Table 4-5
Audio problems (continued)
Problem
Cause
Solution
Audio over DisplayPort
is not working.
Either the monitor does not
support audio, or
DisplayPort is not the default
audio output.
1.
Go to
Control Panel > Sound
.
2.
On the
Playback
tab, select the DisplayPort monitor. (If
there is no monitor audio device listed, the monitor does not
support audio).
3.
Click
Set Default
.
Audio input does not
work.
The wrong device is set as
the default audio input.
1.
Go to
Control Panel > Sound
.
2.
On the
Recording
tab, select the appropriate input.
3.
Click
Set Default
.
Solving printer problems
Table 4-6
Printer problems
Problem
Cause
Solution
Printer does not print.
Printer is not turned on and
online.
Turn the printer on and be sure it is online.
The correct printer driver for the
application is not installed.
1.
Install the correct printer driver for the application.
2.
Try printing using the MS-DOS command:
DIR C:\> [printer port]
Replace
printer port
with the address of the printer
used. If the printer works, reload the printer driver.
If you are on a network, you
might not have made a
connection to the printer.
Make the proper network connection to the printer.
Printer might have failed.
Run printer self-test.
Printer does not turn on. The cables might not be
connected properly.
Troubleshooting scenarios and solutions
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