HP Workstation x4000 Technical Reference Manual Download Page 234

Page: 234 / 238

Contacting Support

Hewlett-Packard Support and Information Services

Chapter 12

234

Hewlett-Packard Support and Information
Services

Collecting Information Before Contacting HP Support

You can learn more about HP service and support from the support Web
site

www.hp.com/workstations/support

Before you contact HP Support, record the information mentioned below.
This helps HP support deal with your problem quickly and efficiently.

Table 12-1

Collecting Information for Support

Information
needed

Details

Your information

General information

Workstation
model number

The model number is located on the back of the
Workstation on separate label next to the
serial number label, or on the right side of the
chassis.

If your system is running, select

Start > Settings

> Control Panel

and double click on the

System

icon. The model number is displayed under the
General tab.

Workstation
serial number

The serial number is located on the label on
the back panel of your Workstation or on the
right side of the chassis.

If your system is running, select

Start > Settings

> Control Panel

and double click on the

System

icon. The serial number is displayed under the
General tab.

This manual downloaded from http://www.manualowl.com

Summary of Contents for Workstation x4000

Page 2: ...ontains proprietary information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Adaptec is a registered trademark of Adaptec Inc Adobe and Acrobat are trademarks of Adobe Systems Incorporated NVIDIA GeForce2 GTS and Quattro2 MXR are registered...

Page 3: ...itectural Diagram 28 System Chipset 30 Memory Controller Hub Intel 860 30 PCI 64 bit Hub Intel 82086 30 Interface Controller Hub Intel 82801BA 30 Super I O Chip National PC87366 31 LAN Chip Intel 82550 31 SCSI Controller Chip LSI SYM43C1010R 32 Audio Chip Analog Devices AD 1885 33 Hardware Management Controller Chips 33 Clocks 34 Expansion Card Slots 35 Peripheral Component Interconnect PCI Slots ...

Page 4: ... Firmware 46 Restoring BIOS Default Settings 46 Clearing the CMOS 46 Recovering the BIOS from the Boot Block 47 HP Setup Program 49 Starting the HP Setup Program 49 Main Menu 51 Advanced Menu 52 Security Menu 55 IPMI Menu 56 Power Menu 57 Boot Menu 57 BIOS Beep Codes 59 System Resources 60 PCI IRQ Lines 60 IRQ Routing 61 Interrupt Controllers 63 System Memory Map 65 This manual downloaded from htt...

Page 5: ...n Self Test BIST 72 Sensor Scan 72 Fan Control 75 Sense Power State 75 Chassis Intrusion 76 Pre boot Device Test 76 PCI AGP Power 76 Reporting 77 Event Logging 77 Sensor Report Using IPMI 77 System Event Log SEL 77 Power Status LED 77 Diag LEDs 78 Firmware Failure Handling 78 BIOS is Running OK 78 IPMI Platform Event Trap 78 Security 79 Lock Status Panel 79 BIOS Configuration Tokens 79 6 Power Spe...

Page 6: ...ed Graphics Port AGP Slot 102 System Board Connectors 105 Floppy Disk Drive Connector 106 IDE ATA 100 Connectors 107 SCSI Connectors 109 Parallel Port Connector 111 Serial Port Connectors 112 Keyboard and Mouse Connector 113 Universal Serial Bus Connectors 113 Front Panel Connector 114 ATX Power Connector 115 LAN Connector 116 Audio Connector 116 CD Audio In Connector 117 Microphone Connector 117 ...

Page 7: ...XR 131 nVIDIA Quadro2 Pro 132 Fire GL2 and Fire GL4 133 Mass Storage Devices 136 Flexible Disk Drives 136 Hard Disk Drives 136 Optical Drives 140 Rear Panel Connectors 144 10 Installing or Replacing Parts and Accessories Overview 146 Cover and Front Bezel 147 Removing the Left Side Cover 147 Removing the Front Bezel 149 Replacing the Cover and Front Bezel 150 Hard Disk Drive Cage 151 Opening the H...

Page 8: ...raphics Card 165 SCSI Hard Drive 169 Removing a SCSI Hard Disk Drive 170 Setting SCSI IDs for a New Hard Disk Drive 171 Installing a SCSI Hard Disk Drive 172 CD ROM CD RW or DVD 173 Determining IDE Connections 174 Removing a CD ROM CD RW or DVD 174 Installing a CD ROM CD RW or DVD 175 Load the Software Applications for Your CD RW 176 Processor 177 Removing a Processor 177 Installing a Processor 17...

Page 9: ...194 Removing the Fan and Speaker Assembly 194 Installing the Fan and Speaker Assembly 195 Hard Disk Drive Fan 197 Removing the Hard Disk Drive Fan 197 Installing the Hard Disk Drive Fan 198 Battery 199 Replacing the System Battery 199 System Board Diagram 201 11 Troubleshooting Overview 204 Solving Hardware Problems 205 Workstation Does Not Start Properly 205 Keyboard Doesn t Work 206 Monitor Does...

Page 10: ...5 Starting e Diag Tools from the Hard Drive s Utility Partition Recommended Method 225 Starting e Diag Tools from the HP Workstation Recovery CD ROM 226 Recovering or Reconfiguring Windows 2000 or Windows NT 227 Preparing to Recover Windows NT or Windows 2000 228 Performing a Full Recovery of Windows NT or Windows 2000 229 12 Contacting Support Online Support for Troubleshooting 232 Documentation ...

Page 11: ...Chapter 1 11 1 System Overview This manual downloaded from http www manualowl com ...

Page 12: ... system specifications for the HP x4000 Workstation This chapter Introduces the system s internal and external features Lists the system s specifications and characteristic data Provides a summary of the available documentation This manual downloaded from http www manualowl com ...

Page 13: ...Microarchitecture with 20 stage instruction pipeline Chipset Intel 860 chipset including Memory Controller Hub MCH Interface Controller Hub ICH2 PCI 64 bit Hublink P64H Memory Controller Hub MCH Provides the interface between the front side bus memory AGP hublink A and hublink B It supports One or two Intel Xeon processor s Dual Rambus channels capable of supporting PC800 RIMMs AGP Pro 110 4X grap...

Page 14: ...oller modules supports Three 32 bit 33 MHz PCI connectors Two external USB ports Two ATA 100 IDE controllers One firmware hub interface One AC97 audio interface BIOS Based on Phoenix core including 4 MB flash Accessory Card Slots One AGP Pro 110 4X connector Three 5V 33 MHz 32 bit Peripheral Component Interconnect PCI connectors Two 3 3V 66 MHz 64 bit PCI connectors LAN Port The Intel 82550 10 100...

Page 15: ...o the Diag LED lights on the control panel Operating System All models come preloaded with Windows 2000 Professional and include Windows 2000 and NT 4 0 recovery and installation CD ROMs Mass Storage Seven bays supporting Two front access 3 5inch 1 inch floppy drive bays one factory installed drive Three front access 5 25 inc h half height drive bays up to 2 factory installed optical drives not fo...

Page 16: ...tem board Internal speaker output on the system board System Board Connectors Internal CD audio in System speaker Front panel 2 CPU fans 3 Chassis fans Chassis intrusion IDE floppy controller 2 IDE controllers primary and secondary 2 ATX Power AGP Pro 110 4X graphics 3 PCI 32 bit 2 PCI 64 bit 2 SCSI both are internal wide connectors on the system board but one has a ribbon cable attached to an ext...

Page 17: ...l Connectors External SCSI Ultra Wide PS2 Mouse PS2 Keyboard 25 pin parallel 9 pin serial two buffered Dual USB connectors LAN Audio Input Line jack 3 5 mm Output Line jack 3 5 mm Microphone jack 3 5 mm Feature Description This manual downloaded from http www manualowl com ...

Page 18: ... Figure 1 2 and Figure 1 3 and show the front side and rear views of the HP x4000 Workstation Figure 1 1 Front View Front access bays three 5 1 4 inch drive bays used for optical drives two 3 1 2 inch bays including a 1 44MB floppy disk drive Control Panel This manual downloaded from http www manualowl com ...

Page 19: ...e 1 2 Side View with Cover Removed Power Supply Hard Disk Drive Cage holds two hard disk drives Spare mounting rails Narrow green rails for 5 25 inch Wide black rails for 3 5 inch Rear Chassis Fan Chassis Beam Assembly This manual downloaded from http www manualowl com ...

Page 20: ...omponents Chapter 1 20 Figure 1 3 Rear View Parallel port Dual USB Serial port B Line Out headphone Line In Microphone Monitor HP Master Key Lock LAN SCSI Mouse Keyboard Power Serial port A This manual downloaded from http www manualowl com ...

Page 21: ...s In the event that the operating system has hung and will not shut down pressing the power button for five seconds is equivalent to pulling the power plug Power LED Solid green indicates system on Solid yellow indicates the Workstation is in Stand By or Hibernate mode See Power Saving and Ergonometry on page 89 Flashing yellow flashing red or solid red indicates a system error See Understanding t...

Page 22: ... red The color pattern lets you diagnose problems with your Workstation For more information see Understanding the Diag LEDs on page 212 Figure 1 4 Control Panel Power On Off and Power LED Hard Disk Activity LED Reset Button Network Activity LED Diag LEDs This manual downloaded from http www manualowl com ...

Page 23: ...out Refer to System board components Chapter 2 Memory Expander Card MEC Chapter 3 Hardware management monitoring and reporting Chapter 5 Mechanical specifications Chapter 8 Graphics cards Chapter 9 Power supply and power requirements Chapter 6 Mass storage devices Chapter 9 System HP BIOS Chapter 4 Tests and error messages Chapter 11 Connector pin outs and sockets Chapter 7 Installing or replacing...

Page 24: ...t HP Web Site Contents You can obtain additional online support documentation BIOS upgrades and drivers from www hp com workstations support Title Printed Part Numbers HP x4000 Workstation Installation Poster Yes and web A6068 90001 HP x4000 Workstation Getting Started Guide Yes and web A6068 90000 HP x4000 Workstation Technical Reference Manual No web accessible only HP x4000 Workstation Service ...

Page 25: ...Chapter 2 25 2 System Board This manual downloaded from http www manualowl com ...

Page 26: ...s the x4000 Workstation system board Figure 2 1 x4000 Workstation System Board Secondary IDE Controller Floppy Disk Drive Controller Up to six accessory cards can be installed Two 64 bit PCI slots Three 32 bit PCI slots One AGP Pro 110 4X slot graphics Primary IDE Controller MEC Connector CPU 0 Socket CPU 1 Socket External SCSI Internal SCSI MEC Connector This manual downloaded from http www manua...

Page 27: ...oard Component Layout Chapter 2 27 System Board Component Layout Figure 2 2 shows where the chips and connectors reside on the system board Figure 2 2 System Board Diagram This manual downloaded from http www manualowl com ...

Page 28: ... Switch Function Default Comment 1 Clear BIOS password Off Clears both Administrator and User passwords if they have been set 2 Boot block recovery Off Forces a boot block recovery from a bootable BIOS flash disk in the floppy disk drive 3 Clear CMOS Off Reset CMOS settings to BIOS defaults You can also do this with the F9 key in the Setup program as described in Clearing the CMOS on page 46 4 Ena...

Page 29: ...ns to floppy device two 9 pin RS232 connectors serial ports 25 pin ECP EPP parallel port PS2 mouse PS2 keyboard 10 Analog Devices AD1885 Codec AC97 audio 11 Intel 82550 10 100 LAN port 12 LSI SYM53C1010R two Ultra160 SCSI controller 13 Zircon Lite hardware management controller 14 Winbond W83782D hardware monitoring ASIC Figure 2 3 System Board Architectural Diagram This manual downloaded from htt...

