Maintenance and Troubleshooting
89
ESL E-Series Tape Library User’s Guide
The robot drops a
cartridge.
■
Open the doors. Retrieve the cartridge, orient it
properly, and place the cartridge in an empty storage
bin. (Do not try to place the cartridge in the picker.)
■
Perform an inventory.
Note:
If the operator manually places a cartridge in an
empty bin, he must then run an inventory so the library
records the position of the manually-placed cartridge.
A cartridge is in the
picker at start-up,
when a move
command is requested,
or after a place
command is executed.
■
If possible, initiate a Move Cartridge command from
the picker to a storage slot using your application
software.
■
If the problem continues, contact a field service
engineer.
The picker does not
have a cartridge after
completing a pick
command.
■
Make sure a cartridge can be found in the source
location.
■
Perform an inventory.
■
Retry the command. If the pick operation fails again,
contact a field service engineer.
Table 12: Robotics problems (Continued)
Problem
Corrective Action
Summary of Contents for StorageWorks ESL E-Series
Page 8: ...Contents 8 ESL E Series Tape Library User s Guide ...
Page 16: ...About this Guide 16 ESL E Series Tape Library User s Guide ...
Page 46: ...Library Overview 46 ESL E Series Tape Library User s Guide ...
Page 106: ...Maintenance and Troubleshooting 106 ESL E Series Tape Library User s Guide ...
Page 112: ...Library Characteristics 112 ESL E Series Tape Library User s Guide ...
Page 130: ...Regulatory Statements 130 ESL E Series Tape Library User s Guide BSMI statement ...
Page 131: ...Regulatory Statements 131 ESL E Series Tape Library User s Guide Japan statement VCCI ...
Page 178: ...Event Reporting 178 ESL E Series Tape Library User s Guide ...
Page 184: ...Glossary 184 ESL E Series Tape Library User s Guide ...
