Action
Verify that the DIMMs are installed according to the DIMM population guides in the server user guide.
Verify that the Memory RAS Configuration settings and DIMMs are installed according to the DIMM
population guidelines in the server user guide.
Verify that the DIMMs are supported on the server.
Be sure that the associated processor is installed for all DIMMs on the server.
Update the BIOS to the latest version.
Server fails to recognize new memory
Symptom
The server does not recognize new memory installed on the server.
Cause
The memory is not supported on this server.
The memory is not installed according to the server requirements.
The memory limits are exceeded for the server.
The processor is not supported on the server.
The memory is not installed or seated properly.
Action
Be sure the memory is the correct type for the server.
Be sure the memory is installed according to the server requirements.
Be sure you have not exceeded the memory limits of the server or operating system.
Be sure no Event List error messages are displayed in the IPMI Event LOG.
Be sure the memory is seated properly.
Be sure no conflicts are occurring with existing memory.
Test the memory by installing the memory into a known working server. Be sure the memory meets
the requirements of the new server on which you are testing the memory.
Update the BIOS to the latest version.
Replace the memory.
Uncorrectable memory error
Symptom
A POST error message or a IPMI Event LOG is displayed.
Stop error or blue screen (Windows)
Linux kernel panic
