmware or driver version
End
Does condition
still exist?
Does condition
still exist?
Does condition
still exist?
Does condition
still exist?
Does condition
still exist?
Go To NIC
issues p2
Troubleshoot and correct all
issues between the NIC and
switch or VC configuration:
-IP address setting
-Port speeds
-Port negotiation settings
-Switch port disabled
Does condition
still exist?
End
No
Yes
Yes
Yes
No
No
Server config
No
No
No
No
No
Yes
Yes
Yes
Yes
Yes
Network or
NIC config
No
Firmware or
driver updates
Yes
