HP Vectra XU 6/XXX User Manual Download | Manualshive

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6 Hewlett Packard Support and Information Services

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Your HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

HP SupportPack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Hewlett-Packard Information Services. . . . . . . . . . . . . . . . . . . . . . . 127

HP Forum on CompuServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

127

HP Forum on America Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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HP BBS Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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HP World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

129

HP FAXback on Demand—HP FIRST. . . . . . . . . . . . . . . . . . . . . . . . . . .

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HP Audio Tips (USA only) HP Automated Support Directory . . . . . . .

130

Ordering Drivers and BIOS on Diskette . . . . . . . . . . . . . . . . . . . . . . . . .

131

HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Hewlett-Packard Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . 133

Lifeline Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

HP Network Phone-in Support Service (NPS). . . . . . . . . . . . . . . . . 135

Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Hewlett-Packard Marketing Headquarters . . . . . . . . . . . . . . . . . . . . 137

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

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Summary of Contents for Vectra XU 6/XXX

Page 1: ...HP Vectra XU 6 xxx User s Guide ...

Page 2: ...s are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Centronics is a registered trademark of Centronics Data Computer Corporation CompuServe is a registered trademark of CompuServe Incorporated LogitechTM is a trademark of Logitech Inc Microsoft MS and MS DOS are U S registered trademark...

Page 3: ...User s Guide ...

Page 4: ...ory upgradeable to 8 MB an integrated Enhanced IDE Integrated Drive Electronics controller on the PCI bus supporting Fast IDE and Standard IDE an integrated Ultra SCSI controller on the PCI bus supporting Fast 20 SCSI 2 up to 20 MB per second data transfer rate and SCSI Plug and Play SCAM compliant devices a 32 bit PCI 100VG 10BaseT Ethernet LAN controller or a 32 bit PCI 100 10BaseT Ethernet LAN ...

Page 5: ...ck on the rear panel one SCSI connector one parallel port and two serial ports on the rear panel System BIOS and Video BIOS stored in Flash ROMs for easy upgradeability BIOS support for ISA Plug and Play accessory board configuration Optimized for 32 bit operating systems NOTE The PentiumTM Pro processor installed in your HP Vectra PC provides the best performance when used with 32 bit operating s...

Page 6: ...om the power outlet This means the PC must be located close to a power outlet that is easily accessible For your safety never remove the PC s cover without first removing the power cord from the power outlet and any connection to a telecommunications network Always replace the cover on the PC before switching it on again WARNING To avoid electric shock do not open the power supply This HP PC is a ...

Page 7: ...7 Connecting a SCSI Accessory 8 Connecting the Power Cords 10 Starting and Stopping Your PC 12 2 Using Your PC Working in Comfort 16 Repetitive Strain Injury 16 Installing Your Display 18 What is Displayed on the Screen 19 Using a Document Holder 19 Your HP Keyboard 20 Your Desk 21 Your Chair 21 Your Posture 23 Your Workspace and Work Environment 23 Lighting 24 Further Suggestions 25 ...

Page 8: ... Your PC 34 3 How to Install Accessories Inside Your PC Supported HP Accessories 36 Removing and Replacing the Cover 38 Replacing the Cover after Installing Accessories 40 Moving the Power Supply 42 Replacing the Power Supply after Installing Accessories 43 Installing Memory 44 Main Memory Modules 44 Installing More Memory on the MGA Video Adapter 46 Installing Accessory Boards 48 Configuring Acce...

Page 9: ...lem 73 If Your PC Does Not Start 74 If Your Display is Blank and There Are No Error Messages 74 If an Error Message Appears 75 If Your PC Has a Hardware Problem 80 If Your Display Does Not Work 80 If Your Keyboard or Mouse Does Not Work 81 If Your Printer Does Not Work 82 If the Flexible Disk Drive Does Not Work 83 If the Hard Disk Does Not Work 83 If an Accessory Board Does Not Work 84 If Your PC...

Page 10: ...00 5 Technical Information System Specifications 108 Features and Characteristics 108 Audio Features 110 Power Consumption Information 112 The PC s Memory Map 113 IRQs DMAs and I O Addresses Used by Your PC 114 Available Video Resolutions 116 The PC s Rear Connectors 117 System Connectors and Switches 118 System Board Connectors 118 Video Adapter Switches 119 System Board Switches 120 Recycling Yo...

Page 11: ...rve 127 HP Forum on America Online 128 HP BBS Library 129 HP World Wide Web Site 129 HP FAXback on Demand HP FIRST 130 HP Audio Tips USA only HP Automated Support Directory 130 Ordering Drivers and BIOS on Diskette 131 HP Support Services 132 Hewlett Packard Telephone Support 133 Lifeline Telephone Support 134 HP Network Phone in Support Service NPS 135 Summary 136 Hewlett Packard Marketing Headqu...

Page 12: ...xii English Index 143 ...

Page 13: ...1 Setting Up Your PC This chapter leads you through the first time installation of your HP Vectra PC ...

Page 14: ... the computer and power cords the display and its video cable the keyboard mouse and headphones the manuals and driver kit NOTE Device drivers HP utilities and an online Network Administrator Guide are provided in a driver kit Power Cords Computer Display Mouse Keyboard Video Cable This Manual Driver Kit Headphones ...

Page 15: ...ssible 4 Place the display next to the computer Installation Tools No tools are required to install your PC However if you plan to install a disk drive or an accessory board inside your PC you will need a flat blade screwdriver See chapter 3 How to Install Accessories Inside Your PC for more information on installing accessories WARNING If you are in any doubt that you can lift the PC and the disp...

Page 16: ...rd 4 Connecting the Display Mouse and Keyboard 1 Connect the display mouse and keyboard to the back of the computer The connectors are shaped to go in one way only 2 Tighten the display cable attachment screws Display Connector Mouse Connector Keyboard Connector ...

Page 17: ...ng used 1 Connect the RJ 45 plug on your network cable to the LAN connector on the LAN Adapter Push the plug into the connector until the plug clicks into place 2 Attach the other end of the LAN cable to a hub or into a wall jack that is connected to a hub Let your Network Administrator know you are connecting your PC to the network Refer to the online Network Administrator Guide provided with the...

Page 18: ...nect its cable to the back of the computer and tighten the attachment screws Use these connectors Parallel 25 pin parallel connector for a parallel device Serial A 9 pin serial connector for a serial device Serial B 9 pin serial connector for a second serial device Serial A Parallel Serial B ...

Page 19: ... your hearing Before putting on headphones place them around your neck and turn the volume down When you put on the headphones slowly increase the volume until you find a comfortable listening level and leave the volume control in that position MIDI connector Stereo In jack Stereo Out jack NOTE The internal speaker and the Stereo Out jack on the rear of your PC are deactivated when you use the Hea...

Page 20: ...ry for instructions on selecting a SCSI address You should assign an unused SCSI address to the accessory SCSI addresses range from 0 to 7 with SCSI address 0 used by the first SCSI hard disk drive and SCSI address 7 reserved for the integrated SCSI controller NOTE You don t need to set a SCSI address for Plug and Play SCSI devices SCSI devices which support the SCAM protocol 2 Connect the SCSI ac...

