Contacting Support
Hewlett-Packard Support and Information Services
Chapter 12
236
Operating System
Original
operating system?
Are you using the original operating system
software that came preloaded on your
Workstation?
If not, what is the
operating system
version?
Select
Start > Settings > Control Panel
from the
and double-click on the
System
icon. The
operating system version is displayed in the
General tab.
Any operating
system-generated
error messages?
Write down the exact text of error message.
Any errors during
boot (Power-On
Self Test)?
This test checks all installed components. Any
POST errors are displayed on your monitor
screen or on your Diag LEDs. Record the exact
error message and any Diag LED patterns.
Table 12-1
Collecting Information for Support
Information
needed
Details
Your information
This manual downloaded from http://www.manualowl.com
Summary of Contents for Workstation x4000
Page 11: ...Chapter 1 11 1 System Overview This manual downloaded from http www manualowl com ...
Page 25: ...Chapter 2 25 2 System Board This manual downloaded from http www manualowl com ...
Page 43: ...Chapter 4 43 4 System BIOS and Resources This manual downloaded from http www manualowl com ...
Page 81: ...Chapter 6 81 6 Power Specifications This manual downloaded from http www manualowl com ...
Page 93: ...Chapter 7 93 7 Connector Pin Outs This manual downloaded from http www manualowl com ...
Page 121: ...Chapter 8 121 8 Mechanical Specifications This manual downloaded from http www manualowl com ...
Page 125: ...Chapter 9 125 9 Hardware Components This manual downloaded from http www manualowl com ...
Page 203: ...Chapter 11 203 11 Troubleshooting This manual downloaded from http www manualowl com ...
Page 231: ...Chapter 12 231 12 Contacting Support This manual downloaded from http www manualowl com ...