Page 30: ...s bus to the P64H PCI 64 bit Hub Intel 82086 P64H provides the interface to the 64 bit 66 MHz PCI bus with embedded SCSI controller chip and two 3 3 V PCI slots When 33 MHz cards are present the P64H detects this condition and lowers the bus frequency to 33 MHz Only 3 3 V cards can be used Interface Controller Hub Intel 82801BA The ICH2 is the interface to a 32 bit 33 MHz PCI bus with embedded LAN...

Page 31: ...orted Audio Super I 0 SMBUS Super I O Chip National PC87366 The Super I O provides the interface to Two serial ports A and B The serial port interface voltage levels are established by DS14185A communication port interface chips One EPP parallel port Floppy disk drive PS2 Keyboard PS2 Mouse LAN Chip Intel 82550 The LAN chip Is 10 100 Base T Is IEEE 802 3 compliant Is on the 33 MHz 32 bit PCI bus S...

Page 32: ...ransfer up to 160 MB s on each channel for a total of 320 MB s Cyclic Redundancy Check CRC CRC improves the integrity of the SCSI data transmission through enhanced detection of communication errors This is augmented with Asynchronous Information Protection to provide complete end to end protection of the SCSI I O Domain Validation SureLink Domain Validation automatically tests and adjusts the SCS...

Page 33: ...ne bias supply The jacksense1 input of the CODEC is used to switch the audio output from the internal speaker to the headphone lineout jack when a cable is plugged in the jack this includes the keyboard s audio pass through cable Voltage dividers are provided on the line in and CD ROM inputs to meet PC99 specification requirements Hardware Management Controller Chips The x4000 Workstation is monit...

Page 34: ...generator each DRCG produces the 400 MHz differential clock needed by the memory expansion channel The Memory Controller Hub MCH provides two pairs of feedback signals to the DRCGs to keep the Host and RDRAM clocks aligned Real Time Clock RTC A 32 768 KHz parallel mode crystal is the reference for the ICH2 real time clock circuitry Audio A 24 576 MHz parallel mode crystal is the reference for the ...

Page 35: ...s Cards requiring 3 3 V must go in the 64 bit slots Universal cards which use either voltage can be placed in either slot but can only function at 66 MHz in the 64 bit slots The total power consumption across all used PCI slots depends on what type of AGP graphics card is installed When there is an AGP Pro 50 card the maximum is 80W total across all PCI slots When there is an AGP Pro 110 card the ...

Page 36: ... AGP Pro 110 4X connector the extended part or a combination of the two In all cases the maximum power that an AGP Pro card may draw is limited to 110 W in the Workstation models Power on the existing part of the connector is delivered on 5 0 V and 3 3 V rails Power on the extension is delivered on the 12 V and 3 3 V rails You can use either standard AGP graphics cards or AGP Pro graphics cards th...

Page 37: ...Chapter 3 37 3 System Memory and Processors This manual downloaded from http www manualowl com ...

Page 38: ...ystem Memory and Processors Overview Chapter 3 38 Overview This chapter contains information on the x4000 System Memory on page 39 Processor on page 41 This manual downloaded from http www manualowl com ...

Page 39: ...mbination of techniques dense packaging high quality transmission lines topology The MEC RIMMs must be loaded in a specific order Memory loading rules are explained in Upgrading Memory on the 8 RIMM MEC on page 159 Each direct RDRAM channel contains two RIMM slots and is terminated at the end opposite from the memory controller If only one RIMM is in the channel then the other slot must be filled ...

Page 40: ... for each MRH R The MEC supports 400 MHz operation delivering up to 3 2 GB s memory bandwidth using two expansion channels operating in lock step The expansion channel is a super set of the Direct RDRAM channel using an additional two Rambus Signaling Levels RSL to communicate channel and control information from the MCH to the MRH R The RDRAM memory interface can achieve greater than 95 use of th...

Page 41: ...two Intel dp Xeon processors on a 400 MHz front side bus quad pumped 100 MHz frequency Xeon processor features include L1 and L2 cache on die L2 is 256 KB 8 way set associative NetBurst MicroArchitecture with 20 stage instruction pipeline This manual downloaded from http www manualowl com ...

Page 42: ...System Memory and Processors Processor Chapter 3 42 This manual downloaded from http www manualowl com ...

Page 43: ...Chapter 4 43 4 System BIOS and Resources This manual downloaded from http www manualowl com ...

Page 44: ...s Overview Chapter 4 44 Overview This chapter contains information on System BIOS on page 45 HP Setup Program on page 49 BIOS Beep Codes on page 59 System Resources on page 60 This manual downloaded from http www manualowl com ...

Page 45: ...stem ROM contains the Power On Self Test POST routines and the BIOS the system BIOS video BIOS and low option ROM This chapter gives an overview of the following Menu driven Setup with context sensitive help POST routines which are a sequence of tests the computer performs to ensure that the system is functioning correctly BIOS Identification The system BIOS is identified by the version number XX ...

Page 46: ...ious BIOS from the boot black See Recovering the BIOS from the Boot Block on page Restoring BIOS Default Settings BIOS and configuration issues may cause suspected hardware errors If the BIOS settings are wrong perform the following steps to restore the BIOS to its default setting 1 To access the Setup program press F2 while the initial HP logo displays immediately after restarting the workstation...

Page 47: ...e HP Setup Program on page 49 for more information about the Setup program 10 Press F9 The system automatically downloads and saves the CMOS default values 11 Exit Setup and save the new configuration Recovering the BIOS from the Boot Block If you can t ue the standard BIOS flash the BIOS could be corrupted and unable to boot You may be able to recover the BIOS from the BOot Block on the system bo...

Page 48: ... flashes the BIOS During the flash process the screen remains blank When you hear one long beep the recovery process is finished 9 Turn off the Workstation Remove the floppy disk from the drive Remove the power cord and display cables and remove the cover You must press the pwoer buttong for 5 seconds to get the system to power down 10 Set switch 2 back to OFF 11 Replace the cover reconnect the po...

Page 49: ...t down and restart 2 Press F2 while F2 Setup is displayed at the bottom of the screen If you fail to press F2 in time and the start up process continues you must allow your system to finish booting up then restart your Workstation and go through the POST again The opening screen of the Workstation s Setup program is displayed A band along the bottom of the screen gives instructions on using the ke...

Page 50: ...and along the top displays the menus For more information on the menus see Main Menu on page 51 Advanced Menu on page 52 Security Menu on page 55 IPMI Menu on page 56 Boot Menu on page 57 Power Menu on page 57 This manual downloaded from http www manualowl com ...

Page 51: ...and don t want to modify this field every time you run a different one select the default Other option Reset Configuration Data When you reset configuration data the BIOS dynamically reallocates resources IRQs I O memory to cards and motherboard devices at the next boot It then sets this field back to No You would not select Yes and choose to reset your configuration data unless you were having pr...

Page 52: ... corrects errors at the source to prevent them from reoccurring Change this field to Disabled if you want to find errors but don t want them corrected ECC Error Type When an ECC error occurs it generates an interrupt In this field you can select the type of interrupt you want reported NMI Non Maskable SMI System Management SCI System Control or None SERR signal condition In this field you can sele...

Page 53: ...rating System enables it when starting Set this field to Enabled if you have a bus mastering device and the device driver cannot enable bus mastering by itself Latency Timer This field sets the minimum guaranteed time slice allotted for bus master expressed in PCI bus clock cycles The bigger the value the greater the share of the bus to the device Integrated Network Interface Lets you configure th...

Page 54: ...cal to the Integrated SCSI Controller fields listed above except there is no Option ROM Scan AGP Pro 110 4X Slot Graphics Lets you configure your AGP Pro 110 4X slot The first two fields describe the installed graphics card The Enable Master and Latency Timer fields are described in the Integrated SCSI Controller entry above Graphics Aperture This field contains a pull down menu that lets you choo...

Page 55: ... Password This field is view only It tells you whether there is a User password set Set User Password If an administrator password has been set you can enter this field to set a user password The User password prevents unauthorized access to this your Workstations Setup program This password can also be used to start the computer when the power on password is Enabled Power On Password If Enabled y...

Page 56: ... prevented The drive is still available for reading and writing data Write on Floppy Disks If Locked users are prevented from copying information to a diskette Locked Setup Configuration If Locked a Plug and Play operating system cannot change the BIOS configuration settings Hard Disk Boot Sector If Locked the boot sector on the hard disk drive is protected against viruses Table 4 3 Security Menu ...

Page 57: ...f leaves the Workstation off and disables remote power on Last State restores the state the Workstation was in when the power failed Table 4 5 Boot Menu Field Description QuickBoot Mode QuickBoot involves skipping some Power On Self Test POST tasks such as floppy seek test and memory check Howevery QAuickBoot cannot skip ECC initialization If a chassis intrusion was detected an invalid CMOS checks...

Page 58: ...58 Preferred Video If you have two video cards this field allows you to choose which one to use during boot Boot Device Priority Lets you select the device boot order Table 4 5 Boot Menu Field Description This manual downloaded from http www manualowl com ...

Page 59: ...ion ROMs checksum failure 1 3 1 3 22h 8742 Keyboard controller test failure 1 3 3 1 28h Memory initialization failure 1 3 4 1 2Ch RAM failure on address line xxxxa 1 3 4 3 2Eh RAM failure on data bits xxxx1 of low byte of memory bus 2 1 2 3 46h ROM copyright notice check failure 2 2 3 1 58h Unexpected interrupts test failure 4 4 2 4 F7 Crisis Recovery Failure a If the BIOS detects error 2C or 2E b...

Page 60: ...l Controllers on page 67 Interrupt Controllers on page 63 PCI IRQ Lines PCI devices generate IRQs using up to four PCI IRQ lines INTA INTB INTC and INTD PCI interrupts can be shared several devices can use the same interrupt However optimal system performance is reached when minimizing the sharing of interrupts Refer to Interrupt Controllers on page 63 for a table of the PCI device interrupts This...

Page 61: ...rces System Resources Chapter 4 61 IRQ Routing Figure 4 1 shows the IRQ graphical representation Table 4 6 describes the routing shown in Figure 4 1 Figure 4 1 IRQ Diagram This manual downloaded from http www manualowl com ...

Page 62: ... PCI Slot 1 B C PCI Slot 1 C D PCI Slot 1 D E PCI Slot 2 A C PCI Slot 2 B D PCI Slot 2 C E PCI Slot 2 D F PCI Slot 3 A D PCI Slot 3 B E PCI Slot 3 C F PCI Slot 3 D G PCI Slot 4 A 6 PCI Slot 4 B 7 PCI Slot 4 C 8 PCI Slot 4 D 9 PCI Slot 5 A 2 PCI Slot 5 B 3 PCI Slot 5 C 4 PCI Slot 5 D 5 P64H BT_INTR G This manual downloaded from http www manualowl com ...

Page 63: ...pt ICH2 IRQ P64H IRQ I O APIC Input IRQ IRQ Description INTIN0 ICH INTIN1 IRQ1 Super I O keyboard controller INTIN2 IRQ0 ICH system timer INTIN3 IRQ3 Super I O Used by serial port if enabled INTIN4 IRQ4 Super I O Used by serial port if enabled INTIN5 IRQ5 Free if not used for parallel port or audio INTIN6 IRQ6 Super I O floppy disk controller INTIN7 IRQ7 Super I O LPT1 INTIN8 IRQ8 ICH RTC INTIN9 I...

Page 64: ...virtual wire mode only one processor executes operations Symmetric I O mode This mode is implemented using the I O APIC controller and allows for multiple processor operations NOTE In PIC mode and virtual wire mode PCI interrupts are routed to the INT line In symmetric I O mode PCI interrupts are routed to the I O APIC controllers and forwarded over an APIC bus to the processors INTIN15 IRQ15 ICH ...