Page 21: ...d with the SCSI accessory 4 Refer to the manual provided with the SCSI accessory to learn how to install any software that may be necessary to use it NOTE The total length of the external SCSI cables should not exceed 3 meters approximately 10 feet Contact your dealer to order shielded HP SCSI cables to connect external SCSI accessories Make sure the SCSI accessory is terminated ...

Page 22: ...puter 2 Check that the voltage selection switch has been correctly configured for your country NOTE You should not have to change the voltage selection switch setting if the computer was ordered from HP with the correct localization option for your country Voltage Selection Switch If the voltage selection is incorrect for your country select the correct voltage 115 V or 230 V ...

Page 23: ... your safety always connect the equipment to a grounded wall outlet Always use a power cord with a properly grounded plug such as the one provided with this equipment or one in compliance with your national regulations This PC is disconnected from the power by removing the power cord from the power outlet This means the PC must be located close to a power outlet that is easily accessible Display P...

Page 24: ...or is detected a message is displayed Follow the instructions provided to correct the error NOTE If the space bar on your keyboard has a power on icon you can start the PC by pressing the space bar This feature can be enabled or disabled with the Setup program see chapter 4 for more information about the Setup program Note that you cannot stop your PC by pressing the space bar Switch on the Displa...

Page 25: ...and press to use the PC 4 When your PC has started Adjust the display screen s brightness and contrast to your needs If the picture does not fill the screen or is not centered refer to the display s manual for instructions Set the keyboard to a comfortable position Correct password Restart the PC then enter your password again Wrong password Adjust brightness your display may be different from the...

Page 26: ...stem reference guide for details if you are not sure how to shutdown your operating system 2 Press the power button to stop your PC Resetting Your PC The Reset button lets you restart the PC without switching the PC off and then on again Make sure that you have exited all programs then shutdown your operating system before you press the reset button You may need to push hard on the Reset button ...

Page 27: ...2 Using Your PC This chapter gives important ergonomic advice explains how to set a password and shows how to use your CD ROM drive ...

Page 28: ...y need to be higher than the range listed Prior to using any Hewlett Packard equipment study these instructions and suggestions and consult the bibliography at the end of this section If during use of this or any other equipment you experience pain or discomfort stop work and review this section of the User s Guide Should the discomfort return discontinue use of the equipment and consult a doctor ...

Page 29: ...quipment properly can help to minimize this discomfort Use your equipment in an appropriate way Well designed and adjusted equipment may not be sufficient to eliminate all potential problems How you perform your VDT activities is also important What causes RSI RSI is caused by any demanding activity that exceeds the ability of the body to do work Common factors that are associated with RSI include...

Page 30: ...n the desk top The top of your display screen should be at or slightly below eye level This will keep you from looking down more than 15 to 20 degrees to see the center of the screen You should not have to look down more than 60 degrees for normal work tasks such as typing or reading Ideally the screen should be positioned perpendicular to your line of sight In case of undesirable reflections tilt...

Page 31: ...m that has a simple machine user interface Also screen information should be displayed in a structured and well organized way Using a Document Holder A document holder may make it easier to transfer information from a document to the screen or if you need to read while using your system If using a document holder it should be at the same distance from your eyes as the screen next to the screen and...

Page 32: ...d which can be opened or closed to raise or lower the keyboard angle If your elbows are at about the same level as the work surface then you may choose not to use the kickstand If your elbows are below the work surface you may wish to raise the back of the keyboard by using the kickstand The point is to make sure that your hands are in a neutral or flat position when you use the keyboard This mean...

Page 33: ...Depending on the nature of your work you may need a smaller or larger work surface To minimize reflections and glare and thus eye discomfort the surface of the desk should be non reflective matt Ideally the work top height should be adjustable Recommended range is 66 to 77 cm 26 to 30 inches If the desk top height is fixed it should be between 72 and 75 cm 28 5 to 29 5 inches There should be at le...

Page 34: ...arms should not interfere with adjusting the chair or moving it close to the desk Adjust the chair so that the work surface is at elbow height If the chair has an adjustable seat pan inclining the seat slightly forward will transfer some of the pressure from the spine to the thighs and feet This will relieve spine fatigue Use a chair with an adjustable lumbar back support which can be moved up and...

Page 35: ...e floor flat If necessary use a footrest to get into a comfortable position Your head should be upright or tilted slightly forward but not more than 15 degrees Avoid working with your head or trunk twisted in an unnatural position Change your position frequently to avoid fatigue Your Workspace and Work Environment To prevent muscle stiffness you must have enough space to move around and vary your ...

Page 36: ...x 30 to 50 foot candles For work on the screen 300 lux 30 foot candles is enough for most work When documents are to be read 500 lux 50 foot candles is recommended If more light is needed for a particular task use an individual lamp task lighting rather than increasing the general lighting Incoming light should be shielded or diffused to prevent glare and distracting reflection In cases where stro...

Page 37: ...requent breaks are more beneficial than longer less frequent breaks Data shows that people who work for long lengths of time without a break are more prone to injury Occasionally stretch the muscles in your hands arms shoulders neck and back You should stretch at least as often as you take your breaks that is at least once per hour Discomfort if any may be alleviated by use of alternative ergonomi...

Page 38: ...ortably on the ground use a footrest preferably adjustable in height and angle Adjust your seat height work surface or both to position the surface at approximately elbow height Make sure frequently used equipment is within easy reaching distance from your body For example if you are primarily using the keyboard place it directly in front of you not to the side If you are primarily using the mouse...

Page 39: ...ly parallel with the floor Elbows bent between 70 and 115 degrees Make sure your arms and elbows are relaxed and loose with your upper arm perpendicular to the floor or slightly forward no more than 30 degrees Keep your elbows close to your sides less than 20 degrees away from your body ...

Page 40: ...andards Organization ISO 9241 Ergonomic requirements for office work with visual display terminals VDTs Geneva 1992 5 Eric Granjean Ergonomics in Computerized Offices Taylor Francis London 1987 6 European Community Council directive of 29 May 1990 on the minimum safety and health requirements for the work with display screen equipment Directive 90 270 EEC Brussels 1990 7 U S Department of Labor Oc...

Page 41: ...event your PC being started in your absence a keyboard lock timer which you can use to lock your PC after a specified number of minutes of keyboard inactivity screen blanking to conceal confidential data when the PC is locked System Administrator Password Set the System Administrator Password to protect the PC s configuration in Setup The PC can be started but the System Administrator Password mus...

Page 42: ...to restart the PC 2 When Setup F2 appears on the screen press 3 The PC s Setup program will appear Delete Setup F2 HP Vectra PC Setup xxx xx xxx xx F1 Help On Off Date Year Month Day 1996 01 01 Time Hour Minute Second 09 10 35 HP VECTRA XU 6 xxx CONFIGURATION SUMMARY System BIOS Version xx xx xx MILLENNIUM Video Board VRAM 2 0 MB Version xxx x Processor Pentium TM Pro xxx MHz M MB ...

