Action
Troubleshoot the issue using the following flowcharts:
Start physical
drive issues
Gather Important symptom
information for use in
troubleshooting the issues
Is the drive a
QVL drive?
Install a QVL drive
Does the condition
still exist
Is drive failure
intermittent?
Update drive firmware
Does the condition
still exist
Is the drive
failure permanent?
Replace the drive.
Does the condition
still exist
Does the drive match other
drive in the configuration
Replace the drive with a drive
that is supported by the
configuration.
Does the condition
still exist
Are the drive-related POST
error message being
displayed?
Resolve the issue displayed in
the error message.
Does the condition
still exist
Does the condition
still exist
End
No
No
No
No
No
No
No
No
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
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