Page 65: ...selected I O 0000 0000 0000 03FF Real mode IDT 0000 0400 0000 04FF BIOS data area 0000 0500 0009 FC00 Used by operating system 0009 FC00 0009 FFFF Extended BIOS data area 000A_0000 000B_FFFF Video RAM or SMRAM not visible unless in SMM 000C 0000 000C 7FFF Video ROM VGA ROM 000C 8000 000F FFFF Adapter ROM RAM memory mapped registers BIOS 000E 0000 000F FFFF 128KB BIOS Flash Shadow 0001 0000 000F FF...

Page 66: ... card 0081 0083 008F DMA low page register 0092 PS 2 reset and Fast A20 00A0 00A1 Slave interrupt controller 00C0 00DF DMA controller 2 00F0 00FF Coprocessor error 0170 0177 Free IDE secondary channel 01F0 01F7 IDE primary channel 0278 027F LPT 2 02E8 02EF Serial port 4 COM4 02F8 02FF Serial port 2 COM2 0372 0377 Free IDE secondary channel secondary floppy disk drive 0378 037F LPT1 03B0 03DF VGA 0...

Page 67: ...channel s addressing range to 16MB The following table shows how the system allocates DMA channels C000 Power management I O space and ACPI registers C100 C10F SMBus I O space DMA controller Channel Function DMA 0 Free DMA 1 Free if not used for parallel port in Setup DMA 2 Floppy disk drive controller DMA 3 Free if not used for parallel port in Setup DMA 4 Used to cascade DMA channels 0 3 DMA 5 F...

Page 68: ...System BIOS and Resources System Resources Chapter 4 68 This manual downloaded from http www manualowl com ...

Page 69: ...Chapter 5 69 5 Hardware Management Monitoring and Reporting This manual downloaded from http www manualowl com ...

Page 70: ...ting Overview Chapter 5 70 Overview This chapter contains the following topics General Firmware Information on page 71 Hardware Monitoring on page 72 Reporting on page 77 Security on page 79 This manual downloaded from http www manualowl com ...

Page 71: ...ocols are supported Only KCS 1 is used during BIOS POST BT is supported at run time after the operating system boots Date Time Initialization The Zircon Lite s date and time is initialized after each power on by the BIOS This enables accurate logging of timestamp information for events in the SEL SEEPROM Organization There are three Atmel SEEPROMs attached to the main SMBUS for information storage...

Page 72: ...irmware firmware corrupt HMC hardware problem general HMC failure Sensor Scan Voltages temperatures fan tachometers processor related items and chassis intrusion are scanned Voltages Pin 10 of Winbond W83782D is be used as a 2 5 V reference This voltage is used to calibrate all of the voltage readings in Table 5 1 Table 5 1 Voltage Scan Sensor Sensor ID Signal Approx Lower Limit Mid Approx Upper L...

Page 73: ... 5V 5V 4 15V 5V 5 6V 33 5V Supply 29h 12V 12V 13 7V 12V 12 95V 32 12V Supply 2Ah 12V 12V 11 15V 12V 10 3V 31 12V Supply 2Bh VBAT VBAT 2 7V 3 2V 3 6V 30 Battery Voltage 2Ch 5VSB 5VSB 4 65V 5V 5 35V 29 5V Standby Table 5 1 Voltage Scan Sensor Sensor ID Signal Approx Lower Limit Mid Approx Upper Limit Zircon Pin Winbond Pin Description Table 5 2 Temperature Scan Sensor Sensor ID Signal Lower Limit Mi...

Page 74: ...essor 2 fan tach 53h SYSFAN TACH FAN1T ACH 10 29 60 Pin 18 Fan 3 System fan tach 54h PCIFAN TACH FAN4T ACH 10 31 60 GPIO 0 Fan 4 PCI fan tach 55h HDDFA NTACH FAN5T ACH 15 28 80 GPIO 1 Fan 5 HDD fan tach 56h PSUFAN TACH FANM 10 51 100 GPIO 3 Fan 6 Power supply fan tach 61h CPU0FA NCTRL WP1FA NCTL Pin 23 Fan 1 Processor 1 fan ctrl 62h CPU1FA NCTRL WP2FA NCTL Pin 11 Fan 2 Processor 2 fan ctrl 63h SYS...

Page 75: ...enses power state using signal pins from the ICH2 This is used for fan control and indicating power state on the status LED Table 5 4 Additional Sensor Scans Sensor Sensor ID Signal Sensor Type Zircon Pin Winbon d Pin Description 70h CPU0 PRESENT SKTOCC_0_L Processor GPIO23 Processor 0 Presence Absence 71h CPU1 PRESENT SKTOCC_1_L Processor GPIO24 Processor 1 Presence Absence 72h CPU0IERR IERR Proc...

Page 76: ...splay a chassis intrusion message It then clears the chassis intrusion status in the NBA token Applications such as TopTools query for a chassis intrusion event by searching the SEL Pre boot Device Test The HMC detects presence of processors The BIOS detects presence of memory and memory errors If it is a condition that prevents the BIOS from completing POST it notifies the HMC so that the HMC can...

Page 77: ...upported by the HMC firmware Dynamic setting of sensor thresholds is not supported System Event Log SEL Events are logged in the SEL using the standard SEL Event Record format as defined in the IPMI spec section 19 1 OEM SEL records are also supported The following SEL device commands are supported as specified in section 18 1 of the IPMI spec Get SEL Info Get SEL Entry Add SEL Entry Clear SEL Get...

Page 78: ...lly re armed so that if its reading rises up above the threshold again it triggers another error Each of these errors is also logged in the SEL Firmware Failure Handling The boot code checks for a valid firmware runtime image and displays a Diag LED code if it is not valid BIOS is Running OK The HMC detects if the BIOS is running OK and displays a Diag LED code if the BIOS does not provide a messa...

Page 79: ...S flash device and another to update the HMC flash device The BIOS and firmware flash utilities utilities are packaged together in the BIOS firmware flash update package at www hp com workstations support BIOS Configuration Tokens Some CMOS tokens are backed up to NVRAM serial eeprom They can be modified by TopTools and the BIOS is in charge of synchronization Once the system has booted a valid pa...

Page 80: ...Hardware Management Monitoring and Reporting Security Chapter 5 80 This manual downloaded from http www manualowl com ...

Page 81: ...Chapter 6 81 6 Power Specifications This manual downloaded from http www manualowl com ...

Page 82: ...apter 6 82 Power Delivery Figure 6 1 shows a block diagram of the overall power generation Table 6 1 has a description of the signals given in Figure 6 1 Figure 6 1 Power Generation Diagram This manual downloaded from http www manualowl com ...

Page 83: ...CI slots AGP Pro 110 4X 12 V Supplies power to AGP Pro 110 4X PCI serial port 3 3 V Supplies power to Memory Expander Card MEC Peripheral Component Interconnect PCI slots Accelerated Graphics Port AGP Pro 110 4X Intel 860 chip set audio SCSI 1 5 circuit 5 V Supplies power to hard disk drive s floppy disk drive PCI slots AGP Pro 110 4X 1 8 V switching regulator circuit MEC 2 5 V Voltage Regulator M...

Page 84: ...called VR down The maximum current each processor can draw is 57 A 1 5 V This 1 5 V supply is generated from a three terminal regulator on the system board The current is limited to 5 A 1 8 V This supply is used for the Intel 860 Memory Controller Hub the P64H and the MEC It is generated by a switching dc to dc converter the output voltage is 1 8 V and the output current is limited to 15 A A separ...

Page 85: ...th a 1 A three terminal regulator It is used by the LAN and the Intel 860 ICH2 1 8 V Standby This supply is derived from the 5 VSB with a 1 A three terminal regulator It is used by the Intel 860 ICH2 Table 6 1 Power Signal Description Supply Description This manual downloaded from http www manualowl com ...

Page 86: ...ous output power does not exceed 465W Table 6 2 Voltage and Current Specification 3 3 V 5 V 12 VDIG 12 VIO 12 V 5 VSB Voltage Max Min 3 14 V 3 46 V 4 5 V 5 25 V 11 4 V 12 6 V 11 4 V 12 6 V 10 8 V 13 2 V 4 75 V 5 25 V Current Max Min 40 A 4 0 A 27 A 1 0 A 22 A 0 0 A 17 A 1 0 A 0 55 A 0 0 A 1 5 A 0 0 A This manual downloaded from http www manualowl com ...

Page 87: ... 50W AGP Pro 110 110W Max current at 12 VIO 12 Aa 0 5 A 1 A 9 2 A 10 2 A Max current at 12 VCPU 22 A Max current at 12 V 0 55 A 0 1 A Max current at 3 3 V 40 Aa 7 6 A 6 A 7 6 A 13 6 A Max current at 5 V 27 Aa 5 A 2 A Max current at 5 V stdby 2 A a The system can draw a maximum of 110 W from the AGP Pro 110 4X slot Total combined output power on 3 3 V and 5 V shall not exceed 250 W Total combined o...

Page 88: ...n page 88 but doesn t reach zero This on off feature extends the power supply s lifetime Power Consumption and Cooling The power consumption and acoustics listed in the following table are valid for a typical maximum configuration two processors 768 MB memory two hard disk drives DVD ROM 3 5 inch floppy disk drive graphics card All information in this section is based on primary power consumptions...

Page 89: ...here the processor is shut off but memory remains powered Waking up the Workstation from Stand By mode is faster than from Hibernate mode because the RAM contents do not need to be restored However when the Workstation is in Stand By mode it consumes more power than Hibernate mode because the memory remains powered Hibernate S4 makes the machine look and behave like it is off except that it rememb...

Page 90: ...On Blanked Off Off Hard Disk Drive Normal speed Halted Off Off Active Power Planes VCC VCCAux VCC VCCAux VCCAux VCCAux Power Consumption 500 W 150 W 11 W 11 W Resume Events Power button LANa Modem USB Real Time Clockb Keyboard Power button LAN Modem Scheduler Keyboard Power button Resume Delay 10 20 seconds BIOS boot delay Regular boot delay a Wake on LAN is generated by a PME signal PME initializ...

Page 91: ...Power Specifications Power Saving and Ergonometry Chapter 6 91 This manual downloaded from http www manualowl com ...

Page 92: ...Power Specifications Power Saving and Ergonometry Chapter 6 92 This manual downloaded from http www manualowl com ...

Page 93: ...Chapter 7 93 7 Connector Pin Outs This manual downloaded from http www manualowl com ...

Page 94: ...Hz 32 bit Connector Pin Signal Pin Signal Slot 1 J4B1 Slot 2 J3B1 Slot 3 J2B2 Slot 1 J4B1 Slot 2 J3B1 Slot 3 9J2B2 A1 PTRST A32 AD16 A2 12VIO A33 3_3V A3 PTMS A34 FRAME A4 PTDI A35 GND A5 5V A36 TRDY A6 PIRQB A37 GND A37 GND A7 PIRQD A38 STOP A38 STOP A8 5V A39 3_3V A9 NC A40 NC A10 5V A41 NC A11 NC A42 NC A12 GND A43 PAR A13 GND A44 AD15 A14 3 3VSB A45 3_3V A15 1PCIRST A46 AD13 This manual downlo...