Page 43: ...e a Type your password and press b Type your password and press again The screen displays User Password Set 6 If you wish to erase your Password press twice If you only want to set a password press the key now to save your password and exit SETUP HP Vectra PC Setup xxx xx xxx xx F1 Help On Off USER PREFERENCES Operating System Windows NT User Password Not Set ...

Page 44: ... Protects the CD ROM drive from dust contamination and accidental damage 4 Busy Indicator Glows when the drive is ready and when the drive is busy 5 Volume Control Adjusts the volume of music played through headphones connected to the CD ROM drive 6 Headphones Socket Lets you listen to music CDs by connecting headphones directly to the CD ROM drive using a stereo mini jack This does not cut out th...

Page 45: ...awer can also be closed by gently pushing the drawer back into the drive 4 To remove the CD press the Open Close button to open the drawer Remove the CD Press the Open Close button to close the drawer Ejecting a CD When the Open Close Button is Disabled If the Open Close button is disabled by software or a power failure use this procedure to remove a CD 1 Turn off the PC 2 Insert a straight rod fo...

Page 46: ...s and set up and use an application Read the manuals supplied with the application software 4 Make more disk space available Delete unnecessary files and increase disk space by using a disk compression program Install a larger disk drive 5 Make more memory available Install more main memory Refer to chapter 3 6 Display more colors Install more video memory Refer to chapter 3 7 Stop anyone from sta...

Page 47: ...3 How to Install Accessories Inside Your PC This chapter explains how to install accessories such as extra memory accessory boards and additional disk drives in your PC ...

Page 48: ...3 5 inch 1 44 MB flexible disk drive one third height order D2035B 5 25 inch 1 2 MB flexible disk drive half height order D2881B Internal Mass Storage Devices Main Memory Upgrades ECC 60 ns 32 MB 2 16 MB order D3555A 64 MB 2 32 MB order D3554B 128 MB 2 64 MB order D3540A Mounting Trays 3 5 inch disk drive trays 5 pack order D2037A Rails for Front Access Devices 5 25 inch disk drive rails order D28...

Page 49: ...ed devices WARNING For your safety never remove the computer s cover without first removing the power cord and any connection to a telecommunications network Always replace the cover before switching on the computer Up to six accessory boards can be installed three 32 bit PCI slots two 16 bit ISA slots one combination ISA or PCI slot ...

Page 50: ... Cover 1 Switch off the display and computer 2 Disconnect the power cords from the power outlets computer and display Disconnect any telecommunication cables from the computer 3 If necessary unlock the cover using the key provided with the computer the lock is on the back of the computer Disconnect the power cords ...

Page 51: ...ecuring latches at the front of the computer 5 Slide the cover forward until it is clear of the computer Lift the securing latches Slide the cover clear of the computer If you have difficulty removing the cover try pushing gently against the CD ROM drive with your thumbs as you pull the cover towards you ...

Page 52: ...alled a disk drive in a front shelf 2 Check that all internal cables are safely routed 3 Check that the cover is unlocked and the latches are outwards 4 Place the cover in front of the computer and ensure that the two lips at the bottom of the case slide onto the two rails at the base of the computer 5 Slide the cover into position Slide the cover into position Check that the lips at the bottom of...

Page 53: ...acing the Cover 6 Push the two latches at the front of the cover downwards until they click into position 7 If required lock the cover using the key 8 Reconnect all cables and power cables Push the latches down to secure the cover Lock the cover at the back of the computer ...

Page 54: ...improve access to the system board and the cables at the rear of the disk drives 1 Disconnect the computer s power cord and any telecommunications cable 2 Remove the computer s cover see page 38 3 Unscrew the two self retaining screws at the back of the power supply WARNING To avoid electrical shock do not open the power supply Unscrew the self retaining screws ...

Page 55: ...ntil it stops the power supply unit remains connected to the computer Replacing the Power Supply after Installing Accessories 1 Check that all internal cables are safely routed 2 Slide the power supply back into the computer 3 Tighten the two self retaining screws Power Supply Slide the power supply unit clear of the computer ...

Page 56: ... a list of available memory modules refer to the beginning of this chapter Error correcting will be disabled if any non ECC memory is installed CAUTION Static electricity can damage electronic components Turn all equipment OFF Don t let your clothes touch the accessory To equalize the static electricity rest the accessory bag on top of the power supply while you are removing the accessory from the...

Page 57: ...Installation Procedure 1 Switch on the PC When Error 0250 appears indicating that the Power On Self Test has detected a change in your memory configuration follow the displayed instructions to run the Setup program 2 Check that Setup has automatically detected and configured the Memory Size fields Ensure the TOTAL memory is correct If it is incorrect check that you have correctly installed the mem...

Page 58: ...tic electricity can damage electronic components Turn all equipment OFF Don t let your clothes touch the accessory Handle the accessory as little as possible and with care To install a video memory module 1 Disconnect the computer s power cord and any telecommunications cable 2 Remove the computer s cover see page 38 3 Remove the MGA video adapter from the accessory slot and place it on a static f...

Page 59: ... Procedure 1 Switch on the PC 2 Check that the Setup program has detected and configured the Video memory NOTE If you need to use a special video driver for your application you may be asked to insert the CD ROM or diskette containing the driver Video Adapter accessories available from other sources Additional accessories including memory upgrades and a video MPEG module are available for your vid...

Page 60: ...CI board Slot PCI 1 the top slot for a full length 32 bit PCI board Configuring Accessory Boards with Plug and Play Plug and Play is an industry standard for automatically configuring your PC s hardware resources and the accessory boards installed in it Accessory boards which support the Plug and Play standard can be detected and configured automatically by your PC Your PC has configurable support...

Page 61: ...ght the PnP Board Activation line and use or to select Bootable Only When Bootable Only is selected the BIOS will automatically configure any bootable Plug and Play accessories and Windows 95 will automatically configure all remaining Plug and Play accessories However if you install a non Plug and Play accessory board you must use the Add New Hardware wizard to determine a conflict free setting fo...

Page 62: ... must run the Add New Hardware wizard to configure non Plug and Play accessories The Add New Hardware wizard can identify automatically many accessory boards If the Add New Hardware wizard does not recognize the accessory board you can manually select the accessory board from a list of supported products Windows 95 is preloaded with configuration details for many non Plug and Play accessory boards...

Page 63: ... and any telecommunications cable 3 Remove the computer s cover and power supply see pages 38 and 43 4 Find a free slot ISA boards should be installed in the lowest available slot and PCI boards in the highest available slot to ease cable routing Some boards may have preferred locations and special installation instructions detailed in their manuals 5 Unscrew and remove the slot cover Store it in ...

Page 64: ...the board 7 Align the board s connector with the slot s socket Firmly press the board into the socket Ensure the board s connector engages completely with the socket and does not touch components on other boards 8 Secure the board by replacing the slot cover screw If you loosened the screws on adjacent slots tighten them Slide the accessory board into position Secure the board in position ...

Page 65: ... Board If you have installed an ISA accessory board that uses IRQ 9 10 11 or 15 you must run the Setup program and reserve the IRQ for the accessory board This allows PCI devices to be automatically configured 1 Turn on the PC and press when Setup F2 appears 2 Highlight the IRQ field you want to change for example IRQ 11 3 Press or to make the IRQ available for PCI Available for PCI or make it una...

Page 66: ...o internal shelves for hard disk drives and five front access drive shelves for front access disk drives and hard disk drives Your computer is supplied with one 3 5 inch flexible disk drive and a CD ROM drive If your computer is supplied with a hard disk the hard disk will be installed in the first internal shelf two internal shelves for 3 5 inch hard disks two shelves for 3 5 inch disk drives thr...

Page 67: ... procedure to follow Before Installing a SCSI Hard Disk If you are installing an additional SCSI drive you must select a SCSI address for the new drive SCSI addresses range from 0 to 7 with SCSI address 0 used by the first SCSI drive and SCSI address 7 reserved for the integrated SCSI controller NOTE You do not need to select a SCSI address for Plug and Play SCSI hard disks SCSI hard disks that su...

Page 68: ...h hard disk mounting tray 1 Disconnect the computer s power cord and any telecommunications cable 2 Remove the computer s cover see page 38 3 Slide the power supply out to improve access to the drive see page 42 4 Install the drive in the first or second internal shelf If you install the drive in the first uppermost shelf Align the drive upside down with the hinges on the shelf then insert it into...

Page 69: ...l Accessories Inside Your PC Installing Disk Drives 5 If the drive is being installed in the first shelf rotate the drive into position 6 Secure the drive using the screw provided Rotate the drive into position Secure the drive ...

Page 70: ...ctors are shaped to go in one way only 9 Install any other accessories before completing the installation 10 Turn to page 62 to complete the installation IDE drives should be connected to a free IDE Channel cable connector You can add up to three IDE devices SCSI drives can be connected to any free connector on the SCSI cable NOTE A second IDE cable is in a bag supplied separately with your PC Pow...

Page 71: ... computer s power cord and any telecommunications cable 2 Remove the computer s cover see page 38 3 Slide out the power supply to provide better access to the disk drive cables see page 42 4 Unscrew and remove an unused drive tray 5 Mount the drive on the tray as shown below Remove the drive tray Set the drive on the tray Fix the drive to the tray ...

Page 72: ... Locate the appropriate data cable for the disk drive Slide the drive tray into the drive shelf IDE drives should be connected to a free IDE Channel cable connector You can add up to three IDE devices SCSI drives can be connected to any free connector on the SCSI cable NOTE A second IDE cable is in a bag supplied separately with your PC ...

Page 73: ...rear of the device The connectors are shaped to go in one way only 9 Slide the power supply back into position and tighten its self retaining screws see page 43 10 Install any other accessories before replacing the cover and completing the installation 11 Turn to page 62 to complete the installation Power Cable Data Cable ...

Page 74: ...on the computer 2 When an error message appears follow the instructions provided by the Error Message Utility When prompted press to run the Setup program 3 In the IDE Primary Channel or IDE Secondary Channel section check that the details for Device 1 or Device 2 have been correctly detected by the Setup program 4 Press to save and exit Setup Refer to the operating system documentation for inform...

Page 75: ...ated SCSI controller NOTE You don t need to select a SCSI address for Plug and Play SCSI devices SCSI devices which support the SCAM protocol You should assign an unused SCSI address to the new SCSI device for example SCSI address 2 The SCSI address is usually configured with jumpers on the SCSI device Refer to the installation guide supplied with the device for information on selecting a SCSI add...

Page 76: ...e power supply to provide better access to the disk drive cables see page 42 4 If installing a drive in a 5 25 inch wide shelf remove the drive tray and put it in a safe place 5 Slide the drive into the shelf 6 Secure the drive in position using the screws provided with the drive Slide the drive into position Secure the drive in position Mounting Rails Remove the drive tray if installing a 5 25 in...

Page 77: ...aped to go in one way only 9 Slide the power supply back into position and tighten its self retaining screws see page 43 Flexible Disk Drive Cable SCSI devices can be connected to any free connector on the SCSI cable IDE drives should be connected to a free IDE Channel cable connector You can add up to three IDE devices NOTE A second IDE cable is in a bag supplied separately with your PC Power Cab...

Page 78: ...Completing the Installation of an IDE CD ROM drive 1 Turn on the computer and press when Setup F2 appears 2 In the Setup program make sure that the CD ROM drive has been detected on the correct IDE channel 3 Press to save and exit the program Completing the Installation of a Flexible disk drive 1 Turn on the computer and press when Setup F2 appears 2 Check that the Setup program has detected the d...

Page 79: ...e Contact your authorized reseller for up to date information 1 Disconnect the computer s power cord and any telecommunications cable 2 Remove the computer s cover see page 38 3 Remove the airflow guide from above the processor socket 4 Move the power supply to improve access to the processor socket see page 42 then carefully place the PC on its side Remove the Airflow Guide ...

Page 80: ...English 5 Install the VRM module supplied with the processor 6 Unlock the processor socket and position the processor over it 7 Insert the new processor into the socket and lock the processor into place Processor can only go in one way Insert the processor into the socket ...

Page 81: ... on the processor and attach the retaining clips to the processor socket 9 Carefully set the PC in the upright position 10 Slide the power supply back into the computer and tighten the two self retaining screws 11 Replace the airflow guide above the processor socket Attach the heatsink to the socket ...

Page 82: ...nd processor speeds are supported Note that you must configure your operating system to use the second processor Some operating systems do not support two processors 2 Install any other accessories before completing the installation of the processor 3 Replace the cover see page 40 4 Turn on the computer and check that the new processor is recognized by the power on system test Switch 4 Switch 5 Sw...

Page 83: ...4 Troubleshooting Your PC and Using the Setup Program This chapter can help you solve problems that you may encounter when using your PC and describes how to use the HP Setup program ...

Page 84: ...appears turn to page 76 If a Power On Self Test error prevents your PC from starting turn to page 76 If a BIOS message prevents your PC from starting turn to page 78 If an Operating System message prevents your PC from starting turn to page 79 If Your PC Has a Hardware Problem If your display does not work turn to page 80 If your keyboard or mouse does not work turn to page 81 If your printer does...

Page 85: ...lity to troubleshoot your network adapter To learn if your PC has a BT LAN adapter or a VG LAN adapter see Connecting to a Network on page 5 or see Viewing the LAN Adapter Type on page 93 The HPVGSET and SETUP utilities are provided on the XU VT Drivers and Documentation CD ROM and are described in the Network Administrator s Guide also on the XU VT Drivers and Documentation CD ROM If You Cannot S...

Page 86: ...ver refer to page 38 d Check that the processor is correctly installed refer to page 67 e Check that the memory modules are correctly installed refer to page 44 f Check that accessory boards are firmly seated in their slots refer to page 48 g Verify that any switches and jumpers on the accessory boards are properly set refer to the manuals that came with each board h Check that the switches on the...