Page 95: ... AD4 A25 AD24 A56 GND A26 AD26R A57 AD2 A57 AD2 A27 3_3V A58 AD0 A28 AD22 A59 5V A29 AD20 A60 REQ64B REQ64C REQ64A A30 GND A61 5V A31 AD18 A62 5V B1 12V B32 AD17 B2 PTCK B33 CBE2 B3 GND B34 GND B4 NC B35 IRDY B5 5V B36 3_3V Table 7 1 PCI 33 MHz 32 bit Connector Pin Signal Pin Signal Slot 1 J4B1 Slot 2 J3B1 Slot 3 J2B2 Slot 1 J4B1 Slot 2 J3B1 Slot 3 9J2B2 This manual downloaded from http www manual...

Page 96: ...44 CBE1 B14 NC B45 AD14 B15 GND B46 GND B16 PCLK_S1 B47 AD12 B47 AD12 B17 GND B48 AD10 B18 PREQ1 B49 GND B49 GND B19 5V B50 B20 AD31 B51 B21 AD29 B52 AD8 B22 GND B53 AD7 B23 AD27 B54 3_3V B24 AD25 B55 AD5 B25 3_3V B56 AD3 B26 CBE3 B57 GND Table 7 1 PCI 33 MHz 32 bit Connector Pin Signal Pin Signal Slot 1 J4B1 Slot 2 J3B1 Slot 3 J2B2 Slot 1 J4B1 Slot 2 J3B1 Slot 3 9J2B2 This manual downloaded from ...

Page 97: ... 3 J2B2 Slot 1 J4B1 Slot 2 J3B1 Slot 3 9J2B2 Table 7 2 PCI 66 MHz 64 bit Connector Pin Signal Pin Signal Slot 1 J4B1 Slot 2 J3B1 Slot 1 J4B1 Slot 2 J3B1 A1 P64TRST A48 GND A2 12VIO A49 P64AD9 A3 P64TMS A50 NC A4 P64TDI A51 A5 5V A52 P64CBE0 A6 P64IRQ6 P64IRQ2 A53 3_3V A7 P64IRQ8 P64IRQ4 A54 P64AD6 A8 5V A55 P64AD4 A9 NC A56 GND A10 3_3V A57 P64AD2 A11 NC A58 P64AD0 A12 Key A59 3_3V This manual dow...

Page 98: ...4AD62 A23 P64AD26 A69 GND A24 GND A70 P64AD60 A25 P64AD24 A71 P64AD58 A26 P64AD21R P64AD20R A72 GND A27 3_3V A73 P64AD56 A28 P64AD22 A74 P64AD54 A29 P64AD20 A75 3_3V A30 GND A76 P64AD52 A31 P64AD18 A77 P64AD50 A32 P64AD16 A78 GND A33 3_3V A79 P64AD48 A34 P64FRAME A80 P64AD46 Table 7 2 PCI 66 MHz 64 bit Connector Pin Signal Pin Signal Slot 1 J4B1 Slot 2 J3B1 Slot 1 J4B1 Slot 2 J3B1 This manual down...

Page 99: ... A89 P64AD34 A44 P64AD15 A90 GND A45 3_3V A91 P64AD32 A47 P64AD11 A92 NC B1 12V B48 P64AD10 B2 P64TCH B49 P64M66EN B3 GND B50 GND B4 NC B51 B5 5V B52 P64AD8 B6 B53 P64AD7 B7 P64IRQ7 P64IRQ3 B54 3_3V B8 P64IRQ9 P64IRQ5 B55 P64AD5 B9 PCI5A PCI4A A56 P64AD3 Table 7 2 PCI 66 MHz 64 bit Connector Pin Signal Pin Signal Slot 1 J4B1 Slot 2 J3B1 Slot 1 J4B1 Slot 2 J3B1 This manual downloaded from http www ...

Page 100: ...64CBE6 B19 3_3V B66 P64CBE5 B20 P64AD31 B67 GND B21 P64AD29 B68 P64AD63 B22 GND B69 P64AD61 B23 P64AD27 B70 3_3V B24 P64AD25 B71 P64AD59 B25 3_3V B72 P64AD57 B26 P64CBE3 B73 GND B27 P64AD23 B74 P64AD55 B28 GND B75 P64AD53 B29 P64AD21 B76 GND B30 P64AD19 B77 P64AD51 Table 7 2 PCI 66 MHz 64 bit Connector Pin Signal Pin Signal Slot 1 J4B1 Slot 2 J3B1 Slot 1 J4B1 Slot 2 J3B1 This manual downloaded fro...

Page 101: ...7 P64DEVSEL B84 P64AD41 B38 GND B85 GND B39 P64LOCK B86 P64AD39 B40 P64PERR B87 P64AD37 B41 3_3V B88 3_3V B42 P64SERR B89 P64AD35 B43 3_3V B90 P64AD33 B44 P64CBE1 B91 GND B45 P64AD14 B92 NC B46 GND B93 B47 P64AD12 A94 GND Table 7 2 PCI 66 MHz 64 bit Connector Pin Signal Pin Signal Slot 1 J4B1 Slot 2 J3B1 Slot 1 J4B1 Slot 2 J3B1 This manual downloaded from http www manualowl com ...

Page 102: ...AGP_AD20 A4 USBAGP A37 GND A5 GND A38 AGP_AD18 A6 PIRQA A39 AGP_AD16 A7 1PCIRST A40 VDDQ A8 GGNT_L A41 AGP_FRAME_L A9 3_3 A42 A10 AGP_ST_1 A43 A11 NC A44 A12 AGP_PIPE_L A45 A13 GND A46 AGP_TRDY_L A14 AGP_WBF_L A47 AGP_STOP_L A15 AGP_SBA1 A48 AGPPME A16 3_3 A49 GND A17 AGP_SBA3 A50 AGP_PAR A18 AGP_SBSTB_L A51 AGP_AD15 A19 GND A52 VDDQ A20 AGP_SBA5 A53 AGP_AD13 A21 AGP_SBA7 A54 AGP_AD11 This manual ...

Page 103: ..._AD4 A30 AGP_AD24 A63 AGP_AD2 A31 GND A64 VDDQ A32 AGP_ADSTB1_L A65 AGP_AD0 A33 AGP_C_BE_L3 A66 NC B1 OC 2 B34 VDDQ B2 5V B35 AGP_AD21 B3 5V B36 AGP_AD19 B4 USBAGP B37 GND B5 GND B38 AGP_AD17 B6 PIRQB B39 AGP_C_BE_L2 B7 CLK66_AGP B40 VDDQ B8 GREQ_L B41 AGP_IRDY_L B9 3_3V B42 B10 AGP_ST_0 B43 B11 AGP_ST_2 B44 Table 7 3 AGP Pro 110 4X Connector Pin Signal Pin Signal This manual downloaded from http ...

Page 104: ... AGP_SBA4 B53 AGP_AD14 B21 AGP_SBA6 B54 AGP_AD12 B22 NC B55 GND B23 GND B56 AGP_AD10 B24 3 3VSB B57 AGP_AD8 B25 3 3V B58 VDDQ B26 AGP_AD31 B59 AGP_ADSTB0 B27 AGP_AD29 B60 AGP_AD7 B28 3 3V B61 GND B29 AGP_AD27 B62 AGP_AD5 B30 AGP_AD25 B63 AGP_AD3 B31 GND B64 VDDQ B32 AGP_ADSTB1 B65 AGP_AD1 B33 AGP_AD23 B66 VREF_MCH_TO_AGP Table 7 3 AGP Pro 110 4X Connector Pin Signal Pin Signal This manual download...

Page 105: ...arallel Port Connector on page 111 Serial Port Connectors on page 112 Keyboard and Mouse Connector on page 113 Universal Serial Bus Connectors on page 113 Front Panel Connector on page 114 ATX Power Connector on page 115 LAN Connector on page 116 Audio Connector on page 116 CD Audio In Connector on page 117 Microphone Connector on page 117 System Speaker Connector on page 118 Processor Fan Connect...

Page 106: ...ppy Disk Drive Connector Pin Signal Pin Signal 1 GND 18 FDIR 2 DRVEN0 19 GND 3 GND 20 STEP 4 NC 21 GND 5 Key 22 WDATA 6 DRATE0 23 GND 7 GND 24 WGATE 8 INDEX 25 GND 9 GND 26 TRK0 10 MTR0 27 GND 11 GND 28 WPROT 12 DS1 29 GND 13 GND 30 RDATA 14 DS0 21 GND 15 GND 32 HDSEL 16 MTR1 33 GND 17 GND 34 DSKCHG This manual downloaded from http www manualowl com ...

Page 107: ...nectors Pin Signal Primary J8C1 Secondary J8C2 1 3PCIRST 3PCIRST 2 GND GND 3 PDD7 SDD7 4 PDD8 SDD8 5 PDD6 SDD6 6 PDD9 SDD9 7 PDD5 SDD5 8 PDD10 SDD10 9 PDD4 SDD4 10 PDD11 SDD11 11 PDD3 SDD3 12 PDD12 SDD12 13 PDD2 SDD2 14 PDD13 SDD13 15 PDD1 SDD1 16 PDD14 SDD14 17 PDD0 SDD0 18 PDD15 SDD15 19 GND GND 20 Key Key This manual downloaded from http www manualowl com ...

Page 108: ...7 PDIORDY SDIORDY 28 PRIIDE1 SECIDE1 29 PDDACK SDDACK 30 GND GND 31 IRQ14 IRQ14 32 NC NC 33 PDA1 SDA1 34 PRIIDE2 SECIDE2 35 PDA0 SDA0 36 PDA2 SDA2 37 CS1P CS1S 38 CS3P CS3S 39 IDEAP IDEAP 40 GND GND Table 7 5 IDE ATA Primary and Secondary Connectors Pin Signal Primary J8C1 Secondary J8C2 This manual downloaded from http www manualowl com ...

Page 109: ...39 LVSCDBM0 LVSCDAM0 6 LVSCDBP0 LVSCDAP0 40 LVSCDBPHM LVSCDAPHM 7 LVSCDBP1 LVSCDAP1 41 LVSCDBM1 LVSCDAM1 8 LVSCDBP2 LVSCDAP2 42 LVSCDBM2 LVSCDAM2 9 LVSCDBP3 LVSCDAP3 43 LVSCDBM3 LVSCDAM3 10 LVSCDBP4 LVSCDAP4 44 LVSCDBM4 LVSCDAM4 11 LVSCDBP5 LVSCDAP5 45 LVSCDBM5 LVSCDAM5 12 LVSCDBP6 LVSCDAP6 46 LVSCDBM6 LVSCDAM6 13 LVSCDBP7 LVSCDAP7 47 LVSCDBM7 LVSCDAM7 14 LVSCDBPLP LVSCDAPLP 48 LVSCDBPLM LVSCDAPLM...

Page 110: ...M 27 LVSELBP LVSELAP 61 LVSELBM LVSELAM 28 LVCDBP LVCDAP 62 LVCDBM LVCDAM 29 VREQBP VREQAP 63 LVREQBM LVREQAM 30 LVIOBP LVIOAP 64 LVIOBM LVIOAM 31 LVSCDBP8 LVSCDAP8 65 LVSCDBM8 LVSCDAM8 32 LVSCDBP9 LVSCDAP9 66 LVSCDBM9 LVSCDAM9 33 LVSCDBP10 LVSCDAP10 67 LVSCDBM10 LVSCDAM10 34 LVSCDBP11 LVSCDAP11 68 LVSCDBM11 LVSCDAM11 Table 7 6 SCSI Connector Pin Signal Pin Signal Internal SC1 External SC2 Interna...

Page 111: ...connector Table 7 7 Parallel Port Connector Pin Signal Pin Signal 1 LPSTB 14 LPAUTFD 2 LPD0 15 LPERROR 3 LPD1 16 LPINIT 4 LPD2 17 LPSLIN 5 LPD3 18 GND 6 LPD4 19 GND 7 LPD5 20 GND 8 LPD6 21 GND 9 LPD7 22 GND 10 LPACK 23 GND 11 LPBUSY 24 GND 12 LPPE 25 GND 13 LPSLCT This manual downloaded from http www manualowl com ...