Page 87: ...utility and the latest system BIOS If you have access to a PC with a modem or network connection which functions correctly you can retrieve the latest system BIOS from one of the HP Information Services described in chapter 6 HP Support and Information Services To update the system BIOS 1 Insert the HPInit utility diskette in drive A 2 Switch the computer OFF and then ON and follow the instruction...

Page 88: ...t May Prevent Your PC From Starting 0130 0241 0280 What you should do 1 Ensure the configuration stored in CMOS memory has not been cleared by the system board switch refer to chapter 5 2 Run Setup to correct the configuration information 3 If all the above fail to correct the problem the system board may need to be replaced Contact your service representative 0250 What you should do 1 Run Setup a...

Page 89: ...ontact your service representative 65xx 66xx What you should do 1 Disable all shadowing with the Setup program 2 If this fails to correct the problem the system board may need to be replaced Contact your service representative 8060 What you should do 1 Check that the hard disk drive has not been disabled with the Setup program 2 Check that the disk power and data cables are correctly connected ref...

Page 90: ...em on the hard disk or insert a diskette with an operating system and press any alphanumeric key to continue Boot program in first sector of diskette is invalid cannot start from this diskette Cannot start from hard disk Explanation There is a problem with the disk drive or the disk drive is not properly formatted What you should do Insert a diskette with the proper operating system and press any ...

Page 91: ...disk or start from the hard disk is enabled in Setup for a network ensure remote start is enabled in Setup Non system disk or disk error What you should do Remove the diskette or replace it with the proper operating system diskette and press any alphanumeric key to continue Not ready error reading or writing drive x Explanation The device specified in the error message is not ready to accept or tr...

Page 92: ...s to see if they are bent If they are carefully straighten them If the display image is not aligned with the screen usually when you change resolutions use the display s controls to center the image Refer to the display manual for instructions If the screens generated by your software applications do not appear correct check the application s manual to find out which video standard is required Als...

Page 93: ...e keyboard or mouse is correctly connected 2 Ensure that the mouse driver supplied with the preloaded software is installed correctly Choose a Logitech mouse driver for your operating system 3 Clean the mouse ball and rollers as shown in the figure below use a non residual contact cleaner Clean the mouse ball Clean the mouse rollers Remove the mouse ball ...

Page 94: ... that it is securely connected to the correct connector port on the PC and printer 6 Make sure that the printer is configured correctly for the PC and for the application a Ensure that the PC s port has been correctly configured with the Setup program b Make sure the printer is correctly set up for your operating system c Ensure the software application s print menu has been correctly set up Refer...

Page 95: ... drives writing to flexible disks b There is one option in the Start Up Center which may be used to disable or enable start boot from flexible disks 4 Check that the disk power and data cables are correctly connected refer to chapter 3 5 Clean the flexible disk drive using a wet cleaning diskette kit this kit may be purchased from most resellers If the Hard Disk Does Not Work 1 Check that the hard...

Page 96: ...m board 2 Check that the disk power and data cables are correctly connected refer to chapter 3 If an Accessory Board Does Not Work Perform the following checks 1 Ensure the board has been firmly installed in the accessory board slot refer to chapter 3 2 Ensure the board is not using memory I O addresses an IRQ or DMA channel also being used by the PC Refer to the board s manual for details 3 Check...

Page 97: ...word 6 Press to save the new User Password and exit Setup If you forget both the User Password and the System Administrator Password 1 Switch off the PC and remove the computer s cover refer to chapter 3 2 Set switch 2 PSWRD on the system board switch block to ON refer to chapter 5 for the switch location 3 Replace the PC s cover and switch on the PC Allow it to complete its startup routine 4 Swit...

Page 98: ...itch block to OFF to re enable the configuration 7 Replace the cover refer to chapter 3 8 Switch on the PC and run Setup by pressing when Setup F2 appears Error code 0130 will appear when the PC starts 9 Press to save the configuration and exit from Setup If the Date and Time Are Incorrect The date and time can be incorrect because the time has changed for the seasons or because the PC has been un...

Page 99: ...or more peripheral devices compete for the same signal lines or channels Conflicts between your audio interface and another peripheral device might be due to the settings of the I O addresses IRQ channel or DMA channel To resolve the conflict change the settings either of the audio interface or of any other ISA accessory in your system No Output from the 8 bit or 16 bit Digitized Sounds This might...

Page 100: ... a lower sampling rate Recording and playing back at 22 kHz is less demanding upon system resources than recording audio at 44 kHz The PC Hangs While Recording Uncompressed digital audio can eventually fill your hard disk For example one minute of stereo sound recorded at a resolution of 44 kHz will occupy about 10 5 MB Before recording check that there is enough free space on your hard disk Data ...

Page 101: ...hey are properly connected see chapter 1 Check that the CD audio cable is correctly installed and is connected to the system board CD ROM Drive is Idle If the CD ROM drive does not appear to be working try accessing the disk by clicking on the CD ROM drive icon or drive letter assigned to the CD ROM drive by your operating system WARNING Be sure to disconnect the power cord and any telecommunicati...

Page 102: ...hen you first use the PC and each time after you install remove or upgrade accessories NOTE If you are unable to change the PC s configuration check that you entered the correct password when you started Setup Starting the Setup Program 1 Turn on the PC and the display If the PC is already turned on save your data shut down your operating system and restart the PC 2 Press while Setup F2 is display...

Page 103: ...ues Use the key to set the numeric keypad to cursor control or numerics Use the key to display the first Setup screen Use the key to display help press it again to turn the help off Use the key to save your settings and exit Setup Use the key to print the Setup configuration Use the key to exit Setup without saving any changes HP Vectra PC Setup xxx xx xxx xx F1 Help On Off Date Year Month Day 199...

Page 104: ...ave a printer connected to your computer press to print out the current Setup configuration NOTE The Setup options displayed on your screen may be different from those described here Viewing the Configuration Summary This screen provides information about your computer s configuration These items are for information only and cannot be changed HP Vectra PC Setup xxx xx xxx xx F1 Help On Off CONFIGU...

Page 105: ...ill optimize your PC for your operating system CONFIGURATION SUMMARY System BIOS Version xx xx xx MILLENNIUM Video Board VRAM 2 0 MB Version xxx x Processor Pentium TM Pro xxx MHz Memory xx MB IDE Hard Disk Drives No IDE disk detected HP 10 100 MBps Network Interface 100 BT MAC Address 080009 xxxxxx CONFIGURATION SUMMARY System BIOS Version xx xx xx MILLENNIUM Video Board VRAM 2 0 MB Version xxx x...

Page 106: ... Memory Size fields correctly Check the TOTAL memory size and if it is wrong check that you have installed the memory modules correctly HP Vectra PC Setup xxx xx xxx xx F1 Help On Off USER PREFERENCES Operating System Windows 95 OS2 Windows NT Others User Password Not Set Set Key Autorepeat Speed 2 to 30 per second Delay before Autorepeat 0 25 to 1 second Power on Numlock State Off On Space bar Po...

Page 107: ... use UNIX or Banyan Vines If no devices are installed on the second IDE channel you should highlight Secondary Integrated Channel and select Disabled This will make more system resources available for other system components HP Vectra PC Setup xxx xx xxx xx F1 Help On Off IDE Primary Channel Device 1 840 MB Device 2 None or SCSI Data Transfer Speed Optimized Translation Method Standard CHS Ext CHS...

Page 108: ...lt setting Ultra SCSI is automatically disabled when the BIOS detects an external SCSI device Inversely Ultra SCSI is automatically enabled when no external SCSI device is detected To avoid potential data corruption problems it is recommended that you keep this default setting Enabled Ultra SCSI is permanently enabled regardless of the presence or absence of external SCSI devices To avoid data cor...

Page 109: ...oller board highlight the Interface option and select Controller Board Configure the controller as described in its manual Security Features Some of the Security Features options will not be available if you have selected Windows 95 Installed HP Vectra PC Setup xxx xx xxx xx F1 Help On Off Flexible Disk Drives Drive 1 3 5 inch 1 44 MB Drive 2 None Bootable Drive Drive 1 Interface Integrated Contro...

Page 110: ...and for the serial ports To configure a parallel port mode highlight Parallel Port Mode and select Centronics EPP or ECP NOTE These options may not be available if Windows 95 is installed on your computer HP Vectra PC Setup xxx xx xxx xx F1 Help On Off Start Up Center Control Start from Flexible Disk Enabled Disabled Start from CD ROM Enabled Disabled Start from Hard Disk Enabled Disabled Start wi...

Page 111: ...s IRQ 9 10 11 or 15 you must highlight the appropriate IRQ line and select Used by an ISA Board This allows PCI devices to be automatically configured You should always leave at least one IRQ free for use by the installed PCI devices IRQ 12 is used by the mouse If you do not use a mouse IRQ 12 can be used by accessory boards Audio Audio Interface Enabled Disabled Base I O Address 220 240 260 280 I...

Page 112: ...ring the PC s start up process Viewing the Options menu When you run the SCSISelect utility the Options menu is displayed Use the and keys and the key to make selections in the SCSISelect utility Press at any time to return to the previous menu SCSISelect TM Utility v1 xxx Would you like to configure the interface or run the SCSI disk utilities Select the option and press Enter Press F5 to switch ...

Page 113: ...not support SCSI parity most currently available SCSI devices do support SCSI parity Additional Options Boot Device Options Press to display the Boot Device Configuration menu SCSI Device Configuration Press to display the SCSI Device Configuration menu Advanced Configuration Options Press to view the Advanced Configuration Options menu SCSISelect TM Utility v1 xxx Configuration SCSI Bus Interface...

Page 114: ...nu with a selection of values Boot Target ID This parameter is the SCSI ID of the device to boot on The default value is 0 Boot Lun Number More advanced SCSI drives can have several logical units This option indicates the logical unit or Lun on which to boot for the drive chosen in the Boot Target ID The default value is 0 SCSISelect TM Utility v1 xxx Boot Device Configuration Please run SCSI Disk...

Page 115: ...ates typically 10 0 8 0 and 6 7 Select a Maximum Sync Transfer Rate of 5 0 for these devices Enable Disconnection To optimize SCSI bus performance Enable Disconnection should be set to Yes when two or more SCSI devices are connected to the host adapter Set Enable Disconnection to No to achieve slightly better performance when only one SCSI device is connected to the SCSI bus SCSISelect TM Utility ...

Page 116: ... a selection of values Plug and Play Scam Support When enabled this option automatically configures Plug and Play compatible SCSI devices For SCSI devices that do not support Plug and Play set this option to Disabled By default it is enabled Interface BIOS The Interface BIOS is enabled by default SCSISelect TM Utility v1 xxx Advanced Configuration Options Plug and Play Scam Support Enabled Options...

Page 117: ...4 heads 32 sectors per track SCSI hard disks 1 GByte use a translation scheme of 255 heads 63 sectors per track Display F6 Message During BIOS Initialization When enabled this option displays the message Press F6 for SCSISelect Utility during BIOS initialization When disabled this message is not displayed although you can still press for the SCSISelect utility This option is enabled by default Mul...

Page 118: ... bus and lists all the SCSI devices on the SCSI bus Use the and keys to highlight a device and press to display the Format Disk Verify Media menu Format Disk This utility can be used to perform a low level format of a hard disk Most SCSI disks are preformatted and do not need low level formatting Verify Disk Media This utility scans for media defects on the selected SCSI device Press the key to ab...

Page 119: ...5 Technical Information This chapter provides technical information about your PC ...

Page 120: ...oller on PCI accessory board Audio SoundBlasterTM 16 audio interface on the ISA bus Disk drive controller Ultra SCSI controller on PCI bus supporting SCSI 2 Fast 20 Enhanced IDE controller on PCI bus IDE Bus Master Rear connectors mini DIN mouse mini DIN keyboard 25 pin parallel 9 pin serial two buffered Joystick MIDI Stereo In jack 3 5 mm Stereo Out jack 3 5 mm SCSI 2 high density connector 25 pi...

Page 121: ...I slot two 16 bit ISA slots Keyboard Mouse HP keyboard with mini DIN connector HP mouse with mini DIN connector Characteristics Description Weight excl keyboard and display 15 kilograms 33 pounds Dimensions 40 5 cm D by 21 cm W by 41 5 cm H 15 95 inches by 8 27 inches by 16 34 inches Footprint 0 085 m2 0 91 sq ft Storage temperature 40 C to 70 C 40 F to 158 F Storage humidity 8 to 80 relative Oper...

Page 122: ...ng four operators 4 operator mode with 6 melodies and 5 percussions or 2 operator mode with 15 melodies and 5 percussions Wavetable upgrade option for orchestral 32 voice polyphony 16 bit wave sample synthesis Mixer Output mixing of all audio sources digitized sounds FM music microphone line in CD audio and PC speaker Input mixing sources FM music microphone Stereo In CD audio and PC speaker Multi...

Page 123: ...xed gain amplifier Input impedance 600 ohms Sensitivity 30 mVpp to 200 mVpp Headphones Jack Stereo Out Jack Impedance 32 ohms Sound Codec High performance 16 bit stereo ADC DAC 64 times over sampling Delta Sigma technology 85 dB dynamic range On chip digital anti aliasing and interpolation filters Feature Description ...

Page 124: ...l lose its time settings within a few days Typical Power Consumption Availability for ISA Accessory Slots Typical Power Consumption Availability for PCI Accessory Slots There is a maximum per slot limit of 15 W between all supply rails Full Power mode 280 W Off 3 W1 1 The power supply in your Vectra PC continues to supply power to the CMOS memory even when switched off 5 V 1 A limit per slot limit...