Page 112: ...describes the serial connector Table 7 8 Serial Port Connectors Pin Signal Port A J16 Port B J18 1 SP1 1 SP2 1 2 SP1 2 SP2 2 3 SP1 3 SP2 3 4 SP1 4 SP2 4 5 GND GND 6 SP1 6 SP2 6 7 SP1 7 SP2 7 8 SP1 8 SP2 8 9 SP1 9 SP2 9 10 GND GND 11 GND GND This manual downloaded from http www manualowl com ...

Page 113: ...le 7 9 Keyboard and Mouse Connector Pin Signal Pin Signal 1 KBDATOUT 10 KBAUXPWR 2 NC 11 AUXCLKOUT 3 GND 12 NC 4 KBAUXPWR 13 GND 5 KBCLKOUT 14 GND 6 NC 15 GND 7 AUXDATOUT 16 GND 8 NC 17 GND 9 GND Table 7 10 Universe Serial Bus Connector Pin Signal Pin Signal 1 USBE5VOUT 7 EXTUSBP1 2 EXTUSBP0 8 GND 3 EXTUSBP0 9 GND 4 GND 10 GND 5 USBE5VOUT 11 GND 6 EXTUSBP1 12 GND This manual downloaded from http w...

Page 114: ... Pin Signal Pin Signal 1 FPHDPWR 16 5V 2 LEDGRN_ZIRCON 17 SPKDRV 3 HDLED 18 BUZZER 4 LEDYEL_ZIRCON 19 LED0RED 5 GND 20 LED0GRN 6 FPPWBTN 21 LED1RED 7 RSTBTN 22 LED1GRN 8 GND 23 LED2RED 9 5V 24 LED2GRN 10 NC 25 LED3RED 11 IRRX 26 LED3GRN 12 GND 27 5VSB 13 GND 28 LANLED 14 NC 29 SMBUS_DATA 15 IRTX 30 SMBUS_CLK This manual downloaded from http www manualowl com ...

Page 115: ...tor J9C2 Pin Signal Pin Signal 1 3_3V 13 3_3V 2 3_3V 14 3_3V 3 3_3V 15 GND 4 GND 16 GND 5 GND 17 5V 6 5V 18 5V 7 5VSBOUT 19 5V 8 GND 20 12V 9 GND 21 12VIO 10 GND 22 12VIO 11 PWRGD0 23 PSON 12 NC 24 FANM Table 7 13 ATX Power 2 Connector J9J1 Pin Signal Pin Signal 1 12VDIG 5 GND 2 12VDIG 6 GND 3 12VDIG 7 GND 4 NC 8 NC This manual downloaded from http www manualowl com ...

Page 116: ...dio connector Table 7 14 LAN Connector Pin Signal Pin Signal 1 GND 7 L2 2 L2TDP 8 L2ACTIVITY 3 L2TDN 9 L2SPEED2 4 L2RDP 10 L2SPEEDLED 5 L2RDN 11 GND 6 L2TXCTR 12 Table 7 15 Line In Out Audio Connector A1 Pin Signal Pin Signal 1 GND 7 NC 2 AC97P20 8 3 AC97P19 9 4 JS1 21 GND 5 GND 22 AC97P8 6 NC 23 AC97P9 This manual downloaded from http www manualowl com ...

Page 117: ...Audio In connector Microphone Connector Table 7 17 describes the microphone connector Table 7 16 CD Audio In Connector J21 Pin Signal 1 AC97P1 2 CD_GND 3 CD_GND 4 AC97P2 Table 7 17 Microphone Connector J22 Pin Signal 1 GND 2 AC97P7 3 AC97P6 10 AC97P7 11 GND This manual downloaded from http www manualowl com ...

Page 118: ...7 20 describes the chassis fan connector Table 7 18 System Speaker Connector J23 Pin Signal 1 VO1 2 GNDA_AUDIO 3 NC 4 VO2 Table 7 19 Processor Fan Connectors Pin Signal Processor 0 J32 Processor 1 J33 1 GND GND 2 P1FAN1 P2FAN1 3 P1FANTACH P2FANTACH Table 7 20 Chassis Fan Connectors Pin Signal Rear System Fan J34 PCI Fan J35 Hard Disk Drive Fan J37 1 GND GND GND 2 FAN1S1 FAN4S1 FAN5S1 This manual d...

Page 119: ...bes the chassis intrusion connector 3 FAN1TACH FAN4TACH FAN5TACH Table 7 21 Chassis Intrusion Connector J59 Pin Signal 1 CHASSIS_CBL 2 NC 3 GND 4 INTRU Table 7 20 Chassis Fan Connectors Pin Signal Rear System Fan J34 PCI Fan J35 Hard Disk Drive Fan J37 This manual downloaded from http www manualowl com ...

Page 120: ...Connector Pin Outs System Board Connectors Chapter 7 120 This manual downloaded from http www manualowl com ...

Page 121: ...Chapter 8 121 8 Mechanical Specifications This manual downloaded from http www manualowl com ...

Page 122: ... cooler heat sink fan for each of the processors one system fan at the back of the chassis a PCI fan in a speaker fan assembly a hard drive fan Figure 8 1 shows the system air flow Figure 8 1 Air Flow Diagram 92 mm Fan Power Supply 120 mm Fan System Exhaust 60 mm Fan Disks 92 mm Fan PCI Graphics This manual downloaded from http www manualowl com ...

Page 123: ...iguration 40 20 lb 18 24 kg Maximum configuration 45 40 lb 20 60 kg Dimensions Width 8 22in 20 90 cm Height 19 02in 48 30 cm Depth 18 62in 47 3 cm Footprint 153 06 sq in 988 57 sq cm Power Supply Input voltage Input frequency Maximum output power Max avg input power 90 250 VAC 50 60 Hz 465 W 500 W This manual downloaded from http www manualowl com ...

Page 124: ...0 relative non condensing Operating Humidity 15 to 80 relative non condensing Storage Temperature 40o C 40o F to 70o C 158o F Operating Temperature 5o C 41o F to 35o C 95o F Altitude Operating 0 to 10 000 ft 3100m Non operating 0 to 15 000 ft 4500m Shock Operating Maximum 20 G at less than 3 ms 1 2 sine Non operating Maximum 80 G at less than 3 ms 1 2 sine Vibration Operating Random Maximum 0 21 G...

Page 125: ...Chapter 9 125 9 Hardware Components This manual downloaded from http www manualowl com ...

Page 126: ...ents Overview Chapter 9 126 Overview This chapter describes Graphics cards Network cards SCSI adapter cards Mass storage devices Connectors and sockets The rear panel This manual downloaded from http www manualowl com ...

Page 127: ...vidia com Products nsf ATI Fire GL2 or Fire GL4 for more information see http www ati com Matrox Millennium G450 Graphics Card Figure 9 1 shows the Matrox Millennium G450 graphics card Figure 9 1 Matrox Millennium G450 Graphics Card The Matrox Millennium G450 Dual Head AGP graphics card is powered by the 256 bit DualBus Matrox G450 chip and has 16 MB of DDR video memory non upgradeable Matrox Dual...

Page 128: ... at resolutions up to 2048 x 1536 on the main display Support for monitors with 16 10 aspect ratio at resolutions up to 1920 x 1200 on the main display 3D Features VCQ2 or Vibrant Color Quality2 Supports 32 bit Z buffering for exceptional rendering precision Environment mapped bump mapping for more realistic 3D images Stencil buffering Bilinear trilinear and anisotropic filtering Single double and...

Page 129: ...and the video memory If the resolution refresh rate combination is set higher than the display can support you risk damaging the display The following table summarizes the maximum supported resolutions The maximum refresh rates are always attainable with 8 bit or 16 bit color They may not be attainable with 24 bit or 32 bit color and the highest refresh rates Maximum Display Resolution Aspect Rati...

Page 130: ...ards see http www matrox com mga home htm Maximum Refresh Rates Hz Aspect Ratio Resolution Main Display 360MHz RAMDAC Second Display 230MHz RAMDAC Traditional 4 3 5 4 aspect ratio 640 x 480 200 200 800 x 600 200 200 1024 x 768 160 160 1152 x 864 140 150 1280 x 1024 120 120 1600 x 1200 100 85 1800 x 1440 85 1920 x 1440 85 2048 x 1536 85 Wide screen 16 9 16 10 aspect ratio 856 x 480 200 200 1280 x 7...

Page 131: ...igital Vibrance Control DVC for accurate color adjustment giving bright accurate colors in all conditions High performance hardware anti aliasing for smoother edges 3D Features Second generation transform and lighting engines dedicated graphics specific GPU frees your workstation s main processor for other tasks and provides faster transform and lighting processing nVIDIA shading rasterizer provid...

Page 132: ...or LCD DVI D connector The nVIDIA Quadro2 Pro graphics card s main features include Hardware anti aliased line engine 6 4 GB sec bandwidth enabling work in fully textured mode while achieving real time frame rates 64 MB unified frame buffer providing ample room for high resolution 32bpp textures 1 0 G pixels sec rendering power 31 M triangles sec geometry processing power Figure 9 3 nVIDIA Quadro2...

Page 133: ...features include Controller IBM Chipset RC 1000 256 bit Graphics Rasterizer and GT1000 hardware geometry engine with integrated features including VGA Controller 2D 3D Raster Engine and dual Texture Unit 8 bit Double Buffered Overlays Video Overlay Unit 2 DMA BLIT Units Polygon Setup Processor 300 MHz 30 bit Palette DAC including four color lookup tables and gamma correction table 256 bit Rasteriz...

Page 134: ...sional 3D Rendering Full OpenGL 1 1 ICD with 1 2 functional extensions 3D Acceleration w Texture Environments Single pass bump mapping and hardware 3D textures Gouraud shading Bilinear and trilinear MIP mapping Alpha blending Fogging and depth cueing Anti aliased lines and sorted polygons Scissoring and stippling Overlay and stencil buffer Z buffering Hardware geometry acceleration 100 OpenGL geom...

Page 135: ...s Graphics Cards Chapter 9 135 Supports 422 YUV RGB Pixels Two Triple Buffered Video Overlays NOTE For complete information on FireGL graphics cards see http www ati com This manual downloaded from http www manualowl com ...

Page 136: ...e 9 1 lists the 3 5 inch 1 inch high SCSI hard disk drives that may be supplied with the HP x4000 Workstation Table 9 1 SCSI Hard Disk Drives Quantum Atlas 10K II SCSI 10 krpm Quantum Atlas 10K II SCSI 10 krpm Capacity 18 4 GB 36 7 GB Interface Ultra160 SCSI Ultra160 SCSI External peak transfer rate 160MB sec 160MB sec Average seek time read 4 7 ms 4 7 ms Internal data rate MB sec 280 MB sec min t...

Page 137: ...nally or have changed the SCSI ID of the currently installed hard drive remember this SCSI ID must be unique If you are replacing a SCSI hard drive you can use the SCSI ID number of the current hard drive for the replacement hard drive 2 Using the jumpers provided set the SCSI ID on the 28 pin jumper block located on the bottom of the hard disk drive See Figure 9 5 CAUTION Do not use the 12 pin ju...

Page 138: ...de pin 1 is on the bottom row closest to the edge of the drive SCSI ID 1 2 1 8 7 18 28 17 27 2 8 18 28 27 17 7 1 SCSI ID 0 2 8 18 28 27 17 7 1 SCSI ID 11 Horizontal jumpers on the bottom row have no effect This is a good way to store unused jumpers Terminating Resistor Do not remove This manual downloaded from http www manualowl com ...