Page 125: ...1 MB 384 KB Reserved Memory Area 960 KB to 1024 KB 0F0000 to FFFFF 64 KB BIOS Area 896 KB to 960 KB 0E0000 to 0FFFFF 64 KB available 1 848 KB to 896 KB 0D4000 to 0DFFFF 48 KB available for accessory boards 800 KB to 848 KB OC8000 to OD3FFF 48 KB SCSI Area 768 KB to 800 KB 0C0000 to 0C7FFF 32 KB Video BIOS Area 640 KB to 768 KB 0A0000 to 0BFFFF 128 KB Video Memory Area 640 KB Base Memory Area 0 KB ...

Page 126: ... flexible disk drive controller IRQ7 free if not used for parallel port or audio IRQ8 real time clock IRQ9 available for PCI if not used by ISA board IRQ10 available for PCI if not used by ISA board or audio IRQ11 available for PCI if not used by ISA board IRQ12 free if the mouse is disabled in SETUP IRQ13 processor IRQ14 integrated IDE controller IRQ15 available for PCI if not used by ISA board o...

Page 127: ...ck port 220h 233h SoundBlaster audio1 278h 27Fh parallel port 2 280h 293h SoundBlaster audio 2E8h 2EFh serial port 4 2F8h 2FFh serial port 2 300h 30Bh MPU 401 MIDI interface 330h 33Bh MPU 401 MIDI interface 370h 371h I O controller 376h 377h integrated IDE controller secondary channel 378h 37Fh parallel port 1 388h 38Bh music controller 3B0h 3DFh video 3E8h 3EFh serial port 3 3F0h 3F7h integrated ...

Page 128: ...ixel 1 Your display may not support the maximum refresh rates shown here Refer to the User s Guide supplied with your display for details of the refresh rates supported by your display Resolution Minimum video memory required for these color scales Maximum refresh rates1 256 colors 8 bits per pixel 64 K colors hi color 16 bits per pixel 16 7 M colors true color 24 bits per pixel 16 7 M colors true...

Page 129: ...x video adapter board 1 Red 1 5V MIDI IN 15 2 A 1 B 2 14 3 A X B Y 13 4 GND MIDI OUT 12 5 GND B X 11 6 A Y B 1 10 7 A 2 5V 9 8 5V 9 pin Serial Port Connector 25 pin Parallel Port Connector Serial Port B Serial Port A Keyboard Connector Mouse Connector SCSI Connector MIDI Connector 3 5 mm Audio Jacks Keyboard Mouse connector ...

Page 130: ...rd Connectors Fan Connector Status Panel Connector Microphone CD ROM Audio Audio Control Panel External Battery Connector Loudspeaker External Start Connector System Board Switches SCSI Connector Primary IDE Connector Secondary IDE Connector Flexible Drive Connector PCI Slots ISA Slots Processor 2 Processor 1 ...

Page 131: ...tion Services For information on HP Support and Information Services refer to chapter 6 Switch Use Switch Block to 1 Flash EEPROM Switch for VGA BIOS OFF to prevent Video BIOS upgrades DEFAULT ON to allow Video BIOS upgrades 2 Enable or disable VGA for single screen or dual screen operation with a second VGA controller OFF for single screen operation DEFAULT ON for dual screen operation with a sec...

Page 132: ... ON to clear configuration 2 PSWRD Enable or clear and disable User and System Administrator Passwords stored in EEPROM OFF to enable passwords DEFAULT ON to clear passwords 3 SECURE Disable or enable security mode security mode prevents changes to the PC s configuration with the Setup program OFF to disable security mode DEFAULT ON to enable security mode 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 System Bo...

Page 133: ...for verification purposes only Replacing the processor with a different processor is not supported by HP unless it is an Intel Overdrive processor for the Pentium Pro Switch 4 Switch 5 Switch 6 Switch 7 Switch 8 Bus Speed Processor Speed ON OFF ON OFF OFF 60 MHz 150 MHz ON OFF OFF ON OFF 60 MHz 180 MHz OFF OFF OFF ON OFF 66 MHz 200 MHz ...

Page 134: ... useful life HP has a product take back program in several countries The collected equipment is sent to one of HP s recycling facilities in Europe or the USA As many parts as possible are reused The remainder is recycled Special care is taken for batteries and other potentially toxic substances which are reduced into non harmful components through a special chemical process If you require more det...

Page 135: ...6 Hewlett Packard Support and Information Services ...

Page 136: ... and support options which are listed below HP Authorized Reseller HP SupportPack HP Support Assistant CD ROM HP Information Services HP Support Services Technical phone support Lifeline phone support Network phone in support NOTE When calling any of the international telephone numbers listed in this chapter replace the with your international telephone access code Service Means of Access HP Forum...

Page 137: ...offer consulting services tailored to your specific needs regarding product development or custom installations as will third party support services or the HP Customer Support organization in your country HP SupportPack HP s three year SupportPack is available from your local reseller It must be purchased within 30 days of purchasing your HP Vectra The concept of SupportPack is simple It allows yo...

Page 138: ...ntains Product manuals and service manuals Installation and configuration information Troubleshooting information Technical reference manuals Subscriptions to HP Support Assistant can be obtained with an order form which is available from the HP FIRST Faxback system Request document number 9025 US and Asia Pacific or 19025 Europe Subscriptions can also be obtained by contacting the following numbe...

Page 139: ...l questions about your HP Vectra PC and HP products You can also download the latest versions of drivers BIOS and software utilities for HP Vectra PCs As a preferred Hewlett Packard customer you are invited to join CompuServe at no initial charge For the United States and the United Kingdom call the number shown below and ask for representative 51 For all other locations first call the worldwide n...

Page 140: ...can be accessed via modem To access the HP Forum select Keyword Search from the menu type HP press This will load the HP Home Page directly onto your screen In the HP Forum you can ask and answer questions about HP products and you can also download drivers software application notes or utilities for HP products Membership information can be obtained by calling 1 800 827 6364 giving the preferred ...

Page 141: ... Wide Web Site The HP World Wide Web site gives you access to information about HP its products including product data sheets service and support information electronic newsletters and technical tips You can also download the latest versions of drivers BIOS and software utilities The Access Guide Directory guides you through the information and services available Country Number Baud Rate United St...

Page 142: ...ete description of Hewlett Packard electronic services is provided in document 9020 HP Audio Tips USA only HP Automated Support Directory HP Audio Tips is an automated system containing recordings which can direct you to Hewlett Packard support services Live support is not available through this service Dial 1 800 333 1917 and press 3 to access HP Audio Tips Country Region Number Access Method Uni...

Page 143: ...ou call HP FIRST for the most up to date list of drivers North and Latin America Europe Phone 1 970 339 7009 Monday Saturday 24 hours per day Phone 44 1429 865511 Monday Friday 8 30 a m 6 00 p m Central European Time Fax 1 970 330 7655 Fax 44 1429 866000 Mail US Driver Fulfillment for Hewlett Packard PO Box 1754 Greeley Colorado 80632 USA Mail European Fulfillment for Hewlett Packard c o StarPak I...

Page 144: ...de technical assistance with the basic configuration and setup of your Vectra PC and for the bundled or pre loaded operating system Lifeline Telephone support is available during the second and third years of hardware warranty via the Lifeline program which is a fee based service HP does NOT provide support for Vectra PCs configured as network servers We recommend HP NetServers for your network se...

Page 145: ...able Monday to Friday 8 30 am to 6 00 pm Central European time 1 1 For non listed European countries support is available in English by calling 44 171 512 5202 Country Language Local Number United Kingdom English 0171 512 5202 Ireland English 01 662 5525 Netherlands Dutch 020 606 8751 Belgium Dutch 02 626 8806 French 02 626 8807 Switzerland French 084 880 1111 German 084 880 1111 Germany German 01...

Page 146: ...all can either be charged to your phone bill at a per minute rate or to your credit card Visa Mastercard or American Express at a flat fee The charge begins AFTER you have been put in contact with a support technician If your problem is found to be covered by the HP Hardware Warranty no charge will be applied In the US please call the appropriate number listed below In Europe please call the telep...

Page 147: ...s leverage HP s alliances with leading Network Operating Systems and Network manufacturers support your HP and non HP products with a single telephone call increase network uptime You can purchase the HP NPS service as an annual contract billable in advance annually bi annually quarterly or at an hourly rate This contract service provides unlimited toll free access to HP Response Center Engineers ...

Page 148: ... features Released quarterly N A Annual subscription Anytime HP Electronic services Technicalinformation drivers utilities tools and diagnostics Anytime 24 hour access No charge Anytime HP BBS WWW CompuServe America Online Technical Phone support Basic assistance for PC setup configuration start up and hardware diagnosis First year Business hours No charge At time of purchase HP Lifeline phone sup...

Page 149: ... Hewlett Packard Asia Ltd 22 F Peregrine Tower Lipp Centre 89 Queensway Central Hong Kong Hewlett Packard LATIN AMERICA Prolongación Reforma No 700 Col Lomas de Santa Fe Del Alvaro Obregón México 01210 Mexico D F EUROPE European Operations Hdqtrs Hewlett Packard S A 150 route du Nant d Avril P O Box 1217 Meyrin 2 Geneva Switzerland USA Intercon Operations Hdqtrs Hewlett Packard Company 3495 Deer C...

Page 150: ...6 Hewlett Packard Support and Information Services Hewlett Packard Marketing Headquarters 138 English ...

Page 151: ...ware that provides an interface between the computer hardware and the operating system bus An electrical connection over which information is transported cache A block of high speed memory used for the temporary storage of data and processor instructions CD ROM Compact Disc Read Only Memory A mass storage device that uses compact disc technology CDs can store data but most cannot be written to CMF...

Page 152: ...ng memory chips Used for increasing the amount of memory available in the computer MID files Standard file format used to store MIDI sequence information MIDI Musical Instrument Digital Interface An international hardware software standard that specifies the cable and hardware interface that allows several devices instruments and computers to interchange music codes and events multimedia Combining...

Page 153: ...talled The setup program is stored in ROM on the system board shadow RAM A method of relocating the system and or video BIOS from slower ROM chips to faster RAM to improve system performance SIMM Single In line Memory Module These memory modules can provide a 32 bit data path Sound files Files containing sound data Sound files are usually stored in one of four formats with the extension WAV MID VO...

Page 154: ...142 English Glossary ...

Page 155: ...7 mouse 4 power 10 printer 6 cover locking 41 removing 38 replacing 40 unlocking 38 D device driver defined 139 dimensions of PC 109 DIMM defined 139 disconnecting from power vi disk drives installing 54 mounting rails 63 display connecting 4 installing 4 location of connector 4 DMA Channels used by the PC 114 drivers obtaining via HP BBS 129 obtaining via World Wide Web 129 ordering by mail 131 E...

Page 156: ...twork connecting 5 defined 140 location of RJ 45 connector 5 telephone support 135 viewing interface type 93 P parallel port location 6 password if you forget 85 options 29 setting 29 30 PC dimensions 109 does not work 74 memory map 113 rear connectors 117 recycling 122 setting up 1 14 starting 12 stopping 12 troubleshooting 71 unpacking 2 using 15 34 weight 109 Plug and Play 48 configuring with S...

Page 157: ...35 summary of services 136 Support Assistant ordering information 126 supported HP accessories 36 switches location of 120 system board 118 location of connectors 118 location of switches 120 T tape drive installing 63 technical specifications 107 telephone support for networks 135 out of warranty 134 under warranty 133 temperature operating 109 storage 109 tools required for installation 3 troubl...

Page 158: ......

Page 159: ...Regulatory Statements and Warranty ...

Page 160: ...A3 Europe EN 60950 1992 A1 A2 EMC CISPR 22 1993 EN 55022 1994 Class B EN 50082 1 1992 IEC 801 2 1992 prEN 55024 2 1992 4 kV CD 8 kV AD IEC 801 3 1984 prEN 55024 3 1991 3 V m IEC 801 4 1988 prEN 55024 4 1992 0 5 kV Signal Lines 1 kV Power Lines IEC 555 2 1982 A1 1985 EN 60555 2 1987 IEC 1000 3 3 1994 EN 61000 3 3 1995 Supplementary information The product complies with the requirements of the Low V...

Page 161: ...ification tests were conducted with HP supported peripheral devices and HP shielded cables such as those you receive with your system Changes or modifications not expressly approved by Hewlett Packard could void the user s authority to operate the equipment Notice for Canada This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet apparei...

Page 162: ...vré avec votre ordinateur utiliser un cordon secteur en accord avec votre code electrique national USA utiliser un cordon secteur UL list de type SVT Canada utiliser un cordon secteur certifié CSA Pour votre sécurité ne pas enlever le capot de l ordinateur avant de débrancher le cordon secteur et toute connexion au réseau de télécommunication Remettez toujours le capot avant de mettre sous tension...

Page 163: ...s which vary from state to state or province to province Limitation of Liability and Remedies The remedies provided above are the customer s sole and exclusive remedies In no event shall HP be liable for any direct indirect special incidental or consequential damages whether based on warranty contract tort or any other legal theory The foregoing limitation of liability shall not apply in the event...

Page 164: ...ide after hour or weekend coverage faster response time or service in an Excluded Travel Area are often available from HP an authorized dealer or authorized distributor at additional charge Customer Responsibilities The customer may be required to run HP supplied diagnostic programs before an on site visit or replacement part will be dispatched The customer is responsible for the security of its p...

Page 165: ...ledges and agrees that the software may have been developed by a third party software supplier named in the copyright notices included with the software who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement PRODUCT RECOVERY CD ROM If your computer was shipped with a product recovery CD ROM i The product recovery CD ROM and or support...

Page 166: ...amount of time Customer s alternate remedy shall be a refund of the purchase price upon return of the product and destruction of all other non removable media copies of the software product Notice of Warranty Claims Customer must notify HP in writing of any warranty claim not later than thirty 30 days after the expiration of the warranty period Limitation of Warranty HP makes no other express warr...

Page 167: ......

Page 168: ...Part Number Printed in 50 Paper not bleached with chlorine D4369 90001 France 12 96 ...

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