Page 139: ...dicated Pins 1 2 Pins 3 4 Pins 5 6 Pins 7 8 0 1 Jumper 2 Jumper 3 Jumper Jumper 4 Jumper 5 Jumper Jumper 6 Jumper Jumper 7 Jumper Jumper Jumper 8 Jumper 9 Jumper Jumper 10 Jumper Jumper 11 Jumper Jumper Jumper 12 Jumper Jumper 13 Jumper Jumper Jumper 14 Jumper Jumper Jumper 15 Jumper Jumper Jumper Jumper This manual downloaded from http www manualowl com ...

Page 140: ... and Mode 2 Photo CD Multisession Mixed mode CD ROM data and audio CD ROM XA CD I CD Extra CD R CD RW Description Data capacity 650 MB Data transfer rate Sustained transfer rate 1X 150 KB sec Outerside 7 200 KB sec Burst transfer rate PIO mode 4 16 6 MB sec maximum Single Word DMA Mode 2 8 3 MB sec maximum Multi Word DMA Mode 2 16 6 MB sec maximum Buffer memory size 128 KB Access time Average stro...

Page 141: ...you install the DVD video software not included with the HP x4000 Workstation Description Data capacity 650 MB Data transfer rate Sustained transfer rate 1X 150 KB sec Outerside 7 200 KB sec Burst transfer rate PIO mode 4 16 6 MB sec maximum Single Word DMA Mode 2 8 3 MB sec maximum Multi Word DMA Mode 2 16 6 MB sec maximum Buffer memory size 128 KB Access time Average stroke 1 3 110 ms Full strok...

Page 142: ...station Description Data capacity 650 MB or up to 74 minutes of audio per disc 547 MB in CD UDF data format Performance Typical 110 ms random 1 3 access including latency Maximum 130 ms random 1 3 access including latency Data transfer rate Read Up to 32X 1X 150KB sec Write 12X CD R 8X CD RW Burst transfer rate 16 67 MB sec Spin up time 3 2 seconds disk high speed to stop Spin down time 2 5 second...

Page 143: ...Hardware Components Mass Storage Devices Chapter 9 143 MTBF 120 000 POH Interface E IDE and ATAPI Description This manual downloaded from http www manualowl com ...

Page 144: ...on Figure 9 6 x4000 Rear Panel The connector pin descriptions are given in Chapter 7 for SCSI Keyboard and Mouse USB Serial LAN Parallel Parallel port Serial port A Dual USB Serial port B Line Out headphone Line In Microphone Monitor HP Master Key Lock LAN SCSI Mouse Keyboard Power This manual downloaded from http www manualowl com ...

Page 145: ...Chapter 10 143 10 Installing or Replacing Parts and Accessories This manual downloaded from http www manualowl com ...

Page 146: ...y on page 157 Graphics Card on page 162 SCSI Hard Drive on page 167 CD ROM CD RW or DVD on page 171 Processor on page 175 NOTE Check your configuration every time you install remove or upgrade an accessory For instructions on how to check your configuration using the HP Setup program refer to the Getting Started Guide that came with your x4000 Workstation or the HP x4000 Workstation Technical Refe...

Page 147: ...Remove the Power Protection Device cables before any servicing operation Always replace the cover before switching the Workstation on again To remove the cover Figure 10 1 1 Turn off the display and shut down the Workstation Disconnect all power cables and any LAN or telecommunications cables 2 If necessary unlock the cover on the back of the Workstation 3 Unscrew the two thumb screws located at t...

Page 148: ...Installing or Replacing Parts and Accessories Cover and Front Bezel Chapter 10 146 Figure 10 1 Removing the Cover 2 3 4 This manual downloaded from http www manualowl com ...

Page 149: ...el when you are adding or removing devices in the 5 25 inch or 3 5 inch front drive bays To remove the bezel 1 Gently lift the four plastic tabs starting with the bottom tab and working your way to the top 2 Rotate the bezel off the Workstation chassis Figure 10 2 Removing the bezel Plastic Tabs This manual downloaded from http www manualowl com ...

Page 150: ...ion and verify that the plastic tabs on the left side of the bezel click into position on the Workstation chassis The bezel should be flush against the Workstation 3 Standing at the back of the Workstation lower the cover onto the chassis aligning the guide rail on the bottom inside edge of the cover with the bottom edge of the Workstation chassis 4 Shut the cover ensuring that the guides on the t...

Page 151: ...he hard disk drive s CAUTION Do not rotate the cage before you disconnect the cables 2 Remove and retain the two torx screws that hold the cage closed as shown in Figure 10 3 3 Pull the cage toward you until you hear the hard disk drive cage clip catch the cage WARNING Confirm the clip has latched the cage in the open position Injury could be result if the cage falls This manual downloaded from ht...

Page 152: ...ard disk drive cage back into the closed position To close and secure the hard disk drive cage 1 Push in the clip shown in Figure 10 3 on page 150 and rotate the hard drive cage carefully into the closed position CAUTION Do not allow the cage to drop into place This could damage the hard drive s 2 Fasten the cage with two screws in the locations shown in Figure 10 3 on page 150 Step 2 Upper Bay Lo...

Page 153: ...h the SCSI connector farthest from the system board to the hard drive in the upper bay b Attach the remaining SCSI connector to the hard drive in the lower bay 5 Connect the power supply cable s to the hard disk drive s a Connect the power supply cable labeled P3 to the hard disk drive in the upper bay b Attach the power supply cable labeled P4 to the hard disk drive in the lower bay SCSI cable co...

Page 154: ...you must remove the chassis beam assembly Removing the Chassis Beam Assembly To remove the chassis beam assembly 1 Open the hard disk drive cage see page 149 2 Remove the screw that holds the chassis beam assembly in place 3 Carefully rotate the chassis beam assembly off the chassis Figure 10 5 Chassis Beam Assembly Step 2 This manual downloaded from http www manualowl com ...

Page 155: ...er the MEC and the graphics card making sure the MEC and graphics card retainer clips are centered on the cards as shown in Figure 10 6 and Figure 10 7 CAUTION Make sure the retaining clips slide easily over the cards or the clips may put undue pressure on the card connectors 2 Replace the screw that holds the chassis beam assembly in place Figure 10 6 MEC Retainer Clip Retaining clip on MEC This ...

Page 156: ...e the graphics card by engaging the Universal Retainer piece see Figure 10 7 NOTE Not all systems use the chassis beam assembly Universal Retainer piece to hold the graphics card in place Your system may use a separate graphics card retainer beam see Figure 10 14 Figure 10 7 Secure the Universal Retainer Piece Graphics Card This manual downloaded from http www manualowl com ...

Page 157: ... To ease installation place the Workstation on its side with the system board facing upwards 4 Rotate the hard disk drive cage to the open position see page 149 5 Remove the chassis beam assembly see page 152 6 Remove retaining screw that holds the MEC in place and gently remove the MEC from the chassis as shown in Figure 10 8 CAUTION You must remove the MEC to install RIMMs The MEC card guides ar...

Page 158: ... 1 Replace the MEC making sure it is fully seated and tighten the retaining screw 2 Replace the chassis beam assembly see page 153 3 Close and secure the hard disk drive cage see page 150 4 Replace the Workstation cover see page 148 5 Reconnect all power cables and any LAN or telecommunications cables This manual downloaded from http www manualowl com ...

Page 159: ...II includes sockets 3B J3 4B J4 3A J7 and 4A J8 This allows for a total of 8 RIMMs You must adhere to the following rules when loading memory RIMMs must be loaded in matched pairs Matching RIMMs have the same RDRAM size speed and Mbit technology Each RDRAM bank channel must be either completely empty or completely filled as shown in Figure 10 10 Therefore if only one pair of RIMMs is installed in ...

Page 160: ... 4A J8 1A J5 2A J6 Memory Bank I consists of RIMM pair 1 1A J5 and 1B J1 RIMM pair 2 2A J6 and 2B J2 Memory Bank II consists of RIMM pair 3 3A J7 and 3B J3 RIMM pair 4 4A J8 and 4B J4 If a memory bank only contains 1 pair of RIMMs the remaining 2 connectors must contain CRIMMs to ensure continuity This manual downloaded from http www manualowl com ...

Page 161: ...3 Remove the Workstation s cover see page 145 4 To ease installation place the Workstation on its side with the system board facing upwards P1 edge P1 edge P1 edge P1 edge 1 Pair of RIMMs 2 Pairs of RIMMs 3 Pairs of RIMMs 4 Pairs of RIMMs CRIMM CRIMM RIMM 1A RIMM 1B RIMM 1A RIMM 1A RIMM 1A RIMM 1B RIMM 1B RIMM 1B RIMM 2A RIMM 2B RIMM 2A RIMM 2A RIMM 2B RIMM 2B CRIMM RIMM 3A CRIMM RIMM 3B RIMM 3A R...

Page 162: ...ning clips by pushing down on them and remove the CRIMM from the socket See Figure 10 11 on page 161 b If you are replacing existing RIMMs open the retaining clips by pushing down on them and remove the existing RIMMs from their sockets NOTE Always store any removed RIMMs and CRIMMs in a safe place for future use CRIMMs may be stored in an empty memory bank if one is available c Install your new R...

Page 163: ... drive cage see page 150 12 Replace the Workstation cover see page 148 13 Reconnect all power cables and any LAN or telecommunications cables 14 Start the Workstation and check the Summary Screen by pressing Esc when prompted to verify the new configuration The Summary Screen displays the amount of memory MEC Voltage Regulator Module not on all MECs Retaining Clip fully engaged This manual downloa...

Page 164: ...panel 4 To ease installation place the Workstation on its side with the system board facing upwards 5 Rotate the hard disk drive cage to the open position see page 149 6 Remove the chassis beam assembly see page 152 7 Before removing the graphics card If your graphics card came with a separate graphics retainer beam as shown in Figure 10 14 on page 164 a Remove the screw that attaches the graphics...

Page 165: ...g an existing card remove the current card see page 162 2 Unscrew and remove the rear slot panel that corresponds AGP Pro 110 4X connector The screw you removed is used to retain the graphics card NOTE If you are installing a full length graphics card you must remove the graphics board retaining screw near the front of the chassis as shown in Figure 10 13 This manual downloaded from http www manua...

Page 166: ...versal retainer pieces from the chassis beam assembly shown in Figure 10 15 and store these in a safe place for future use b Using the screw that you removed from the rear slot panel and the graphics card retaining screw shown in Figure 10 13 attach the graphics retainer beam as shown in Figure 10 14 Figure 10 14 Graphics Card Retainer Beam Full Length Graphics Card Retaining Screw This screw atta...

Page 167: ...r deeper graphics cards Remove the retainer clip you don t need c Move the remaining retainer clip to the center position shown in Figure 10 15 If your graphics card is too shallow for the clip to hold it tightly in this position return it to the other arm Figure 10 15 Retainer Pieces on the Chassis Beam Assembly 5 Replace the chassis beam assembly see page 153 If your graphics card has a retainer...

Page 168: ...iner Beam and Chassis Beam Assembly 6 Close and secure the hard disk drive cage see page 150 7 Replace the Workstation cover see page 148 8 Reconnect all power cables and any LAN or telecommunications cables Chassis Beam Assembly Graphics Card Retainer Beam This manual downloaded from http www manualowl com ...

Page 169: ... hard disk drive Your Workstation has on board SCSI capability You can connect up to two internal SCSI hard disk drives Figure 10 17 shows the internal and external SCSI connectors on the system board Figure 10 17 SCSI System Board Connectors Internal SCSI connector External SCSI connector This manual downloaded from http www manualowl com ...

Page 170: ...ations cables 2 Remove the Workstation s cover see page 145 3 Open the hard disk drive cage see page 149 4 Remove the hard disk drive from the cage by removing the four torx screws that hold the drive in place as shown in Figure 10 18 Figure 10 18 Removing the Hard Disk Drive These 4 screws 2 front 2 back hold one hard drive in place Upper Bay Lower Bay Screws for installing a second hard disk dri...

Page 171: ... SCSI controller see Table 10 1 You should assign an unused SCSI ID to the second SCSI hard disk drive SCSI ID 1 is recommended The SCSI ID is configured with jumpers on the SCSI hard disk drive Refer to the information label on the hard disk drive or Hard Disk Drives on page 134 for additional details on setting the SCSI ID Table 10 1 SCSI ID Settings SCSI ID Used By 0 First SCSI hard drive 1 Opt...

Page 172: ... page 149 4 Install the hard disk drive s in the cage using the screws provided on the hard disk drive cage as shown in Figure 10 18 on page 168 a If you only have one hard drive install it in the bottom bay b If required install a second hard drive in the top bay c Align the screw holes on each hard drive with the openings in the hard disk drive cage d Fasten each hard disk drive to the cage with...

Page 173: ...RW or DVD The CD ROM CD RW and DVD are IDE devices An IDE cable is shown in Figure 10 19 Figure 10 19 IDE Data Cable Connects to system board IDE controller Connects to Master IDE device Connects to Slave IDE device Red stripe indicates Pin 1 This manual downloaded from http www manualowl com ...

Page 174: ... off the display and shut down the Workstation Disconnect all power cables and any LAN or telecommunications cables 2 Remove the Workstation s cover and front bezel see page 145 for instructions 3 Disconnect the power data and audio cables from the old drive 4 Remove the drive by pressing the two front rail clips inward and sliding the drive out the front of the chassis 5 Remove the guide rails by...

Page 175: ...ion chassis for the correct rails for your drive Insert the guide rails in the two holes located at the bottom of the drive The guide rails are not side specific 5 Align the guide rails on both sides of the drive with the internal shelf guides then slide the drive until it clicks into position You should put your Master device in the top bay and your Slave device in the lower bay For more informat...

Page 176: ...D RW drive Installation begins automatically 2 When the installation window appears a dialog box appears asking you to select your language Select the language you wish to install 3 Select one of these choices and follow the on screen directions for installation Easy CD Creator Direct CD 4 When the installation wizard returns you must restart your system before installation is complete To restart ...

Page 177: ... to detach the heatsink Be very careful when removing the heatsink If your processor turbo cooler fan is not operating the heatsink may be very hot Under normal circumstances the turbo cooler fan is operational and a slight twist of the heatsink should release it from the processor To remove a processor 1 Turn off the display and shut down the Workstation Disconnect all power cables and any LAN or...

Page 178: ...t impair the heat transfer 10 Open the Zero Insertion Force ZIF lever located at the side of the processor socket until it is in the vertical position depending on the socket design the handle may need to go past vertical then carefully lift out the processor To avoid bending the processor pins keep the processor perfectly flat when removing it 11 Store the processor in an anti static bag such as ...

Page 179: ...n the processor to the notches on the ZIF socket Then carefully lower the new processor into place When the processor is fully inserted close the ZIF lever CAUTION Be extremely careful when you insert the processor If you bend one of the pins it will not go into the socket Figure 10 22 Inserting a Processor 8 Affix the new thermal interface material provided with the new processor to the top of th...

Page 180: ...led CPU0 and CPU1 on the system board 11 Replace the MEC card 12 Replace the Chassis Beam Assembly see page 153 13 Close and secure the hard disk drive cage see page 150 14 Replace the Workstation s cover see page 148 15 Reconnect all the power and telecommunications cables 16 Update your operating system see page 179 This manual downloaded from http www manualowl com ...

Page 181: ...essor PC To change the type of support double click on this icon to bring up the ACPI PC properties 5 In the Driver tab select Update Driver The Upgrade Device Driver Wizard appears and you must select Next to continue 6 Choose to display a list of all the known drivers and click Next 7 When all the drivers are located click the radio button to show all hardware of this device class select one of ...

Page 182: ... s cover and front bezel refer to Cover and Front Bezel on page 145 for these instructions 3 Disconnect the power and data cables from the old drive 4 Remove the drive by pressing the two front rail clips inward and sliding the drive out the front of the chassis 5 Remove the two guide rails by gently prying them off the drive These guide rails are required for the new drive Figure 10 23 Removing t...

Page 183: ... right hand side of the floppy disk drive 2 Align the guide rails on both sides of the drive with the internal shelf guides then slide the drive until it clicks into position 3 Connect the power and floppy data cables to the new drive The connectors are shaped to go in one way only 4 Replace the front bezel and Workstation s cover refer to Replacing the Cover and Front Bezel on page 148 5 Reconnec...

Page 184: ...ables and any LAN or telecommunications cables 2 Remove the Workstation s cover refer to Removing the Left Side Cover on page 145 for instructions 3 Place your Workstation on its side with the system board facing upwards 4 Remove all internal power supply connectors 5 Remove the three screws located on the rear of the chassis that secure the power supply unit in position 6 Remove the screw located...

Page 185: ...r supply unit 2 Secure it to the back and top of the chassis using the four screws you previously removed 3 Reconnect all internal power supply connectors 4 Return the Workstation to its upright position 5 Replace the Workstation s cover refer to Replacing the Cover and Front Bezel on page 148 6 Reconnect all the power and telecommunications cables 7 6 5 This manual downloaded from http www manual...

Page 186: ... system board facing upwards 5 Open the hard disk drive cage as described in Opening the Hard Disk Drive Cage on page 149 6 Remove the Workstation chassis beam assembly as described in Removing the Chassis Beam Assembly on page 152 7 Remove the Memory Expander Card MEC the graphics card and any other accessory cards you may have added to your system See Removing a Graphics Card on page 162 8 Remov...

Page 187: ...d SCSI Hex Screws 13 Remove the screws that attach the external SCSI connector to the rear panel as shown in Figure 10 26 14 Remove the system board being careful not to damage the Workstation s cables and rear panel connectors System Board Assembly Screw System Board AssemblyScrew fold external SCSI cable down over the system board to access Pull Back Screws SCSI Hex Screws This manual downloaded...

Page 188: ... them There there may be cable that has crept under the system board When inserting the system board be careful not to damage or bend the metal hooks on the rear connector EMI shield If the shield is damaged it can be very difficult to install the system board correctly Figure 10 27 Inserting the System Board 3 Tighten the pull back screws as shown in figure 10 26 that attach the external SCSI con...

Page 189: ...rnal SCSI is part of the system board assembly To find out the positions of system board connectors refer to System Board Diagram on page 198 or to the label located on the inside of the cover 8 Replace the system fan as described in Installing the System Fan on page 191 9 Replace the MEC graphics card and any accessory cards as described in Installing a Graphics Card on page 163 10 Compare the sy...

Page 190: ...described in Cover and Front Bezel on page 145 16 Connect all the power and telecommunications cables 17 After installing the system board you need to update your BIOS NOTE The latest BIOS and firmware for your Workstation are available from www hp com workstations support This manual downloaded from http www manualowl com ...

Page 191: ...configuration numbered from 1 to 4 See System Board Diagram on page 198 for the location of these switches Switch Default Description 1 OFF Clear BIOS Password 2 OFF Boot Block Recovery Mode 3 OFF Clear CMOS Reset CMOS setting to BIOS defaults 4 OFF Safe Mode Enable Forces processors to run at 800 MHz This manual downloaded from http www manualowl com ...

Page 192: ...les and any LAN or telecommunications cables 2 Remove the Workstation s cover refer to page 145 for instructions 3 Holding the fan with one hand use a screwdriver to gently push the retaining clips in then slide the fan up and out of the chassis Figure 10 28 Removing the Fan 4 Disconnect the fan connector from the system board 3 3 4 This manual downloaded from http www manualowl com ...

Page 193: ...1 The fan unit can only be installed in one way The distance between the two retaining clips is shorter at the top than the bottom Align the fan clips with their corresponding holes 2 Gently push the fan downwards until it clicks into place 3 Connect the fan connector to the system board 4 Replace the Workstation s cover refer to page 148 Reconnect all the power and telecommunications cables This ...

Page 194: ...n page 147 4 Place the Workstation on its side with the system board facing upwards 5 Open the hard disk drive cage as described in Opening the Hard Disk Drive Cage on page 149 6 Remove the chassis beam assembly as described in Removing the Chassis Beam Assembly on page 152 7 Remove the MEC Remove the separate graphics retainer beam and full length PCI or graphics cards if installed 8 Remove the f...

Page 195: ...the clips and guide pins with their appropriate sockets and slide the assembly forward to secure it into place 3 Replace the screw on the front of the chassis as shown in Figure 10 29 on page 192 4 Connect the fan and speaker cables to their connectors located on the system board See Figure 10 32 on page 198 5 Insert any PCI and graphics cards Install the separate graphics retainer beam Insert the...

Page 196: ...ker Assembly Chapter 10 194 8 Return the Workstation to its upright position 9 Replace the cover and bezel as described in Replacing the Cover and Front Bezel on page 148 10 Reconnect all power and LAN cables This manual downloaded from http www manualowl com ...

Page 197: ... Removing the Left Side Cover on page 145 3 Place your Workstation on its side with the system board facing upwards 4 Open the hard disk drive cage as described in Opening the Hard Disk Drive Cage on page 149 NOTE The hard disk drive fan is located behind the hard disk drive cage 5 Disconnect the hard disk drive fan s power cable from the system board 6 Remove the two screws that mount the hard di...

Page 198: ...ect the hard disk drive fan power cable to the system board For the connector location see System Board Diagram on page 198 3 Close and secure the hard disk drive cage as described in Closing and Securing the Hard Disk Drive Cage on page 150 4 Return the Workstation to its upright position 5 Replace the Workstation s cover as described in Replacing the Cover and Front Bezel on page 148 6 Reconnect...

Page 199: ... from whom you purchased your Workstation or to HP so that they can be either recycled or disposed of in an environmentally sound way Returned batteries will be accepted free of charge Replacing the System Battery If your Workstation repeatedly loses its configuration settings you should consider changing the battery Replace it with a CR2032 coin type manganese lithium battery available from most ...

Page 200: ...y holder and ensure that it is properly seated Ensure that the clip holds the battery firmly in place 5 Replace the Workstation s cover as described in Replacing the Cover and Front Bezel on page 148 6 Reconnect all cables and power cords 7 Run the Setup program to configure the Workstation This manual downloaded from http www manualowl com ...

Page 201: ...Installing or Replacing Parts and Accessories System Board Diagram Chapter 10 199 System Board Diagram Figure 10 32 System Board Diagram This manual downloaded from http www manualowl com ...

Page 202: ...Installing or Replacing Parts and Accessories System Board Diagram Chapter 10 200 This manual downloaded from http www manualowl com ...

Page 203: ...Chapter 11 203 11 Troubleshooting This manual downloaded from http www manualowl com ...

Page 204: ...he unlikely event that you experience a problem Solving Hardware Problems on page 205 Understanding the Diag LEDs on page 212 Setting and Removing System Passwords on page 224 Using e Diag Tools for Hardware Problems on page 225 Recovering or Reconfiguring Windows 2000 or Windows NT on page 227 This manual downloaded from http www manualowl com ...

Page 205: ...ection and the graphics card is firmly seated on the system board Reseating the graphics card requires opening the Workstation The monitor s contrast and brightness settings are set correctly A POST Error Message is Displayed The Power on Self Test POST can detect both an error and a change to the configuration In either case a code and short description is displayed Depending on the message one o...

Page 206: ...oard is connected to the keyboard connector rather than the mouse connector on the rear panel of the Workstation Ensure you are using a PS2 keyboard rather than a USB keyboard Replace the keyboard with a known working unit to ensure the keyboard itself is not defective Monitor Doesn t Work If the display is blank refer to Display is Blank on page 205 If the display works properly during the Power ...

Page 207: ...y lint free cloth if the cursor moves sporadically Replace the mouse with a known working unit to ensure the mouse itself is not defective Audio Doesn t Work The internal speaker is deactivated when you use the Output Line jack on the rear of the Workstation If you have connected the keyboard headphones connector to this jack you must connect speakers to the keyboard for audio output Power LED is ...

Page 208: ...hard drive has not been disabled in the BIOS Setup Utility and has been detected by looking in the Boot menu of the Setup program as described in Boot Menu on page 57 4 Refer to your operating system documentation for instructions on running system diagnostic tools like scan disk or defragmentation 5 Run the SCSI test in the Advanced System Test option from HP e Diag Tools HP e Diag Tools is descr...

Page 209: ...n CD ROM CD RW or DVD on page 173 3 Verify that the drive has been detected in the Setup program Advanced menu by displaying the IDE Devices as described in Advanced Menu on page 52 You should see a drive declared in the IDE Secondary Master or IDE Secondary Slave field 4 If you intend to boot from the CD ROM CD RW or DVD place the device before the hard disk drive in the boot order as described i...

Page 210: ...sword Clearing the User Password If you forgot your User password and remember the Administrator password you can clear the User password through the setup menu To clear the User password 1 Start the Setup Program 2 Enter the Administrator password when prompted 3 Navigate to the Security menu 4 Select Clear all Passwords 5 Enter and confirm a new User password if needed 6 Press ESC to leave the S...

Page 211: ...orkstation and press ESC when prompted to see the summary page 5 When a message appears indicating that the passwords have been cleared turn off the Workstation and remove the cover You must press the power button for 5 seconds to turn off system 6 Set switch 1 on the system board block back to OFF 7 Replace the Workstation cover 8 If you want to set new passwords follow the instructions given in ...

Page 212: ...at the BIOS is in recovery mode YR or that BIOS recovery is complete GR you should 1 Flash the system BIOS and firmware For complete instructions and the latest BIOS and firmware versions go to www hp com workstations support 2 Attempt the solutions given in Table 11 1 on page 213 Possible solutions are listed in order of ease and probability Follow the solutions in sequence in sequence NOTE If yo...

Page 213: ...r on page 177 RYRY The FRU table in SEEPROM is inaccessible The system cannot identify the system serial number and model type Replace the system board as described in System Board on page 186 RYRG The system event log is unavailable Replace the system board as described in System Board on page 186 RYR The hardware management controller firmware is corrupt Replace the system board as described in ...

Page 214: ...Memory on the 8 RIMM MEC on page 159 2 Replace the RIMMs as described in System Memory on page 159 3 Replace the memory expander card YR The BIOS is in Boot Block Recovery Mode Boot Block Recovery Mode can be initiated automatically by the BIOS from corruption caused by a power failure during flash Boot Block Recovery Mode can be forced by setting system board switch 2 to ON 1 Wait until the BIOS ...

Page 215: ...r connection to the hard disk drive floppy disk drive and any optical drives one at a time restarting the Workstation after each change If a single device seems to be the source of the error replace the device 3 Reseat the 32 bit PCI and AGP I O cards and the memory expander card 4 Try to narrow down the problem by removing the I O cards one at a time If a single card seems to be the source of the...

Page 216: ...own the problem by removing the 64 bit PCI and AGP I O cards one at a time If a single card seems to be the source of the error replace the card 3 Replace the power supply as described in Power Supply on page 184 4 Replace the system board as described in System Board on page 186 YYYR The fan inside the power supply is not functioning 1 Replace the power supply as described in System Memory on pag...

Page 217: ...d Hard Disk Drive Fan on page 197 Y RY There is an error in the 3 3V standby power circuit on the system board Replace the system board as described in System Board on page 186 Y R The turbo cooler fan for processor 0 is not functioning 1 Reseat the fan s power cable to the system board 2 Replace the turbo cooler as described in Processor on page 177 3 Replace the system board as described in Syst...

Page 218: ...m board as described in System Board on page 186 GYRG Processor core VCC_CORE power circuit error 1 If you have recently added a processor reseat the processor 2 If you have recently added a processor remove it If the error goes away or changes replace it as described in Processor on page 177 3 Replace the system board as described in System Board on page 186 GYR 1 8V power circuitry error 1 Resea...

Page 219: ...led as a second processor or the processors are different frequencies 1 Replace the unsupported processor with an HP processor identical to the first as described in Processor on page 177 2 Replace the system board as described in System Board on page 186 G RY 1 8V standby circuit error Replace the system board as described in System Board on page 186 Table 11 1 Diag LED Patterns R Red Y Yellow G ...

Page 220: ...ion each time If it appears that one card is causing the error replace it 4 Reseat the RIMMs 5 Remove the RIMMs If the error goes away or changes replace the RIMMs as described in System Memory on page 159 6 If a second processor was just added remove the second processor and restart the Workstation If the error goes away replace the second processor with one that is identical to the first process...

Page 221: ...ry on page 159 4 Replace the system board as described in System Board on page 186 YRG 2 5 V RDRAM power circuitry error 1 Reseat the memory expander card 2 If the memory expander card has a separate voltage regulator module reseat or replace the voltage regulator module 3 Replace the RIMMs or CRIMMs as described in System Memory on page 159 4 Replace the memory expander card Table 11 1 Diag LED P...

Page 222: ...he hard disk drive fan replace both the PCI and hard disk drive fans as described in Fan and Speaker Assembly on page 194 and in Hard Disk Drive Fan on page 197 Y R The turbo cooler fan for processor 1 is not functioning 1 Reseat the fan s power cable to the system board 2 Replace the turbocooler as described in Processor on page 177 3 Replace the system board as described in System Board on page ...

Page 223: ... as described in System Board on page 186 a Possible solutions are listed in order of ease and probability Follow the solutions in sequence in sequence Remember to flash the BIOS and firmware before attempting any of the solutions in the table Table 11 1 Diag LED Patterns R Red Y Yellow G Green Off Pattern Description Possible Solutionsa This manual downloaded from http www manualowl com ...

Page 224: ...me you start the Workstation NOTE You must set an administrative password before you can set a user password To set up passwords 1 Start the Workstation and press F2 when prompted to enter the Setup utility 2 Select the Security menu 3 Choose Set Administrator Password or Set User Password When prompted enter then re enter your password 4 Select the Exit menu then Exit Saving Changes Removing Pass...

Page 225: ...ied on the following media Pre installed on your hard disk drive recommended Your hard disk includes a hardware diagnostic partition containing HP e Diag Tools hardware diagnostic utilities Do NOT delete this partition The HP Workstation Recovery CD ROMs that came with your Workstation Starting e Diag Tools from the Hard Drive s Utility Partition Recommended Method NOTE This method only works if t...

Page 226: ...rity menu are set to Enabled or Unlocked The option to start from the CD ROM is enabled and the CD ROM is configured to be the first boot device To start e Diag Tools from the HP Workstation Recovery CD ROM 1 Insert the CD ROM in the CD ROM drive 2 Restart the Workstation The Workstation should boot from the CD ROM rather than the hard drive 3 Select the option to run the hardware diagnostics and ...

Page 227: ...HP Workstation Recovery CD ROMs are Install Windows 2000 returns your HP Workstation to its original state Install Windows NT install Windows NT operating system on your Workstation Windows 2000 or NT Minimal Installation installs Windows 2000 with a minimal set of drivers appropriate for advanced users only Windows 2000 or NT Master Files allows you to copy Windows 2000 master files to the i386 d...

Page 228: ...the Security menu set all Hardware Protection items to Enabled or Unlocked if applicable See Security Menu on page 55 In the Boot menu ensure booting from the CD ROM is enabled and the CD ROM drive is configured to boot before the hard disk drive in the Boot Device Priority List See Boot Menu on page 57 Ensure that you have the Certificate of Authenticity from Microsoft available This is a label o...

Page 229: ...the Workstation you must restore it to its original factory configuration remove the components 4 Plug the Workstation into the power source 5 Insert the HP Workstation Recovery CD ROM containing your operating system either Windows 2000 or Windows NT into the CD ROM drive and start the Workstation 6 Press the F12 key and select the CD ROM to boot first The computer boots from the CD ROM and displ...

Page 230: ...ou install updated drivers BIOS and firmware available from www hp com workstations support NOTE If you have accessories that you removed replace them now You must also re install the drivers for these accessories All data files and software applications that were saved before performing the full recovery also need to be restored This manual downloaded from http www manualowl com ...

Page 231: ...Chapter 12 231 12 Contacting Support This manual downloaded from http www manualowl com ...

Page 232: ...your Workstation including Technical notes and white papers Documentation for your Workstation described on the following page BIOS updates including the upgrade utility and instructions The latest drivers and software utilities including e diagtools updates for the utility partition and HP TopTools HP s support web site is www hp com workstations support This manual downloaded from http www manua...

Page 233: ...re in Adobe Acrobat PDF format and are available from HP s web site at www hp com workstations support The available documents include x4000 Getting Started Guide describes how to set up your Workstation for the first time x4000 Workstation Technical Reference Guide provides technical information on system components and troubleshooting information This manual downloaded from http www manualowl co...

Page 234: ... Your information General information Workstation model number The model number is located on the back of the Workstation on separate label next to the serial number label or on the right side of the chassis If your system is running select Start Settings Control Panel and double click on the System icon The model number is displayed under the General tab Workstation serial number The serial numbe...

Page 235: ...ality How long was the Workstation running before the problem appeared Recent changes to the Workstation Have there been any recent hardware or software changes made to the Workstation Hardware Configuration Which BIOS version is used The BIOS version is displayed in the Setup program main menu accessed by pressing F2 during start up This information is also in the summary screen accessed by press...

Page 236: ... on the System icon The operating system version is displayed in the General tab Any operating system generated error messages Write down the exact text of error message Any errors during boot Power On Self Test This test checks all installed components Any POST errors are displayed on your monitor screen or on your Diag LEDs Record the exact error message and any Diag LED patterns Table 12 1 Coll...

Page 237: ...ria 43 0 810 00 6080 Brazil 11 3747 7799 Sao Paulo 0800 157751 other locations Belgium Dutch 32 0 2 626 8806 French 32 0 2 626 8807 Canada 905 206 4663 Denmark 45 39 29 4099 Chile 800 360 999 English International 44 0 207 512 52 02 Mexico 01 800 472 6684 Finland 358 0 203 47 288 United States 970 635 1000 France 33 0 1 43 62 34 34 Venezuela 800 47 777 207 8488 Caracas Germany 49 0 180 52 58 143 2...

Page 238: ... 2566 South Africa 27 11 258 9301 outside RSA 086 000 1030 inside RSA Penang 1 300 88 00 28 Spain 34 902 321 123 New Zealand 64 9 356 6640 Sweden 46 0 8 619 2170 Philippines 63 2 867 3551 Switzerland 41 0 848 80 11 11 Singapore 65 272 5300 Turkey 90 212 221 69 69 Taiwan 886 2 2717 0055 United Kingdom 44 0 207 512 52 02 Thailand 66 2 661 4000 Viet Nam 84 0 8 823 4530 This manual downloaded from htt...

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